Tour/Cruise
24 days
$AUD 1,844 per day
Departure: Lisbon, Portugal
Arrival: Reykjavik, Iceland
River/Small ship/Barge
Embark on the ultimate journey from the Grand Atlantic Coast to Iceland
Welcome to Lisbon. Portugal’s coastal capital is famous for its mosaic streets, ancient ruins, white-domed cathedrals and, of course, delicious Portuguese tarts.
Upon boarding your 6-star, ultra-luxury Discovery Yacht, be warmly greeted by the expert crew. With just up to 228 guests on board, get ready to experience an immersive, engaging voyage through this fascinating part of Europe. Ask your butler to bring a glass of Champagne to your suite and toast the start of the cruise from your private verandah. Then, join your fellow guests on the Observation Deck as you sail north along the wild and windswept coastline for Porto.
Please book your flight to arrive into Lisbon prior to 02:00 PM.
Spend the morning getting to know your 6-star ultra-luxury Discovery Yacht before we arrive in Porto around midday. One of Portugal’s largest seaports, Leixões is just 8km from the heart of Porto, where the city shares its name with one of the country’s best-known exports, port wine.
Located at the mouth of the Douro River, Porto is a World Heritage-listed city of baroque splendour, Gothic cathedrals, and incredible food. Wander through winding alleys lined with houses decorated with Portuguese tiles, see the city’s street art, and take in the views from the cable car and funicular.
Start your day relaxing in the ultra-luxury of your suite. Ask your butler to bring you breakfast in bed after perusing the comprehensive 24-hour in suite dining menu. Alternatively, choose to savour it in the Yacht Club before arriving in Ferrol around lunchtime.
Explore the boutiques and Galician-style houses in Ferrol’s Magdalena neighbourhood, a declared Historic-Artistic site, and visit the 18th century San Felipe Castle, where bulwarks and cannons defended the city.
Today you may be able to go kayaking and stand-up paddleboarding in one of the largest harbours in Spain or explore the fantastic scenery from above in one of our two on board helicopters^. If conditions and permissions allow, delve below the horizon in our custom-built submarine^, Scenic Neptune.
Start your day with a class in the complimentary PURE: Yoga & Pilates studio, where sessions include Aerial Yoga, TRX suspension training and Tibetan sound bowl healing, or work out in the fully equipped state-of-the-art gym, where one-on-one fitness coaching sessions are available.
Today, you'll explore Avilés, a historic city located in the Asturias region of northern Spain. The city's old town, or Casco Antiguo, features a range of well-preserved medieval buildings and streets, providing a glimpse into the area's rich heritage. Highlights include the Plaza del Carbayedo, a charming square surrounded by traditional buildings and home to a lively weekly market. Regarded a hidden gem of northern Spain, the city is also known for its cultural scene and laid-back atmosphere.
In the evening, share your travel notes with your new friends over dinner in one of up to 10 all-inclusive dining experiences on board your ultra-luxury Discovery Yacht. From contemporary French fine dining at Lumière to steak and seafood cooked to perfection at Elements and the freshest sushi at Koko’s, you'll see a Scenic Eclipse voyage is also a culinary journey.
Today you'll explore Bilbao, deemed one of the Basque Country jewels. This vibrant city is famous for its striking modern architecture, home to the iconic Guggenheim Museum Bilbao, which showcases contemporary art and is a must-visit attraction.
Bilbao also boasts a rich cultural heritage, which can be experienced by visiting landmarks such as the Basílica de Begoña and the Casco Viejo, or the charming old town. It's also a culinary hotspot, with a range of pintxo bars and restaurants serving up traditional Basque cuisine.
Enjoy a relaxed and delicious breakfast in the privacy of your ultra-luxury suite or meet your fellow guests at the Yacht Club. Then, set out to explore the charming San Sebastián. With its rich culture, history, and natural beauty, this Basque city has something to suit every interest and pace.
The famous La Concha Beach offers beautiful views of the Bay of Biscay, where the historic old town, known as Parte Vieja, is home to some of the city's most iconic landmarks, including the Basilica of Saint Mary of the Chorus and the San Vicente Church. Less than ten kilometres from San Sebastián is the picturesque fishing village of Pasajes. Enjoy a late-night departure from San Sebastián.
Luxuriate in a relaxing day at sea before we arrive in Pauillac this evening. Indulge in the expansive Senses Spa, where you can be pampered with premium ESPA products and treatments blending traditional holistic therapies and modern-day techniques. Perhaps select a treatment* from the extensive list of facials, massages, body treatments and more. The 550m2 facilities also include Scandinavian inspired plunge pools, infrared women’s and men’s saunas, steam room a relaxation lounge and outdoor pool area.
Sip specialty Kusmi teas and aromatic illy coffee as you read a book in the Observation Lounge or opt for a cocktail with a view in one of the cabanas near the Panorama Bar.
As we sail towards Bordeaux’s Medoc peninsula, join your new travel friends in raising a glass of Champagne before enjoying the finest multi-course French culinary experience at Lumière.
The vineyards around this small town produce some of the most prestigious wines in the world, including three of the five Bordeaux First-Growth wines. Explore some of wine region's highlights or perhaps take one of Scenic's complimentary e-bikes for an easy ride.
In Bordeaux, about 50km from Pauillac, experience the city's 18th century grandeur, including the opulent blue and gold auditorium in the Grand Theatre and one of Europe's largest squares, the Place des Quincences. Learn about wine making in Bordeaux's interactive wine museum, La Cité du Vin and perhaps step into an immersive world of art at Bassins des Lumières. This former submarine base is now a centre of digital art where you're surrounded by 360° projections of works by great masters set to music.
After breakfast, perhaps start the day with a visit to the bridge, where the captain will explain to you the technical abilities of your ultra-luxury yacht, including the Azipod propulsion systems, which deliver the lowest noise and vibration levels possible, while enjoying one of the best viewing areas on the ship.
Then set out to enjoy your last day in this captivating town with a stroll along the waterfront. See 19th century houses and charming cafes, indulging in a little more local Bordeaux wine before we set sail in the afternoon.
Continue your world-class wine tasting on board at one of Scenic Eclipse's all-inclusive nine bars and lounges. You may also opt for an aged whiskey at the Scenic Lounge Bar or a cocktail in your cabana beside the Panorama Bar. Your in-suite mini-bar is also restocked daily with premium beverages, so you can also relax with drinks in the privacy of your verandah at any time.
In the walled town of Concarneau you can walk along cobbled streets and around 14th century ramparts with views of the harbour and colourful town houses. Visit Keriolet Castle, a 13th century chateau that was given an extravagant neo-gothic renovation by a Russian imperial princess. The pretty and protected bay is ideal for kayaking or stand-up paddleboarding. Alternatively, you can stroll along the beautiful beach and marina.
Back on board, be led through a meditation or crystal sound therapy beside large amethyst clusters in the PURE: Yoga & Pilates studio or raise your heart rate on the stationary bikes and rowing machine in the POWER: Gym as we sail in the afternoon.
After dinner, enjoy entertainment in the on board state-of-the-art theatre or ask your butler to set a private dinner for two on your verandah before watching a movie on your suite's HDTV with Bose® speakers.
Just off the coast of Cornwall, the Isles of Scilly are home to some of the UK’s best beaches. St Mary’s is the largest island in the archipelago and has a population of 1,800, mostly in the island’s hub of Hugh Town, where you can visit local craft studios as well as rum and gin distilleries.
You might have the opportunity to explore the incredible scenery with a hike along nature trails with an expert local guide. Or discover the largely traffic-free island’s gentle slopes by e-bike or kayak and stand-up paddleboard along the shoreline.
Soar above the Scilly Isles’ white sandy beaches and clear blue waters in one of our two on board Airbus helicopters^. Featuring wrap around windscreens, wide windows as well as Bose®?noise cancelling headphones, these are some of the quietest aircrafts in the travel industry.
Keep your in-suite binoculars with you today. Húsavík is the Whale Capital of Iceland, with up to 23 species of whale including orcas, humpbacks, fin and blue whales found in or around the bay. Join a tour to go whale watching and perhaps spot life-size whales, including the 22m long skeleton of a blue whale in the Whale Museum.
On board your ultra-luxury Discovery Yacht, you can curl up with a book in your private verandah or play board games in the Observation Lounge. Learn more about the places you're visiting through the on-board lecture and education program, or relax with a drink in one of the all-inclusive nine bars.
Today you can walk across the Arctic Circle on Grimsey Island, about 40km off the north coast of Iceland. This small island only has around 100 people living in a village by the harbour, and is a highlight for bird watchers with around a million seabirds nesting in the island’s cliffs. Use the Swarovski telescopes on the Observation Lounge and Deck to take a closer look at the puffins, razorbills, black guillemot and other cliff nesting birds.
As we sail towards our overnight stay in Húsavík, enjoy drinks in one of your ultra-luxury Discovery Yacht’s nine all-inclusive bars. Sip France's best at Lumière’s Champagne Bar, an aged whiskey at Scenic Lounge Bar or a cocktail in your cabana beside the Panorama Bar. Your in-suite mini-bar is fully re-stocked daily with premium beverages, so you can also relax with a drink in the privacy of your suite at any time.
In a country with an abundance of natural drama, Seyðisfjörður may steal the show. Set at the mouth of a beautiful fjord, this is East Iceland’s heart of culture, heritage, and hospitality – and then there’s the architecture. The centre of town is known for 19th-century timber houses perched on the side of the lagoon, built by fisherfolk when the region was booming. There’s plenty of culture to go with the small-town country charm, not to mention plentiful wildlife, including reindeer and porpoises, drawn by the verdant setting of cascading waterfalls and snow-capped mountains.
After taking in the fjord views as we sail out in the afternoon, join fellow guests for dinner and an engaging show in the state-of-the-art theatre, or dine in and watch a movie on your suite’s HDTV with Bose® speakers.
Luxuriate in a relaxing morning at sea before we arrive in Seyðisfjörður this afternoon. Ask your butler to bring you breakfast in bed and book in for a treatment* in the expansive Senses Spa, where you can be pampered with ESPA treatments blending traditional holistic therapies and modern-day techniques.
Select a treatment from the extensive list of facials, massages, body treatments and more*. The 550m2 facilities also include Gessi chromo-therapy showerheads that change colour for a multi-sensory experience, signature thermal lounges inside and sun beds on the spa terrace beside the temperature-controlled plunge pools.
Have your camera ready on the Observation Terrace or Sky Deck for the spectacular fjord views as we sail into Seyðisfjörður this afternoon, where the fjord and the town at its innermost corner share the same name. Enjoy an overnight stay in Seyðisfjörður, the heart of culture, heritage and hospitality in East Iceland.
Spend the morning exploring the Vágar Island village of Miðvágur. The Kálvalíð museum in an old stone house where the widows of priests lived around the year 1600 and learn about Far Islands family life.
In the afternoon we will cruise around Mykines Island, where most of the Far Islands’ 500,000 strong puffin population nests. Use your in-suite binoculars and the Swarovski telescopes on the Observation Lounge and Deck to take a closer look. Your Discovery Team will provide commentary and be able to answer any questions you may have about the puffins and baby pufflings you see.
The World’s First Discovery YachtsTM uses Azipod propulsion systems to deliver the lowest noise and vibration levels possible, ensuring minimal disturbance to wildlife and birdlife. Join the Captain on the bridge to learn more about the technical abilities of your ultra-luxury Discovery Yacht while enjoying one of the best viewing areas on the ship.
Arrive in Dublin, discover the history and charm of Ireland’s capital city.
The largest town in the Outer Hebrides, Stornoway is home to around 6,000 people and a unique Gaelic culture. Delve into Stornaway’s fascinating history and unusual landscape with your expert historians and geologists on an engaging lecture in the state-of-the-art theatre or enjoy a Discovery excursion to experience it first-hand.
As we sail in the afternoon, take a seat in the Observation Lounge and sip specialty Kusmi teas and aromatic illy coffee or opt for a cocktail with a view in one of the cabanas near the Panorama Bar.
Start your day with a class in the PURE: Yoga & Pilates studio, where sessions include Aerial Yoga, TRX suspension training and Tibetan sound bowl healing, or work out in the fully equipped state-of-the-art gym, where one-on-one fitness coaching sessions are available.
Skye’s capital is an attractive fishing port with brightly painted houses around a natural harbour. Once a MacLeod stronghold, the beautiful Isle of Raasay boasts the extinct volcano of Mt Dun Caan, which rises 443 metres high. Stroll through the colourful fishing port at your own pace, visiting local craftspeople and cafes.
See the Isle of Skye’s jagged mountains and cliff faces from above in one of our two helicopters^. The Airbus H130-T2 features wrap-around windscreens, wide windows and Bose® headphones and are some of the quietest helicopters in the sky.
The gateway to the Hebrides, Oban is an elegant seaside town surrounded by dramatic shores. Today could be the day you go kayaking and stand-up paddleboarding on sheltered shores, or learn about the Clan MacDougal at the Dunollie Museum, Castle and Grounds, where the green spaces include the Faerie Garden and World of Trees.
Older than the town itself, the Oban Distillery dates to 1794 and offers tours and tastings of their single malt scotch whisky. Continue your tasting experience on board at the Scenic Lounge Bar, where you can indulge in over 100 varieties of aged whiskey, including a 25-year-old Glendullan single malt.
Join fellow guests on the Observation Deck or have drinks for two on your private verandah as we cruise through the romantic Sound of Mull. Look for golden eagles, porpoises, seals and otters as we make our way to the Isle of Skye.
The capital of Northern Ireland’s Causeway Coast, Portrush is set on a mile long peninsula with some of Ireland’s best beaches on either side. Discover why it’s been a popular seaside destination since Victorian times as you stroll along sandy beaches and walk past historic buildings and arcades.
In the evening, enjoy up to 10 extraordinary all-inclusive dining experiences on board your Discovery Yacht, including contemporary French fine dining at Lumière, Italian-inspired cuisine, steak and seafood at Elements, and Asian fusion at Koko’s.
On the last full day of your voyage, indulge in all of your favourite moments on board your Discovery Yacht. Perhaps start with breakfast al fresco at the Yacht Club or delivered to your suite by your butler. Follow it with a rejuvenating wellness session in the expansive Senses Spa. Be led through a meditation or crystal sound therapy beside large amethyst clusters in the PURE: Yoga & Pilates studio, enjoy the Scandinavian inspired plunge pools and infrared saunas, or book a reinvigorating facial or body treatment*.
Weather permitting, we will visit the jewel of the Westfjords, the Dynjandi waterfall, led by expert guides with an on shore excursion or simply stay on board and view these beautiful falls from the luxury comfort of the observation deck as Scenic Eclipse manuvres close by. Scenic Eclipse, the World’s First Discovery Yachts use GPS Dynamic Positioning, which allows the ship to maintain position without the use of an anchor, protecting this sensitive ecosystem.
Named after Thor, the Norse god of weather, strength, and growth, Tórshavn is one of the world’s smallest capital cities and Europe’s least travelled destinations. Towering cliffs, craggy fjords and powerful waterfalls create a wild landscape best explored on an excursion led by the expert Discovery Team. Wander down cobbled alleyways between colourful buildings with grassy roofs and imagine life in Viking times.
Tonight, you may like your butler to set up dinner on your private verandah after perusing the comprehensive 24-hour in-suite dining menu. Alternatively, meet your new friends for dinner and raise a glass of Champagne before an extraordinary French fine dining meal paired with world-class wines at Lumière.
Your journey ends this morning back in Reykjavík, where the city may be the same, but you'll feel forever changed by everything you have seen and done in the past 11 days. Savour one last breakfast in your suite before saying goodbye to your new friends and the crew who shared this voyage with you.
You'll disembark after breakfast and be transferred to the airport, where magical memories of Iceland and the Arctic will keep you company for your flight and many years to come.
Please book your flight to depart out of Reykjavik after 12:00 PM.
The itinerary is a guide only and may be amended for operational reasons. As such Scenic cannot guarantee the cruise will operate unaltered from the itinerary stated above. Please refer to our terms and conditions for further information.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
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4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
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Fees and Commissions
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Liability of Agency and Limitations of Liability
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a. will be provided with due care and skill;
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Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
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Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
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Refunds and Credits
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No Show
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Cancellation and Amendments
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42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
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Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
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Low Cost Flights
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Additional Airline Charges
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Hotel/Accommodation Bookings
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Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
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d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.