Tour/Cruise
28 days
$AUD 1,129 per day
Departure: Auckland, New Zealand
Arrival: Denpasar, Indonesia
River/Small ship/Barge
The ultimate island hopping experience
Kia Ora and welcome to New Zealand. You’ll begin your journey in the nation’s largest city, Auckland. Home to around a third of the entire New Zealand population, Auckland is a stylish, cosmopolitan city set around two grand harbours.
Today, step aboard your 6-star, ultra-luxury Discovery Yacht and be warmly welcomed by the crew. Your butler will show you to your spacious suite and you can meet your fellow guests over a glass of chilled champagne in the Scenic Bar & Lounge.
Please book your flight to arrive into Auckland prior to 02:00 PM.
The Bay of Islands is one of the world’s most spectacular sailing destinations, so make sure you’re on your verandah or the Observation Terrace as you arrive mid-morning. With its unique sub-tropical climate, around 140 islands and thousands of postcard-perfect coves, this is a little slice of paradise on the North Island.
Scenic Eclipse II will anchor off the coast of Paihia, famous for its watersports, offering kayaking, fishing, scuba diving, and more. Nearby is the Waitangi Treaty Grounds, where the foundation document of New Zealand was signed in 1840.
Freechoice:
Northland Maori Waka Encounter: A thrilling Maori War Can tour. Explore historic sites, paddle over Waitangi River estuaries and visit Haruru Falls, while a guide shares legends and customs.
Glowworms and Kauri Forest: Immerse yourself in the tranquility of the Puketi Kauri Forest and journey through the Kawiti Caves, illuminated by shimmering glowworms.
Bay of Islands Lunch Cruise: Sail through the waterways of Opua and Okiato and learn about the people and events that shaped this country before a delicious lunch.
Historic Waitangi Treaty Grounds: Join a local guide for an engaging tour of the Treaty Grounds, including a stirring Maori Cultural Performance and time to explore the museums.
Discovery: Admire the picturesque view from above on an optional flightseeing excursion on one of the two on board helicoptersˆ.
After a restorative night of rest in your ultra-luxury suite, choose to enjoy breakfast in bed or, if the day is particularly glorious, a quiet morning spent on your verandah taking in the view.
Join a morning yoga session, harmonising body and mind amidst tranquil seascapes. Engage in the enlightening seminar Wisdom for Wellness or partake in Pilates group sessions.
Then take some time to explore your Discovery Yacht. Visit the Sky Bar and outdoor Vitality Pool on Deck 10, where you can watch the world slip by from the comfort of a private cabana. Curl up with a good book in the library of the Observation Lounge or, for something more interactive, check the daily program to see what lecture or discussions the Discovery Team are running and learn more about upcoming ports and activities on offer.
Start your day with a freshly squeezed juice, gourmet coffee or tea delivered to your room. Pamper yourself with detoxifying body mask treatments#, experience the invigorating benefits of ice baths alongside sauna sessions and participate in a meditation session for holistic wellness.
After a relaxing morning, spend some time in the Observation Lounge before visiting the gym for a Pilates class or aerial yoga. Attend a lecture in the state-of-the-art theatre or join a cooking masterclass at Chef's Garden @ Epicure. Slide into the Vitality Pool on Deck 10 or join your fellow guests for a glass of your favourite beverage at the Sky Bar. Later, dine in one of up to 10 dining experiences.
Make the most of another relaxing sea day indulging in the wellness activities including a morning Sunrise Yoga session, partake in calisthenics followed by a mentally stimulating round of trivia. Visit the open bridge on Deck 7 to meet the Captain and team to learn about Scenic Eclipse’s technical capabilities.
Throughout the day enjoy exceptional dining experiences starting with breakfast al fresco at the Yacht Club (be sure to return later to visit the large gelato fridge). Lunch, at the Azure Bar & Café serving light meals, pizza and salads that are available for grazing throughout the day. For dinner choose from Koko’s Asian Fusion, Sushi @ Koko’s to watch the chefs at work or enjoy the spectacle of teppanyaki-style dining inspired by the markets of Asia at Night Market @ Koko’s. Or journey to France at Lumière, a contemporary fine dining French restaurant replete with a luxurious Champagne bar.
Experience the magic of Queensland's capital as you arrive in Brisbane. The Brisbane River gracefully winds through the city's heart, showcasing the stunning contrast between elegant Georgian sandstone buildings and modern glass towers. This semi-tropical paradise is lushly landscaped with vibrant jacarandas, flame trees, and bougainvillea.
Freechoice:
Brisbane Explorer: Explore Queensland’s capital on a panoramic tour. Enjoy a photo stop on Mt Coot-tha for unrivalled views of the city.
Australia Zoo: Visit Australia Zoo, made famous by ‘The Crocodile Hunter’ Steve Irwin. Be amazed by crocodile feeding and snake handling shows..
A Visit to Sirromet: Take a tour of Mount Cotton winery. Discover their award-winning wine before a three-course meal at the alfresco Tuscan Terrace.
On Your Own Brisbane: Explore Brisbane at your leisure. Visit the Brisbane Museum, go shopping in Queen Street Mall or discover South Bank with Australia’s only inner-city artificial beach.
Lady Elliot Island is your first stop at the World Heritage-listed Great Barrier Reef. This lush island paradise is known for its giant manta rays and turtles as well as its commitment to sustainability through the use of renewable energy, invasive species eradication and other notable environmental initiatives. Here, the glittering white beaches are made entirely of crushed coral. The highly protected ‘Green Zone’ is a sanctuary for over 1,200 species of marine life and an extraordinary unspoilt coral reef. Walk around the island and take in the lush rainforest surroundings, the centre of the island’s life force.
Freechoice:
Glass Bottom Boat with snorkelling: Spend an hour exploring the vibrant coral reefs and experiencing the underwater world, where you can encounter a variety of marine species, including turtles and manta rays.
Behind the Scenes and Island Revegetation Tour: Discover how Lady Elliot Island’s resort generates its own power and water and disposes of waste. Learn about the island’s mining history and current revegetation efforts, including a visit to the island’s nursery.
Discovery: Head to the marina and indulge in a range of exciting water sports, including snorkelling, kayaking, stand-up paddleboarding, or exploring the underwater realm with a SEABOB. Alternatively, admire the pristine eco-paradise from above on an optional flightseeing excursion on one of the two on board helicoptersˆ, or explore the marine life with Scenic Neptune II submersible^.
Great Keppel Island is the quintessential tropical island playground. Paddle in crystal-clear waters where you may spot turtles, dugongs and playful dolphins. Swim and snorkel from the yacht or one of Great Keppel’s white sand beaches. Discover island's rich Aboriginal heritage and abundant wildlife, including more than 90 species of birds. Climbers can enjoy a rigorous 3.5km hike up Mount Wyndham, the island’s highest point.
Back onboard, with a cocktail in hand, watch a magnificent island sunset from the comfort of your own suite’s verandah or from the Sky Bar, Sky Deck outdoor seating or private cabanas.
Discovery: Head to the marina and indulge in a range of exciting water sports, including snorkeling, kayaking, stand-up paddleboarding, or exploring the underwater realm with SEABOB. Alternatively, admire the pristine eco-paradise from above on an optional flightseeing excursion on one of the two on board helicoptersˆ, or explore the marine life in the submersible^.
Its sleek design and environmental credentials make Scenic Eclipse II one of the few ships able to access this rarely visited island. Middle Percy is a dense wooded hilltop that rises above the depths of the Coral Sea. Explore West Beach and find an eclectic collection of memorabilia of bygone days donated by visiting sailors. Take a walking trail to see magnificent views, swim or snorkel in tropical waters or take a kayak or stand-up paddleboard to a secluded beach. Alternatively, relax in the temperature-controlled Vitality Pool on Deck 10, soaking in the panoramic views.
Beach day
Join the Middle Island caretakers for a memorable day filled with exploration and relaxation. Enjoy a fascinating talk about the island's history and conservation efforts before heading to the beach for water sports and refreshments. Guests can immerse themselves in the natural beauty of the island while enjoying a variety of activities.
Discover the diverse wildlife that calls Middle Island home and explore the island's rich flora. Witness the blue butterflies, which may be particularly prolific in April as they breed on the island.
Discovery: Head to the marina and indulge in a range of exciting water sports, including snorkelling, kayaking, stand-up paddleboarding, or exploring the underwater realm with a SEABOB. Alternatively, admire the pristine eco-paradise from above on an optional flightseeing excursion on one of the two on board helicoptersˆ, or explore the marine life with Scenic Neptune II submersible^.
Flores Island is fast becoming one of Indonesia’s most popular destinations. It was founded by the Portuguese in the 15th century and spent many years as the trade and administrative centre of the region.
Scenic Eclipse II will dock right in the centre of the city. Wander the streets at your leisure and soak in its cool maritime flavour. Witness the Portuguese connection and rich Catholic history in the buildings that surround you. Admire the famous Katedral Reinha Rosari, known as the Church of Iron and resembling an ornate Disney castle.
Inclusion
Larantuka Traditional Village Tour: Visit a Larantuka village, known for singing local folk stories, and enjoy a traditional performance. The tour includes Ikat weaving, traditional music and dance, local refreshments, a visit to a local school, the historic Catholic Cathedral, and a bustling food market.
You’ll arrive at the port of Ende this morning. One of the largest towns on the island, it sits on a peninsula surrounded by black sand beaches.
The nearby Kelimutu National Park is home to Mount Kelimutu, a dormant volcano that has three spectacular lakes in its craters. Local legend says that the lakes are the resting place for departed souls, some evil, some innocent. If you can draw your eyes away from the lakes, look up and try to spot the park’s endemic bird species, like the Floresian eagle, Timorese tesia and Wallacea owl.
Freechoice:
Kelimutu Lakes Hike: Discover the volcanic lakes of Mt. Kelimutu, best known for its three crater lakes which periodically change colour due to a chemical reaction.
Ndona Village Tour: Explore Ndona Village for an enriching experience of ikat weaving and traditional dance, offering a profound glimpse into Flores' rich cultural heritage.
Today, witness with the eponymous species of giant lizard that has been roaming these forests for millions of years.
Stretching up to three metres in length and weighing over 150kg, the Komodo dragon is a lizard unlike any other. It lives on just a handful of islands in the Indonesian archipelago, with the majority found on Komodo Island.
Cruise around the island to the famous Pink Beach. The soft sand is coloured pink by finely crushed pieces of coral and shells, just one of seven pink beaches found anywhere in the world.
Inclusion
Komodo Dragon Walking Tour: Join the Komodo Dragon Walking Tour and explore their natural habitat alongside a knowledgeable local guide.
Discovery: During your afternoon on Pink Beach, relax and enjoy this rare natural wonder whether you’re snorkelling*, kayaking or stand-up paddleboarding.
Today, Scenic Eclipse II will arrive at the port of Badas on Sumbawa Island. Though close to Bali and Lombok, Sumbawa has yet to be discovered by tourists and retains its strong cultural identity. The few who venture here come mostly for the epic surf, spectacular reefs and wild terrain, and there’s plenty to satisfy a taste for adventure.
The island of Sulawesi sits directly north of Sumbawa and its local Makassarese culture has had a strong influence on the island. You can tour a village where you’ll see centuries-old traditional cultures still in practice, like rice pounding and weaving.
Inclusion
Sumbawa Buffalo Racing Village Tour: Experience a cultural spectacle where skilled riders guide buffals towards a wooden statue in a flooded rice field, overcoming mystical challenges set by village shamans.
The gateway to the stunning Whitsundays and the Great Barrier Reef, Airlie Beach is a coastal town with palm-fringed beaches, eternal summer and a laid-back vibe. It is an essential stop on any East Coast voyage, and from there you’ll depart for one of the most remarkable experiences of your voyage.
Freechoice:
Airlie Beach Highlights: Take a bus tour of Airlie Beach. Explore Cannonvale Beach, Shute Harbour and the centre of Airlie Beach township itself. Along the way, enjoy photo stops, shopping and the chance to take a dip in the lagoon or the ocean.
Airlie Beach Sights, Surrounds and History: Board a coach to Proserpine, the Whitsunday’s agricultural heart. Visit a local museum to learn about the town’s famous folk and military achievements before returning to Shute Harbour for a scenic stroll.
Discovery: Soar above the stunning lagoon on an optional flightseeing tour with one of the two onboard helicopters^. Alternatively, explore marine life from the submersible^.
Welcome to Cairns, the capital of Tropical North Queensland and the departure point for your cruise. This is the only place on Earth where two World Heritage-listed sites collide – the Great Barrier Reef and the Daintree Rainforest. The town itself exemplifies the laid-back lifestyle that Queensland is famous for and is packed with great places to eat, al fresco bars and vibrant markets.
Freechoice:
Cairns City Tour & Aquarium: Take a scenic driving tour through the Cairns CBD and visit the renowned Cairns Aquarium, arguably the greatest in the world. Your local guide will reveal the city’s highlights and the natural wonders that surround it.
Two-thirds national park and surrounded by 23 secluded bays and golden beaches, Magnetic Island is renowned for its natural beauty and serenity. Explore an untouched haven of eucalypt trees with sleeping koalas, hiking trails and open roads. Enjoy panoramic views from the lounge on Deck 10 or relax on your suite’s verandah for views of the dramatic coastline. Look for native wildlife including rock wallabies, possums and over 100 different bird species. Visit Horsesh Bay, on the sheltered north side of the island, and discovery a thriving local community sprinkled with eclectic art galleries.
Freechoice:
Magnetic Island Overview: Experience the highlights of Magnetic Island on a guided bus tour. Visit Horseshow Bay, look for rock wallabies and take a stroll along the iconic Picnic Bay Jetty.
Magnetic Island Sailing Adventure: The sailing yacht journey starts in Horsesh Bay, explores Magnetic Island, offers local produce, Australian organic wine, beers, wildlife sightings, swims, brunch, and returns to Horsesh Bay.
Discovery: Head to the marina and indulge in a range of exciting water sports, including snorkelling, kayaking, stand-up paddleboarding, or exploring the underwater realm with SEABOB. Alternatively, admire the pristine eco-paradise from above on an optional flightseeing excursion on one of the two on board helicoptersˆ, or explore the marine life with Scenic Neptune II submersible^.
After sailing across the Banda Sea, Scenic Eclipse II will arrive at Alor Island. The easternmost and largest of the 20 islands in the Alor archipelago, Alor has rugged volcanic terrain dotted with traditional villages full of striking architecture and well-preserved customs.
Tonight, order a night cap from your butler and stay up late as you’ll be sailing past an extraordinary island around 11 pm. Pulau Komba is home to Mount Batutara, an active volcano that erupts every 20 minutes. At night, you should be able to see the glowing lava as you pass by.
Inclusion
Alor Cultural Highlights: Discover the cultural highlights of Alor on this tour, featuring visits to traditional villages, vibrant markets, and historical sites. Experience local customs, traditional dances, and the rich heritage that defines this unique region.
Discovery: Head to the marina and indulge in a range of exciting water sports, including snorkelling*, kayaking, stand-up paddleboarding, or exploring the underwater realm with a SEABOB.
It’s just a short sail north to your first port, to the glamorous resort town of Port Douglas. Once a sleepy fishing village, the town is now a popular tourist destination thanks to its proximity to the Great Barrier Reef.
You’ll depart Port Douglas just after lunchtime and sail north alongside the Great Barrier Reef. Cruising through crystal-clear waters dotted with hundreds of islands and coral cays is a truly spectacular sailing. Relax in the Observation Lounge or ask your butler to bring afternoon tea to enjoy on your private verandah.
Freechoice:
Mossman Gorge Daintree Rainforest National Park: Explore the indigenous culture and biodiversity of Daintree National Park, home to the Kuku Yalanji people and the world's oldest rainforest. Walk the easy Mossman River Circuit (400m, 10 minutes) or the Rainforest Circuit (2.7km, 1 hour) with a suspension bridge.
Visit to Wildlife Habitat: Visit the award-winning Wildlife Habitat, featuring five distinct ecosystems over eight acres. Walk along elevated paths to see free-roaming Australian wildlife, including koalas, kangaroos, parrots, crocodiles, emus, and the Lumholtz’s Tree Kangaroo.
Today is the perfect opportunity for some relaxation and rejuvenation. For the ultimate wellbeing at sea, the indulgent Senses Spa awaits. This indulgent 550sqm spa is like nothing you’ll see on any other vessel in the world. Inside this luxurious retreat you can be pampered with a range of ESPA treatments# including massages, facials, manicures and pedicures, as well as alternative therapies like Tibetan bowl sound healing. After your treatment, cool off in the Vitality Pool on the Senses Spa pool deck or enjoy the restorative benefits of the exclusive KLAFS Salt Therapy Lounge.
This is one of the best snorkelling locations on the Great Barrier Reef, where an incredible variety of fish and coral awaits, and the warm water temperature means you can spend hours swimming. In these calm waters, Scenic Eclipse II can open the marina so you can dive straight in or make use of the many water toys on board.
Discovery: Head to the marina and indulge in a range of exciting water sports, including snorkelling*, kayaking, stand-up paddleboarding, or exploring the underwater realm with a SEABOB. Alternatively, admire the pristine eco-paradise from above on an optional flightseeing excursion on one of the two on board helicoptersˆ, or explore the marine life in the Scenic Neptune II submersible^.
Of the many beaches of Indonesia, the ones you’ll see today might be the most beautiful. The Kai Islands are part of the Maluku Province and are made entirely of white sand and coral. Talcum powder beaches are lapped by the strikingly blue waters of the Banda Sea and fringed with lush rows of palm trees. Despite their jaw-dropping beauty, these islands remain far off the tourist trail, and you’ll be unlikely to see another visitor.
Discovery: Spend today relaxing on the beach, swimming or snorkelling* in the warm water.
You’ll spot land early this morning, the remote Tanimbar Islands. This Indonesian archipelago of 65 islands sits just a few hundred kilometres north of Darwin. The islands range from densely forested hills to low lying swamplands and deserted beaches. As Scenic Eclipse II sails towards the largest island, Yamdena, and the capital, Saumlaki, discover a bustling city home to around 20,000 people.
Smaller villages have retained many of their unique cultural traditions, including music, dance and crafts. The Tanimbar Islands are also famous for the rare birds that inhabit the untouched forests, making it a popular destination for ornithologists.
Inclusion
Ancient Stone Boat Village Experience: Enter the Sangliat Dol Stone Boat Village via a giant stone staircase where a traditional village experience with cultural performances of the Tanimbar drummers and dancers will be a memorable event.
Today, indulge in the many exceptional dining experiences on board. Start with breakfast al fresco at the Yacht Club. For lunch, relax at the Azure Bar & Café for light meals or return to Yacht Club for your choice of the fresh buffet and dessert bar.
The selection of specialty restaurant allows you to dine around the world each night. Enjoy authentic dining at Night Market @ Koko’s, an exclusive experience for just eight guests at a time, or journey to France at Lumière, a contemporary fine dining French restaurant replete with a luxurious Champagne bar.
Enjoy two relaxing days in ultra-luxury comfort at sea as Scenic Eclipse II makes her way north-west into Indonesian waters. This morning, you can do as much or as little as you want. Perhaps soak in the comforts of your 6-star suite or enjoy breakfast at the Yacht Club as the deep blue waters of the Arafura Sea slip by outside.
Make the most of your Discovery Yacht. Visit the Sky Bar and outdoor Vitality Pool on Deck 10 or step into the tranquil Senses Spa# on Deck 6 with its steam rooms, saunas, ice fountain and KLAFS Salt Therapy Lounge.
Sail north overnight to Cape York, mainland Australia's northernmost point and a dream destination for many. Enjoy champagne on the Sky Bar or Observation Terrace as you cruise past the "Tip of Australia".
Pass along Torres Strait, an archipelago of more than 100 islands that stretches from Cape York to Papua New Guinea. These islands have a fascinating and distinct blend of cultures. Arriving at Thursday Island this afternoon, you’ll have the chance to learn more about this captivating cultural mix as well as the history of British settlement and the region’s pearling industry.
Freechoice:
Cultural Dance Performance: Immerse yourself in the captivating world of Torres Strait traditional dancing, a profound storytelling art form. Witness ancestral tales through mesmerizing dance, connect with their traditions, and gain a deep appreciation for this unique cultural exchange.
Taxi Tour: Meet funny and proud Torres Strait Islander personalities on this guided tour. Experience the real Torres Strait and Thursday Island, the hub’ of the Torres Strait.
Basket Weaving: Experience Torres Strait communities' age-old art of basket weaving, a tradition still vibrant today. Join us for a one-hour hands-on session amidst stunning waterfront scenery.
In their Steps Tour, Horn Island Heritage and War: Delve into the pages of the past as our expert guides lead you through the significant WW2 sites that dot this island, providing a comprehensive and deeply moving experience.
Discovery: Head to the marina and indulge in a range of exciting water sports, including snorkelling*, kayaking, paddleboarding, or exploring the underwater realm with a SEABOB. Alternatively, admire the pristine eco-paradise from above on an optional flightseeing excursion on one of the two on board helicoptersˆ or explore the marine life in the Scenic Neptune II submersible^.
After more than two weeks exploring natural wonders, reefs, volcanic highlands and traditional villages, it’s time for some relaxation. This morning, Scenic Eclipse II will anchor at Senggigi Beach on Lombok Island where you’ll take a Zodiac to shore. Departure is close to midnight, so you have a full day to unwind and enjoy water activities. With far-fewer tourists, you’ll be able to find a quiet stretch of sand, empty waves and more laid-back shopping streets.
Toast the final sunset of your cruise, enjoying the stunning views from the Sky Bar with your favourite cocktail in hand.
Freechoice:
Mambalan Village and Lingsar Temple: Explore Lingsar Temple, a Hindu shrine established in 1714. Don't miss the sacred pool, where worshippers feed eels with hard-boiled eggs. Visit Traditional Mambalan Village surrounded by rice paddies and irrigation channels.
Lombok Culture Escape with Lunch: Enjoy lunch at a Kuta beach tropical resort offering the best seascape in Lombok. Discover Banyumulek town which produces much of the famous Lombok pottery. This village is unique in that the school students are trained to make pottery from a very early age.
Sendang Gile and Tiu Kelep Waterfalls: Drive along the coastline to Malimbu Lookout, Sendang Gile and Tiu Kelep waterfalls at the foot of Mount Rinjani. Tiu Kelep is the largest waterfall in Lombok, offering crystal-clear waters and picturesque scenery. Lunch will be at Rinjani Lodge. After lunch, you’ll return to the pier.
Gili Meno Snorkelling: Experience the beauty of the Gili Islands with a traditional boat trip to Gili Meno, where you can enjoy clear waters, white sandy beaches, and snorkeling* opportunities.
Inclusion
Day Pass at Sheraton Senggigi Resort: Experience a day of leisure and relaxation with our Sheraton Senggigi Day Pass. Nestled along the pristine shores of Lombok, the resort offers a perfect blend of luxurious amenities and natural beauty.
Once known as the Spice Islands, this legendary cluster of exotic ports was a thriving trading hub for rare spices like nutmeg and mace. This intriguing history is woven into the fabric of the island, with grand Portuguese, Dutch and British architecture lining the streets and imposing forts looking over the harbour. Explore the town, hear its colourful stories, and get an insight into its tumultuous past. Offshore, the snorkelling* around Banda Neira is some of the best in Indonesia and can be enjoyed by Scenic’s selection of water equipment, like stand-up paddle boards or kayaks.
Inclusion
Banda Islands Community Visit: This walking tour explores the historic township of Banda Neira, featuring visits to Fort Belgica, remnants of Dutch architecture, and local markets and traders.
Arrive at your final port this morning, Bali, the Island of the Gods. It’s just one of more than 18,000 islands that make up the country of Indonesia, but it’s long been a favoured destination for Australian travellers. Spectacularly beautiful, culturally diverse and brimming with luxury, Bali is truly a little piece of paradise.
Scenic Eclipse II will dock off the coast of Benoa, a peninsula on the southern edge of the island. Farewell your fellow guests and crew before you depart, taking home stories for life.
Please book your flight to depart out of Denpasar after 12:00 PM.
^Flights on board our two helicopters and submersible experiences are at additional cost, subject to regulatory approval, availability, weight restrictions, medical approval and weather, ice and tidal conditions. The helicopter and submersible are not operational in Indonesia. #Spa treatments at additional cost. +All drinks on board, including those stocked in your mini bar, are included, except for a very small number of rare, fine and vintage wines, Champagnes and spirits.
*Please note from November to May, the waters of Tropical Queensland may contain Box Jellyfish and Irukandji Jellyfish. Our Discovery team will update guests on any known risks in regions
The itinerary is a guide only and may be amended for operational reasons. As such Scenic cannot guarantee the cruise will operate unaltered from the itinerary stated above. Please refer to our terms and conditions for further information.
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32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.