River/Barge Cruise
8 days
$AUD 625 per day
Departure: Basel, Switzerland
Arrival: Cologne, Germany
River/Small ship/Barge
Virtuoso
Discover the roots of our Christmas traditions as you explore some of Europe’s most charming towns. Browse for unique ornaments in Basel’s Christmas Market. Sip vin chaud as you stroll to Place Kléber to behold the enormous, brilliantly lighted tree of Strasbourg. See how the baroque town hall of Koblenz is transformed into an Advent calendar and find unexpected treasures in the stalls clustered around Cologne’s magnificent cathedral.
Savor tantalizing once-a-year treats with Uniworld’s “Taste of Christmas” program, including gingerbread and warm spiced wine. Revel in brightly painted carousels and handmade ornaments, medieval squares illuminated by twinkling lights, life-sized Nativity figures, and joyful brass choirs. Sail through castle-strewn hillsides and visit charming towns decked in festive finery for a holiday season you will never forget.
Please note that most Christmas Markets in Europe end their season on the 23rd of December and will not be available after that date.
Ships
Dining
Excursions
Accommodations
Experiences
Arrive at EuroAirport Basel-Mulhouse-Freiburg. If your cruise package includes a group arrival transfer, or if you have purchased a private arrival transfer, you will be greeted by a Uniworld representative and transferred to the ship.
Basel is a cultural and artistic powerhouse, with all sorts of galleries, theaters, and museums. And at this time of year, the city’s Christmas Market draws visitors from all over Europe, as ds its Christmas Street, lined with more than 100 beautifully decorated and illuminated Christmas trees. Do you have a special wish for Christmas? Write it in the Wish Book, which lies open in Basel’s 17th-century Town Hall during Advent, waiting for residents and visitors to express their hopes and dreams for the holiday—or for the world.
Excursions
Do you have a special wish for Christmas? Write it in the Wish Book, which lies open in Basel’s 17th-century Town Hall during Advent, waiting for residents and visitors to express their hopes and dreams for the holiday—or for the world. Your local expert will take you past the Town Hall, whose red-brick walls feature paintings by Hans Bock, so you’ll know right where to go after your tour. The 800-year-old Münster, with its red sandstone walls, multi-colored roof tiles, and twin towers, is equally spectacular; spread out before it you’ll find the wondrous Christmas Market. With more than 150 stands, it offers many locally made craft items, unique ornaments, and delicious seasonal baked goods. Warm your hands on a mug of hot mulled wine as you browse.
After exploring this Swiss treat, you’ll want to visit the town’s illuminated Christmas Street, which is beautifully decorated with more than 100 Christmas trees. If you’re looking for truly unique gifts, stop by Johann Wanner’s shop, with its array of elegant angel ornaments, blown-glass figurines, and pewter Victorian miniatures. You’ll also find museums and art galleries, specialty shops, and cozy wainscoted restaurants near Market Square.
Please note that on or after Christmas Eve, the Christmas Market will likely have ended its season and not be part of this tour.
Strasbourg is invariably described as quaint, a rather overused word that in this case is perfectly apropos. It’s also been known as the “Crossroads of Europe” for its strategic location halfway between Paris and Prague. With a friendly local expert, see this historic town with its cobbled lanes, half-timbered homes, giant stork nests, and impossible-to-resist pastry shops that will win your heart. You won’t want to miss the holiday treats like bûche de Noël, the delicious Christmas cake made to look like a yule log.
Excursions
Watch the “Capital of Christmas” transform in the evening. Glittering decorations light up the night, with a brilliant Christmas Tree towering above it all. The effect is magical, adding a layer of fairytale charm to the holiday experience in a city that is widely considered to host the oldest markets in all of France.
Catch the highlights of multinational Strasbourg from the warmth of a comfortable motorcoach: it’s a city with deep connections to both France and Germany. The European Quarter—Strasbourg is home to many EU institutions—is stunningly modern, but you’ll find a beautifully preserved old town to explore on foot. Enchanting half-timbered houses line the canals of Petite France, one of the oldest districts, and the medieval cathedral—a religious institution has stood in its spot for 3,000 years—is extraordinary. Step inside with your guide to see the 15th-century astronomical clock and the gorgeous rose window (the craftsmen who built Chartres Cathedral created it). Since Strasbourg calls itself the Capital of Christmas, you won’t be surprised to find that this town really gs all out for the holidays. The Christmas tree on Place Kléber towers over hundreds of stalls—but it’s only one part of the market, which spreads through 10 neighboring locations, all of them both historic and wonderfully decorated. Browse on your own among chalets stocked with finely crafted toys, ceramics, jewelry, and handmade Nativity figurines, not to mention the giant toy storks in Santa hats that are a playful tribute to Strasbourg’s beloved storks, and keep warm with mulled wine and holiday treats like buche de Noël.
Please note that on or after Christmas Eve, the Christmas Market will likely have ended its season and not be part of this tour.
Alsace is famous for its excellent cuisine, which combines French and German elements in delectable and unique ways. Roam through Petite France with your local expert, where the little shops are all charmingly decked out for Christmas, and explore the Christmas Market set up in Broglie Square. Stroll from chalet to chalet, as the stalls are known here, which brim with ornaments, pretzels, steaming vats of mulled wine, and Alsace’s best-known Christmas cookies, called bredele. There are many kinds—hirschhörnle, anise, makrenle, rochers, speculatius—each with a distinctive shape, history, and flavoring, all of which your guide can tell you about as you sample them.
During the afternoon, you will have some free time to wander through the beautiful Old Town. You might want to spend more time at the Christmas Market, which takes on an especially festive look as darkness falls and the lights illuminate the entire area; visit the magnificent cathedral; or simply stroll along the lanes of Petite France. You could learn about Alsatian wines in the medieval wine cellars of the old city hospital, spend some time among the treasures of the Rohan Palace’s museums, or shop along the Grand Arcades. Stop for a warm drink at a café on Place Gutenberg, named for the man who invented moveable type here in Strasbourg some 560 years ago.
Shuttles will be available to take you to and from the ship, in case you want to drop off your finds and return for more.
Your ship left France behind and sailed into Germany during the wee hours of the morning. If you speak no German, here’s one phrase you might want to learn now: “Fröhliche Weihnachten,” or “Merry Christmas!” Today you’ll have two choices: Venture into the storied city of Baden-Baden, whose contemporary flair meshes with hot springs, spas, and unspoiled nature, or visit the Doktorenhof vinegar estate for a special vinegar tasting. The atmospheric cellar is like no other you’ll ever experience, and the candlelit tasting room is decked for the holidays.
Excursions
Join a local guide for a walking tour of enchanting Baden-Baden, which will bring you past two thermal baths and the city’s famous Casino. Gain further appreciation for the Romans and their love of natural spa facilities as you pass by the Fettquelle, a public thermal fountain where it is believed that the water is health-promoting. After learning about the curative powers of Baden-Baden’s water sources, visit the local Christmas Market for a festive end to your tour.
For a different spin on the Palatinate wine region, visit the Weinessiggut Doktorenhof estate for a special vinegar tasting. Yes, you read that right—a vinegar tasting. Founded by Georg Wiedemann some 30 years ago, Doktorenhof produces vinegars from premium wines, rather than inexpensive ones. Gewürztraminer, Sylvaner, Riesling, and Pinot Noir are aged with a century-old vinegar “mother,” as the bacteria that makes vinegar is known, and flavored with a variety of herbs and fruits. Most importantly, Wiedemann and his family run their farm and vineyards with the utmost care, tending to them with natural materials only.
The results make complex and elegant aperitifs, intended to be sipped from a specially designed long-stemmed glass between courses or after a meal. The atmospheric tasting room (think candles, cloaks, and choir music) is like no other you’ll ever experience, and the candlelit tasting room is decked for the holidays. You’ll have plenty of time to explore their enticing gift shop, too.
This MAKE TRAVEL MATTER® Experience supports Global Goal 12: Responsible Consumption and Production.
Mainz’s Old Town brims with specialty shops tucked into lovingly restored buildings. You’ll find jewelry, leather goods, books, toys—something special for every special person on your list. Or opt to explore neighboring Wiesbaden’s Christmas Market. However you choose to spend your time in Mainz, you’ll head back to the ship for a short cruise to Rüdesheim, which, like many cities along the Rhine, dates back to Roman times, when the Rhine was the northern border of the empire. Today, Rüdesheim is famous for its beauty and its entertaining alley of shops and wine bars called the Drosselgasse.
Excursions
The Sternschnuppenmarkt (or “Twinkling Star”) Christmas Market in Wiesbaden is a delight for visitors young and young at heart, festively decorated and well-organized, with a colorful stage and a good mix of friendly vendors. There’s also a one-of-a-kind backdrop, the city’s grand Town Hall, State Capitol, and the Market Square Church, the latter of which is beautifully illuminated.
Please note that on or after Christmas Eve, the Christmas Market will likely have ended its season and not be part of this tour.
Follow your guide through the cobbled lanes of Rüdesheim while you hear about the vibrant life of this old and fascinating town. Walk down the famously quaint Drosselgasse alley and taste Rüdesheim’s hallmark treat—coffee splashed with brandy and topped with whipped cream.
Please note that on or after Christmas Eve, the Christmas Market will likely have ended its season and not be part of this tour.
Enjoy a wine tasting at your leisure with a visit to Rheinweinwelten in Rüdesheim. This local treasure trove of wines is sure to impress, with 14 different wine caves to explore. This experience can be enjoyed at your own pace and is not guided. There is, however, ample literature and information in each room about every one of the 160 distinct wines. You’ll receive 10 tokens at the start, with which you can choose to sample whichever vintages appeal to you most. Prost!
Spend a spectacular morning onboard your luxurious boutique ship as you sail the Upper Middle Rhine Valley. A UNESCO World Heritage Site, this stretch of the Rhine is extraordinarily picturesque: Castles perch atop steep cliffs above the water and each quaint village is marked by the spire of its historic church. After sailing past 40 miles (65 kilometers) of gorgeous scenery, you’ll reach the famous intersection of the Rhine and the Moselle. Here, where the two rivers meet, you’ll find the enchanting town of Koblenz. Watch the waters of the Moselle gush into the Rhine as you stand on the spit of land called German Corner before embarking on a walking tour of Koblenz’s historical treasures.
Excursions
Watch the waters of the Moselle gush into the Rhine as you stand on the spit of land called German Corner. It’s an appropriate spot for a symbol of German unity: an equestrian statue of Kaiser Wilhelm I, erected in honor of German unification in 1871. Behind it is Koblenz’s oldest church, St. Castor’s Basilica, originally built in the ninth century and the first of the charming churches and squares you’ll encounter as you wander through Old Town. Like many Rhineland towns, Koblenz suffered at the hands of French forces under Louis XIV—that’s why you’ll see so many baroque features in the buildings you pass, since so many needed to be rebuilt after the French left. That’s also why the Church of Our Lady has twin onion domes. Originally built in the Middle Ages on the highest point in Koblenz, the lovely church that stands in this spot now mostly dates to the early 1700s. Following your tour, delve into the Koblenz Christmas Market, which spills from square to square, with stalls full of unique Rhine Valley handicrafts, baked goods, and wines. Be sure to check out the Advent calendar in the baroque town hall’s windows.
Please note that on or after Christmas Eve, the Christmas Market will likely have ended its season and not be part of this tour.
Your local expert will show you favorite haunts around the Old Town and share some of the cathedral’s most intriguing and magical secrets with you.
Excursions
Follow your guide around some of the most popular sites of Cologne, the largest city on the Rhine. You’ll pass the old fish market, City Hall with its Renaissance façade, and the old Jewish mikvah (a bath used for ritual cleansing).
Meander through the narrow, cobbled lanes of Old Town, lined with traditional houses in every color and a plethora of restaurants and pubs. One of the city’s 12 Romanesque churches provides a castle-like backdrop to this quaint, riverside quarter of Cologne.
Your local expert will take you all the way to the Domplatte, the square where you’ll find the Cologne Cathedral. Should you wish, you can head inside this Gothic building on your own to see the Shrine of the Magi and the beautiful stained-glass windows. The famous Cologne Christmas Market is held in the square just outside the cathedral. Enjoy the festivities during your free time after the tour.
Following your dinner, return to the streets of Cologne for another round of Christmas Market fun. The warm glow of the evening lights will help you brave the chill of the winter night as we walk to a few of the city’s many markets, such as the famous Domplatz market sprawling out at the feet of the Cologne Cathedral.
Disembark the ship. If your cruise package includes a group departure transfer, or if you have purchased a private departure transfer, you will be transferred to Cologne Bonn Airport for your flight home.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
$150.00 International airfare per person or as discounted
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
$200.00 International business class airfare per person or as discounted |
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
NIL International package, tour, or cruise per booking |
|
$ Other Services dependent on service explained to you |
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
Mastercard - an additional 2.0% applies
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.