Land Tour
7 days
$AUD 777 per day
Departure: Romania
Arrival: Romania
Adventure
Private / Tailor made
Welcome to Romania, a land of enchanting castles, picturesque villages, and breathtaking natural beauty waiting to be explored.
Our immersive tour takes you on a captivating journey through this diverse and vibrant country, where ancient history and timeless traditions converge to create an unforgettable experience. From the iconic Bran Castle, often associated with the legendary Dracula, to the charming villages nestled in the Transylvanian countryside, where time seems to stand still, we showcase the best of Romania's cultural and architectural treasures. Prepare to indulge your senses with a unique wine-tasting experience inside the walls of Dracula's Castle, where history and legend intertwine in a truly unforgettable setting. Walk through the majestic Carpathian Mountains, where stunning vistas and traditional life await at every turn. But perhaps the most memorable aspect of our tour is the opportunity to engage with the locals, as we visit small villages and interact with villagers, gaining insight into their way of life and sharing in their warm hospitality.]]>
* Pricing is subject to change at anytime until full payment has been received.
* A minimum of 4 adults is required to guarantee this departure.
A non-refundable deposit of $1000 AUD per person is required to secure your place. Final payment is due no later than 60 days prior to departure. Travel insurance is mandatory for travelling with Crooked Compass. For full terms and conditions, please click here.]]>
Welcome to Romania! Upon arrival, you will be met and transferred to your hotel in Bucharest.
The rest of the day is yours at leisure to explore the city. Bucharest, Romania’s lively capital is known for its diverse histories and cultures. Enjoy the blend of old-world charm and modern vitality found in its grand architecture and bustling streets.
Meals
None
Accommodation
Epoque Hotel Relais Chateaux or similar
Services
Airport transfer
Travel time and distance
Airport to hotel: 20 km | 30 mins
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Today, you will explore the captivating region of Transylvania, known for its rich history, stunning landscapes, and intriguing folklore.
Peleș Castle
Begin your day with a visit to Peleș Castle in Sinaia. Nestled in the scenic Carpathian Mountains of Sinaia, Peleș Castle is a masterpiece of Neo-Renaissance architecture. This former royal residence boasts ornate facades and lush gardens, serving as a testament to Romania’s rich heritage. Explore its lavishly decorated rooms and be transported to an era of opulence and romance, making it a highlight of the Romanian tour.
Cantacuzino Castle
Continue to Cantacuzino Castle in Bușteni, set against the backdrop of the Bucegi Mountains. Once the grand residence of the Cantacuzino family, this historic castle boasts intricate designs and lavish interiors that echo tales of aristocratic grandeur. Indulge in a sumptuous lunch featuring Transylvanian delicacies followed by a wine-tasting session, where you’ll sample and savour the region’s finest wines, offering a delightful fusion of local history and gastronomy.
Brașov
Explore Brașov, renowned for its medieval Saxon walls and the Gothic-style Black Church, is nestled at the foot of the Carpathian Mountains. As you stroll through its Old Town, you’ll be transported to a bygone era. Cobbled streets, lined with colourful baroque buildings and medieval Saxon architecture, lead to the bustling Council Square, the heart of the city. The towering Black Church stands as a testament to Brașov’s storied past, while the charmingly narrow Rope Street, one of Europe’s narrowest, adds to the town’s unique character. Experience a delightful blend of history, culture, and urban legends as you explore this captivating gem of Transylvania.
Magura village
In the evening, head to the serene Magura village, just 50 minutes from Brasov. Nestled amidst rolling hills and picturesque landscapes, Samedru offers an authentic Transylvanian experience, blending traditional design with modern comfort. Here, indulge in a traditional dinner, savouring authentic Romanian cuisine in a cosy, rustic ambience.
Meals
Breakfast, Lunch
Accommodation
Samedru Guesthouse or similar
Services
Private vehicle with English-speaking guide
Travel time and distance
Bucharest to Sinaia: 120 km | 2 hrs
Sinaia to Brașov: 50 km | 1 hr
Brașov to Măgura: 25 km | 50 mins
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After breakfast, explore the rustic charm of Magura village and the captivating mystique of Bran Castle.
Local Sheepfold Experience
Visit a local sheepfold and delve into Romania’s timeless pastoral traditions. Discover the ancient practice of Transhumance as shepherds lead their flocks between highland and lowland pastures. Indulge in a cheese-tasting session, savouring the authentic flavours of the region.
Carpathian Mountains
Take a leisurely hike in the serene beauty of the Carpathian Mountains. Enjoy the tranquil surroundings as you connect with nature amidst the rolling hills and lush landscapes.
Bran Castle
In the evening, experience the legendary Bran Castle, famously known as Dracula’s Castle. As the sun sets and the castle is illuminated by enchanting lamplight, explore its dark and mysterious corners. Unveil the secrets hidden within as you venture through the Torture Room and take a mesmerizing journey through the Time Tunnel. Indulge in a wine-tasting session, perfectly complementing the haunting ambience of this legendary place. Let the eerie allure of this legendary place enhance your experience as you savour each sip, adding an extra layer of enchantment to your exploration.
Meals
Breakfast, Dinner
Accommodation
Samedru Guesthouse or similar
Services
Private vehicle with English-speaking guide
Wine tasting
Travel time and distance
Măgura to Bran Castle: 15 km | 30 mins
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Viscri Village
This morning, explore Viscri in a rustic horse-drawn cart, providing an authentic glimpse into rural Transylvanian life. Along the way, you’ll encounter skilled local craftsmen, masters of traditional arts, who will showcase their talents and introduce you to their time-honoured crafts.
Traditional Lunch Experience
Indulge in a traditional lunch that will transport your taste buds to another era. Savour local delicacies and enjoy the warm hospitality of the villagers as you dine. Afterwards, get ready for an extraordinary wildlife encounter at a hidden wild observatory. Keep your eyes peeled and your senses alert, as you might spot bears and other fascinating creatures native to the region.
Crit Village
Finally, retreat to the welcoming embrace of Crit. Indulge in a dining experience fit for royalty in one of King Charles’ preferred areas. Relish a delicious dinner, enveloped by the charm and history of this extraordinary destination. It’s the perfect end to a day that combines Transylvania’s culture, nature, and culinary delights into one unforgettable experience.
Meals
Breakfast, Lunch, Dinner
Accommodation
Casa Schmidt or similar
Services
Private vehicle with English-speaking guide
Travel time and distance
Măgura to Viscri: 45 km | 1 hr
Viscri to Criț: 15 km | 30 mins
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Sighișoara
After breakfast, explore Sighișoara, a UNESCO World Heritage Site, where every cobblestone and tower echs tales of medieval times. Wander its narrow streets and marvel at the city’s citadel, a testament to its rich history. Climb the Clock Tower for breathtaking views of the surrounding landscapes.
Biking Tour
Next, embark on an eco-friendly adventure through the picturesque Transylvanian hills surrounding Sighisoara and the charming Apold village. Explore this enchanting region with ease by hopping on an electric bike. As you cycle along, soak in the stunning landscapes and tranquil countryside, experiencing a perfect blend of nature and culture.
Cooking Class at Apold village
Indulge in a delightful cooking class, delving into the heart of Romanian cuisine. Craft traditional dishes using fresh, local ingredients, and as the aromas waft through the air, feel a palpable connection to the land, the ingredients, and the centuries-old culinary traditions.
Meals
Breakfast, Dinner
Accommodation
Casa Schmidt or similar
Services
Private vehicle w
ith English-speaking guide
Cooking class
Bike Tour
Travel time and distance
Criț to Sighișoara: 35 km | 45 mins
Sighișoara to Apold: 10 km | 20 mins
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Biertan Fortified Church
After breakfast, head to the imposing walls of Biertan Fortified Church. As one of Transylvania’s largest and most well-preserved, its robust fortifications and Gothic detailing echo stories of communities that sought refuge within its embrace.
Brateiu village
Next, explore Brateiu village, where you’ll discover a realm of dazzling metals and artistic excellence. Welcomed by a family of Gypsy metal craftsmen, their workshops buzz with narratives of skillful artistry. Witness the melding and shaping of metal, each piece reflects stories of heritage, dedication, and an art form passed down through generations.
Sibiu
Afterwards, head to Sibiu, a city nestled in the heart of Transylvania. Here, you’ll encounter grand squares, bridged alleys, and baroque buildings seamlessly intertwining to create a vibrant tapestry of Romanian heritage. As the sun sets over Sibiu, every corner embodies the essence of bygone eras.
Meals
Breakfast
Accommodation
Hilton Hotel or similar
Services
Private vehicle with English-speaking guide
Travel time and distance
Criț to Biertan: 30 km | 40 mins
Biertan to Brateiu: 10 km | 15 mins
Brateiu to Sibiu: 40 km | 1 hr
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After breakfast, you’ll be dropped off at the Bulgarian border or you can finish your journey in Bucharest.
Meals
Breakfast
Services
Airport transfer
Travel time and distance
Sibiu to Bucharest: 280 km | 4.5 hrs
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These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
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4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
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Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
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9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
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a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
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14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
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Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.