Land Tour
17 days
$AUD 609 per day
Departure: Oslo, Norway
Arrival: Trondheim, Norway
Virtuoso
This incredible guided 17-day summer journey traverses the stunning landscape of Norway. Join our exclusive 50 Degrees North escorted tour, travelling from Oslo to Bergen, Bergen to Trondheim. Visit a traditional Stave Church and the magnificent Luster and Sognefjord region. Experience the valley of Gudbrandsdalen, surrounded by national parks, an abundance of locally produced food, old architecture, and great hiking trails.
Board the classic Norway in a nutshell® train journey from Flåm and catch the boat along the Norwegian fjords. Feast on fresh seafood at the Bergen Fish Markets and enjoy the Norwegian summer vibes.
From Bergen, travel via Ålesund, Åndalsnes and end in Trondheim. Follow along this coastline from Bergen to Kalvåg on an express ferry with the locals. Stop along the way for skylift gondola ride, waterfalls and cultural visits, such as the new Sagastad Viking Museum beside the Nordfjord.
After a stay in Ålesund, head north as your driver navigates two of the most famous Norwegian Scenic Routes. Be amazed by Norway’s most visited tourist road, Trollstigen Road with its eleven magnificent hairpin turns and the Atlantic Highway, famous for its twisting bridges over the coast.
This tour is a combination of two tours - Best of Norway (8 days from Oslo to Bergen) and Scenic Fjords of Norway (10 days from Bergen to Trondheim).
Arrive Oslo and make your own way to your central hotel in the heart of Oslo. The Norwegian capital has a great deal to offer the discerning traveller. If you arrive early, we can recommend a walk around the centre of town to view the Parliament, the Castle & the Harbour area. Close to the hotel, climb the new Opera House for a chance to orient yourself to this small capital. Within 20 metres of the hotel reception is the super helpful Oslo tourist information booth with maps and information for your exploration. If you have a few hours, we suggest heading to close by beautiful peninsula of Bygdøy by ferry to visit the Cultural Museum and Fram Museum this afternoon.
Your escort will meet you this evening in the hotel lobby and then you will travel by tram to The Ekebergrestaurant to enjoy a welcome dinner at, a special modernist, 1920s hillside restaurant, with your group.
After breakfast, board your train at the Oslo Central Station and head towards Lillehammer, the small town that rose to international fame when it hosted the Winter Olympics in 1994. Check into your central hotel.
Spend the day at your leisure: visit the Norwegian Olympic Museum (ski jump), and do not miss the impressive Garmo Stave Church.
After breakfast, take a private minibus to Lom, a 3-hour scenic drive from Lillehammer. This bus trip takes you through some of Norway’s most beautiful highlands and lush valleys. Experience the valley of Gudbrandsdalen surrounded by the national parks, an abundance of locally produced food, old architecture, and good hiking.
Lom is a small town encapsulating the very essence of the Norwegian countryside. Situated in the famous Jotunheimen National Park, Lom is surrounded by majestic nature. Check into your charming historic hotel. Dinner is included this evening.
Day tour to Geiranger, which is 1.5 hours’ drive away from Lom. On arrival, join a fjord rib boat safari and experience the Geirangerfjord UNESCO World Heritage site. The scenery here is absolutely breathtaking. Take a closer look at the “Seven Sisters”, “Bridal Veil” and “Suitor” waterfalls, the majestic fjord cliffs and abandoned mountain farms. Perhaps you’ll be lucky enough to see porpoises playing in the fjord.
Travelling back from Geiranger, the minibus can stop at the famous Lom Stave Church, constructed in Norman-style in 1170. It still operates as the local church today.
Please note that the Geirangerfjord visit is subject to change due to weather and snow conditions. The mountain road from Lom to Geiranger normally opens from end of May. Alternatively, enjoy the day in Lom, visiting Brimi Bue, a popular Lom hot-spot for fresh local produce and traditional Nordic flavours, owned by renowned chef Arne Brimi. Indulge yourselves in the historic atmosphere of Lom open-air museum and its houses dating from the early 1600s and experience the old farmer culture. The Norwegian Mountain Centre is also worth a visit.
Depart Lom for another scenic journey through the spectacular mountain and fjord country of Breheimen and Jostedalsheimen. Stop at Sognefjellshytta (approx. 1 hr drive) for a coffee/tea break, then sit back and enjoy the scenery until your next stop at the cubist stone at Mefjellet. The final stop before descending down the mountain is at Nedre Oscarshaug – another fantastic spot for photos and great views.
After a local lunch, continue along the fjord and over Aurlandsfjellet. Lastly, enjoy a stop at Stegastein before arriving to the peaceful village of Aurland.
After breakfast, spend your day relaxing, hiking and taking in the views in the peaceful little town of Aurland. Enjoy the harbour area with unspoilt views of the fjord and surrounding gardens.
After breakfast it will be a short transfer from Aurland to Flåm and embark the fjord cruise. Enjoy its journey sailing through the idyllic Aurlandsfjord, which is also inscribed on the UNESCO World Heritage List. Furthermore, the boat continues through the narrow Nærøyfjord before arriving Gudvangen, innermost in the Nærøyfjord.
On the return to Flåm, step aboard the world famous Flåm Railway to Myrdal Station with several stunning lookout points along the way. Thanks to its steep incline (from sea level to almost 900 meters above sea level in a short hour), the train-ride is rated as one of Europe’s best rail journeys and has become a real highlight for visitors in Norway.
The journey continues by train from Myrdal to Bergen where you will check-in to your lovely hotel. Head out with the group for a wander, an optional dinner or a celebratory drink to enjoy the long summer night!
Spending the day strolling the city and exploring the lovely sights of scenic Bergen. City highlights include the old wharf of Bryggen – a UNESCO World Heritage Site, an interesting range of museums, as well as the city’s vibrant fish and flower market. For a good overview of Bergen, we recommend taking the “Fløibanen” funicular up the mountainside, which reveals spectacular views and for hikers, catch a cable car up to Ulriken643 to walk in the hills overlooking Bergen.
Today we have included an easy cultural hike to explore the region of Åndalsnes. Get to know the old history, culture and wildlife of the Romsdalen area. Join a local guide for a 2-hour hike on easy trails along the Romsdalen valley. You will get the feel of the wilderness among the waterfalls, high mountains and boulders in the forest.
This evening, sit back and admire the view during your three course dinner.
After breakfast, be sure to have your cameras charged as you travel to Åndalsnes, with stops along the Trollstigen National Scenic Road. Trollstigen is Norway’s most visited tourist road, and this masterpiece in engineering in the midst of majestic natural landscapes is a true joy ride (particularly when you are in the safe hands of our Norwegian driver).
The eleven magnificent hairpin turns along Trollstigen offer fantastic scenery along the mountain road. Each bend has its own name, often named after the person who supervised the construction work on that particular section. At some locations, you will discover that the road is carved into the mountain itself, and in other places it is built in stone instead.
Historically, Trollstigen used to be an important transport passage between the villages Valldal in Indre Sunnmøre and Åndalsnes in Romsdalen. When the road opened in 1939, it wasn’t long before Trollstigen became a tourist attraction.
The Trollstigen is surrounded by mighty mountains that reach an altitude of over 1600 meters. To the west of the road lie the mountains of Bispen (1450m), Kongen (1614m) and Dronninga (1701m), and to the east of the road lie the Stigbottshornet (1583m) and the Storgrovfjellet (1629m).
Your minivan will stop along the way today for photos, rest stops and a stop at the Strawberry Cafe to sample the famous strawberry cakes on offer. You will also stop at the thundering ravine, Gudbrandsjuvet, near the Juvet Hotel. Gudbrandsjuvet is a 5 metre narrow and 20–25 metre high ravine through which the Valldøla River forces itself. The waters have formed a complex of deep potholes and intricate formations. The depth down from the surface of the water is about equal to the depth of ravine down to the river.
Enjoy a 3 hours morning city walk of the picturesque city center of Ålesund.
In the afternoon, at your leisure, you have the day to explore more of the city. Ålesund is known for its art nouveau architectural style in which most of the town was rebuilt after a fire in 1904. Optional activities are available such as kayaking trips around the historic waterfront buildings, wildlife sea safari or climbing Mt. Aksla for lunch (418 steps).
Enjoy a morning guided sightseeing around Bergen before you head to the ferry port for the 4:30pm ferry to Kalvåg. With a small cafe on board, you can relax while you take in the stunning Norwegian coastline. The ferry stops along the way to drop off and pick up locals before arriving at Kalvåg at 8.20pm. You will get a short transfer up to the hotel and check in.
Kalvåg has one of the best preserved fishing village milieus in Vestlandet. The little houses stand closely together around the small bay to create a charming setting.
After breakfast, meet your driver and head out to walk up the Kjenndalen valley to the Kjenndalen Glacier, Jostedal Glacier's lowest glacier arm. Afterwards, at the end of Lovatn Lake, you'll find Kjenndalsstova, a cafe which is open from May to September and you can stop for lunch here.
Next is a visit to the Ln Sky Lift, a cable car that climbs 1,011 metres to the top of Mount Hoven, above the Nordfjord. There is a cafe at the top with a spectacular viewing platform at the roof. You can have a walk around the top and marvel at the view.
Return to the hotel for dinner.
This morning, meet our minivan and driver around 10am - be sure to enjoy the port before he arrives. Follow along the magnificent Nordfjord today. Along the way to Ln, you will stop at the Sagastad Viking Exhibition, the new viking center on the West coast of Norway. Here you can experience the 30 meter long Myklebust ship – the largest viking long ship ever discovered in terms of total volume. Learn about the mystical, the rituals and the story of the King of the fjords.
Arrive at Ln in the middle of the afternoon and check in at Hotel Alexandra. Ln has a lovely little wooden church to visit late in the afternoon, or you can relax by the pool and day spa. This evening, dinner at the hotel is included.
After breakfast, spend your final day with your driver, travelling to Trondheim via the Atlantic Road. Along the way, stop at an ancient Stave church. The Atlantic Road takes you from lush coastal landscapes and heaths to bare rocks along the exposed Hustadvika, where you can see the sun sink into the horizon. This National Tourist Route has been called the world’s most beautiful drive and has been voted the “Norwegian construction of the century”.
On arrival into Kristiansund, catch the late afternoon express boat (3 hours) to Trondheim. Enjoy your final night in Norway and bid farewell to your escort and fellow travellers.
Today you will travel from Ln via Hjørundfjord to Ålesund - your final leg of the journey by mini-coach. First stop today is the small town of Stryn. The driver stops along the way on request as you spend the day travelling through this beautiful section of road. Highlights include Horndøla Bru (Bridge), built between 1810 and 1813 and Norangsdalen, one of the narrowest valleys in Norway. This route follows the 'Queens' Route', rich in both spectacular sceneries as well as cultural memories.
Pass by Hellesyltfossen, one of the most well-known waterfalls of the Sunnfjord region, an area which encompasses dozens upon dozens of waterfalls. This lake was formed when an avalanche dammed up the river more than 100 years ago. Drive along the Hjørundfjord and catch the ferry across from Leknes to Sæbø before enjoying a 2 course lunch at Sagafjord Hotel.
Then it is time to make your way to Ålesund, a drive past lakes, Norwegian farms and ocean view.
After breakfast, make your own way to the airport.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
|
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
|
$150.00 International airfare per person or as discounted
|
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
|
$200.00 International business class airfare per person or as discounted |
|
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
|
NIL International package, tour, or cruise per booking |
|
|
$ Other Services dependent on service explained to you |
|
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
|
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
|
Mastercard - an additional 2.0% applies
|
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.