River/Barge Cruise
19 days
$AUD 632 per day
Departure: Prague, Czech Republic
Arrival: Bucharest, Romania
River/Small ship/Barge
Virtuoso
Beautifully preserved Prague has enchanted visitors for ages, but it is only a tiny part of this extraordinary voyage through eight nations. Sail past quaint villages and great cities on the glorious Danube, visiting baroque abbeys and medieval cathedrals, tasting fine wines and encountering new cultures. Along the way, you’ll uncover the splendid Habsburg capitals of Vienna and Budapest, as well as the many hidden treasures of Croatia, Romania, Serbia and Bulgaria.
Travelers seeking to explore famed capitals and storied lands, to meet new people and encounter diverse cultures, will relish their time on this picture-perfect journey.
Portraits of Eastern Europe is a combination of Delightful Danube & Prague and Highlights of Eastern Europe.
Ships
Dining
Excursions
Accommodations
Experiences
Arrive at Prague Václav Havel Airport. If your cruise/tour package includes a group arrival transfer or if you have purchased a private arrival transfer, you will be greeted by a Uniworld representative and transferred to the hotel.
A magnet for generations of artists, writers, scientists and composers, Prague is famous for its dynamic energy and elegant ambiance (and the beers here are pretty amazing too). A thousand years of architecture, from ornate Gothic to fanciful postmodern, has been beautifully preserved here.
Excursions
Get an overview of the city with a panoramic tour that carries you along the banks of the Vltava River past such sites as the Prague Castle, Queen Anne’s Summer Palace and the St. Agnes Convent.
Step off the coach to see the lofty St. Vitus Cathedral, which took 600 years to finish, and Vladislav Hall, whose complex stone-vaulting system was one of the most advanced engineering feats of the late Middle Ages. Then take a stroll through Golden Lane, a street of quaint cottages where Prague's 17th century goldsmiths lived (alas, there's no truth to the legend that it was named for the royal alchemists).
Here you may reboard the motorcoach for a ride back to the hotel or head out for some free time in the Old Town Square. This was the original market square; the buildings that surround it form a case study in Prague's architectural history. You'll find Prague's most famous Gothic church, Our Lady Before Týn, there, along with the 14th century Old Town Hall (which boasts a famous medieval astronomical clock), the beautiful baroque St. Nicholas, the rococo Kinský Palace and a group of Renaissance houses.
Get an overview of the city with a panoramic tour that carries you past such sights as the State Opera House, the National Museum, and Wenceslas Square. After strolling through Golden Lane, a street of quaint cottages where Prague's 17th-century goldsmiths lived (alas, there's no truth to the legend that it was named for the royal alchemists), you may reboard the motorcoach for a ride back to the hotel or continue our guided walk through the picturesque Lesser Quarter, the district around Prague Castle, to Charles Bridge. Cross the landmark bridge named for Charles IV, who ordered its construction in 1357; it's strictly for pedestrians now, so you can pause and look down at the Vltava below you and examine some of the statues that line the bridge, before you head to Old Town Square. This was the original market square; the buildings that surround it form a case study in Prague's architectural history. You'll find Prague's most famous Gothic church, Our Lady Before Týn, there, along with the 14th-century Old Town Hall (which boasts a famous medieval astronomical clock), the beautiful baroque St. Nicholas, the rococo Kinsky Palace, and a group of Renaissance houses.
Leave Prague this morning and travel via motorcoach to Nuremberg, where your ship awaits.
Bavaria’s first capital, Regensburg, owes its impressive historical lineage and rich architectural heritage to 600 years as a Free Imperial City, a fact recognized by UNESCO in 2006. Today, you’ll discover how the beautifully preserved medieval city cxists with a vibrant modern urban center.
Excursions
This evening, Regensburger Domspatzen will treat you to a private concert in their famous Gothic cathedral. Literally translated to “The Regensburg Cathedral Sparrows,” the Domspatzen is the oldest boys’ choir in the world, dating back to the 10th century.
Begin this three-hour excursion with a visit to the city center of Regensburg’s Old Town, which has much to offer including the Porta Praetoria Roman ruins, the Old Stone Bridge, St. Peter’s Cathedral, medieval patrician towers and the former Jewish Quarter among many other sights. Next, take a short walk to the Princely House of Thurn and Taxis. The family estate is difficult to miss: at over 1,000 years old, the mansion boasts over 500 rooms complete with chandeliers, gold leafing, incredible art and architectural touches to make it truly a sight to behold. The palace has an incredible history and stands as a tale of revival, endurance and baroque style. What’s even more spectacular? The palace has a long list of celebrities who have stayed within its walls: Mick Jagger, Michael Jackson, Steve Martin, Plácido Domingo and more. These walls may not be able to talk, but if they could they would surely say, “Come see us for yourself!”
Take a short drive to the Upper Palatinate Lake District to find something entirely unexpected: a giant wooden ball sitting right in the middle of the serene landscape. Made up of twisting walkable paths, this “adventure ball” is the largest of its kind in the whole world. Walk to the top of the ball for amazing views of the lake. After, take a short hike to the lakefront to discuss local plants, fish, and conservation with an expert guide. You’ll learn about how a passion for sustainability shapes the farming and building efforts in the area, and see some of the interesting Eco Houses that have been built at the lake.
This MAKE TRAVEL MATTER® Experience supports Global Goal 12: Responsible Consumption and Production; and Global Goal 13: Climate Action.
Passau is a crossroads in more ways than one—three rivers meet here and three nations nearly do, making for a fascinating cultural mosaic. Get to know the town and its main claim to fame, Europe’s largest pipe organ.
Excursions
You’ll have the opportunity to choose one of four different ways to immerse yourself in this wonderful city today, learning about local people, trades and pastimes. Your first option, a visit to a berry farm on a mission to provide good work for people with disabilities. There, you’ll be taken on a tour of the farm and enjoy a tasting of its products, such as jams and vinegars.
With another option, you’ll meet a family from Passau as you’re invited into their home. Your host may welcome you with food, drinks and or stories about their life in the city.
At still another, we’ll mingle with people at work around town, including an artist, a pub owner and others.
And finally, you may opt to set out on a hike popular with locals. Take in Passau’s best scenery as you stop at a castle—the Veste Oberhaus—and the Triftsperre nature reserve, then walk along the Ilz river delta.
Your ship cruises through a scenic highlight of the Danube today, the Schlögener Schlinge—a hairpin loop in the Danube that was once very hazardous for ships and is now a lovely, serene stretch of water.
Excursions
Set off on an invigorating bike ride venturing through Passau and Engelhartszell, led by one of our certified wellness instructors. Pedal through Passau's Old Town, past more charming villages, meadows and orchards. Wind your way through the lovely countryside, along the Danube’s right side, into the picturesque Danube Valley. These particular landscapes are some of the most beautiful in all of Europe—characterized by expansive vineyards, tree-lined slopes, and castle-dotted hillsides—and seamlessly blend the region’s cultural, historical and natural components together.
Your ship will dock in Emmersdorf, midway through the glorious landscape, where you are invited to enjoy a journey to the charming town of Spitz. Later in the day, you’ll want to find a comfortable seat in the lounge or on the Sun Deck as your ship cruises through the Wachau Valley. Over the eons, the Danube cut a gorge through the foothills of the Bohemian Mountains, resulting in a 19-mile (30-kilometer) stretch of riverine scenery so beautiful, UNESCO declared it a World Heritage Landscape.
Excursions
Inhabited by the Counts of Clam for over half a millennium, the Burg Clam is as much a beloved family home as it is a local landmark and attractive castle. The friendly Count will personally welcome you in for a chance to tour the building’s historic halls.
As you arrive in the attractive town of Spitz, take note of the vine-covered hill rising above the town on your way in. A famous local landmark, this hill is the source of much of the town’s grapes. Wine is one of Spitz’s most important local products, alongside apricots. You’ll taste both of these today, starting with a variety of apricot treats upon your arrival. Next, a wine expert will be waiting at Spitz’s shipping and maritime museum to guide you through a tasting.
After getting your fill of local treats, a guide will take you on a walk through the charming village they call home, during which you'll get their perspective on life in Spitz and the Wachau Valley.
The grand dame of the Danube, Vienna was the heart of the Austro-Hungarian Empire and remains, to this day, the political and cultural center of Austria. Klimt painted here; Beethoven and Mozart composed here; Freud developed his theories here. It’s a treasure trove of splendid architecture, astonishing art collections and inviting cafés—and today it is yours to explore. A city tour will show you the architectural highlights of the Austrian capital as well as the legendary Belvedere Palace. Or, indulge your passion for fine art and fine food with a fascinating and memorable panoramic tour.
Excursions
The Belvedere is a Baroque palatial complex commissioned during an immensely productive Habsburg building spree. Originally the summer residence of Prince Eugene of Savoy, the complex was acquired by Empress Maria Theresa after his death and turned into an exhibition venue for imperial art collections. In this way, The Belvedere become one of the first public museums in the world. Today it is one of the finest art collections anywhere, making it an incredibly popular destination for Vienna tourism. Take a tour of the Upper Belvedere exhibits, including the world’s largest collection of works by Austrian artist Gustav Klimt. His most famous work, “The Kiss,” is on display here.
In many ways a must-visit destination for both the art lover and the gourmand, Vienna is full of artistic and culinary treasures. Today’s walking tour is all about immersing ourselves in that side of this beautiful city.
Our menu for the day includes a stop for coffee and strudel at a local coffee house—a hallmark of Viennese culture—and a glass of Viennese wine from one of the city’s oldest cellars. These treats will fuel our walks to see the Kinsky Palace, the statues of the Heldenplatz, St. Stephen's Cathedral, and more.
This morning, you’ll disembark the ship in Giurgiu and drive through the countryside to Bucharest, where you’ll enjoy a panoramic city tour and a visit to People’s Palace. Tonight, you’ll relax in the comfort of a luxury hotel located in the heart of the city, Romania’s capital and its cultural and economic center.
Excursions
Bucharest began as a fortress in the 15th century, a warlike origin that set the tone for its turbulent history. It saw glory days as the summer residence of the Wallachian princes and was burned to the ground by the Ottoman Turks; then Austria-Hungary and imperial Russia fought over it for a century. After Wallachia and Moldavia united to form Romania in the mid-19th century, Bucharest enjoyed a prosperity that was reflected in its extravagant architecture, some of which miraculously survived WWII bombing and Communist building programs.
You’ll see Bucharest’s very own Triumphal Arch, which is modeled after the Arc de Triomphe in Paris, and Victoria Boulevard, lined with chic shops and handsomely restored pre-war buildings—and sites where protests brought down Ceaușescu’s regime in 1989. These days Bucharest enjoys a lively and eclectic cultural scene, hosting international arts festivals and concerts, and a measure of prosperity apparent in its busy cafés and thriving street life.
For the most dazzling stop of the day, you’ll visit the colossal People’s Palace, the second largest office building in the world. It’s certainly one of the grandest as well, filled with crystal chandeliers, mosaics, marble, gold leaf, and stained-glass windows. A remnant of the city’s communist history, the building’s original design took a team of approximately 700 architects and was inspired by Socialist Realism, Modernism, and Neoclassical architecture. Though the People’s Palace was ordered by Nicolae Ceaușescu, the last communist leader of Romania, it was not completed until 8 years after his death. The Palace now houses the Romanian Parliament and three museums, including a contemporary art museum and the Museum of Communist Totalitarianism.
Bulgaria’s foremost Danube port, Ruse is sometimes called “Little Vienna” for its elegant 19th-century mansions and public buildings.
Excursions
Twice the capital of Bulgaria—before and after the Ottomans conquered the nation—Veliko Tarnovo climbs steep hills above the Yantra River, topped by the ruins of Tsarevets, the stronghold where Bulgaria’s kings ruled between 1185 and 1393. The remains of the great stone walls and towers that you see formed the historic heart of the Second Bulgarian Empire. History lives in this town, as a quick look at the wares for sale in Samovod Marketplace will show you: Handicrafts are all made by local artisans using ancient, medieval, or Renaissance technologies. You’ll have time to peruse the exceptional local pottery and textiles there before heading to Arbanassi, home to six amazing 17th-century stone churches, each one decorated with colorful and intricate frescs. Learn something of the multicultural history of this fascinating town at the Ethnographic Museum and visit the UNESCO-designated Nativity Church, where murals of the Nativity, the Last Judgment, and the zodiac brilliantly blend religious and humanist iconography. At another of the churches, Holy Archangels Michael and Gabriel, you’ll hear the otherworldly singing of an Orthodox choir in a short concert. Your day’s adventure includes a traditional three-course Bulgarian lunch, complete with live folk music.
Walk through the woods of Rusenski Lom, a protected region that is home to a wide variety of rare birds, among other wildlife, to Ivanovo Rock Monastery—once an enclave of more than 40 churches and chapels that the devout built inside caves above the Lom River Valley. A UNESCO World Heritage Site, it is famous for its beautiful and well-preserved 14th-century murals.
Your next destination, the Basarbovo Rock Monastery, is the only rock monastery where monks still live and worship today. Climb the narrow rock stairway to the 15th-century cloister, which is cut into the limestone cliffs high above the Lom River, and take a look at the arresting frescs. You’ll also spend some time in Ruse, a city with an easygoing, gracious feeling. Freedom Square, a huge open plaza, takes its name from the Freedom Monument, which soars from the center of the square; the stately Belle Epoque buildings surrounding the square attest to the city’s prosperity in the 1890s. Stroll along wide, tree-lined Alexandrovska, the main pedestrian street that links the city’s many attractive squares, encountering such landmark sights as Ruse’s grand theater, the city museum, and the first movie theater (it opened in 1896).
Vidin is a port town on the Danube that once played an important role in medieval Bulgarian politics, as the great fortress Baba Vida attests. It’s your base for an unusual excursion today—a visit to the fascinating Belogradchik rock formations. Or you can indulge in a tasting at a local winery.
Excursions
Drive through the scenic Bulgarian countryside to Belogradchik, a small town in the foothills of the Balkan Mountains, not far from the Serbian border. After some light refreshment at a local hotel, you’ll be ready to explore the astonishing rock formations nearby, which are over 200 million years old—and have inspired nearly as many legends! Many of the strange wind- and weather-hewn shapes have names, such as Adam and Eve, the Bear, and the Castle. The outcroppings formed a natural defense for the town that was enhanced with man-made fortifications over the centuries. Whether you choose to hike with a local expert to the top of the path or not, you’ll be rewarded with spectacular views. Your return will take you past some sights that highlight Vidin’s mixed heritage: the Orthodox cathedral, the Turkish mosque, the Konak (the 18th-century headquarters of the Turkish police), and the cruciform barracks (which date to the 1790s). The final stop will be Baba Vida, whose stern 10th-century stone walls were built on the site of a Roman watchtower.
In the village of Negovanovtsi, you’ll find the Dos Alamos Winery. This boutique estate makes excellent use of the local terroir, where a combination of sandy soil, continental weather, and plenty of sunshine blesses their hillside vineyards with high-quality grapes.
Head ashore to explore a Paleolithic site and an extraordinarily well-preserved medieval fortress. All along the way, history lines the banks of the river. Keep an eye out for Trajan’s Plaque, which the ancient Romans erected to commemorate the road they anchored in the steep cliffs above the water, and Golubac Castle, built in the 14th century and attacked successively by the Serbs, Magyars, and Turks.
Excursions
Your first stop is Golubac Castle, one of the best-preserved medieval fortresses in Europe, a powerhouse that has loomed over the Danube for centuries.
Later you'll visit Lepenski Vir which is one of the largest and most significant prehistoric archeological sites from the Stone Age, located on the Danube. It was once the epicenter of one of the most highly developed prehistoric cultures, with complex social relations and even rudimentary urban planning. The discovery of this prehistoric settlement has changed the image experts once had about the early Stone Age, expanding scientists’ knowledge about human communities that walked the earth millennia ago.
Take in the breathtaking landscape of Djerdap National Park, where rolling green hills rise above a stretch of calm Danube waters. We’ll set out on an easygoing hike, approximately half a mile each way, to the best vantage spot in the park: the Kovilovo Viewpoint. This spacious outlook presides over an impressive portion of the Danube that is about a mile wide.
Located on opposite sides of the Danube, Buda and Pest each has a distinctive character and allure all its own. Explore this dynamic and multi-faceted city with your choice of excursions—you can see it from a local’s perspective on a walking tour, or cover more ground with a panoramic tour.
Excursions
This panoramic tour is a wonderful way to get an overview of the city if you have never been here before. It will carry you from Hers’ Square, created in 1896 to honor the thousand-year anniversary of Hungary’s founding and its greatest historical figures, past some of the city’s most striking architectural sights—Dohány Street Synagogue, the Hungarian National Museum, the state opera house, St. Stephen’s Basilica and the truly stunning Parliament Building—to Castle Hill, which has been called the heart of the nation. The city of Buda began here, when King Béla built a strong keep in 1243 as a defense against Mongol invaders; a castle replaced the simple fortress, and over the centuries other castles replaced that one. The current castle is primarily 18th century; a museum dedicated to Budapest’s archaeological finds is housed there, and the Castle Hill district has been designated a UNESCO World Heritage Site. You’ll go inside the magnificent 700-year-old Matthias Church, named for one of Hungary’s greatest kings, and then wend your way on foot to the picturesque Fisherman’s Bastion, whose seven fairytale-like towers represent the seven tribes that originally settled the region. It offers a glorious view of the city and the Danube below.
Note: Visits to the interior of Matthias Church may not be possible on some weekends and Catholic holidays.
Today your guide will show you how to snack around Budapest like a local, starting with a tram ride to the House of Parliament. Hop off the tram and take a short walk to your first treat: a coffee break at the First Strudel House of Pest. Energized by your cup of coffee, you’ll continue your walk down to St. Stephen’s Basilica—a handsome Neo-Classical building that is one of Budapest’s most significant cultural sites.
From there, we’ll head to the Great Market Hall to sample some traditional Hungarian fare, such as salami, sausages and cheese, while your local expert explains the intricacies of Hungarian cuisine.
Welcome to Croatia! This ancient country, which has made a remarkable recovery from a brutal civil war, is noted for its beautiful countryside and thriving folk traditions, as well as simple, delicious local rustic food.
Excursions
From Batina you’ll head to Karanac, a lovely village where you'll learn about traditional Croatian craftsmanship.
Later, you’ll visit the Vučedol Museum. The basic idea behind the concept of this unique museum was integration into the terrain—the entire structure is designed to be mostly buried in the ground and only the façade is open to the landscape. Its shape, as serpentine, follows terrain, and on whose green roof you can reach the archaeological sites over the museum. Along the path, you’ll encounter the various Vučedol culture archaeological findings that have been discovered to date, which showcase the daily life and customs during a turbulent time of the immigration of the first Indo-Europeans and their relationship with the native population, the blending of material cultures and religions. Following your time at the museum, enjoy lunch at the local family restaurant.
Next, you're off to Vukovar, whose bullet-riddled water tower stands as a reminder of the bitter Croatian War of Independence, fought between 1991 and 1995, when Croatia sought to break away from Yugoslavia. Thousands died during the siege of Vukovar, which was heavily damaged. Here you will see lasting signs of the conflict, but you will also see a revitalized community, determined to rebuild.
Set out on a sightseeing tour of Osijek with a local guide. The cultural heart of Croatia’s Slavonia region, Osijek is an attractive city characterized by Baroque architecture and plentiful green spaces.
Next, you’re off to Vukovar, where you’ll be welcomed into a local family’s home for an authentic country meal. After, we’ll enjoy a visit to the Baroque Eltz Manor, an 18th palace that now houses the Vukovar City Museum.
Located on opposite sides of the Danube, Buda and Pest each have their own distinctive character and allure. Explore this dynamic and multifaceted city with your choice of excursions—you can see it from a local’s perspective on our walking tour, or cover more ground with a panoramic tour. Vibrant Budapest, Hungary’s capital, offers an enchanting combination of East and West.
Excursions
Following World War II, Hungary spent 40 years as the Soviet-backed Hungarian People’s Republic, a fascist regime that was massively unpopular for its oppressive politics, brutal secret police force (the ÁVH), and declining economic conditions. An uprising in 1956 failed to eradicate the Soviet-backed government, but did eventually result in more liberal policies. The Hungarian People’s Republic finally ended with the fall of the Soviet Union in 1989.
Step into the past for a tour of this fraught history, beginning at the Budapest Retro Interactive Museum. Afterwards, you'll drive by Hers’ Square on your way to Gellért Hill for spectacular views over Budapest, where you’ll see Hungary’s own Statue of Liberty. Originally erected as a monument to the Soviet “liberation” of Hungary from Nazi occupation, the statue’s inscription was later altered to celebrate Hungarian independence, freedom, and prosperity without mention of Soviet intervention.
Start your tour with a drive down the picture-worthy Andrássy Avenue. This UNESCO World Heritage Site is a masterpiece of Neo-Renaissance architecture and city planning. Your coach will head into Budapest’s former Jewish quarter. Despite being one of the smallest districts in Budapest, it is still one of the liveliest, with a dense population and a plethora of bars, coffee shops, and street food stands. You’ll see the area’s unique streets and hidden courtyards before exiting the coach at Dohány Street Synagogue.
Dohány Street Synagogue, also known as Central Synagogue or the Great Synagogue, is the largest synagogue in Europe and the second-largest in the world. It’s gilded onion domes and red-striped facade make it one of the most interesting buildings in Budapest. The interior is even more ornate, with intricately designed ceilings and a combined floor and gallery space that can accommodate thousands of worshippers.
NOTE: When this tour falls on a Saturday, we will not be able to visit the synagogue. An alternative tour will be offered instead.
Other passengers are heading home today, but you are only halfway through your marvelous holiday. Enjoy a day of leisure exploring beautiful and historic Budapest.
Excursions
It was 1790 when Doctor Zwack, Royal Physician to the Imperial Court, offered the Habsburg monarch a sip of Unicum as a cure for his indigestion. Upon tasting, the monarch exclaimed, "Dr. Zwack, das ist ein Unikum!" Translation: "Dr. Zwack, this is unique!"—thus earning this herbal tincture its name. The beverage, which contains over 40 herbs, spread across the royal court in Vienna, growing more and more popular by the day. Learn more about Doctor Zwack and the Unicum brand and take a sip of history on this exclusive distillery tour. This experience is truly one of a kind and sure to delight the mind as well as the palate.
Get to know the bustling heart of Romania's capital city with a full day to explore Bucharest on your own.
Excursions
Belgrade, the modern-day capital of Serbia, is one of Europe’s oldest cities, dating back some 7,000 years. Signs of its tumultuous history are visible everywhere, juxtaposed with the city’s vibrant modern-day present.
Excursions
Join us on a private after-hours visit to the Kalemegdan Fortress. Considered one of the most culturally significant monuments in the country, this imposing structure sits on a cliff overlooking the Danube. It’s the perfect setting for an atmospheric evening of music, arranged just for our guests.
Please note: on this itinerary's March 30 and April 4 departures, the private evening excursion and concert will instead take place in the National Museum of Serbia, which houses an impressive collection of Serbian art and archeological findings.
As a motorcoach carries you through the city, you’ll see a mix of architectural styles that reveal the city’s past, ranging from Gothic, Ottoman, baroque, and art nouveau to utilitarian Communist apartment blocks and modern high-rises. While Belgrade has been no stranger to political upheaval, the 19th-century Residence of Princess Ljubica and serene old residential streets speak of calmer days, as do the bustling present-day café-lined boulevards. You’ll pass the tomb and memorial museum of Josip Broz Tito, which is located at the site of Tito’s former residence in Belgrade’s affluent Dedinje neighborhood, and visit Kalemegdan Fortress, high on a hill above the confluence of the Sava and Danube rivers.
Ancient Romans built the first fortress here, and successive conquerors and defenders—Slavs, Byzantines, Ottomans, Habsburgs—continued to build and destroy fortifications on this site for another 1,500 years. Walk along the old stone walls, passing monuments and memorials (some will surprise you—pts and composers are honored here as well as military actions), for a sense of Serbia’s distant and more recent history. It’s not the only intriguing historical sight you’ll see today, however. You will also visit the Karadjordjevic Dynasty Palace and sip a glass of sparkling Serbian wine as you tour a compound of palaces built in the 1920s and 1930s. Serbia’s royal family, which is related to most of Europe’s royalty, has a strictly honorary position in modern-day democratic Serbia, but Crown Prince Alexander (who did not feel that taking the title of king was appropriate when his father died in exile in the United States in 1972) and his family still live in these palaces. A local expert will show you the public rooms of the Royal Palace, the White Palace, the adjacent chapel, and the spacious grounds.
Mount a bike and spend a leisurely half-day getting an up-close look at Belgrade. Ride towards the island of Ada Ciganlija, an island in the middle of the Sava river with picturesque bike paths that wind through a beautiful park and beach. We’ll circle through the park, just as the locals do when they are looking for an active day out, and take a break with a refreshment before heading back to the ship.
Check out of your hotel this morning. If your cruise/tour package includes a group departure transfer or if you have purchased a private departure transfer, you will be transferred to Bucharest Henri Coandă International Airport for your flight home.
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Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.