Tour/Cruise
30 days
$AUD 978 per day
Departure: Calgary, Canada
Arrival: New York City, United States Of America
River/Small ship/Barge
Lakes, mountains and cosmopolitan cities
Welcome to Calgary. Home to the famous Calgary Stampede celebrations, it is the largest city in the province of Alberta, a fusion of sophisticated urban life and warm Western hospitality.
Upon arrival, transfer to the Dorian, Autograph Collection where you’ll meet your Tour Director and fellow travellers at a welcome briefing.
Journey from Calgary to Banff today, exploring delicious local food on the way. Enjoy a two-night Special Stay at the prestigious Fairmont Banff Springs Hotel.
Enrich
Ramble the range roads off Alberta’s historic Cowboy Trail to experience the flavours of the Rocky Mountain foothills on your journey from Calgary to Banff. Despite harsh conditions, dedicated farmers produce some of Alberta's most delicious food. Meet two of Alberta’s premiere food-producing families and enjoy a special Farm to Fork welcome lunch by an exceptional chef.
Nestled in the heart of the Canadian Rockies, Banff is a picturesque mountain town renowned for its stunning natural beauty, vibrant culture, and year-round outdoor excursions. Choose from a range of activities to explore the World Heritage-listed Banff National Park, Canada's first.
Freechoice:
Helicopter Flightseeing: Embark on a 25-minute helicopter flight over the Three Sisters Peaks for breathtaking views of the Rockies.
Bow River Float Trip: Join your oar-powered raft for a relaxing cruise along Bow River. Observe the superb scenery and local wildlife.
Fairmont Spa Banff Springs: Rejuvenate in the mineral pools of the Willow Stream Spa, drawing energy from the mountains around you as you relax in this quiet sanctuary.
Banff Gondola: Reach the top of Sulphur Mountain to experience a stunning bird’s-eye view of Banff township and six mountain ranges.
Freechoice Dining:
From a hidden Bavarian Alpine delight nestled in the woods to celebrating the simple pleasures of rustic Italian food and the flavours and aromas of a French brasserie, enjoy outstanding cuisine with a selection of Scenic Freechoice dining options.
Arrive at Lake Louise, the "Diamond in the Wilderness", and experience the breathtaking Fairmont Château Lake Louise, amidst unparalleled natural beauty. Enjoy an overnight Special Stay in lakeview rooms.
Enrich
Meet a retired member of the Royal Canadian Mounted Police for an insight into the importance of the Mounties, past and present.
Freechoice Dining:
With a selection ranging from French-Canadian Brasserie-style overlooking the spectacular Lake Louise to the very best in contemporary Canadian cuisine, enjoy dining in stylish décor and surroundings where attentive service creates the perfect atmosphere for a memorable dining experience.
The Icefields Parkway is renowned as one of the most spectacular drives in the world due to its breathtaking scenery of towering mountain peaks, ancient glaciers, turquoise lakes, and cascading waterfalls. Today we'll travel through this magnificent highway, winding through the heart of the Canadian Rockies and stopping at the Columbia Icefield.
Glide onto the icy expanse of the Athabasca Glacier on board an Ice Explorer, immersing yourself in the ancient beauty of this frozen landscape. Later, in Jasper, settle in for the next two nights at the Fairmont Jasper Park Lodge.
Freechoice Dining:
Select from a range of included restaurants at your hotel tonight, from sushi to a steakhouse.
Jasper, in the heart of the Canadian Rockies, is a haven for outdoor enthusiasts and nature lovers alike. Today, explore its rugged beauty of towering peaks, crystal-clear lakes, and pristine wilderness by choosing from a range of Scenic Freechoice experiences.
Freechoice:
Harley Davidson™ Sidecar Tour: Hit the open road of Jasper National Park on a chauffeured motorcycle sidecar tour. It's a truly unique and fun way to experience the unparalleled beauty of the Canadian Rockies.
Maligne Lake Cruise: Enjoy a 90-minute interpretive cruise to Spirit Island on Maligne Lake. Learn about the local history, wildlife and glaciology.
Athabasca River Rafting: Join an experienced guide and raft down the Athabasca River.
Malgne Canyon & Lakes Tour: Marvel at sheer cliffs and stunning vistas from the top of Maligne Canyon. Enjoy a scenic drive through Jasper’s stunning lake area.
Enrich
Explore Jasper's natural wonderland where the Canadian Rockies meet untamed wilderness. Join a guided wildlife tour to witness elk, deer, black bears, moose, and mountain goats thriving in their pristine habitats.
Embark on the legendary Rocky Mountaineer, a journey through the awe-inspiring landscapes of the Canadian Rockies, where you'll traverse mountain passes and dramatic canyons in luxurious comfort on board your GoldLeaf Service glass-dome carriage. Tonight, unwind in a Kamloops hotel selected by Rocky Mountaineer, adding to your unforgettable experience through the heart of the Rockies.
View the confluence of the Fraser and Thompson rivers from your glass-dome carriage. Indulge in the renowned culinary delights of Rocky Mountaineer as you savour delicious cuisine paired with local wine or beer, all while soaking in the breathtaking scenery. Later today, arrive in cosmopolitan Vancouver, and your overnight stay at the Fairmont Hotel Vancouver, immersing yourself in the vibrant atmosphere of this dynamic city. This evening, join your Tour Director and fellow adventurers for a farewell dinner.
Enjoy the serenity of Capilano Suspension Bridge Park this morning, exclusively for Scenic guests. Wander across the swaying suspension bridge, high above the lush forest canopy, and marvel at the breathtaking views of the surrounding wilderness. Then join a city sightseeing tour before boarding your seven-night Alaskan cruise on board Holland America Line’s ms Koningsdam#. Look out for humpback whales or bald eagles from your Verandah Stateroom.
Settle back and relax with a book or explore the restaurants and lounges on board the ship as we cruise northwards.
Cruise to the base of Niagara Falls and experience the deafening roar of the cascading waters. This evening, enjoy a memorable dinner right next to the Canadian Horsesh Falls at Table Rock Restaurant. Later, witness the Niagara Parks Power Station through an epic sight and sound night show. Your overnight Special Stay is at the Niagara Falls Marriott Fallsview Hotel & Spa, where you’ll marvel at the view from your Fallsview room.
Your exploration of the United States begins today in Lancaster, a picturesque city steeped in history and known for its charming countryside, Amish heritage, and vibrant community spirit. Savour a traditional home-style Amish feast in Lancaster, then settle into the Lancaster Marriott at Penn Square.
Embark on a journey of cultural discovery as you visit an authentic Amish farm, gaining profound insights into their rich heritage, faith, and way of life. Then, venture to the bustling metropolis of Washington D.C., where history and modernity converge. It’s defined by imposing neoclassical monuments and buildings – including the iconic ones that house the federal government’s 3 branches: the Capitol, White House and Supreme Court. It's also home to iconic museums and performing-arts venues such as the Kennedy Center.
Relish a two-night stay at the luxurious Fairmont Washington D.C.
Enjoy an immersive guided tour of Washington D.C., where you'll delve into the profound historical significance and enduring influence of the U.S. capital, unlocking its secrets and stories along the way. See the-famous memorials on the National Mall, and Arlington Cemetery, including the Tomb of the Unknowns.
Explore Alaska’s state capital, accessible only by air or sea. Delve into its rich history, from the gold rush era to its indigenous Tlingit heritage. Marvel at glacier vistas and explore its vibrant arts scene. In Juneau, every corner reveals a story waiting to be told.
Your last Alaskan stop, Ketchikan earns its reputation as the 'salmon capital of the world.' Delve into its vibrant atmosphere, where the echs of Native heritage intertwine with the bustling energy of a thriving fishing community. Delight in local delicacies and immerse yourself in the culture of this coastal gem.
A steaming cup of hot chocolate will keep you warm as you are mesmerised by the dramatic ice walls of Glacier Bay. Feel the chill in the air as you witness the majestic ice walls towering above, a dazzling display of nature's grandeur. Let the serenity of this frozen wilderness captivate your senses as you embark on an unforgettable journey through one of Alaska's most iconic natural wonders.
Step back in time as you wander through the streets of Skagway, a living testament to the Klondike Gold Rush era. Delve into its rich history as you encounter meticulously preserved shop facades and wooden boardwalks, each whispering tales of adventure and fortune seekers from days gone by.
This morning see Toronto’s highlights, including the St. Lawrence Market, Toronto Harbour and Dundas Square. Experience breathtaking views of the beautiful Lake Ontario from the iconic Toronto CN Tower. Step out onto the famous glass floor and outdoor observation area. You'll also enjoy a city tour of this bustling metropolis.
Named the “birthplace of America,” Philadelphia was the meeting place for the 1st Continental Congress, the Constitutional Convention, and became the first capital of the United States. Discover the rich history of Philadelphia, where the echs of America's founding resonate through iconic sites and vibrant streets, before continuing your journey to the cosmopolitan allure of New York City. Indulge in a luxurious two-night stay at the renowned New York Marriott Marquis.
The Fairmont Queen Elizabeth Hotel Montreal is conveniently located above the main train station or Gare Central which is connected to the Underground City.
Travel in Business Class on VIA Rail Canada to Toronto. Well crafted menus and beverages are included throughout your peaceful journey. Hop on, relax and let yourself be carried to Toronto in comfort. Enjoy a two-night stay at the Fairmont Royal York.
Savour the final day of your cruise. Unwind and reflect on all the amazing places you visited as we sail southward.
Today travel along the Chemin du Roy which connects Quebec City and Montreal and past Sainte-Anne-de-la-Pérade known as the world capital of ice fishing.
The art of maple sugaring has been a cherished tradition in Quebec for centuries. It began with the Indigenous people of North America, who discovered the sweet sap flowing from maple trees in early spring. As French settlers arrived, they adopted these techniques, giving birth to the beloved sugar shack tradition.
Enrich
Learn how maple syrup is made and dine on traditional Québécois fare at a local Sugar Shack while listening to live, local music.
Arrive in in Montreal, known for its vibrant mosaic of cultures, flavours and bustling creativity. Unveil Montreal's essence as you explore charming streets and iconic landmarks on a city tour, delving into the city's history, architecture, and culture. Then, luxuriate in a two-night stay at the renowned Fairmont The Queen Elizabeth.
Explore this stunning city your way. Today, choose from truly Scenic Freechoice experiences:
Freechoice:
Old Québec Guided Walk: Take a guided walking tour through the quaint cobblestoned streets of North America’s only walled city.
Lower Town & Grand Market by Bike: Enjoy a bike tour rich in history following the city bike path through the narrow streets of the Petit Champlain district. Be immersed in the cultural surrounding and neighbourhood life of Québec City.
Montmorency Falls and Sainte-Anne-de-Beaupres Basilica: Discover the breathtaking natural beauty of Montmorency Falls and feel all its power. Visit Sainte-Anne-de-Beaupres Basilica, the oldest pilgrimage site in Canada.
Enrich
Discover Canada’s wild animals: elk, bison, wolves, bears, foxes in their natural environment at Parc Oméga. Renowned for its immersive wildlife experience, the park allows visitors to drive through vast expanses of natural habitats and encounter native animals.
Québec City sits on the Saint Lawrence River in Canada's mostly French-speaking Québec province. Dating to 1608, it has a fortified colonial core, Vieux-Québec and Place Royale, with stone buildings and narrow streets. Enjoy a two-night Special Stay at the Fairmont Le Château Frontenac. Dominating Québec's skyline, this is the world’s most photographed hotel, visible from almost anywhere in the city.
Discover the city on a guided tour and be delighted by Canada’s bilingual culture. Ottawa is the meeting point of several rivers, the area was an active transportation corridor for an astounding diversity of Indigenous groups and travellers. In fact, the city’s name is derived from the Algonquin word “Odawa,” meaning “to trade.”
Indulge in an authentic Indigenous experience at Madahòkì Farm. Learn to cook your own traditional Bannock over an open fire, sip traditional teas, and hear local tales. Your Cultural Ambassador will share cultural teachings through songs and stories.
Disembark this morning and join your flight to Ottawa for a two night stay at the majestic Fairmont Chateau Laurier. (Flight not included in land only journey price, book flight after 12.30pm).
New York City is a food lover’s dream. Today, join a culinary walking experience and get to know the Lower East Side just like a local.
Explore what was once an immigrant and working-class neighborhood rich in ethnic diversity and culture. Learn about the history of the tenement buildings occupied by the poor. The neighborhood is best known for having once been a center of Jewish culture. We view historic synagogues and nosh on delicacies from the best kosher-style delis and bakeries in the city.
Enrich
Nothing epitomises the excitement of theatre more than a Broadway production. Tonight, you’ll be treated to an unforgettable show in this entertainment mecca.
Today, explore the city and the Canadian culture choosing from a range of activities included for your enjoyment. Later, enjoy a special dinner with your Tour Director and fellow travellers.
Your journey ends today. Farewell your new friends, taking with you wonderful memories.
This itinerary is a guide only and may be amended for operational reasons. Please refer to our terms and conditions for further information.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
|
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
|
$150.00 International airfare per person or as discounted
|
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
|
$200.00 International business class airfare per person or as discounted |
|
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
|
NIL International package, tour, or cruise per booking |
|
|
$ Other Services dependent on service explained to you |
|
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
|
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
|
Mastercard - an additional 2.0% applies
|
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.