Tour/Cruise
15 days
$AUD 1,265 per day
Departure: Osaka, Japan
Arrival: Taipei, Taiwan
River/Small ship/Barge
Sensational Japan and beyond
At once spirited and relaxed, Osaka is a dynamic city best loved for its culinary excellence, exuberant nightlife and vibrant locals. Transfer to Scenic Eclipse at your leisure, where your journey into wonder begins with a warm greeting by the crew and a glass of Champagne as you step onboard. This evening, toast the beginning of your luxurious cruise of exploration from the Observation Deck as you watch Osaka’s lights glitter on the shore.
Please book your flight to arrive into Osaka prior to 02:00 PM.
Arrive this morning in the harbour city of Kobe on the island of Honshu. Compact and condensed between the sea and the Rokko mountain range, Kobe has a long history of maritime trade. Yet, despite its centuries-old role as a significant port, beautiful Kobe is a modern-looking city, having been completely rebuilt following a devastating earthquake in 1995. You may choose to explore on your own to learn more about this event at the Earthquake Museum.
If you prefer to spend the afternoon in the ultra-luxury of your Discovery Yacht, retreat for a touch of tranquillity at the expansive Senses Spa and indulge in a massage or treatment^, or refresh with a haircut at the salon.
This morning, you will arrive at the port of Uno, the gateway to the garden city of Okayama, the second-largest city in the Chugoku region. Choose to spend your day strolling immaculately manicured gardens, admiring historic architecture or contemplating thought-provoking art.
Okayama is home to the stunning Korakuen Garden, which was commissioned by a feudal lord in 1687 as a place to receive guests. Styled in the traditional Japanese aesthetic with elegant ponds, bridges and sculptural plants, the Korakuen is ranked as one of the top three landscaped gardens in Japan. It sits across the Asahi River from Okayama Castle; dubbed ‘Crow Castle’ due to its black exterior, visitors can tour the historical exhibits here and take a bizen-yaki pottery class in the castle park studio.
Return to your ultra-luxury Discovery Yacht this evening and unwind with a cocktail in one of the all-inclusive nine bars and lounges.
Overnight you will have arrived at Takamatsu, the capital of Kagawa. Gazing upon the Seto Inland Sea, the port of Takamatsu is the gateway to the sea’s many stunning islands. From here you can travel along the longest road bridge in the world, the Seto Ohashi Bridge. A spectacular feat of engineering, the bridge lays out stunning views of this beautiful archipelago.
Explore the ruins of the waterfront Takamatsu Castle, wander the tranquil Ritsurin Kn garden, built by feudal lords in the Edo Period, and enjoy the local specialty of ‘sanuki udon’ noodles, famed for its delightful texture.
With an overnight stay in Takamatsu, you have ample opportunity to explore.
Revel in Scenic Eclipse’s exceptional amenities this morning en route to the port of Imabari in Ehime Prefecture. Indulge in a leisurely breakfast on the terrace at Azure Bar & Cafe, soak up the sun on a cabana by the Vitality pools, or enjoy a morning yoga practice at PURE.
After lunch, Imabari awaits your discovery. Set on the glittering Seto Inland Sea, this port city is a haven for avid cyclists. Pedal a portion of the spectacular, 70-kilometre Shimanami Kaido route, which traverses several bridges, including Tatara Ohashi, the second-longest cable-stayed bridge in the world. Those who prefer to remain on two feet can enjoy touring Imabari Castle, Oyamazumi Shrine, and lofty Kirosan Observatory Park perched atop Mount Kiro. You’ll have time to take in the sunset at the latter before descending to enjoy the local fare of yakibuta tamago meshi, a delicious roast pork dish.
Return to your opulent 6-star suite and request your favourite drink to sip as you watch Imabari’s lights fade behind you.
Arriving into port this morning, your day may begin with a moment of reflection on a visit to Hiroshima. Perhaps one of the most significant sites of modern warfare, this city ravaged by the atomic bomb during World War II has risen to become a living symbol of peace and rebirth. Enrobed in sombre history, inspiring perspective, and striking natural beauty, Hiroshima is a destination you will long remember. Visit the Peace Memorial Park and World Heritage listed Atomic Bomb Dome, where you can absorb the importance of Hiroshima’s history and admire the city’s determination to endure and overcome.
Return aboard in time for a long, leisurely lunch at one of the refined and relaxed eateries, such as Azure Bar & Café or the Yacht Club, as you journey toward the small island of Miyajima this afternoon. Well-loved for its serene, water hemmed views, Miyajima (which translates to ‘Shrine Island’ in Japanese) is known for its Itsukushima shrine and enormous torii gate, which, at high tide, appears to float above the water.
Salute the sun as it rises over the water this morning during a yoga class at PURE: Yoga & Pilates Studio or, perhaps, opt for a lie-in amid the Egyptian cotton sheets of our signature Scenic Slumber Beds. Relish the ultra-luxury of your suite with a bespoke breakfast delivered to your verandah by your butler before spending the day discovering the unrelenting beauty of mountainous Matsuyama on the island of Shikoku.
Set on the edge of the gentle Seto Inland Sea, this city is a historic delight with the hilltop Bitchu-Matsuyama Castle its crowning jewel. One of Japan’s twelve originally surviving castles, visitors may ascend Mount Katsuyama via chairlift to admire the complex that includes two keeps, multiple turrets and cherry blossom-fringed grounds.
Return to Scenic Eclipse in time for a sundowner and enjoy your favourite cocktail, prepared to perfection by our world-class bar staff.
Sail into the petite seaside city of Uwajima this morning. Sitting on the Bungo Channel that separates the islands of Kyushu and Shikoku, Uwajima’s pristine waters are perfect for pearling and fishing with the city offering many ways to discover both.
Uwajima is also home to one of the 12 surviving castles of the Edo Period, which presides gracefully over the city from an elevated plain. The Date clan resided in Uwajima Castle for 260 years and a more in-depth understanding of their rule can be gleaned from the nearby Date Museum, adjacent to the spectacular Tensha-en gardens.
Not far beyond the city limits, tenderly preserved townships nestle into iridescently green mountains that conceal dramatic gorges, such as Nametoko. Inhale the fresh mountain air and keep an eye out for deer, hawks and monkeys.
Enjoy the local specialty of jakoten, dried fish cake, or return to the incredible eateries aboard your Discovery Yacht for lunch. Spend the afternoon unwinding in the elegant Scenic Lounge.
Relish a morning coffee on your private verandah as you admire the dramatic landscape of Kagoshima on your journey toward the city. At the southern tip of Kyushu, Mount Sakurajima volcano rises dramatically from the ocean, keeping watch over Kagoshima and painting a handsome and attention-stealing backdrop.
Unearth the feudal history and explore the palm-lined streets of Kagoshima or opt to spend the day on board, appreciating the stunning aspects of Sakurajima from the elegant Sky Bar. Take in the sun in a secluded cabana, revive with a dip in the Vitality Pool, and sip your favourite cocktail from the bar.
Awaken to the luxurious haven of your 6-star suite to watch the sun dance across the crystalline waters of World Heritage-listed site Amami Oshima. The largest island in the Satsunan chain, Amami Oshima is an unspoiled haven for a diverse eco-system of endemic flora and fauna.
Stroll the soft-sanded beaches and immerse in the temperate waters of this natural gem. Uncover the immaculate beauty of the protected Kuroshio-no-Mori Mangrove Park. Before you return to the comfort of your Discovery Yacht this afternoon, take the opportunity to sample the local specialty of Keihan chicken rice, a dish that’s origins can be traced back to the Edo period.
As we sail onwards, dedicate your afternoon to wellness with a mindful practice in the Senses Spa located on Deck 7. Exhale in the sauna or plunge into a temperature-controlled pool to invigorate your senses as you gaze upon the expanse of the ocean beyond.
Spend the morning indulging your body and reviving your mind in the 550sqm Senses Spa, unwinding in the expert hands of dedicated spa practitioners. This afternoon, feel restored and ready to plunge into the gem-like waters of Zamami Island in the Kerama Island group.
Renowned for its white-sand beaches and stunning waters populated with fascinating marine life, Zamami is the second-largest of the Kerama Islands. Slip below the surface for a refreshing swim or snorkel to marvel at the fervent underwater activity. Explore the charming seaside village and simply take in the tranquil scene.
This evening, join newly made friends in the impeccable Scenic Lounge Bar to compare trip notes and relive the day’s experiences over a selection of all-inclusive premium beverages, including more than 100 varieties of whiskeys.
Rich with tradition and fascinating history, Okinawa has a captivating heritage enhanced by its breathtaking Pacific-hemmed beauty. Explore the prefectural capital of Naha to discover this former epicentre of the Ryukyu Kingdom. You may visit Kokusai Street to shop for mementos and absorb the vibrant local culture, or perhaps learn more about the Shuri Castle and the historic precinct.
Alternatively, enjoy a swim in the shimmering ocean before retreating to the inviting sanctuary and impeccable amenities of your ultra-luxury Discovery Yacht. Enjoy your elegantly appointed suite while you prepare for an engaging private teppanyaki experience at Night Market @ Koko’s, or any of the other up to 10 on board dining experiences this evening.
This morning, wake-up to find Ishigaki Island beckoning from your balcony in a dazzling spectrum of blue-green hues. Part of the Iriomote-Ishigaki National Park, the island is home to Japan’s southernmost city and is the gateway to the captivating Yaeyama Islands.
Enjoy a relaxed and delicious breakfast in the privacy of your ultra-luxury suite or share the inspiring views with your fellow guests at the Yacht Club. You may choose to revel in the sun, sea and vibrant coral reef of the island’s southern coastline; take a gentle hike to the north-east Hirakubo Peninsula or stroll the fascinating city centre. Then, back on board, relish a refined and elegant meal at French fine dining and Champagne bar, Lumière.
Enjoy a relaxed morning on board today as Scenic Eclipse II arrives in port at midday. The city of Hualien sits on the east coast of the island of Taiwan, famed for its beautiful coastline. It’s the gateway to Taroko Gorge National Park, one of Taiwan’s most famous sites.
The landscape of Taroko Gorge has been formed by the great forces of nature, from typhoons and earthquakes to millions of years of erosion. Today, it is a patchwork of marble gorges, bright blue rivers and pockets of untouched forest. There are challenging trails for experienced hikers or gentler routes that take you past ancient temples, tumbling waterfalls and hidden caves. Be sure to bring your camera to capture the most spectacular moments.
Today, it is time to farewell Scenic Eclipse after 17 magical days on board. Be sure to fit in one last indulgent breakfast at the Yacht Club or ask your butler to bring coffee to your suite so you can take your time packing up.
If you would like to explore more of Taiwan, Scenic can arrange post-cruise accommodation and suggest tours or activities.
Please book your flight to depart out of Taipei after 12:00 PM.
The itinerary is a guide only and may be amended for operational reasons. As such Scenic cannot guarantee the cruise will operate unaltered from the itinerary stated above. Please refer to our terms and conditions for further information.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.