Land Tour
19 days
$AUD 363 per day
Departure: London, Europe
Arrival: London, Europe
TRIP VIBE = the perfect mix of group activities and all-important YOU time. Got three weeks and want a mixed bag of must-see cities, famous icons and fresh AF landscapes? We got you. With two nights in every destination (well, nearly), you’ve got more time to check out the sights and discover the lesser-known gems worth bragging about. Towers, tandem paragliding and tasting – of the beer, pizza, schnitzel and stroopwafel kind, this Topdeck adventure seriously delivers.
-18 nights in hotel-style accommodation (twin or double)
Air-conditioned coach
Big Ben. Buses. Buckingham Palace. Welcome to London (especially if your names starts with B). An iconic city to kick off one legendary Euro adventure – makes sense. This evening we’ll meet the small bunch of trip mates who’ll be sharing the ride, before tucking into our first included group dinner. Get ready: the adventure starts NOW.
Shake a leg – we’re hitting the road early to jump across the English Channel. The home of Coco Chanel, the Mona Lisa and world’s craziest roundabout – Paris deserves its rep as the European capital for all things culture, haute couture and drool-worthy food. Get to know the City of Lights better with a driving tour. Then, get an alternate view with an optional river cruise down the Seine. And for dinner? The choice is yours, but your Trip Leader’s got all the hot tips – just ask. Bon appétit!
Yep, you’re finally here – so, this is your day to do whatever YOU want. Create a solid dent in your bucket list with a visit to the Louvre (book your tickets in advance!) and the Musée d''Orsay. Snap a pic of the Arc de Triomphe. Wander the Champs Elysées. Or discover the hidden gems down romantic backstreets on your own. Walking not your thing? Stretch out those legs on an optional bike tour. Later, dress to impress for an optional cabaret show. Think: bright lights, OTT costumes and death-defying acrobatics.
From cityscapes to landscapes, today we’re off to the Swiss Alps! Warm up those vocal cords, we’ll be busting out some bangers on the ride into the mountains. Cue the fairytale villages of your imagination – the oh-so-quaint Engelberg is where we'll be spending the night. Tonight, we’ll get stuck into a group dinner before heading to the hotel bar or relaxing in the fresh alpine air. You do you: that’s what it’s all about.
Another free day to do some serious exploring. Hiking. Biking. Thrill-seeking. Cheese-eating (unless you’re lactose intolerant). You could take the revolving gondola to the top of Mt Titlis for all the epic views (without the effort), then head back down in search of the world''s best hot chocolate. Or sit back and enjoy a cold beer back at the hotel. Your Trip Leader’s got all the recs, but how you spend today is 110% up to you.
Buy that mini-fondue set for mum. Down your coffee. And wave goodbye to Switzerland – we’re off to the land of the long boot. Get your creative juices flowing for THAT photo at Pisa, then make your food baby sing as we roll into the birthplace of gelato: Florence. Tonight, is your chance to tuck into some of that hearty Tuscan cuisine you’ve been dreaming about – plus a scoop (or two) of the good stuff. Challenge: decide on your favourite flavour in two days. We bet you can’t.
Florence has more stories than Bilbo Baggins, more culture than a London hipster AND it gave the world David (the statue, not your 9th grade boyfriend). We’ll get the lay of the land on an in-depth walking tour with a local guide, feat. a bonus leather-making demo (a real craft here). Then: take your new-found knowledge and hit the streets solo. Uffizi Gallery. Ponte Vecchio. Piazza della Signoria. The Duomo. You can’t see it all, but you sure as hell can try! We’ve got an included group dinner on the cards tonight – so go easy on gelato. And after? Clink glasses with your trip buds on an optional tipsy tour of Florence’s best local bars. Salute!
Southward and downward with a pit stop at the hilltop town of Orvieto to see the grand cathedral and dig into a wild boar panini. Trust us, it’s good. Then: bella Roma awaits! Dump your stuff at the hotel and prepare for an orientation walk with your Trip Leader. Pass by the Pantheon, throw your two cents in the Trevi Fountain, (don’t) sit on the Spanish Steps and check out the mighty Colosseum. Tonight, you''re in Disneyland for foodies. Go get it.
Time to live out your Lizzie McGuire Movie fantasies – today is all about Vespas, espresso, two-cheeked kisses and pizza (the way it’s supposed to taste). There’s an optional guided tour of Vatican City on the cards, if that’s your thing. Or how about a tour that hits three awesome hot spots – Palatine Hill, Roman Forum and Colosseum? You’ll tick off iconic bucket-list sights AND learn heaps about this beaut city. Or fill up on delish pasta and wine during an optional guided food tour around Insta-worthy Trastevere. After, do as the locals do and indulge in a little dolce far niente (delicious idleness) at a local cafe or piazza. Tonight, shake out those fat pants for round two. Thought you’d tried all the gelato flavours? Think again.
Onwards! We’ve got our GPS set for Amsterdam today. Once we arrive, it’s time to hit the cobblestones and explore. Check out the likes of Dam Square, the Royal Palace and the National Monument. This place is a foodie’s wet dream, so you’ll have no trouble finding somewhere to settle in for dinner. Get a taste for traditional Dutch pancakes (sweet/savoury/both at once) or head to the Foodhallen for alllll the world snacks. And later? Chill canalside at a local bar or brewery – Brouwerij 't IJ is the place to be for ultimate windmill vibes.
A city exploding with culture, history and bloody good food – you’ve got 24 hrs to make the most of it. Our advice? Opt in for a historic walking tour that’s, you know – not boring. Get a local insight into what the city was like under Nazi rule and tick off the likes of the Reichstag, Checkpoint Charlie and Brandenburg Gate. Or put that elastic waistband to the test on the ultimate Berlin food tour. We’re talking kebabs, pastries, more currywurst, pierogi and local Pilsner. Tonight, see if this city’s nightlife really lives up to the hype. Or just relax on a sunny terrace with a bevvie or two – Germany is the OG of beer gardens, after all.
From one beer capital to the next. Get acquainted with 800 year-old Dresden – a city virtually destroyed in WWII and then rebuilt – before we make tracks to Berlin. Prep yourself for currywurst and more hipsters per capita than anywhere else. We'll drive you around to see the main sights including (what's left of) the Berlin Wall, Museum Island, the Holocaust Memorial and Alexanderplatz. Then it’s time for another delish group dinner.
That’s right folks – it’s your day, your way! Seek out the John Lennon wall. Soak up some history at the Communist Museum. Take the funicular up Petrin Hill for allll the views. Or grab a delish roast pork roll at one of the street vendors lining Old Town Square. Fancy yourself as a bit of a hops connoisseur? Check out the local beer scene at a cool microbrewery. And then? Wander the cobbled streets, catch a smooooth jazz performance on Charles Bridge, or kick back at your digs and let it all sink in.
Today, we’ll say ciao to Rome and ciao to Venice. Italians – confusing, right? After checking in at the hotel, it’s time to see what all the fuss is about. Acquaint yourself with the who''s who of Venice''s usual suspects on an orientation walk – ticking off the likes of St Mark''s Square, Doges Palace and Accademia Bridge. And then – this beautiful floating (sinking) city is yours for the taking. Our suggestion? Enjoy a spritz overlooking one of Venice’s fuchsia-pink sunsets. This is your moment.
Order one last coffee in poor Italian (hey, you tried!) and prepare yourself for some I-N-C-R-E-D-I-B-L-E scenery as we make our way to the Austrian Alps. So much more than schnitzel, strudel and The Sound of Music, this thrill-seekers’ paradise should have been sponsored by GoPro. Then: take your pick from canyoning and tandem paragliding optional activities. Or just kick back and enjoy serenity. Swap stories of today’s thrills (and spills) over an included dinner with the group.
Centuries old architecture. Inventive cuisine. And a bucket-load of culture. Venice is just begging to be explored – and you’ve got the whole day to do just that. Need suggestions? Insider tip: spend some time seeking out the epic Libreria Acqua Alta bookshop or head off the tourist trail with a trip to Guidecca Island. Go wandering. Chat to the locals. Get lost in the maze of canals and piazzas. That’s what makes the memories.
This is our last full day. So, don’t hang about – get on your bike! Check out Amsterdam''s iconic canals, bridges and parks on an optional bike tour. Or for the culture fiends – delve a bit deeper with a visit to the Anne Frank House (make sure you book in advance!) or the Van Gogh and Rijksmuseum. Whatever you get up to, make sure you’re back in time to toast the final night of our Euro trip at tonight’s included dinner.
Ready to tick off our sixth country in two weeks? But first: a sobering visit to former concentration camp Mauthausen. Learn all about the atrocities that occurred here during WWII before we make tracks to the Republic of Czech (think: check). Our Trip Leader will help us get acquainted with this picture-perfect city – complete with a quirky clock tower – and point out all the must-dos for our free day tomorrow. Tonight? Time to hunt down some sma~ený sýr (fried cheese) for dinner before hitting the town to sample some of the local beer. It’d be rude not to.
Today we say goodbye. But who said all good things must come to an end? There’s plenty of time to plan the next adventure on the coach back to ol’ Blighty.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.