Ultimate Peru, Argentina & Brazil

About
Gallery
Itinerary
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$AUD 386 per day

Departure: Lima, Peru

Arrival: Rio de Janeiro, Brazil

Adventure

There are many sides to South America, from the energy of the cities, the beauty of the lansdcapes and the spirit of its people. Discover it all on this trip that winds through the Inca heartlands and jungles of Peru, the enigmatic cities and natural wonders of Argentina and the dynamism of Brazil's vivacious Rio. See animals, meet locals, traverse trails and marvel at all the contrasts of this very special corner of the world.

IMPORTANT INFORMATION

1. Please provide your full name exactly as per passport at the time of booking (including any middle names listed on your passport) for train tickets. Fees may apply for amendments to details within 45 days of departure, and in some cases you will be required to cover the cost of issuing new tickets.
2. This trip starts with a welcome meeting at 4 pm on Day 1 in Lima. This trip ends on Day 30 and you are free to leave at any time.
3. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Day 08 (Homestay), Days 18,19 (Amazon) and Days 23,24 (Ibera Wetlands) where you will be in shared accommodation and is subject to availability. Please speak to your booking agent for further information.
4. Inca Trail permits are sold on request basis only. Once deposit is paid and passport details provided, Intrepid will endeavor to secure a permit for you. Due to the reduced capacity of Inca Trail during Covid period, if Inca Trail permits of our chosen route are unavailable by the time you book, you can opt to hike the Inca Quarry Trail instead https://www.intrepidtravel.com/machu-picchu-peru/quarry-trail
The timing of trekking may vary depending on the route and time slot we are given for entering the Inca Trail. Your group leader will give you the details at the welcome group meeting on Day 1 of your trip.
5. The Inca Trail closes in February to allow cleaning and restoration works. If the trek portion of your trip starts in February, you will be automatically booked to hike the Inca Quarry Trail.
6. While hiking the 4-day Inca Trail or the 3-day Inca Quarry trail portion of this trip you may be joined by other Intrepid and/or non-Intrepid travelers.
7. Mask wearing is mandatory in Peru during Covid period as part of the local regulation. Travelers will be required to wear masks in situations where they are unable to physically distance themselves from other group members, whether hiking, in public gathering areas such as campsites or when visiting local communities.
8. Parts of your trip go above 2800 m/9200 ft where it is common for travelers to experience some adverse health effects due to the altitude - regardless of your age, gender and fitness. Please consult your doctor for professional advice about travelling at high altitude if you have a health condition.
9. Most hotels in highlands should have oxygen cylinders available, however, you may be asked to pay surcharge for use of oxygen longer than 5 - 10 min at the time.
10. As you can choose different ways of reaching Machu Picchu (Inca Trail, Quarry Trail or Train), there is a small chance you may be the only traveller on your selected option.
11. At the time of booking, please advise whether you would like to hike the classic Inca Trail, Inca Quarry Trail or take the train. When available, the Inca Trail will be booked as the default option. Fees may apply to changes made after the time of booking, and availability on other options cannot be guaranteed.

About

What's included

Meals: 27 breakfasts, 7 lunches, 6 dinners.
Transport: Boat, Bus, Canoe, Private Vehicle, Plane, Taxi.
Accommodation: Camping (with basic facilities) (3 nights), Homestay (2 nights), Hotel (20 nights), Jungle Lodge (2 nights).
Chauchilla Cemetery Tour.
Colca Canyon -Guided tour.
Lake Titicaca - Boat tour & Homestay.
Cusco - Leader-led orientation walk.
Cusco - Chocolate Museum Visit & Hot Chocolate.
3 Night/4 Day Inca Trail (or 2 Night/3 Day Inca Quarry Trail) guided hike(s) with porters' support. Or guided Cusco stay (Machu Picchu by train).
Machu Picchu - Entrance and guided tour.
Amazon Jungle - Amazon jungle lodge stay.
Buenos Aires - Leader-led orientation walk.
Ibera Wetlands - Day tour.
Iguazu Falls - Tour of the Brazilian side of the falls.
Iguazu Falls - Tour of the Argentinian side of the falls.
Iguazu Falls - Guarani community visit.
Rio de Janeiro - Corcovado, Christ the Redeemer & Farmer's Market Urban Adventure.

Gallery

Itinerary

Day 1: Lima

Bienvenidos! Welcome to Peru. With Indigenous cultures dating back millennia, this country is a fascinating land of Amazonian rainforests, diverse wildlife and soaring mountains. Your adventure begins in Lima with a welcome meeting at 4 pm at your hotel. Then, you’ll have the rest of the afternoon free. You might visit the Museum of the Inquisition to learn about Spanish colonialism in Peru. Otherwise, wander around the city until night falls, then embark on an optional Lima Bites and Sights Tour with Urban Adventures, taking you to the bohemian Barranco district to sample the best local street food and pisco cocktails.

Day 2: Pisco

This morning, set out on a guided tour of downtown Lima, where the streets are flanked by colonial mansions, palaces and churches. See the iconic Plaza Mayor with its imposing cathedral, then board a local bus to Paracas. The bus may stop about three or four times along the way, so you can see the sites and stretch your legs. There are no planned activities when you arrive, but you may want to seek out a bar serving Peru's national libation – this is the birthplace of the pisco sour, after all!

Day 3: Pisco

This morning, wildlife enthusiasts might like to visit the Ballestas Islands in Paracas National Reserve for a chance to spot pelicans, red-footed boobies and flamingos on a 2-hour boat tour. Otherwise, take it easy with some more self-paced sightseeing in Paracas before the drive to one of the world's most mysterious archaeological sites – the Nazca Lines – a group of geoglyphs in the soil of the Nazca Desert, created between 500 BCE and 500 CE. Along the way, you’ll stop in the town of Huacachina. This little settlement sits beside a small lake with dramatic sand dunes. Here, maybe go sandboarding or simply enjoy the photo opportunities. You can also climb to the viewing platform or take an optional flight over the lines for the best views.

Day 4: Arequipa

This morning after breakfast, you’ll have the opportunity to explore the eerie desert graveyard of Chauchilla, where the arid conditions have naturally interred the remains of the Nazca people buried here. Tonight, you'll board an overnight bus from Nazca to Arequipa.

Day 5: Arequipa

Arrive at Arequipa this morning, check into your hotel room, refresh and enjoy some breakfast before you venture out for the day. Standing at the foot of El Misti Volcano and oozing Spanish colonial charm, Arequipa vies with Cusco for the title of Peru's most attractive city. Built out of a pale volcanic rock called sillar, the old buildings dazzle in the sun, giving the city its nickname – the White City. The main plaza, with its cafes and nearby cathedral, is a lovely place to while away the day. You have free time today, so maybe wander the main plaza and explore the cathedral, many cafes and eateries. You may like to visit the Andean Sanctuaries Museum, which houses Peru’s famous Ice Maiden – the Inca mummy of a girl who died in the 1440s.

Day 6: Chivay

Today you’ll travel about 5 hours by minivan to the town of Chivay. Along the way, you’ll see llamas, alpacas and vicunas – not sure how to differentiate between these adorable creatures? Your tour leader will explain the differences between them. You’ll also stop for breaks, photo opportunities and to try some local coca tea. The third stop takes you to the highest point on the tour at Patapama (4800 metres above sea level) before descending to your destination of Chivay. Enjoy a break for lunch in town, from here you can either spend the evening soaking in the baths, dining on llama steak at a nearby restaurant or seeing some live Andean music at a pena (local bar).

Day 7: Colca Canyon to Puno

This morning visit the Colca Canyon, more than twice as deep as the Grand Canyon, the Colca has some breathtaking views. Here you’ll see terraced crops that have been cultivated since pre-Inca times by local villages. This is also the home of the Andean condor. Witness one of the world’s largest flying birds soar above and below you from a prime viewing point above the canyon.

Later you’ll board a bus to Puno, it’s a long drive, but the dramatic views of Peru’s highlands – the Altiplano – make it an exceptionally scenic one too. Puno is located on the shores of Lake Titicaca, which you’ll explore in the coming days. Upon arrival, take the change to get acquainted with the town. Puno is known as Peru’s folklore capital, this is due in no small part to its thriving indigenous cultures, including the Aymara and Quechua. If you’re lucky enough to arrive during a festival, you’ll be treated to an elaborate parade of costumes and dances.

Day 8: Llachon community

This morning, you’ll take a tour of the immense Lake Titicaca by motorboat, stopping at the floating Uros Islands that look like they could come from a Pixar or Studio Ghibli movie. Built by the Uros people to protect themselves from encroaching Inca forces hundreds of years ago, the islands are constructed from many layers of totora reeds that grow in the shallows of the lake. Get a closer look at contemporary life on the shores of the lake with a homestay in a local community. Help your host family with their daily activities, try out a few words in the Quechua language and maybe even join a local soccer game to make some friends on the makeshift pitch. Tonight, sit down and swap stories with your hosts, who will cook you a feast full of traditional Peruvian favourites.

Day 9: Puno

This morning after breakfast, board another motorboat and cruise to Taquile Island – known for the intricate, hand-knitted textiles the locals produce. Here, knitting is strictly a male domain and women do the spinning. It's a great place to pick up some high-quality, locally knitted goods, with the added bonus of supporting the local community. Then, take an hour uphill trek to the main area of the island, where you can shop for handicrafts. After, descend about 500 steps to the boat. Return to Puno, where you might like to gather your group and find a local watering hole to enjoy a drink or two – try a chilcano or indulge in another pisco sour.

Day 10: Cusco

Take a scenic bus ride across the Altiplano towards Cusco – the continent’s oldest continuously inhabited city. Here, colonial buildings are built on foundations from ancient Inca times. Spend some time acclimatising to the high altitude of 3450 m, then set out to discover some of Cusco's lesser-known sights on a guided walking tour. Visit the facade of Qoricancha temple, San Pedro market, the main square, 12 Angled Stone, Regocijo Square and San Blas Square. End the walking tour at Cusco's Chocolate Museum where you'll get to sample a dissolute cup of hot chocolate made from local cacao beans. There’s also a small store where you can browse handicrafts and artisanal chocolate products.

Day 24: Ibera Wetlands/Ituizangó

Take part on a full day (approximately 8-10 hour) walking tour and car safari with a guide, tasty lunch and plenty of snacks. You might see any number of obscure species – maybe caiman or swamp deer, perhaps even an armadillo, or a flock of rhea (which are like a South American equivalent of an emu). Anacondas, though particularly hard to spot at certain times of the year, are also known to inhabit these wetlands. Keep an eye to the sky, as you're bound to catch a glimpse of some of the 350 bird species here, from the sharp-tailed tyrant to the gorgeous and garish yellow robin.

Day 25: Foz do Iguazu

Enjoy some breakfast and prepare for a long travel day. From Ituizangó take a comfortable local bus to Puerto Iguazu (approximately 5 hours). As soon as you arrive at Puerto Iguazu bus station, you will take a minivan across the border into Brazil and continue to your hotel in Foz do Iguazu (approximately one hour, depending on traffic at the Argentina–Brazil border).

Day 26: Foz do Iguacu

Here at Iguazu, you'll visit the mighty waterfalls from both the Brazilian and Argentinian sides. At over 2 kilometres long, Iguazu Falls are actually a series of cataracts. There are over 270 falls in all, and with some reaching up to 80 metres in height, they are wider than Victoria Falls and higher than Niagara. Enjoy the magnificent panoramas on the Brazilian side of Iguazu Falls. Seeing the falls from this side has its perks, such as a view of San Martin Island which you don't quite get from the Argentinean side. You might like to take a helicopter ride over the falls while you're here. This optional excursion gives you spectacular views of the falls and the lush green parklands that surround it.

Day 27: Iguazu Falls

Today we go to the Argentinean side of the Falls where it’s possible to follow a series of boardwalks to get up close to the thundering waters – so close you can almost touch them. Later, visit a Guarani community for the rare opportunity to meet some of the region’s few remaining indigenous people.

Day 11: Cusco

Enjoy a free day in Cusco – the heart and soul of Peru. You may like to visit one of the city’s many museums and archaeological sites with a boleto turistico (tourism ticket). This includes the Contemporary Art Museum, Regional History Museum, Qosqo Native Art Museum and the Inca ruins of Saqsaywaman, Q'enqo, Pica Pakara, Pisac and Ollantaytambo. The most easily accessible among these sites is Coricancha, which was once the Incan empire's richest temple until the Spanish built a Dominican church on top of it. Just speak to your trip leader to organise this pass.

Day 14: Inca Trail

Route 1 Inca Trail  

Start the day with a climb through the Pacaymayo Valley to Runkuracay Pass at 3980 m. Enjoy views of the snow-capped mountain of Cordillera Vilcabamba before descending for around 2 to 3 hours to the ruins of Sayacmarca. Continue over the trail’s third pass to the ruins of Phuyupatamarca at 3850 m, also known as the 'Town Above the Clouds'. Start the 2-hour descent down the Inca steps to the final night's campsite by the Winay Wayna archaeological site.     

Route 2 Quarry Trail   

Today’s hike will all be downhill. The first stop is the incomplete Kachiqata quarry, where the Incas were intercepted by the Spanish. Explore the cobbled streets of Ollantaytambo when you finish your trek, before taking the short train journey to Aguas Calientes. This is where you’ll meet with the travellers in your group who didn't hike. Spend the night in a hotel before tomorrow’s visit to Machu Picchu.     

Route 3 Train to Aguas Calientes  

After a 1.5-hour drive to Ollantaytambo, you’ll catch a 1.5-hour train through the winding Urubamba Valley to Aguas Calientes. The city is nestled in the cloud forest at the foot of Machu Picchu. This is where you’ll meet up with the travellers in your group who hiked the Quarry Trail. Spend the night in a hotel before tomorrow’s visit to Machu Picchu.

Day 13: Inca Trail

Route 1 Inca Trail  

This is the most challenging day of the trek, as you ascend a 5-hour long steep path to reach the highest point of the trail. Colloquially known as 'Dead Woman's Pass', Warmiwanusca sits at a height of 4200 m above sea level, providing amazing views of the valley below. The group will then descend to the campsite in the Pacaymayo Valley at 3650 m.  

Route 2 Quarry Trail  

This is the most challenging and rewarding day of the hike. A 3-hour walk takes you to the top of the first pass of Puccaqasa, about 4370 m high. After enjoying the picturesque views of the valley, it’s a short walk before stopping for lunch. After, make the 2-hour hike to Kuychicassa, the highest pass of the trek at 4450 m. From here, descend to the sacred site that the Incas called Intipunku. This is a sun gate, where the sun will stream through at particular times of the year and there are views of the Nevado Veronica mountain year-round. The Incas built several sun gates, the most notable overlooking Machu Picchu. Head to the campsite, only a stone’s throw away and at 3600 m.  

Route 3 Cusco  

Today, take a taxi to Tambomachay, an archaeological site just outside of Cusco. From here you’ll take a 1 to 3 hour walk back to Cusco. On the way, stop to admire some of the archaeological sites, including Puka Pukara, Qinqu Quenqo and Saksaywaman. Arrive back in Cusco in the afternoon and enjoy some free time. Maybe visit the Merida, Mendivil and Olave art galleries and workshops before finding a great spot to sit down and enjoy some dinner.

Day 12: Inca Trail

Depending on the travel arrangements you made before the trip, during the next four days you’ll be either hiking the Inca Trail (Route 1), hiking the Quarry Trail (Route 2) or staying in Cusco for two days before taking the train to Aguas Calientes (Route 3). All routes visit Machu Picchu.  

While away from Cusco, the bulk of your luggage will be stored at your hotel. If you’re hiking the Inca Trail or the Quarry Trail, the evening before you leave, you'll receive a small duffle bag to carry your clothes in for the next four days (5 kg maximum). Your team of porters will carry these bags for you, together with the food and equipment for the trail. You won't have access to these items until the end of each day, as the porters will always be ahead of the group. If you’re travelling to Aguas Calientes by train, you'll be able to leave most of your luggage at the hotel in Cusco and travel with only a small bag for the overnight stay in Aguas Calientes.  

Route 1 Inca Trail  

Today, travel by minivan to the 82 km marker and meet your crew of local porters, your cook and your guide. Your first day will include uphill trekking to the campsite, which sits at 3100 m above sea level. On the way, you’ll see the Inca sites of Ollantaytambo, Huillca Raccay and Llactapata, as well as incredible views of snow-capped Veronica Peak. In the evening, unwind at the campsite with a nourishing meal prepared by your cook.  

Route 2 Quarry Trail  

Make an early start today and drive to Choquequilla, a small ceremonial place where Incas worshipped the moon. From here, you’ll head to the small community near Qory Song’o (Golden Heart) hill, where you’ll climb to the top for the incredible views of the Soqma Perolniyoc, Pachar and Huarocondo valleys. There are also several sacred tombs in the area, protected by the locals, which you can explore with your leader and even see some of the original structure crafted from wood and leather. These remains have never been seen by travellers before, so you can be a part of this exclusive experience. Carry on to the Perolniyoc Cascade lookout, where you can stop for some snacks and photos. Arrive at the campsite, 3700 m above sea level, around lunchtime. After, set off to explore the Q'orimarca archaeological site, which once served as a checkpoint to the Incas.  

Route 3 Cusco:  

After spending the night in Ollantaytambo, take a short drive to the town of Pisac. Pisac is well known for its market. Here you’ll have the opportunity to shop for souvenirs and perhaps try some local empanadas. Arrive back at Cusco in the afternoon, where your leader will take you to San Pedro Market, where you have the option to buy some local favourites for a picnic tomorrow.

Day 23: Ituizangó

This mroning catch a short flight to Posadas, followed by a drive to Ituzaingo (approximately 1 hour). Ituizangó will serve as your base to explore the beautiful Ibera Wetlands region in the north of Argentina. Spanning more than 15,000 square kilometres, the Ibera wetlands are roughly the size of Belgium, which gives you an idea of how much there is to explore. The biodiversity in incredible, and the swamps, lakes and lagoons are home to such creatures as otters, alligators, deer, wolves and black howler monkeys, just to name a few. Keep a look out too for those oddly noble-looking creatures, the capybaras. These cousins of guinea pigs are the largest rodents in the world.

Day 28: Rio de Janeiro

Travel by plane to Rio de Janeiro, the festive heart of Brazil. Settle into your hotel and then set out on an orientation walk with your leader. Rio is a fascinating and diverse city best known for its contrasting images of favelas (shanty towns) and the glitz and glamour of Carnaval. With free time, you can choose from many optional activities. Perhaps head to a football game, take a cable car ride between Praia Vermelha and the Sugarloaf Mountain for incredible views over town. For further options, chat to your leader.

Day 22: Buenos Aires

Enjoy some breakfast, then embark on an orientation walk through this fantastic city. You'll be introduced to some of Buenos Aires' major sights – the likes of the Colon Theatre, the Obelisc and Plaza de Mayo. Along the way, learn a little more about Argentina's independence from Spain.

Day 15: Cusco

Route 1 Inca Trail  

This is the final and most spectacular leg of the trek to Machu Picchu – one of the famed Wonders of the World. The day starts before dawn, with breakfast at 4 am. Say farewell to the porters as they descend to the train station and begin hiking. Once the final checkpoint opens at 5 am, you’ll begin the final 2.5-hour trek to Intipunku (the Sun Gate). Weather permitting, you’ll enjoy unforgettable views over the ‘Lost City of the Incas’ as you enter Machu Picchu through the Sun Gate.  

Route 2 and 3 Machu Picchu to Cusco  

Take an early bus up to Machu Picchu at 5.30 am. The city was built around 1440 AD as a country retreat for the Incan nobility, but there’s evidence that the land had been a sacred Incan site for much longer. Take a guided tour around the ruins of temples, palaces and living quarters. This is a day to remember!   

For all travellers, after taking advantage of the seemingly endless photo opportunities, it's time to catch the bus to Aguas Calientes, where you’ll stop for lunch together. From here, take a scenic train ride to Ollantaytambo, then drive back to Cusco, arriving in the evening.

Day 20: Lima to Buenos Aires

You have the day free today in Lima. Then, say ‘hasta luego’ to Peru and board a flight tonight to Argentina’s fiery capital – Buenos Aires. Buenos Aires is the ultimate cosmopolitan city, with Latin passion, European elegance and its own distinctive style. Relax in your hotel tonight or hit the streets for some solo exploration.

Day 19: Lima

Leave behind the natural wonders of the Amazon and return to Puerto Maldonado where a short flight will take the group back to Lima. One of our local representatives will meet you at the airport and will accompany you back to the hotel. The rest of the day is free to explore more of Lima's sights and maybe do some souvenir shopping. In the evening, maybe gather the group together for a night out on the town or dinner at one of the local Peruvian favourites.

Day 18: Amazon Jungle

Get ready for an unforgettable day exploring the depths of the jungle! Set out on a half-day trek guided by local experts on the area's flora and fauna. Learn from your guides about the medicinal and practical uses for some of the plants that grow here, which Indigenous people have been studying and using for thousands of years. On your walk, keep an eye out for rainbow macaws and butterflies, and listen for the barking call of the peccaries and chattering of monkeys that call the jungle home. This part of the Amazon is also known to house capybaras, giant otters and jabirus, so keep your eyes peeled for these exotic creatures. Return to the lodge for lunch and some free time to relax. Once the sun gs down, venture out on a night walk in search of some of the jungle's nocturnal inhabitants (caimans, jaguars and anacondas).

Day 17: Amazon Jungle

Rise and shine early today for your journey into the wilds of the Peruvian Amazon. Take an early transfer to the airport, then fly to Puerto Maldonado. Here, you’ll pack a small duffle bag with essentials for the next two days. Board a motorised can and cruise deep into the jungle. The journey to your eco-lodge in the Madre de Dios region will take a couple of hours, so you’ll stop for lunch along the way. Settle into your thatched-roof lodge before a short orientation walk of your surroundings. Spend the evening taking in the sights and smells of the jungle and enjoy an I’m-so-far-from-home moment.

Day 16: Cusco

Enjoy free time to relax, shop and explore more of Cusco's many sights. Maybe rest your weary legs at a cafe on Plaza de Armas or head to the San Pedro Market where you can find vegetables, meats, local cheeses, chocolates, herbal medicines and many local handicrafts. It’s a great place to pick up souvenirs or ingredients for a picnic. The market is also where many locals (and daring travellers) go to eat ‘mystery soups.’ Some may be just chicken – however, the most popular among the locals usually contain frogs or offal. For those looking for something active, why not try mountain biking in the hills that surround Cusco?

Day 29: Rio de Janeiro

This morning you'll be picked up at your hotel first thing in the morning and head straight to Christ the Redeemer to beat the crowds. Soak up the early morning air and take some photos of this iconic statue before heading to a traditional local Farmer's Market. Your local leader will show you some of the best foods to try as well as providing plenty of interesting facts about the market traditions. Today you'll have a free afternoon, so may wish to return to the hotel with your leader to relax. Otherwise, a visit to Sugarloaf is a great way to spend the rest of the day.

Day 21: Buenos Aires

You have a free day today to explore bustling Buenos Aires – why not visit San Telmo and its weekend antiques market and artists' displays? Or maybe visit Recoleta (the grand cemetery) or Casa Rosada (the Pink House). Tonight, you’ll have another welcome meeting at 6 pm to meet your new trip leader and group members. Your leader will leave a note at the hotel reception telling you where this important meeting will take place.

Day 30: Rio de Janeiro

There are no activities planned for the final day and you are able to depart the accommodation at any time.

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26. When making a booking you must advise us if you are pregnant.

Payment Terms

27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

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