River/Barge Cruise
16 days
$AUD 1,325 per day
Departure: Lima, Peru
Arrival: Lima, Peru
River/Small ship/Barge
Virtuoso
From a deep dive into Lima—the “City of Kings”—to the legendary Machu Picchu, this 16-day cruise/tour is an all-encompassing adventure into the marvels of Peru and the Amazon rainforest.
Journey into the Amazon Rainforest onboard the Aria Amazon, a five-star ship designed for your Peruvian adventure. Embark on river skiffs as you explore the Ucayali and Marañón Rivers. Admire the diverse flora and fauna in the Pacaya-Samiria National Reserve.
Discover the beauty of the heartland of the Inka Empire, known as the Sacred Valley. Of course, no trip to Peru could truly be complete without a trek to the world-famous Machu Picchu. A must-see, this spectacular piece of history has fascinated both historians and archaeologists alike.
With no shortage of awe-inspiring beauty, this trip is sure to be an unforgettable adventure.
We facilitate donations on this itinerary to give guests like you the opportunity to gift local communities with much-needed supplies. Visit our Donations page to learn how you can participate.
Note: The cruise itinerary will vary depending on water levels.
Also note: Due to cultural differences and other factors, the beverage policy for Peru programs differ from our European programs. Please see our Terms and Conditions for more details.
Ships
Dining
Excursions
Accommodations
Experiences
Arrive at Jorge Chávez International Airport in Lima. If your cruise/tour package includes a group arrival transfer or if you have purchased a private arrival transfer, a Uniworld representative will be on hand to greet you and escort you to the beautiful Country Club Lima Hotel. Its charm and comfort will offer you the perfect home for your exploration of the city.
Known as the “City of Kings,” Lima was founded in 1535. A melting pot of cultures, flavors, and history, this bustling metropolis has something for everyone, and today you get to discover it all.
Excursions
This panoramic drive will take you around the coastline of Lima in Miraflores. You’ll stroll around the “Plaza San Martín” and “Plaza de Armas,” the main square. Afterward, your guide will take you to the San Francisco Monastery. A maze of tunnels and catacombs await you here.
Later, you'll visit Casa Aliaga. Built in 1535, the “Plaza de Armas” is one of Lima’s oldest buildings. A colonial mansion of the Aliaga family, it has been passed down the family for 17 generations. You will meet a family member who will give you a tour and show you items from centuries past. Lunch will be served at the mansion.
You will be picked up at your hotel and taken to the airport for your flight to Iquitos. Upon your arrival at Iquitos International Airport, a Uniworld representative will be on hand to greet you and escort you to the Aria Amazon.
Excursions
Before heading to the ship to begin sailing, a local guide will take you on a captivating tour through the Belen market. This busting market is a unique and vibrant place, and our guided tour allows you to explore its lively atmosphere while interacting with locals. You'll also head to the Nanay Bridge for breathtaking views of the Nanay River, showcasing the natural beauty of the Amazon region.
Your day starts at the headstream of the Amazon River, the Ucayali. Kayak, can, and swim in the black waters of Clavero Lake, or learn about traditional customs of the area at a remote village along the Ucayali River. Once the sun sets, we’ll explore the Yarapa River in search of the nocturnal wildlife of the Amazon.
Excursions
We start the day searching for the incredible wildlife along the Ucayali River. Parrots, egrets, hawks, and monkeys are among some of the Amazonian wildlife you may come across.
This afternoon, it's your choice: kayak, can, or swim the black waters of Clavero Lake. Alternatively, take the unique opportunity to interact with some of the native ribereños—which roughly translates to "river people," Amazonian villagers who live on the banks of the rivers—and learn about their culture.
At dusk, head out on an excursion with your naturalist guide in search of the nocturnal wildlife native to the Amazon. While cruising the Yarapa River in search of these creatures, don't forget to turn your gaze skyward for a crystal-clear view of the constellations.
Today we’re exploring the vibrant wildlife and lush greenery thriving in the Amazon.
Excursions
Explore with your naturalist guide, who will teach you all about the diverse flora and fauna unique to the region.
Explore the Tahuayo River, a black water tributary of the Amazon River. Learn about the Tahuayo River through the stories shared by your naturalist guide.
Following lunch onboard, venture out on a jungle walk through the forest to explore the Amazonian flora and the fauna of Puerto Prado.
One of the oldest inhabited areas in the Peruvian Amazon, Nauta is nestled between the Marañón and Ucayali Rivers. You’ll explore the town’s market, which is full of fresh fish, fruits, and vegetables. From there, it’s a short journey to the birthplace of the Amazon River.
Excursions
Discover some of the exotic fruits unique to the area, such as Camu Camu or Maracuya. Meet local fishermen and see what the catch of the day is. Maybe even indulge your taste buds in an unfamiliar treat.
Despite centuries of exploration, the Amazon River remains a fascinating destination, shrouded in mystery. Journey to where this mighty river is born, where the Ucayali and Marañón Rivers join. While all the lush greenery is breathtaking, you’ll especially be amazed at the giant water lilies growing in the river basin.
Experience life as an Amazon River dweller as you cruise along the Marañón River. Search for Taricaya turtles and other wildlife lurking just beyond the river. Once the sun sets, we’ll take to the Amazon River, on the lookout for nocturnal beasts.
Excursions
One of the most important water sources in Peru, and a main Amazon tributary, the Marañón River is abundant in animal and plant life. Be on the lookout for one of the 64 rare bird species native to the area.
Explore the black waters of the Yanayacu Pucate River, keep an eye out for sloths, egrets, parrots, and the Taricaya turtles. After your skiff ride, visit an Amazon village to witness a demonstration of Aguaje palm harvesting.
After lunch, embark on a top bucket-list adventure for your Amazonian trip, piranha fishing. Your guide will show you how to safely hunt for the notorious fish from the safety of our comfortable river skiffs.
Set out at dusk with your naturalist guide in search of the exotic nocturnal wildlife of the Amazon.
Located in the Andes Mountains, Cusco was the heartland of the Inkan Empire. Today, you will explore all the wonders of this city as you admire the cobblestone streets, colorful textiles, and art galleries. A perfect blend of ancient Andean cultures with Spanish colonial influence, Cusco is not to be missed. Overnight, you will stay in the Palacio del Inka hotel.
Excursions
Start your morning off at Sacsayhuamán, the Inkan ceremonial fortress dedicated to the sun. Indulge your senses at the San Pedro market as you wander through the colorful stands overflowing with fruits, vegetables, spices, and local products. Your tour continues after lunch with visits to the renaissance-style Cathedral and Koricancha, the temple dedicated to the sun “Inti.” Finally, your day ends with a dining experience inside the San Francisco Monastery of Cusco.
A breathtaking, historical sight, Machu Picchu is one of the “must-see” archeological sites in the world. This remarkable Inkan Empire site was never found by the Spaniards and was rediscovered during the 20th century. Today, archeologists continue to excavate this ancient city. While many mysteries still surround it, Machu Picchu tells a story of a history that gs back thousands of years. Following your day at Machu Picchu, you will take a train to Ollantaytambo and then a motor coach will take you to the Palacio del Inka hotel in Cusco.
Excursions
Your day starts early with a shuttle bus up to the ancient citadel. Your guide will share stories about the Inka civilization, the site’s discovery, and all the theories surrounding this spectacular piece of history. Enjoy lunch at the famous Sanctuary Lodge before heading back down to Aguas Calientes.
Today you will explore the heartland of the Inka Empire, known as the Sacred Valley. Your guide will take you to Moray and Ollantaytambo, two historic sights of significant importance. You’ll experience the unique way of living in the Sacred Valley as you meet locals. We finish the day with a train ride to Aguas Calientes, the small villages nestled at the bottom of Machu Picchu.
Please note: You are only allowed one 11 lb piece of luggage on the train to Aguas Calientes. All other luggage will be taken to your hotel in Cusco.
Excursions
A pre-Inkan site, Moray is considered to be a significant Inka agricultural research center. Your guide will give you a tour of the round, agricultural terraces. Afterward, you will meet with local women who will show you traditional Peruvian weaving techniques.
One of the few battles where the Spaniards lost to the Inkas took place at Ollantaytambo, an impressive fortress that overlooks one of the oldest villages in Cusco. After your tour of the fortress, you will walk to the “last living Inka village of Peru,” which sits under Ollantaytambo. Experience the fascinating way of living in the Sacred Valley at a family home visit. Afterward, enjoy a picnic to the sounds of traditional local Inkan instruments before making your own panpipe.
The rewards of our early start today are plentiful, including a picnic lunch under the Amazonian shade, orchestrated to the sound of the jungle symphony. Go fishing along the black waters of Samiria River and choose to go on a jungle walk, caning, kayaking, or swimming inside the Pacaya Samiria National Reserve. Later, cruise along the Ucayali River and enjoy the sunset.
Excursions
Today, your naturalist will guide you on a fishing expedition along the black waters of the Samiria River.
At dusk, enjoy a sunset cruise along the Ucayali River, while keeping an eye out for pink river dolphins.
This afternoon, choose to explore the Pacaya Samiria National Reserve one of four ways: by caning, kayaking, swimming, or on a jungle walk.
Take a morning walk through the town of Nauta before disembarking the Aria Amazon. Your guide will take you on a few excursions on your way to the Iquitos airport for your flight to Cusco.
Once you’ve landed in Cusco, you will be taken to the Tambo del Inka hotel in the Sacred Valley.
Excursions
Founded in 1930, Nauta is a central gathering place for Amazonian villagers to buy and trade their local harvest. Your guide will show you the town and give you insight into the daily life of these remote people.
Manatees in the Amazon face multiple threats, from habitat destruction to hunting. The Amazon Rescue Center, funded by the Dallas World Aquarium Zoo, takes in orphaned calves, rehabilitates them, and releases them back into the wild. Since their founding, they’ve rescued over 40 orphaned baby manatees. During this visit, you’ll have a chance to get up close to these majestic creatures.
Spend the morning jungle walking, caning, kayaking, or swimming before a visit to Puerto Prado Forest.
Excursions
Today, you'll be exploring the Amazon rainforest by skiff as you cruise the Marañón River. If you're lucky, you may spot some pink river dolphins.
Visit an indigenous village to learn about local life in the Amazon, and take the opportunity to view the giant water lilies that can be found here. These lily pads are known to grow up to 10 ft. in diameter and have been recorded being able to hold hundreds of pounds without sinking under the water.
We’re headed back to Lima today. After a brief walk around town, you’ll head to the Wyndham Costa del Sol Lima Airport hotel.
Excursions
Abundant in beautiful handicrafts and antique stores, San Blas is a vibrant neighborhood. You’ll visit the Hilario Mendivil Museum, showcasing the work of Mendivil, an artist famous for statues of saints with notoriously long necks. Wander down small alleys with your guide before enjoying lunch at a local restaurant.
Enjoy this day of leisure to get the most out of your stay at the wonderful Tambo del Inka. Treat yourself to a relaxing service at their Kallpa Spa, considered one of the best in the country, take a dip in the heated pool, or savor delicious Andean cuisine. Situated in the heart of the Sacred Valley, the Tambo del Inka is also the perfect location from which to head out on your own to explore the incredible nature, cities, and historical sites available nearby.
Excursions
Your majestic Peru adventure ends this morning. Your guide will walk you from the Wyndham Costa del Sol Lima Airport hotel to the Lima International Airport check-in.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
|
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
|
$150.00 International airfare per person or as discounted
|
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
|
$200.00 International business class airfare per person or as discounted |
|
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
|
NIL International package, tour, or cruise per booking |
|
|
$ Other Services dependent on service explained to you |
|
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
|
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
|
Mastercard - an additional 2.0% applies
|
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.