Tour/Cruise
11 days
$AUD 1,020 per day
Departure: Nadi, Fiji
Arrival: Auckland, New Zealand
River/Small ship/Barge
Idyllic Islands and Dazzling Skies
Bula! Welcome to Fiji and the nation’s second largest city, Lautoka, nestled in the heart of sugar-cane country. This sweet start to your voyage opens a world of golden beaches, turquoise seascapes, dense jungle and the always-smiling Fijian locals.
Your journey into wonder begins with a warm greeting from the crew as you step on board Scenic Eclipse II. Be warmly greeted with a glass of Champagne, meet the Captain and crew toast to the voyage ahead as you set sail into the sparkling South Pacific.
Please book your flight to arrive into Nadi prior to 02:00 PM.
Today take some time to explore the ship and familiarise yourself with all the areas on board your new ultra-luxury home. Visit the Sky Bar and outdoor Vitality Pool on Deck 10. Step into the tranquil Senses Spa# on Deck 6 with its steam rooms, saunas, plunge pool and exclusive KLAFS Salt Therapy Lounge.
Stop for a coffee or a cocktail at one of the bars and lounges on board or curl up with a good book in the library of the Observation Lounge. Then join the Discovery Team in the state-of-the-art theatre for an introductory lecture where they’ll share their insights about your upcoming ports.
Look out for smoke in the air as you approach Tanna this morning. Mount Yasur is regarded as the world’s most accessible active volcano, regularly shooting sparks into the sky. Captain James Cook first observed ash eruptions in 1774, and the mountain is considered a sacred area by members of the island’s John Frum Cargo Cult, who believe their deity resides inside.
Be welcomed ashore by the community as you listen to the women’s choir and watch local performances. Visit Mount Yasur, walk up a trail up to the rim and peer into the fiery depths of the volcano’s crater.
Discovery: Weather permitting, the full range of Discovery excursions will be available today. Explore by kayak and stand-up paddleboard, go snorkelling, or book an optional helicopterˆ or submersibleˆ tour.
A coral atoll atop a collapsed volcano, Lifou is the largest and highest of the Loyalty Islands. It’s a vision of white sand, green palms and sparkling turquoise water. In the north, the coastline ends abruptly in cliffs, while the south is a long expanse of beaches. Further inland, the rich Kanak culture is proudly upheld by the local community. If you feel like a relaxing day, set up your towel on the powdery white sand and listen to the gentle lapping of the ocean.
Freechoice:
The Cliffs of Jokin: Visit a tropical forest in the heart of the Mucaweng tribe and learn about vanilla harvesting. Then marvel at Jokin's towering cliffs, made of fossilised coral.
Lifou's Vanilla House & Forest Animals: Discover Oni Wael Animal Park's nature trail, then tour a vanilla plantation and shop for certified Bio Pasifiki products.
A Melanesian Encounter: Discover Lifou's history and culture with a local guide, visiting churches, ports, and villages. Join 'mamas' to prepare bougna in an underground oven.
Tropical Forest & Secret Grotto: Discover Lifou's natural wonders and tribal culture on a thrilling two-hour adventure. Guided nature walks, hidden caverns, Melanesian hunting demos, and local refreshments await.
Known as the ‘Jewel of the Pacific’, the Isle of Pines is named after the tall trees that line the white-sand shores. The southernmost island in New Caledonia, it sits off the bottom of Grand Terre surrounded by the pristine turquoise seas of the Great Southern Lagoon, a World Heritage-listed site. Behind its beauty, the Isle of Pines hides some dark secrets. In the 19th century it was used as a French penal colony, where political prisoners from the Paris Commune and Kabylians from Algeria were deported.
Discovery: Explore the rich and colourful history of the island, be immersed in nature on forested nature hikes, or snorkel, kayak and stand-up paddleboard the natural aquarium of Oro Bay.
Freshly squeezed juice, steaming barista-made coffee or tea delivered to your door by the butler will help you start your day. Nestle into one of the cabanas on Deck 10 to welcome the dawn before visiting the gym or the studio for a Pilates class, some guided stretching or aerial yoga.
Enjoy an al fresco lunch today at the Yacht Club for delightfully curated courses and a chance to meet your fellow voyagers. Spend the afternoon at leisure in your luxurious suite or head for the state-of-the-art theatre to hear today’s fascinating lecture from the Discovery Team, which will focus on tomorrow’s port. Then choose from up to 10 world-class dining experiences for dinner.
Roughly halfway between New Zealand and Australia, this tiny island is an outlying self- governing Australian territory with a tumultuous past. Claimed by Captain James Cook for the British in 1774, it was settled as a convict colony in 1788 and became known as Hell in the Pacific. In 1855, Queen Victoria gave the island to the descendants of the Bounty mutineers, who had outgrown their home on Pitcairn Island.
Today, Norfolk remains a wild place, with dramatic landscapes, towering pines and pounding surf.
Freechoice:
Half-Day Extravaganza: Visit Norfolk Island's historic areas, such as Kingston, Cascade, and Longridge. Admire the spectacular scenery and learn about its unique history.
Historic Kingston Experience: Embark on a half-day tour of the island's history, including the World Heritage-listed Kingston settlement. Expert guides will uncover the diverse stories behind the sites.
Behind the Scenes: Experience Norfolk Island life by visiting local businesses. Meet owners, sample their products, and pick up some local goods to take home.
Bush Walk Adventure: Choose a gentle stroll through Palm Glen Reserve or a leisurely 3.5km walk up scenic Mt Bates, the island's highest point. Reach the Captain Cook Monument for panoramic coastal views.
Enjoy another luxurious day at sea as Scenic Eclipse II sails towards New Zealand. Today could be the perfect time for an indulgent treatment in the Senses Spa. Be pampered with a range of signature ESPA treatments#, experience our steam rooms, saunas, and plunge pool for ultimate relaxation and rejuvenation.
Then watch the world slip by as you relax in a cabana on Deck 10, before taking a dip in the Vitality Pool with a refreshing drink in hand. Alternatively, ask the butler to bring afternoon tea to your suite for you to enjoy on the private verandah while marvelling at the endless ocean.
The Bay of Islands is one of the world’s most spectacular sailing destinations, so make sure you’re on your verandah or the Observation Terrace as you arrive mid-morning. With its unique sub-tropical climate, around 150 islands and thousands of postcard-perfect coves, this is a little slice of paradise on the North Island.
Scenic Eclipse II will anchor off the coast of Paihia, famous for its watersports, offering kayaking, fishing, scuba diving, and more. Nearby is the Waitangi Treaty Grounds, where the foundation document of New Zealand was signed in 1840.
Freechoice:
Maori Waka Encounter: A thrilling Maori War Can tour. Explore historic sites, paddle over Waitangi River estuaries and visit Haruru Falls, while a guide shares legends and customs.
Glowworms and Kauri Forest: Immerse yourself in the tranquillity of the Puketi Kauri Forest and journey through the Kawiti Caves, illuminated by shimmering glowworms.
Bay Of Islands Lunch Cruise: Sail through the waterways of Opua and Okiato and learn about the colourful people and events that shaped this country before a delicious lunch.
Historic Waitangi Treaty Grounds: Join a local guide for an engaging tour of the Treaty Grounds, including a stirring Maori Cultural Performance and time to explore the museums.
Enrich
Maori Culture & Marae Experience: Discover the essence of New Zealand's heritage on a guided tour from Kerikeri Basin to a traditional Maori marae. Immerse yourself in captivating narratives, cultural insights, and unforgettable moments.
Gorgeous white sand beaches, award-winning vineyards, emerald seas and picture perfect landscapes – it’s easy to see why Waiheke is frequently rated one of the top island escapes in the world. Sitting just off Auckland in the Hauraki Gulf, its popular with day trippers travelling by ferry but only a handful of smaller cruise ships ever dock off its charming coastline.
Meander along a coastal trail before finding shade under a Pohutukawa tree, explore the different bays while gliding on the blissful water on a kayak, or learn why Waiheke is known as New Zealand’s ‘Island of Wine’.
Freechoice:
Waiheke Scenic Overview: Drive around the north of the island, admiring landscapes and learning its stories. Finish at Onetangi’s sandy beach lined with ancient Pohutukawa trees.
Waiheke EcoZip:A thrilling zipline journey and a guided nature walk through Waiheke
Island's spectacular native forest.
Waiheke Scenic & Wine Tasting: A curated tour featuring scenic highlights like Oneroa Village and Onetangi Beach, followed by a personalised wine tasting at a renowned vineyard.
Discovery: Admire the jewel-like island from above on an optional flightseeing excursion on one of the two on board helicoptersˆ.
You’ll finish your journey in New Zealand’s largest city, Auckland. Home to around a third of the entire Kiwi population, Auckland is a stylish, cosmopolitan city set around two grand harbours. It’s packed with fascinating museums, world-class art galleries and glamorous shops featuring local designers.
Disembark after breakfast as you say farewell to the crew and take away memories of a truly unforgettable cruise.
Please book your flight to depart out of Auckland after 12:00 PM.
#Spa treatments at additional cost.
^Flights on board our two helicopters and submersible tours are at additional cost, subject to regulatory approval, availability, weight restrictions, medical approval and weather conditions.
The itinerary is a guide only and may be amended for operational reasons. As such Scenic cannot guarantee the voyage will operate unaltered from the itinerary stated above. Please refer to our terms and conditions for further information.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.