Tour/Cruise
12 days
$AUD 894 per day
Departure: Rio de Janeiro, Brazil
Arrival: Buenos Aires, Argentina
River/Small ship/Barge
Southern Secrets: A Culinary Expedition
Your journey begins the moment you arrive in vibrant Rio de Janeiro. This sprawling city is famous for its golden beaches, lush jungle and colourful favelas, all under the watchful eye of Christ the Redeemer.
This afternoon, you’ll board Scenic Eclipse, where the Captain and crew will greet you with a warm welcome and a glass of Champagne. Settle in your spacious suite, your luxurious home for the next 11 nights. Toast the beginning of this adventure from the Sky Bar on the top deck, as you wave farewell to the coast and tap crystal glasses with a hearty “saúde”.
Please book your flight to arrive into Rio de Janeiro prior to 02:00 PM.
Brigitte Bardot was one of the first to discover the charms of Búzios. The iconic French actor visited this small fishing village in the 1960s, catapulting it onto the global stage where it would eventually become known as the St Tropez of Brazil. Glorious beaches and waving palm trees sit alongside luxury hotels, ritzy boutiques, fine restaurants and chic bars.
Búzios is a charming grouping of three settlements on a small peninsula, each with its own unique allure. A late departure tonight means you soak up the live music and party atmosphere along Rua das Pedras after the sun gs down.
Freechoice:
Búzios City tour in Trolleys: Tour the beautiful beaches and charming downtown area of Búzios aboard an open-air wheeled trolley, capturing the essence of this resort town.
Buzios Beach Break: Enjoy a relaxing experience at Búzios' best beach. Relax on a sun lounger at a stylish Beach Club, sipping cocktails and swimming in crystal clear water.
Schooner Cruise: Embark on a gorgeous tour of the beautiful beaches of Búzios by schooner. Stop at Ilha Feia Beach and Tartaruga Beach for swimming and snorkelling and enjoy a caipirinha cocktail. Then tour downtown’s shops and restaurants before returning to the ship.
Enjoy a slow start this morning – perhaps ask the butler to bring breakfast to your suite to be enjoyed on your private verandah. Scenic Eclipse arrives in Ilha Grande at lunchtime.
This island is a natural paradise and 99 per cent is cloaked in lush greenery. Wander under magical canopies with the sounds of birdcall as your soundtrack as you look for wildlife peeking from the forest. With no cars on the island, it remains pedestrian-friendly. Swimming and snorkelling are a must if you can stand to leave the dreamy comfort of your beach towel. With our late-night departure, a sandy sunset will have you sleeping sweet dreams.
Freechoice:
Green Lake snorkel Local Marine Farm: Experience an underwater excursion on Ilha Grande. Snorkel the serene, green Lagoa Verde, visit a Marine Farm at Sitio Forte, savor fresh seafood at a floating restaurant, and relax at a pristine native beach.
Historical Cultural walking tour on Ilha Grande State Park tour: Take a half-day guided walking tour of Ilha Grande to explore its natural wonders and colourful history, from San Sebastian Church to the Atlantic Forest. At the tour’s conclusion, stop at Black Beach for a refreshing dip in the sea or nearby natural pools.
Saco do Céu nature sanctuary: Sail to the Cove of the Stars, named for its abundance of sea stars. Enjoy the beach at Praia de For a and stop at Saco do Céu (“Bag of the Sky”), a natural sanctuary rich in biodiversity. The tour concludes with a visit to a picturesque fishing village.
Like something from a picture book, Paraty’s cobbled streets and chalk-white buildings will have you grabbing your camera. After breakfast on board, venture into the town's friendly streets to begin your day.
Buildings accented with bright swathes of primary colours, setting off the steeply rising mountains, veiled in emerald leaf cover. There are no cars in the historic town centre, though you may hear the clip-clopping of a horse drawn carriage as you wander the colonial streets. Keep your eyes open for the iconic birds that make this area their home, including jocular toucans, kaleidoscopic parrots and flitting hummingbirds.
Freechoice:
Jeep Tour along the Gold Trail: Drive the historic Gold Trail in Serra da Bocaina National Park. Learn its history, admire waterfalls and sample cachaça at the Engenho D’Ouro Distillery.
Historic Paraty on Foot: Join a guided tour to explore the cobblestone streets of historic Paraty, admiring ornate churches and grand homes built in the days of gold mining prosperity.
Enrich
Enjoy a mesmerising performance of Capira, the graceful fusion of martial arts, acrobatics and dance and a quintessential symbol of Brazilian culture. Watch as the capiristas blend kicks, spins, cartwheels and handstands to create a rhythmic spectacle.
The name of this archipelago is Portuguese for ‘Beautiful Island’ and today you'll quickly understand why. After getting photos from your favourite spot on the yacht, disembark for the wonder of this magical destination where craggy volcanic peaks emerge from heavily forested equatorial jungles. It’s home to a multitude of waterfalls, flourishing plant species and breathtaking beaches. Watch for wildlife sheltered in this World Heritage-listed biosphere reserve, including capuchin monkeys as they perform their gymnastics in the verdant canopy.
You’ll be back on board Scenic Eclipse by mid-afternoon, so you may like to book in for an indulgent treatment# in the Senses Spa.
Freechoice:
Jeep Tour Curral Beach & Agua Branca Natural Pools: A complete tour of the island in an open-top 4x4 Jeep. Relax on beautiful Curral Beach and swim in Agua Branca natural pool.
Cabras Island Snorkel: Take a short cruise to Pedras Miúdas beach for spectacular snorkelling in the Marine Refuge. Spot colourful coral, tropical fish, anemones and starfish.
Ilhabela Walking Tour: Join a local guide for a walking tour of Ilhabela's historic centre, admiring landmarks and statues by Gilmar Pinna. You’ll also visit Engenho D'água farm.
Remote, discrete and the perfect place for Discovery excursions, Ponta do Sul is a 35-kilometre nature preserve that’s famous for having the best beaches in the Brazilian state of Paraná. There are no streets and cars, only pristine forest, the softest sand and narrow trails for discovery. This part of the world has been seen by very few tourists, making it a unique and remote location offering unrivalled exploration just for you.
Spend the day exploring the shores, soaking up the sun, taking advantage of the water sports equipment available.
Freechoice:
Honey Island: Enjoy a leisurely ride on a private boat across Paranagua Bay. Stop at Encantadas (“Enchanted”) pier for a guided walking tour of the village and its inns, restaurants and shops, visit the Enchanted Mermaids Cave and access trails leading to paradisiacal beaches at Farol das Conchas.
Honey Island and Dolphin Bay speedboat tour: Jump in a speedboat and explore Dolphin Bay. Watch for the resident dolphins, who love to greet visitors by swimming alongside them. Visit the historic fortress of Ilha do Mel (Honey Island) and explore the Enchanted Mermaids Cave.
Founded in 1658, São Francisco do Sul is Brazil’s third oldest settlement. History lives on in charming cobblestone streets and colonial buildings, many of which are listed on the National Historic Registry. As you sail toward the island, enjoy some of the best views of the town, perhaps from the cosy cocoon of your private cabana, overlooking pastel homes with arched windows and elegant balconies.
Discover seafaring history at the only museum of boats in Brazil, relax on the endless golden sand beaches and swim in pristine coves teeming with aquatic life.
Freechoice:
Highlights of Joinville and Hemerocallis Park tour: A charming city in southern Brazil, Joinville is home to Hemerocallis Park, a must-see for green thumbs. On a guided tour, you’ll witness the breathtaking colours and fragrant air of the park’s blooming flower beds and stunning mandala garden.
Sao Francisco walking tour: Take a guided tour of Sao Francisco, the third oldest Brazilian city. You’ll explore the historic downtown discovered by a French expedition in 1504, visit the Public Market and the Ecological Park, and learn all about Brazil’s nautical history at the National Museum of the Sea, which has an impressive collection of traditional boats from all over the country.
After a languid sleep-in and a luxurious in-suite breakfast, start the day with a yoga or Pilates class. Afterwards, relax in the sauna or jump into the temperature-controlled plunge pool.
The Azure Bar and Café is ideal for casual but upscale dining and affords you a sea view unlike any other. Sip a custom cocktail in one of the eight all-inclusive bars, including the Scenic Bar, where more than 130 whiskey varieties are available.
A day at sea is always a treat when all-inclusive activities abound. Enhance your culinary skills at Scenic Épicure under the expert tutelage of Scenic’s masterclass instructors.
If you’re looking for some quiet reflection or a bit of respite, nestle into one of the cabanas on Deck 10. With a freshly squeezed juice or a refreshing spritz depending on your mood, enjoy the expansive sea views with your complimentary binoculars found in your suite.
Since the early 20th century, this sun-drenched peninsula has enjoyed a reputation as a favourite holiday destination for the global elite. Referred to as the ‘Monaco of the South’, Punta del Este’s iconic cityscape and incredible beaches attract visitors from all over the world.
Playa Brava, one of Punta’s main beaches, is home to the renowned sculpture of fingertips that emerge from the soft golden sand, called ‘La Mano’. Among other sculptures around the city, the art galleries and museums give Punta del Este an artsy, eclectic atmosphere that makes it a stand-out destination.
Freechoice:
Punta del Este & Casa Pueblo: Tour Punta del Este, known as the Saint Tropez of Latin America. Admire the views from Punta Ballena then visit Museo Casapueblo.
Punta del Este Bike Tour: An enjoyable, low-strength bike ride through flat areas. Spot sea lions at Mansa Beach, pass local landmarks and soak up the town’s natural charm.
Punta del Este Hiking Experience: A guided hike up a 170m hill while learning about local history, Uruguayan native flora and medicinal uses. Finish with drinks at a traditional house.
The capital of Uruguay, Montevideo’s streets are lined with public buildings and homes that reveal the nation’s architectural history. The Plaza de la Independencia, once home to a Spanish fortress, is the centre of the city, leading to gorgeous Art Deco structures and landmarks including the neoclassical Solís Theatre which opened in 1856.
Visitors will find themselves amongst a vibrant town full of vim and vigour with musical theatre and cosy tango bars right next door to one another. It’s also surrounded by an emerging wine region, so delicious drops are always on hand.
Freechoice:
Montevideo Highlights: A panoramic tour through the highlights of Uruguay’s cosmopolitan capital, including Independence Square, Solis Theatre and Government House Museum.
Ranch Visit: Get a glimpse of authentic farm life at Estancia La Rábida. Meet the owners, enjoy traditional asado (barbecued meat) and sample regional wines.
Latin passion and European romance spark a dynamic combination that makes Buenos Aires a dynamic, enticing city. Today we end our journey here, in one of the liveliest and most cosmopolitan cities in the world. There’s much to discover, so after bidding your new friends and the friendly Scenic Eclipse crew farewell, take some time to explore the great Argentinian culture and cuisine.
Please book your flight to depart out of Buenos Aires after 12:00 PM.
#Spa treatments at additional cost. +All drinks on board, including those stocked in your mini bar, are included, except for a very small number of rare, fine and vintage wines, Champagnes and spirits.
The itinerary is a guide only and may be amended for operational reasons. As such Scenic cannot guarantee the cruise will operate unaltered from the itinerary stated above. Please refer to our terms and conditions for further information.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.