Land Tour
16 days
$AUD 1,029 per day
Departure: Bulgaria
Arrival: Romania
Adventure
Private / Tailor made
Embark on an extraordinary journey through the captivating landscapes and rich heritage of Romania and Bulgaria, where ancient history, vibrant culture, and breathtaking natural beauty intertwine.
Our immersive tour takes you on a captivating odyssey through these diverse and vibrant countries, showcasing the best of their cultural, architectural, and natural treasures. From Romania's enchanting castles, picturesque villages, and the majestic Carpathian Mountains to Bulgaria's ancient Thracian civilisations, medieval splendours, and awe-inspiring landscapes. Walk in the footsteps of legends at Bran Castle in Romania and explore the charming villages of Transylvania, where time seems to stand still. Indulge your senses with a unique wine-tasting experience inside the walls of Dracula's Castle and immerse yourself in the warmth of Bulgarian hospitality as you discover picturesque villages like Melnik and explore the dynamic capital, Sofia.
Embrace life in the Rhodope Mountains, where folklore intertwines with stunning vistas, and uncover Bulgaria's rich heritage at Rila Monastery and the architectural wonders of Kovachevitsa. Be captivated by cultural immersion, mountain escapades and gastronomic delights.]]>
* Pricing is subject to change at anytime until full payment has been received.
* A minimum of 4 adults is required to guarantee this departure.
A non-refundable deposit of $1000 AUD per person is required to secure your place. Final payment is due no later than 60 days prior to departure. Travel insurance is mandatory for travelling with Crooked Compass. For full terms and conditions, please click here.]]>
Welcome to Romania! Upon arrival, you will be met and transferred to your hotel in Bucharest.
The rest of the day is yours at leisure to explore the city. Bucharest, Romania’s lively capital is known for its diverse histories and cultures. Enjoy the blend of old-world charm and modern vitality found in its grand architecture and bustling streets.
Meals
None
Accommodation
Epoque Hotel Relais Chateaux or similar
Services
Airport transfer
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Today, you will explore the captivating region of Transylvania, known for its rich history, stunning landscapes, and intriguing folklore.
Peleș Castle
Begin your day with a visit to Peleș Castle in Sinaia. Nestled in the scenic Carpathian Mountains of Sinaia, Peleș Castle is a masterpiece of Neo-Renaissance architecture. This former royal residence boasts ornate facades and lush gardens, serving as a testament to Romania’s rich heritage. Explore its lavishly decorated rooms and be transported to an era of opulence and romance, making it a highlight of the Romanian tour.
Cantacuzino Castle
Continue to Cantacuzino Castle in Bușteni, set against the backdrop of the Bucegi Mountains. Once the grand residence of the Cantacuzino family, this historic castle boasts intricate designs and lavish interiors that echo tales of aristocratic grandeur. Indulge in a sumptuous lunch featuring Transylvanian delicacies followed by a wine-tasting session, where you’ll sample and savour the region’s finest wines, offering a delightful fusion of local history and gastronomy.
Brașov
Explore Brașov, renowned for its medieval Saxon walls and the Gothic-style Black Church, is nestled at the foot of the Carpathian Mountains. As you stroll through its Old Town, you’ll be transported to a bygone era. Cobbled streets, lined with colourful baroque buildings and medieval Saxon architecture, lead to the bustling Council Square, the heart of the city. The towering Black Church stands as a testament to Brașov’s storied past, while the charmingly narrow Rope Street, one of Europe’s narrowest, adds to the town’s unique character. Experience a delightful blend of history, culture, and urban legends as you explore this captivating gem of Transylvania.
Magura village
In the evening, head to the serene Magura village, just 50 minutes from Brasov. Nestled amidst rolling hills and picturesque landscapes, Samedru offers an authentic Transylvanian experience, blending traditional design with modern comfort. Here, indulge in a traditional dinner, savouring authentic Romanian cuisine in a cosy, rustic ambience.
Meals
Breakfast, Lunch
Accommodation
Samedru Guesthouse or similar
Services
English speaking guide
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After breakfast, explore the rustic charm of Magura village and the captivating mystique of Bran Castle.
Local Sheepfold Experience
Visit a local sheepfold and delve into Romania’s timeless pastoral traditions. Discover the ancient practice of Transhumance as shepherds lead their flocks between highland and lowland pastures. Indulge in a cheese-tasting session, savouring the authentic flavours of the region.
Carpathian Mountains
Take a leisurely hike in the serene beauty of the Carpathian Mountains. Enjoy the tranquil surroundings as you connect with nature amidst the rolling hills and lush landscapes.
Bran Castle
In the evening, experience the legendary Bran Castle, famously known as Dracula’s Castle. As the sun sets and the castle is illuminated by enchanting lamplight, explore its dark and mysterious corners. Unveil the secrets hidden within as you venture through the Torture Room and take a mesmerizing journey through the Time Tunnel. Indulge in a wine-tasting session, perfectly complementing the haunting ambience of this legendary place. Let the eerie allure of this legendary place enhance your experience as you savour each sip, adding an extra layer of enchantment to your exploration.
Meals
Breakfast, Dinner
Accommodation
Samedru Guesthouse or similar
Services
English speaking guide
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Viscri Village
This morning, explore Viscri in a rustic horse-drawn cart, providing an authentic glimpse into rural Transylvanian life. Along the way, you’ll encounter skilled local craftsmen, masters of traditional arts, who will showcase their talents and introduce you to their time-honoured crafts.
Traditional Lunch Experience
Indulge in a traditional lunch that will transport your taste buds to another era. Savour local delicacies and enjoy the warm hospitality of the villagers as you dine. Afterwards, get ready for an extraordinary wildlife encounter at a hidden wild observatory. Keep your eyes peeled and your senses alert, as you might spot bears and other fascinating creatures native to the region.
Crit Village
Finally, retreat to the welcoming embrace of Crit. Indulge in a dining experience fit for royalty in one of King Charles’ preferred areas. Relish a delicious dinner, enveloped by the charm and history of this extraordinary destination. It’s the perfect end to a day that combines Transylvania’s culture, nature, and culinary delights into one unforgettable experience.
Meals
Breakfast, Lunch, Dinner
Accommodation
Casa Schmidt or similar
Services
English speaking guide
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Sighișoara
After breakfast, explore Sighișoara, a UNESCO World Heritage Site, where every cobblestone and tower echs tales of medieval times. Wander its narrow streets and marvel at the city’s citadel, a testament to its rich history. Climb the Clock Tower for breathtaking views of the surrounding landscapes.
Biking Tour
Next, embark on an eco-friendly adventure through the picturesque Transylvanian hills surrounding Sighisoara and the charming Apold village. Explore this enchanting region with ease by hopping on an electric bike. As you cycle along, soak in the stunning landscapes and tranquil countryside, experiencing a perfect blend of nature and culture.
Cooking Class at Apold village
Indulge in a delightful cooking class, delving into the heart of Romanian cuisine. Craft traditional dishes using fresh, local ingredients, and as the aromas waft through the air, feel a palpable connection to the land, the ingredients, and the centuries-old culinary traditions.
Meals
Breakfast, Dinner
Accommodation
Casa Schmidt or similar
Services
English speaking guide
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Biertan Fortified Church
After breakfast, head to the imposing walls of Biertan Fortified Church. As one of Transylvania’s largest and most well-preserved, its robust fortifications and Gothic detailing echo stories of communities that sought refuge within its embrace.
Brateiu village
Next, explore Brateiu village, where you’ll discover a realm of dazzling metals and artistic excellence. Welcomed by a family of Gypsy metal craftsmen, their workshops buzz with narratives of skilful artistry. Witness the melding and shaping of metal, each piece reflects stories of heritage, dedication, and an art form passed down through generations.
Sibiu
Afterwards, head to Sibiu, a city nestled in the heart of Transylvania. Here, you’ll encounter grand squares, bridged alleys, and baroque buildings seamlessly intertwining to create a vibrant tapestry of Romanian heritage. As the sun sets over Sibiu, every corner embodies the essence of bygone eras.
Meals
Breakfast
Accommodation
Hilton Hotel or similar
Services
Private vehicle with English-speaking guide
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After breakfast, you’ll be transferred to the Bulgarian border. Meet your Bulgarian crew and transfer to Sofia.
Nestled at the foothills of Vitosha Mountain, Sofia exudes an alluring charm with its diverse architectural landmarks, from the iconic Alexander Nevsky Cathedral to the ancient Roman ruins scattered throughout the city. As a dynamic European hub, Sofia captivates visitors with its lively atmosphere, bustling markets, and a burgeoning culinary scene, making it a captivating destination that harmoniously embraces its past while embracing the promise of the future.
Accommodation
Hotel Sense or similar
Meals
Breakfast
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Morning Walking Tour of Sofia
Embark on an immersive walking tour through Sofia, a city that effortlessly intertwines its historical significance with modern vibrancy. Starting near the iconic St. Alexander Nevsky Cathedral, the largest church in Bulgaria, your journey navigates through the renowned Yellow Pavements, a symbol of Sofia’s core and a pathway to key landmarks like the National Assembly, Council of Ministers, and the National Theatre. Strolling along these cobblestones, you’ll encounter architectural gems such as the Sofia city bath, Banya Bashi Mosque, Central Sofia halls, the synagogue, and the National Palace of Culture, each revealing a unique facet of the city’s heritage. To truly absorb the contemporary spirit of Sofia, your exploration concludes with a delightful break at Vitoshka for a coffee.
Lunch Experience
Lunch today is all about Soviet nostalgia in a retro communist-themed restaurant. Dine amongst the communist memorabilia and bask in the mid-century minimalism of bare bulbs and blocky, modernist propaganda posters. Indulge in the rich flavours of Bulgarian cuisine while basking in the eclectic soviet atmosphere. The menu, thoughtfully curated, showcases an array of dishes, from hearty mezes to expertly crafted mains, all complemented by an extensive selection of rakia, the iconic Bulgarian fruit brandy, making every bite a delightful celebration of local culinary artistry.
Afternoon Meeting with Traditional Jeweller
This afternoon, you will meet with an upcoming local entrepreneur who has brought traditional Bulgarian patterns and emblems back to life in new modern designs.
Transfer
Transfer to Plovdiv. Approx 2hr (150km)
Steeped in over 6,000 years of continuous habitation, Plovdiv proudly boasts the title of Europe’s oldest continuously inhabited city. Stroll through its enchanting cobbled streets, where well-preserved Roman ruins harmonize with vibrant art scenes and lively cafes, creating an ambience that seamlessly bridges the gap between the past and the present.
Welcome Dinner Experience
Dinner this evening is a short stroll from your hotel in an exclusive and private venue. Perched on top of an ancient Roman defence wall from around the 2nd century, the house of Hajji Aleko Tzetkov is a gem of beauty and elegance. This mansion is declared a national monument of culture. Dine in this restored historic residence amongst a collection of art from the 19th century to the present day. Sit amongst the history of the Bulgarian people after the Liberation from Ottoman dominance to modern times, embodying legends, stories, artists fortunes and events. A truly enchanting experience and a venue exclusive to Crooked Compass.
Accommodation
Hotel Vizualiza Residence or similar
Meals
Breakfast, Lunch and Dinner
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Morning Food Tour
Begin your journey through the charming cobbled streets, where the enticing aroma of traditional Bulgarian delicacies fills the air. Our expert local guide will lead you to hidden gems, from bustling markets to tucked-away eateries, unveiling the diverse flavours that define Plovdiv’s culinary identity.
Savour mouthwatering banitsa pastries, aromatic kufte kebabs, and the famed Plovdivian speciality, Kapama, a rich and savoury slow-cooked meat stew. Immerse yourself in the vibrant atmosphere of the Kapana district, where modern cafes and traditional taverns cxist, offering a delightful blend of contemporary and timeless Bulgarian flavours. Along the way, discover the city’s passion for wine as you sample local varieties and learn about the rich winemaking heritage of the region.
Roman Ruins
As part of your walking tour, you will also be introduced to Roman ruins in Plovdiv. The entire city is constructed on top of ruins dating back to Roman Empire which are still being excavated today! The Ancient Theatre of Philippopolis, a marvel of Roman engineering, stands as a testament to the city’s rich past. Built in the 2nd century AD, this amphitheatre once hosted grand performances and gatherings, and today, its well-preserved seats offer panoramic views of Plovdiv.
The Roman Stadium, another striking relic, unveils itself beneath the city’s bustling streets. Originally accommodating athletic contests and competitions, this well-preserved structure showcases the grandeur of Roman architecture. As you traverse the cobblestone streets of the Old Town, they encounter remnants of Roman walls, gates, and buildings, revealing the lasting impact of Roman civilization on Plovdiv’s urban landscape.
Iconographer
We have co-ordinated an exclusive meeting with a fascinating Iconographer. An iconographer is an artist specialising in the creation of icons, which are religious images typically used in Eastern Orthodox Christian worship. The role of an iconographer gs beyond mere artistic expression; it is a deeply spiritual and sacred vocation. Iconographers follow a tradition rooted in symbolism, theology, and specific techniques that have been passed down through generations.
An iconographer is such a rare trade connecting the earthly and the divine. Our delightful host is one of few in the world today. With such a steady hand, the skill of an iconographer is incredible. Witness works she is restoring dating back to 800 years old from various churches around Bulgaria.
Transfer
Transfer to Dragomir Winery on the outskirts of Plovdiv.
Dragomir Winery
Dragomir Winery Estate is situated in the heart of the Thracian Valley, which is famous for its traditions in winemaking dating back to ancient times. The Thracians are known to be among the best winemakers in the Antiquity. The aromatic, strong wine, they were making, is famous around the world, and even Homer writes about its qualities. We transfer history in the present days with the name of our emblematic wine PITOS – an ancient Thracian vessel, used for wine production and storage.
Embark on a sensory journey at Dragomir Winery, where the essence of Bulgarian winemaking comes to life in a private tour and exclusive tasting experience. Nestled amidst picturesque vineyards, this boutique winery in Bulgaria invites guests to explore the intricate process of wine production, from grape to bottle. Led by our knowledgeable nologist, delve into the vineyard’s terroir, witness the meticulous winemaking techniques, and conclude the tour with an exclusive private tasting of Dragomir’s exquisite wines, each sip revealing the nuanced flavours that define the region’s viticultural excellence.
Meals
Breakfast
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Transfer
This morning, you will transfer to Gela. Approx 2.5hrs (100km).
Bachkovo Monastery
Regarded as the second largest and most profoundly significant Bulgarian monastery, this sacred site stands as a cultural crossroads, blending influences from Byzantine, Old Georgian, and Bulgarian traditions. Established in 1083 by Georgian brothers, the monastery houses the oldest carved wooden iconostases in the region, alongside a treasure trove of original icons, frescs, church artefacts, and manuscript book covers. A jewel within its walls is the revered icon of Our Lady of Vlaherna, shrouded in silver and revered for its miraculous aura, although its origin remains shrouded in mystery since its appearance in the early 19th century. The monastery’s extensive library, with its wealth of books and manuscripts dating back to the 1930s, adds another layer to its cultural and historical richness.
Gela
Legend has it that Gela, nestled in the enchanting Rhodope Mountains, is the mythical birthplace of Orpheus, who ventured into the nearby Devil’s Throat Cave in search of Eurydice. Steeped in ancient history, the village’s name derives from the Thracian Bes tribe, revered as the Priests. Founded by the Thracians, Gela boasts remnants of a Thracian fortress near its borders, echoing tales of times long past.
Perched high in the mountains, Gela feels like a secluded haven, inviting you to embrace its timeless charm. Renowned as one of Bulgaria’s three major energy centres, Gela is blessed with crisp mountain air and the rejuvenating Fion wind from the Aegean Sea, offering a haven for respiratory health. The village exudes a serene ambience, fostering a profound connection with nature and a sense of tranquil solitude.
Gela’s allure extends beyond its natural beauty, drawing music enthusiasts to the annual National Bagpipe Festival held in the heart of summer. Nestled in the Rhodope Mountains, a global hub for bagpipers, Gela becomes a stage for over 10,000 attendees to revel in the magical symphony of this iconic instrument, adding another layer to the village’s cultural significance.
Afternoon Village Walk
Embark on a captivating walking tour through the picturesque village of Gela in the heart of the Rhodope Mountains, where ancient history and natural beauty converge. As you traverse the charming cobbled streets, your knowledgeable guide will unveil the village’s Thracian origins, showcasing remnants of a bygone era, including the legendary Thracian fortress. Gela’s serene atmosphere, enveloped by mountain peaks, creates a perfect backdrop for an immersive exploration.
Delve into the rich flora of the Rhodope Mountains as part of a unique foraging experience for wild mushrooms. Led by a local expert, you’ll meander through lush landscapes, learning to identify an array of edible fungi hidden beneath the forest canopy. Your foraging adventure will be infused with insights into traditional mushroom-picking practices passed down through generations.
Accommodation
Hotel Gela and Spa or similar
Meals
Breakfast and Dinner
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Transfer
Drive towards Kovachevitsa.
Masterchef Bulgaria Experience
Meet Maria Jekova, the winner of Bulgarian Masterchef. Now with her own TV show, The Taste of Bulgaria, Maria’s culinary journey extends beyond the screen – she has transformed an abandoned hamlet into a charming guesthouse and kitchen, using her Masterchef winnings. Witness the revival of this once-forgotten mountain village as Maria gradually lures locals back by providing employment in this remote and rejuvenated location.
Immerse yourself in a hands-on cooking adventure with Maria, utilizing ingredients sourced from the surrounding forests and mountains. This is more than a cooking class; it’s a mountain-to-plate odyssey, where you’ll not only learn the art of crafting authentic Bulgarian dishes but also partake in a culinary narrative that breathes life back into an abandoned village.
Transfer
Continue to Kovachevitsa.
Kovachevitsa, a charming village nestled in Bulgaria’s Rhodope Mountains, captivates visitors with its timeless allure and rich cultural heritage. Its well-preserved 18th and 19th-century architecture, featuring traditional stone houses adorned with wooden details, transports visitors to a bygone era.
Accommodation
Lavanda Bed & Breakfast or similar
Meals
Breakfast, Lunch and Dinner
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Transfer
Transfer to the captivating villages of Leshten and Delchevo.
Leshten
Leshten welcomes you with the timeless beauty of Kovachev architectural style, where houses perch gracefully on the mountain’s steep slopes, preserving the authentic spirit of Bulgarian village life.
Delchevo
In contrast, the village of Delchevo, founded during the era of Turkish slavery, boasts houses that reflect the architecture of that time – characterized by stone foundations, charming facades, and numerous windows. These houses appear nestled into the rocks, utilizing natural formations as walls. Positioned high in the mountains, Delchevo provides breathtaking panoramic views of the Mesta valley and the Rhodope Mountains from nearly every vantage point.
Zornitza Estate Tour
Begin your exploration with a stroll through the lush vineyards, where the estate’s exquisite wines take root. Learn about the winemaking process, from the meticulous cultivation of vines to the artistry of crafting fine wines, as you visit the state-of-the-art winery.
Continue your journey through the olive groves, where the estate produces its exceptional olive oil. Delight in the sensory experience as you witness the harvest and pressing of olives, gaining insights into the estate’s dedication to quality and sustainability.
The tour extends to the exquisite culinary realm with a visit to the estate’s kitchens. Here, indulge your senses as talented chefs transform locally sourced, seasonal ingredients into culinary masterpieces. Discover the secrets behind the estate’s farm-to-table philosophy, celebrating the richness of the region’s flavours.
As the tour unfolds, immerse yourself in the luxurious ambience of the estate’s boutique hotel and spa. Marvel at the seamless integration of modern elegance with the natural surroundings, offering a retreat where relaxation and sophistication harmonise.
Dinner Experience
Experience a culinary delight at Zornitza Family Estate with our exclusive BBQ Dinner in a secret location. An enchanting evening that combines the rustic charm of a barbecue with the sophistication of the estate’s luxurious surroundings. As the sun sets, guests are invited to a specially curated outdoor setting, where the enticing aroma of grilled delicacies fills the air. BBQ Dinner unfolds with a selection of premium meats and fresh, locally sourced ingredients expertly prepared by skilled chefs. Indulge in a feast that showcases the rich flavours of the region, with succulent meats grilled to perfection and accompanied by an array of delectable side dishes.
Accommodation
Zornitza Family Estate or similar
Meals
Breakfast and Dinner
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Village of Melnik
Start your day with a scenic drive to Melnik, the smallest town in Bulgaria but abundant in cultural and historical charm. Wander through the cobbled streets lined with traditional Bulgarian houses, many of which are national monuments. You may wish to visit the Kordopulov House (not included), a well-preserved 18th-century mansion showcasing the region’s architectural heritage.
Sand Pyramids Exploration
Depart for the Sand Pyramids, a natural wonder formed by erosion, creating whimsical sand formations. Take a leisurely walk around the pyramids, marvelling at the unique shapes sculpted by wind and water over time. Capture stunning panoramic views of the surrounding landscapes from the elevated viewpoints.
Rozhen Monastery
Continue your journey to the Rozhen Monastery, a significant cultural and religious site. Explore the monastery complex, featuring the Nativity of the Mother of God Church, adorned with remarkable frescs and icons. Take in the serene atmosphere of the monastery’s surroundings and enjoy panoramic views of the Pirin Mountains.
Lunch Experience
Relish a delightful lunch at a local restaurant in Rozhen Village, offering traditional Bulgarian cuisine with a modern twist. Savour regional specialties, including local cheeses, grilled meats, and fresh salads, paired with renowned Melnik wine.
Leisure Time
The afternoon is yours at leisure to relax and enjoy some of Zonrnitza’s spa treatments and facilities.
Dinner Experience
As the sun sets over the picturesque Melnik region, you are welcomed to a charming pre-dinner reception. Sip on a glass of Zornitza’s finest wine or enjoy a refreshing cocktail amidst the lush vineyards and scenic beauty that surrounds the estate.
Chef’s Tasting Menu
The Chef’s Tasting Menu, curated by the estate’s talented chefs, showcases a symphony of flavours, artfully presented in a sequence of courses. Each dish is a masterpiece, highlighting the freshness of locally sourced ingredients and the creativity of the culinary team.
Wine Pairing
Complementing the gastronomic delights, Zornitza’s knowledgeable sommeliers guide guests through a thoughtfully curated wine-pairing experience.
Accommodation
Zornitza Family Estate or similar
Meals
Breakfast, Lunch and Dinner
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Today is yours at leisure to relax and enjoy some of Zornitza’s spa treatments and facilities.
Accommodation
Zornitza Family Estate or similar
Meals
Breakfast
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Morning at leisure.
Rila Monastery
Founded in the 10th century by the revered hermit St. Ivan of Rila, the UNESCO-listed monastery has undergone expansions and renovations over the years, now revealing a harmonious blend of architectural styles that include elements of the Bulgarian Renaissance. The main church, adorned with vibrant frescs depicting biblical scenes, captures the attention of visitors with its stunning iconostasis and gilded altar.
Transfer
Transfer to Sofia. Approx 2.5hrs (175km)
Accommodation
Juno Hotel or similar
Meals
Breakfast and Lunch
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Transfer
Transfer to the airport for your onward departure.
Accommodation
N/A
Meals
Breakfast
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39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.