Land Tour
15 days
$AUD 1,269 per day
Departure: French Guiana
Arrival: Suriname
Adventure
Private / Tailor made
Few places offer such raw and authentic adventure as the three Guyanas. An eclectic mix of colourful cultures marooned on South America's northern shore between the giants of Venezuela and Brazil, this lesser known but fascinating lost world suffers from low name recognition.
Few people think of this culture rich region when planning a trip to South America. Tourism here is extremely underdeveloped. This is one of the world's best kept ecotourism destination secrets.
A strange mix of European law and rainforest humidity encapsulates this pocket of South America, the home to three equally spectacular countries: Suriname, Guyana and French Guiana. The three Guyanas truly have it all. Pristine waterfalls, virgin jungle, swim in fresh water creeks and paddle with otters. Tempt your taste buds with spicy curries whilst sipping on French wine. Explore a flair of European history as you tread amongst crumbled colonial cities, and learn of an eerie prison camp history. Rock the night away with distinctly Caribbean beats and mingle with the locals in edgy markets. Home to the world's largest water lily, this region is the gateway of vibrant indigenous tribes in the deep Amazon interior. Offering unparalleled wildlife-viewing opportunities from turtle nesting grounds to wild cat spotting, here you will discover some of the world's most diverse plant and animal life.
Although challenging, any adventure traveller will relish in the delight of experiencing a region so untouched. The three Guyana's are well worth the mud, sweat and minor discomforts of uncovering a lesser explored gem.]]>
* Pricing is subject to change at anytime until full payment has been received.
* A minimum of 2 adults is required to guarantee this departure.
A non-refundable deposit of $1000 AUD per person is required to secure your place. Final payment is due no later than 60 days prior to departure. Travel insurance is mandatory for travelling with Crooked Compass. For full terms and conditions, please click here.
Please read our responsible tourism policy here.]]>
Welcome to Guyana! Upon arrival at Cheddi Jagan International Airport, you will be met and transferred to your hotel in Georgetown. You’ll be staying at Cara Lodge, a historic hotel built in the 1840s with a rich and romantic history. Originally the residence of Georgetown’s first Lord Mayor, the lodge has hosted numerous dignitaries over the years, including King Edward VIII in 1923, President Jimmy Carter, HRH King Charles III, and Mick Jagger. This splendid wooden colonial home, now a charming hotel, offers a unique blend of tradition and nostalgia from a bygone era.
Meals
N/A
Accommodation
Cara Lodge or similar
Services
Airport transfer
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Bourda Market
This morning, make an early start to have breakfast at one of the local stands with our host, guide, and culinary master, Chef Delven Adams. He will lead us through Bourda Market, the largest of the four markets in Georgetown. Begin your tour at the Guyana Shop, where you’ll find a wide range of local products produced and packaged in Guyana. From there, you’ll head to the market, meeting some of the vendors from whom Chef buys daily.
Georgetown Market Experience
At the market, visit the fish market, the meat section, and the haberdashery section—where you can find anything from thread to bolts of all kinds of fabric. You’ll see an abundance of dry goods like rice and, of course, demerara sugar. A stop at the bush medicine stalls will provide an educational insight into local remedies. Outside, you can see, touch, and taste a variety of local fruits and vegetables unique to this part of the world. Chef will make his purchases based on your suggestions, then head home to start preparing, while you continue on a tour of the city of Georgetown with an experienced guide.
Georgetown City Tour
During your visit to Georgetown, explore several interesting sites, including the National Museum, which features a broad selection of local animal life displayed in taxidermy within beautiful old glass cases. You will also visit the Walter Roth Museum of Anthropology, which houses a wonderful collection of artefacts that explain the history and lifestyle of the indigenous peoples of Guyana.
Historic Promenade Tour
On this mix of vehicle and walking tour, enjoy views of other historic buildings along the promenade, such as the Public Library, City Hall, the Victoria Law Courts, St. Andrews Kirk, Stabrk Market—once described as a “bizarre bazaar”—and St. George’s Cathedral, one of the world’s tallest free-standing wooden buildings.
Botanical Gardens Visit
Visit the Botanical Gardens, home to an extensive collection of tropical flora. Stop by a pond either in the gardens or the National Park to feed the endangered West Indian Manatees.
Lunch at Backyard Café
After your city tour, head to the Backyard Café for lunch. As the name suggests, this is a backyard that the Chef has transformed into an exclusive little hidden gem of a restaurant. You’re welcome to join the Chef as he prepares a wonderful meal using the fruits and vegetables purchased at the market in the morning. Or, if you prefer, you can relax under the arbour, sipping unique blends of juice or enjoying a cold beer, while taking in the sounds and smells of a delicious meal in the making. Once everything is ready, start eating your way through the courses—just remember to pace yourself, as you’ll want to try it all!
Meals
Breakfast, Lunch
Accommodation
Cara Lodge or similar
Services
Private vehicle with English-speaking guide
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Chartered flight to Kaieteur Falls
After breakfast, transfer a short distance to the Eugene F. Correia International Airport for a chartered flight to the awe-inspiring Kaieteur Falls. Spending two hours on the ground, you’ll witness the world’s longest single-drop waterfall, plummeting 224 metres (741 feet) into a stunning gorge below. The sheer power and beauty of the falls, coupled with the vibrant rainbows dancing around the spray, make this a truly unforgettable experience.
Kaieteur Falls is home to a unique micrnvironment, featuring the world’s largest Tank Bromeliads, which house the tiny Golden frog, and the elusive Guiana Cock-of-the-rock nesting nearby. With some luck, you may also spot the famous Kaieteur Swifts or Makonaima Birds, which nest under the vast rock shelf shaped by the Potaro River over millions of years. A tour around Kaieteur Park offers several vantage points for excellent photo opportunities. You’ll have the chance to observe the beautiful, tiny ‘golden frog’ up close and, if you’re fortunate, catch a glimpse of the brilliantly coloured, orange ‘Cock-of-the-rock’. The area also boasts a variety of carnivorous plants, wildflowers, Heliconias, Bromeliads, and endemic Orchids.
Fair View Airstrip to Atta Rainforest
After re-boarding the aircraft, you will be transferred to Fair View airstrip, where you will be picked up and taken to Atta Rainforest Lodge. The journey along the trail is one of the best opportunities to spot the elusive Jaguar. While sightings aren’t guaranteed, many visitors have been lucky! Along the way, you’ll watch for a variety of bird species that frequent the forest edge. This road, which connects Guyana to Brazil, sees very little traffic, making it a prime area for spotting wildlife like Agouti, Tayra, Tapir, and Black Curassow.
The journey concludes at Atta Rainforest Lodge, home to the famous Iwokrama Canopy Walkway. The walkway is located near the southern boundary of the Iwokrama Reserve in central Guyana and features four suspension bridges leading to three platforms, the highest of which is over 30 metres above the ground.
The clearing around the lodge is another excellent spot for birdwatching, particularly for the Crimson Fruitcrow, one of Guyana’s “must-see” birds. You might also spot the growing family of Black Curassow, which have become accustomed to visitors and frequently pass through the clearing.
Meals
Breakfast, Lunch, Dinner
Accommodation
Atta Rainforest Lodge or similar
Services
Private vehicle with English-speaking guide|
Chartered flight to Kaieteur Falls
Chartered flight to FairView airstrip
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Birdwatching at Dawn
Before dawn, head back to the canopy for some prime birdwatching. Here, you might spot the Rufous-throated Sapphire, Green Aracari, Pygmy Antwren, and Guianan Streaked-Antwren. With a bit of luck, Guianan Toucanet, Pompadour Cotinga, Buff-cheeked Greenlet, and other crown specialists could also make an appearance. From this treetop vantage point, Red Howlers and Black Spider Monkeys might be visible.
Exploring the Surroundings
In addition to the Iwokrama Canopy Walkway, there are various trails around the area for wildlife and birdwatching walks. The forest is home to numerous bird species, stunning insects, noisy amphibians, and playful primates. Deer, Tapir, and Agouti frequently visit the lodge. Serious birders might want to search the undergrowth for the elusive Rufous-winged Ground-cuckoo.
Evening Wildlife Spotting
As night falls on the canopy walkway, keep an eye out for the White-winged Potoo. Night walks offer a chance to discover something new, with the possibility of encountering one of the six different cats found along the transnational road near the lodge.
Meals
Breakfast, Lunch, Dinner
Accommodation
Atta Rainforest Lodge or similar
Services
Private vehicle with English-speaking guide
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Welcome the dawn chorus from the canopy walkway and then return to the lodge for breakfast before departure.
Cock of the Rock Trail
Transfer to Ginep Landing, with a stop en route at the Cock of the Rock trail. This short trail at Corkwood offers a chance to see the brilliantly coloured Guianan Cock-of-the-rock. As you walk through the pristine rainforest, guides will explain how local plants are used for medicines and other purposes.
Peanut Butter Factory Visit
Continue your transfer to the Peanut Butter Factory. Visit the village of Aranaputa and their community-operated factory, which provides a market for local peanut farmers. Operated by a co-
operative of local women, the factory produces organic peanut butter and cassava bread for local schools.
Lunch at Pakaraima Mountain Inn
Proceed to Pakaraima Mountain Inn, located in the Aranaputa Valley, just outside the village of Yakarinta. Enjoy a home-cooked lunch on the veranda and hear fascinating stories from your host, Charlie De Freitas.
Boat Trip to Karanambu Lodge
After lunch, transfer to Ginep Landing and take a boat trip on the Rupununi River to Karanambu Lodge. Depending on the river level, look out for Giant Otters along this stretch of the river.
Exploring Karanambu Lodge
Karanambu Lodge, a 110-square-mile former cattle ranch in the North Rupununi, was once home to conservationist Diane McTurk. The area is renowned for its biological and cultural diversity, with expansive wetlands, savannah, marshy ponds, and a 30-mile stretch of the Rupununi River. It boasts over 600 bird species and 200 mammal species, along with 700 fish species.
Rich in history, Karanambu is the homeland of the Makushi people and has been explored by notable figures like Robert and Richard Schomburgk, Charles Waterton, Evelyn Waugh, and Gerald Durrell. David Attenborough also documented his experiences here in “Zoo Quest to Guiana”.
Enjoy guided excursions twice daily — in the early morning and late afternoon — to explore the river, savannahs, and forest trails. Activities include riverboat trips, 4×4 excursions on the savannahs, and walks to different ponds.
Evening Activities
In the late afternoon, take a boat trip to search for wild Giant River Otters and visit the ponds at dusk to see the giant Victoria amazonica waterlily bloom. On the return trip, spot Black Caiman and nocturnal wildlife.
Meals
Breakfast, Lunch, Dinner
Accommodation
Karanambu Lodge or similar
Services
Private vehicle with English-speaking guide
Boat ride
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Giant Anteater Habitat
This morning, head out early to an area of rolling grasslands known for its population of giant anteaters. With a bit of luck, you might spot one of these impressive six-foot-long animals foraging for breakfast from the termite mounds scattered across the savannah. Though these creatures typically have overlapping home ranges, they are mostly solitary except during mother-offspring bonding, aggressive male interactions, and mating. Notably, mother anteaters carry their young on their backs until they are weaned.
River Excursion and Bird Watching
In the evening, you have the option of a river excursion or exploring woodland patches and gallery forests along the river, where you’ll aim to spot various bird species, including the Agami Heron. For those keen on birdwatching, an evening walk along the airstrip provides the chance to see seven species of nightjar, while the grasslands might reveal the Double-striped Thick-knees.
Meals
Breakfast, Lunch, Dinner
Accommodation
Karanambu Lodge or similar
Services
Private vehicle with English-speaking guide
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Giant Anteater and River Exploration
If you didn’t spot a giant anteater the previous morning, you have another chance to search the savannah. Alternatively, explore the Rupununi River for wild Giant River Otters, Black Caiman, and Arapaima, while enjoying a tranquil boat journey along the river.
Transfer to Lethem
After enjoying breakfast at Karanambu Lodge, depart for Lethem with a scenic drive across the expansive savannah. The journey by vehicle offers a final opportunity to appreciate the vast, open landscapes of the region. Later take a flight to Georgetown.
Upon arrival, you will be met and transferred to your hotel in Georgetown, where you can relax and prepare for the next phase of your adventure.
Dinner at The Secret Garden
Experience an unforgettable meal at The Secret Garden, where Guyanese cuisine meets fine dining in a stunning garden setting. Enjoy a delicious rum cocktail (or mocktail) while Chef Eon John prepares an exquisite menu featuring local ingredients. Chef John, known as the Singing Chef, combines his culinary expertise with a rich musical background for a truly memorable evening. Eon John, born in Guyana and trained internationally, brings a unique touch to Guyanese cuisine. His career includes stints in Germany, France, Spain, and the UK, and he’s currently showcasing his skills on Guyanese TV. Enjoy a feast under the stars with fresh local produce, accompanied by Chef John’s serenades.
Meals
Breakfast, Dinner
Accommodation
Cara Lodge or similar
Services
Private vehicle with English-speaking guide
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Morning Transfer and Mahaica River
At 0430-0445hrs, you will be picked up by your guide and driver at Cara Lodge. Travel eastward from Georgetown along the Atlantic coast to the Mahaica River. The narrow winding road to the landing runs parallel to the river, taking you through areas primarily used for rice and crop cultivation. This well-preserved area along the river supports a rich riverfront ecosystem, home to egrets, herons, ibis, marsh tyrants, and Guyana’s national bird, the Hoatzin. Look out for Howler Monkeys and Giant River Otters as well. Upon arrival at the river landing, enjoy a cup of coffee or tea before embarking on your river tour. This is an excellent opportunity to spot the range-restricted Blood-coloured Woodpecker and the Hoatzin (Opisthocomus Hoatzin), a unique tropical bird.
Feathered Fantasies & Riverfront Breakfast
After the river tour, enjoy breakfast before returning to Georgetown. En route, you will make a brief stop to observe shore birds on the mudflats beyond the seawall, where you might see flocks of Scarlet Ibis, Herons, Egrets, and the rare endemic Rufous Crab-Hawk.
Arrival and Hotel Check-In
Continue to your hotel to freshen up. Pickup and transfer to Cheddi Jagan International Airport for your Surinam Airways flight departing at 1830hrs. Upon arrival, you will be transferred to your selected hotel.
Meals
Breakfast
Accommodation
Eco Torarica Hotel or similar
Services
Private vehicle with English-speaking guide
Internal flight to Suriname
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Paramaribo to Atjoni
Welcome to Suriname! This morning, you begin your nature and cultural experience as you depart from Paramaribo. After travelling approximately 190 km, arrive at the village of Atjoni. At the port, board a motorised can, where your skilled personnel will navigate the breathtaking rapids of the Upper Suriname River to the Danpaati River Lodge.
Danpaati River Lodge
The Danpaati River Lodge is a remote and tranquil oasis nestled in the heart of the rainforest. This serene retreat offers a breezy lounge facing the river, a large pool with a hardwood yoga deck, and access to one of the few safe swimming spots in the Suriname River. Accommodation is in spacious A-frame style cabins, featuring fresh coffee service, mosquito nets, and stunning views of the surrounding nature.
Evening Cruise
Your day concludes with an exciting cruise on the river, searching for caiman resting on the riverbanks.
Meals
Breakfast, Lunch, Dinner
Accommodation
Danpaati River Lodge or similar
Services
Private vehicle with English-speaking guide
River Cruise
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Pikin Slee Village
Today, explore one of the 12 villages affiliated with Danpaati. Located just 30 minutes by boat from Danpaati, Pikin Slee offers a guided tour through its unique village life. You’ll experience the traditions and customs brought from Africa by the ancestors of the local population.
Maroon Museum Saamaka
Next, visit the Maroon Museum Saamaka, dedicated to the cultural heritage of the Saramaka Maroon population. The museum provides insight into the history, ancient traditions, and crafts of the Maroons.
Rainforest Discovery and Lodge Activities
In the afternoon, embark on a rainforest walk to uncover its secrets. Afterwards, you have the option to enjoy a massage combining traditional and Western techniques. Other activities include fishing or a dugout can ride around the island.
Cultural Dance Performance
After dinner, immerse yourself in a traditional cultural dance performance. Enjoy dances such as the Seketi, Awasa, and Bandamba, performed by the local population, with explanations of their cultural significance provided by your guide.
Meals
Breakfast, Lunch, Dinner
Accommodation
Danpaati River Lodge or similar
Services
Private vehicle with English-speaking guide
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This morning, enjoy some time at leisure to take in your beautiful surroundings and take photos. After bidding farewell to the staff, depart by dugout can from Danpaati to Atjoni. From there, continue your journey back to Paramaribo by vehicle.
This evening, you will be transferred to the stylish Indonesian restaurant “Mirosso” for dinner.
Meals
Breakfast, Lunch, Dinner
Accommodation
Eco Torarica or similar
Services
Private vehicle with English-speaking guide
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Today, you’ll explore Paramaribo, Suriname’s capital and a UNESCO World Heritage site since 2002. Enjoy a guided tour, both by car and on foot, of the city’s prominent historic locations. The tour will showcase unique architecture, including the former Fort Zeelandia, the Presidential Palace, Independence Square, and other significant monuments that reflect Suriname’s colonial history. Stroll along the Waterkant by the Suriname River, visit the Palm Gardens, and see a mosque located next to a synagogue. After the tour, return to your hotel.
Journey to St. Laurent
Set off early to ensure a relaxed journey eastbound along Suriname’s coastal road to the Albina border station. From there, board a Piaka or Pirogue can for a crossing of the Maroni River, heading towards St. Laurent. Once in St. Laurent, enjoy a mini city tour, including a visit to the well-preserved Camp de la Transportation, a historical transit point for slaves, indentured servants, and political prisoners.
Arrival in Kourou
Continue the transfer to Kourou and check into your selected hotel.
Meals
Breakfast
Accommodation
Hotel Atlantis or similar
Services
Private vehicle with English-speaking guide
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Kourou to Îles du Salut
After an early breakfast, you’ll transfer to the dock in Kourou for your departure to the Îles du Salut, also known as “Devil’s Island.” This intriguing group of three islands—Îles du Salut—is located seven miles off the coast of Kourou. You’ll embark on a catamaran journey to your first stop, Île Royale.
Île Royale
Rich in history, the islands have served various roles since 1762, including as a transit point for explorers, slaves, and political prisoners. Île Royale features the oldest and most extensive buildings, including an old church, administrative offices, and officers’ quarters. The island also hosts a restaurant and lodging facilities. Note that Île du Diable (Devil’s Island) is off-limits to visitors due to hazardous shoreline conditions; it is famously known for housing Alfred Dreyfus and being the escape site of Papillon.
Île Saint-Joseph
The southernmost island earned its reputation as the ‘silent island,’ where inmates were prohibited from speaking. This island is infamous for its severe conditions, earning it the grim nickname ‘man-eater.’
Arrival Île Royale
Once at Île Royale, you can explore the well-preserved prison structures, including cell blocks and dormitories, and visit the children’s cemetery behind the old hospital. If you finish early, relax under the shade by the dock and keep an eye out for sea turtles near the rocks. Return to Kourou by catamaran and transfer back to your hotel.
Meals
Breakfast, Lunch
Accommodation
Hotel Atlantis or similar
Services
Private vehicle with English-speaking guide
Catamaran ride to Kourou
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Guiana Space Centre (Centre Spatial Guyanais)
Begin your day with a transfer to the Guiana Space Centre, located in Kourou, French Guiana. The centre is a major spaceport and plays a pivotal role in European space missions. Enjoy a motor coach tour of the facility, which includes visits to various assembly buildings, launch pads, and control centres. Note that the tour is typically conducted in French, but your guide will provide translations where possible.
Be aware that tour schedules and access may be subject to last-minute changes due to rocket launches or technical reasons. Rocket launches can lead to the closure of the centre and Devil’s Island, which lies beneath the launch trajectory.
Transfer to Cayenne
After your tour, transfer to Cayenne, the capital city of French Guiana. It serves as the administrative and commercial hub of the country.
Cayenne City Tour
Enjoy a tour of Cayenne, the administrative and commercial centre of French Guiana. It is a typical Creole town with about 50,000 inhabitants, half of the entire population of the country. The Fort Cépérou, the Place Léopold Heder, the hotel of the Jésuites, the Place de Grenoble, the Place des Palmistes, the colonial hospital, the Franconie Museum, the town hall and the city centre are the gems of Cayenne.
Meals
Breakfast
Accommodation
Hotel Central or similar
Services
Private vehicle with English-speaking guide
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The day is at your leisure until it is time to transfer to your departing flight
Meals
Breakfast
Services
Airport transfer
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51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.