Tour/Cruise
15 days
$AUD 1,152 per day
Departure: Darwin, Australia
Arrival: Darwin, Australia
River/Small ship/Barge
In the footsteps of Wallace
Your voyage begins in Darwin. Sitting at the crossroads of Australia, Asia and the Pacific Islands, this tropical capital is closer to Bali than Bondi. It’s rich in history, culture and natural wonders, perched on the edge of the continent looking out over the Timor Sea. Darwin is packed with galleries and museums that celebrate its unique cultural blend, plus delicious restaurants that draw from nearby Asian nations.
Board your 6-star Discovery Yacht this afternoon. Be warmly greeted by the Scenic Eclipse II crew and familiarise yourself with your spacious suite. With just up to 228 passengers on board, you’ll experience an immersive, engaging voyage through this fascinating part of the world. Ask your butler to bring a glass of Champagne to your suite and toast the start of an unforgettable voyage from your private verandah.
Please book your flight to arrive into Darwin prior to 02:00 PM.
Today is yours to do as much or as little as you want. Unwind slowly, starting your first day off with breakfast brought to your suite by your butler, enjoyed on the verandah as the turquoise waters of the Timor Sea slip by outside. Or perhaps start the day with an invigorating work out in the gym or a class in the Yoga & Pilates studio.
Take some time to explore your ultra-luxury Discovery Yacht, from the Sky Bar and outdoor Vitality Pool on Deck 10 to the tranquil Senses Spa on Deck 6 with its steam rooms, saunas, plunge pool and KLAFS Salt Therapy Lounge. Stop for a coffee or a cocktail at one of the nine bars and lounges on board, or curl up with a good book in the library of the Observation Lounge. Be sure to check the daily program to see what lectures or discussions the Discovery Team are running and learn more about upcoming ports, wildlife and activities on offer.
The Banda Islands have long fascinated travellers for more than 700 years. Once known as the Spice Islands, this legendary cluster of exotic ports was a thriving trading hub for rare spices like nutmeg and mace. In 1512, Portuguese explorer Francisco Serrao completed an arduous round the world journey and became the first European to ever set foot on Banda Neira. For the next three centuries, these tiny volcanic outcrops were highly prized and fiercely fought over by every great colonial power. This intriguing history is woven into the fabric of the island, with grand Portuguese, Dutch and British architecture lining the streets and imposing forts looking over the harbour. Explore the town, hear its colourful stories, and get an insight into its tumultuous past.
Offshore, the snorkelling around Banda Neira is some of the best in Indonesia and can be enjoyed by Scenic’s selection of water toys, like stand-up paddle boards and kayaks.
Arrive this morning in the capital of the Maluku Islands, Ambon. The most populous island of the group, Ambon is lush and mountainous, surrounded by sparkling turquoise seas. Come ashore at the busy town of Kota Ambon, also known as ‘Ambon Manise’, meaning beautiful Ambon.
This island has drawn seafaring merchants and traders since the 14th century, eager to purchase the exotic spices that grow here. Ambon was one of the first places in Indonesia to be occupied by colonial powers, with both the Portuguese and Dutch establishing trading companies. This legacy persists today, and the Ambonese people have a rich cultural heritage that mixes Islamic and Christian traditions. Kota Ambon is a sophisticated and stylish city overlooking the bay, its leafy streets lined with interesting shops and trendy coffee houses.
Away from the city, the beaches of Ambon are some of the best in Indonesia. Powdery white sand that feels like flour is flanked by crystal clear water and vivid green jungle.
You can spend a lazy morning on board today as Scenic Eclipse II won’t arrive in port until after lunch. Enjoy breakfast in the sun on the Yacht Club Terrace, take a dip in the Vitality Pool on the Sky Deck or book in for a treatment at the indulgent Senses Spa.
Then it’s time to go ashore on the island of Ternate, a bustling city perched on the side of an active volcano in the North Maluku Islands. These islands were once the world’s only source of cloves and the spice trade helped found powerful Islamic sultanates and wealthy trading ports in the Middle Ages. Away from the city, you can swim at beaches lined with glittering black volcanic sand where colourful fishing boats bob gently off shore.
Scenic Eclipse II will be sailing back south through the Maluku Islands this morning. You may like to ask your butler to bring coffee to your suite so you can admire the view from your private verandah or take a closer look at the passing islands through the Swarovski telescopes on the Observation Terrace. You’ll arrive in another remote outpost at midday, the small Pulau Joronga, which hangs off the southern edge of the large Halmahera Island.
Fishing was central to the local culture and you can still see their traditional stilt houses lining the shoreline. This little island is home to yet more picture-perfect white sand beaches, making for exceptional snorkelling, diving and swimming. The beautiful reefs are made up of huge hard corals and home to a dazzling array of reef fish. You can spend this afternoon soaking up the serenity of an undiscovered paradise.
Today sail into the otherworldly splendour of the Raja Ampat Islands. With more than 1,500 sparsely populated islands peppered across the ocean north of West Papua, this isolated archipelago is often called ‘the last paradise on earth’. Also known as the world’s most biodiverse marine region; 75% of the world’s known coral species can be found here and the waters are home to more than 1,600 species of fish. Yet because of its remote location, Raja Ampat is largely untouched by mass tourism. During your four days cruising here, you may not see another cruise ship and only occasionally spot small villages or barefoot beach resorts tucked into quiet coves.
Today, you can explore Gam Island. With its hilly interior, sharp limestone cliffs and thick jungle, the interior of Gam is all but impassable. Just a few villages sit on the coast and there are no roads or paths across the island. It’s known for its incredible bird life, including the red birds of paradise, western crowned pigeons, palm cockatoos and the ground-dwelling maleo.
Waigeo Island sits just north of Gam Island and Aljui Bay is on its remote west coast. As Scenic Eclipse II sails into the bay, you will be awed by the dramatic sea cliffs clustered around the entrance. The long bay has a distinctly fjord-like feel, unique from any other port in these islands.
There’s another unique feature to be found here in Aljui Bay. The pristine water and tidal flows make it the ideal location for a pearl farm. Atlas Pearls has been farming here for more than 25 years, using an environmentally-friendly and sustainable model to cultivate some of the world’s finest South Sea pearls. You can visit the farm to see the process in action and even pick up a shimmering souvenir to take home with you.
The bay’s many coves and inlets make for good snorkelling or scenic cruising by Zodiac. The calm waters are also ideal for exploring under your own steam, so set out for the day in one of Scenic Eclipse II’s kayaks or stand-up paddleboards.
Scenic Eclipse II will sail north overnight, bound for one of the northernmost islands in Raja Ampat. Uninhabited and breathtakingly beautiful, Wayag is one of Indonesia’s most recognisable sights, the star of many television commercials and billboards. Crystal clear waters are fringed by white sand beaches and dramatic karst islands sprout straight up from the sea. Even seasoned travellers will be dazzled by its natural beauty.
There are no landings on the island, but you'll enjoy a picturesque site seeing spot offshore on board your luxuriously appointed Discovery Yacht. Fitted with state-of-the-art GPS Dynamic Positioning system, Scenic Eclipse II is able to hold her position without dropping anchor on ecologically sensitive seabeds.
Take this idyllic time to explore on excursions for swimming, snorkelling and wildlife spotting, cruising through the sapphire seas on a Zodiac. You’ll spend a full day here, giving you time to explore everything Wayag has to offer and soak in the splendour of this pristine paradise.
Cruising back south, straight through the centre of Raja Ampat, you’ll arrive at Misool Island this morning. One of the four largest islands of the group, known collectively as the Four Kings, it has a permanent population of around 5,000 scattered around a few villages. It’s also home to a handful of resorts – look out for the overwater bungalows clinging to the coast as you pull in.
In a region of spectacular biodiversity, Misool manages to stand above the rest of Raja Ampat. It is surrounded by one of the most pristine reef systems left on earth and is one of the few places where biodiversity is improving, rather than declining. The gin-clear waters are home to a dazzling array of corals and fish, and you can spot whales, sharks and dolphins frolicking in the open ocean. Today, enjoy more swimming, snorkelling and watersports in an unforgettable location.
Scenic Eclipse II will spend the night here, bobbing peacefully in the calm waters off Misool Island. Enjoy a leisurely dinner and then head to the Sky Deck for some stargazing that will take your breath away.
This morning, you’ll wake up in paradise. Scenic Eclipse II will spend this morning at Misool Island, giving you another opportunity for fun in the water.
A Zodiac cruise can take you through the dramatic karst rock formations in search of ancient petroglyphs. These mysterious rock carvings are estimated to be between 3,000 and 5,000 years old. No tradition of such carvings exist among the people of Raja Ampat, so there is speculation that they may have been created by other early visitors to the area from Papua or even Australia.
After one last swim, you’ll be back on board Scenic Eclipse II at lunchtime for a long cruise to the Kai Islands. This afternoon could be a great opportunity to stretch your muscles in the Yoga & Pilates Studio or soak in the revitalising properties of the KLAFS Salt Therapy Lounge.
There are millions of beaches in Indonesia yet the ones you’ll see today might be the country’s most beautiful. The Kai Islands are part of the Maluku Province and are made entirely of white sand and coral. Talcum powder beaches are lapped by the strikingly blue waters of the Banda Sea and fringed with lush rows of palm trees. Despite their jaw-dropping beauty, these islands remain far off the tourist trail, and you’ll be unlikely to see another visitor.
Spend this afternoon living out your castaway fantasies on a deserted island, swimming and snorkelling in the warm water or just lazing on the sand.
You’ll spot land early this morning, the remote Tanimbar Islands. One of Indonesia’s most far-flung outposts, this archipelago of 65 islands sits just a few hundred kilometres north of Darwin. The islands range from densely forested hills to low lying swamplands and deserted beaches. Scenic Eclipse II will be making two stops today, both on Yamdena Island, the largest in the group.
Disembark this morning to spend a few hours at Sangliat Dol Village. Many of these smaller villages on the island have retained many of their unique cultural traditions, including music, dance and crafts. Sangliat Dol is also famous for its ancient stone stairway leading from the beach to a boat-shaped platform used for ancestor worship ceremonies.
A short cruise will take you to the capital, Saumlaki, a bustling city home to around 20,000 people. The Tanimbar Islands are also famous for the rare birds that inhabit the untouched forests, make it a popular destination for ornithologists. Be sure to listen closely as Scenic Eclipse II glides silently by.
Spend the final day of your cruise revelling in the luxury of Scenic Eclipse II with a relaxing day at sea. Today could be the perfect time to relax and recharge in the indulgent Senses Spa on Deck 6. Inside this luxurious retreat you can be pampered with a range of ESPA treatments^ including massages, facials, manicures and pedicures, as well as alternative therapies like Tibetan bowl sound healing. After your treatment, cool off in the Vitality plunge pool on the Senses Spa Pool Deck or warm up in the exclusive KLAFS Salt Therapy Lounge, where heated beds have special healing properties. Exhale in the saunas, and steam rooms, or refresh with therapeutic pressure showers, and a hair and beauty salon within the spa complex.
Once you’re ready to venture out, watch the world slip by as you relax in a cabana on the Sky Deck before taking a dip in the Vitality Pool?with a refreshing drink in hand. Read a book in the Observation Lounge library or take one with you and find the hanging egg chairs on Deck 7. Alternatively, ask your butler to bring afternoon tea or cocktails to your suite for you to enjoy on the private verandah while marvelling at the endless ocean ahead of you.
Your cruise ends in Darwin, giving you another chance to explore this captivating capital of the north. After an unforgettable voyage, it’s time to farewell your fellow guests and Scenic Eclipse II crew. Take with you fond memories of the places you have seen, once-in-a-lifetime moments and the unrivalled ultra-luxury experience on board Scenic Eclipse II.
Please book your flight to depart out of Darwin after 12:00 PM.
The itinerary is a guide only and may be amended for operational reasons. As such Scenic cannot guarantee the cruise will operate unaltered from the itinerary stated above. Please refer to our terms and conditions for further information.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
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Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
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Liability of Agency and Limitations of Liability
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a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
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14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
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Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
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Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
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b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
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33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
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No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
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42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
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Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
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Additional Airline Charges
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Hotel/Accommodation Bookings
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54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.