Land Tour
9 days
$AUD 637 per day
Departure: Taiwan
Arrival: Taiwan
Adventure
Private / Tailor made
Hike on century-old paths, through a land of lush forests, rolling tea plantations, towering ocean cliffs and through impressive gorges. The landscape of Taiwan will leave your jaw hanging and there is no better way to explore it than on foot.
Discover volcanic geysers and tranquil lakes, witness Zen drumming on a mountaintop, and follow your taste buds through local markets as you savour incredible local delicacies. Climb to spectacular viewpoints, and lose yourself in the teahouse lined alleys of quaint historic villages and laid-back coastal towns. Follow paths over rolling green hills adorned with alpine wildflowers and accompanied by the sound of birdsong. The adventurous landscape, paired with Asian elegance, 15,000 temples and the morph of Taoism, Buddhism, Confucianism and all other walks of faith, makes Taiwan one of the most blended nations on the planet. Taiwan really ds have something for everyone.]]>
* Pricing is subject to change at anytime until full payment has been received.
* A minimum of 4 adults is required to guarantee this departure.
A non-refundable deposit of $1000 AUD per person is required to secure your place. Final payment is due no later than 60 days prior to departure. Travel insurance is mandatory for travelling with Crooked Compass. For full terms and conditions, please click here.]]>
Welcome to Taiwan! Upon arrival in Taipei, you will be met and transferred to your hotel. The remainder of your day is at leisure.
Taiwan’s sprawling capital city is an exciting mix of South East Asia, US and Japanese influences. The skyline is dominated by the impressive Taipei 101 Tower, once the tallest in the world, and made more impressive by its backdrop of rolling mountains in the North. The city is quirky and friendly and one of the safest capitals in Asia. Enjoy the rest of your day at leisure to get acquainted with the city.
Meals
N/A
Accommodation
3 nights ArTree Hotel or similar
Services
Airport transfer
]]>
Enjoy breakfast at your hotel this morning before departing to explore Taipei.
Chiang Kai-Shek Memorial Hall
You will start at Chiang Kai-Shek Memorial Hall, an impressive local monument with a square with the National Concert Hall and National Theatre on either side. Similar in shape to Beijing’s Tiantan, the building has been designed to invoke the character of the number 8, which represents good fortune and abundance.
Lunghsan Temple and Herb Lane
You will continue to Lunghsan Temple, one of the oldest and largest temples in Taiwan, built in 1738 and housing the statues of hundreds of Buddhist, Confucian and Taoist Deities. Close by is Herb Lane, a fresh produce market that sells a wide variety of herbs, to be used primarily in traditional healing. The range of herbs includes rare and specialty herbs such as Japanese Knotweed and saxifrage – learn how they have been used in the past and the present day.
Taipei 101 Tower
Next, it is time to get an incredible aerial view over Taipei, as you head to the 89th floor observation deck of Taipei 101 Tower. From 2004 to 2010, this was the tallest building in the world and it is the perfect place to take in a bird’s eye view of the city.
Mt. Elephant and Jinmian Mountain
From here you will continue to Mt. Elephant, where a trail of around 600 stairs will take you to a lookout from where you can get impressive views of the city, but this time the iconic Taipei 101 Tower is included in the skyscape.
For something slightly more challenging, your next stop will be Jinmian Mountain, which will be the first trail walk that you do in Taiwan. This trail is classified as moderate, and in certain areas, you will need both hands to climb, with ropes permanently attached to these areas for you to use to assist you as you walk. The view from Jinmian Mountain is simply breathtaking.
Raohe Night Market
You will continue to Raohe Night Market, one of the oldest traditional markets in Taipei and bustling with street food stalls, carnival games and quaint little shops. You might like to try some of the interesting local specialties as you walk around the eateries (paid locally). Afterwards, you will return to your hotel and have the evening at leisure.
Meals
Breakfast
Accommodation
ArTree Hotel or similar
Services
Private vehicle with English-speaking guide
Sightseeing: Chiang Kae-Shek Memorial Hall, Lunghsan Temple Herb Lane, Taipei 101 Tower, Jinmian Mountain and Raohe Night Market
Travel time and distance
Taipei 101 Tower to Mt. Elephant:Distance: Approx. 1.5 km/ 10 mins drive
Mt. Elephant to Jinmian Mountain: Approx. 6.5 km/ 20 mins drive
Jinmian Mountain to Raohe Night Market: Approx. 9 km/ 25 mins drive
]]>
Yangmingshan National Park
After breakfast at your hotel, you will depart to visit Yangmingshan National Park, a stunning National Park that is well known for its sulphur crystals and hot springs. At the western entrance of the park, you will see the Flower Clock, a large garden artwork formed of colourful flowers. From here you walk to the volcanic landscape of Thermal.
Jinbaoli Path Hike (Yulu Historical Trail)
Your hike today is known as the Jinbaoli Path (Yulu Historical Trail), a century-old path that linked the villages of Daping and Dapu and was used as a trade route to deliver fish, tea and sulphur. This 6.3km route will take around 3 hours to hike, and you will see wildflowers and tantalising glimpses of the coast as they follow the dirt trails and stone steps that make up the path.
Dunshui Harbour Town
This afternoon, you will visit Dunshui Harbour Town, a laid-back coastal town with a main shopping street full of historic buildings and interesting street vendors. You will explore Fisherman’s Wharf which is full of little cafes and restaurants as well as being a hub for fishing boats. Here, you can walk along Lover’s Bridge, a curved white cable-stayed pedestrian bridge that gets its name from its original opening which was on Valentine’s Day. At night, it is lit up with changing colours and a great place to watch the sunset. After enjoying the Danshi River bank with its interesting variety of wetland plants, you will take a ferry ride to the other side of the river.
At the end of the day, you will return to your hotel in Taipei and have the evening at leisure.
Meals
Breakfast
Accommodation
ArTree Hotel or similar
Services
Private vehicle with English-speaking guide
Sightseeing: Yangmingshan National Park, Flower Clock, Thermal Valley, Jinbaoli Path, Dunshui Harbour Town, Fisherman’s Wharf and Lover’s Bridge
Travel time and distance
Yangmingshan National Park to Jinbaoli Path (Yulu Historical Trail): Approx. 10 km/ 20 mins drive
Jinbaoli Path (Yulu Historical Trail) to Danshui Harbour Town: Approx. 30 km/ 45 mins drive
Danshui Harbour Town to Danshui River Bank: Approx. 2 km/ 5 mins drive
Danshui River Bank to Taipei: Approx. 25 km/ 40 mins drive
]]>
Yehliu Geo Park
Enjoy breakfast at your hotel before departing for Yehliu Geo Park. Located on a strip of land that stretches into the Pacific Ocean, this beautiful park is known for its bizarre rock formations formed by wind and sea abrasion. These include mushroom and honeycomb-shaped rocks, and one particularly regal rock tower known as the Queen’s Head which looks like either Queen Nefertiti or Queen Elizabeth in likeness, depending on which angle you are looking at it from.
Jiufen (Chiufen) Village
You then continue to Jiufen (Chiufen) Village, a quaint and charming small town packed with history. The word “Chiufen” means nine pieces and refers to when this town was originally so small and isolated that its inhabitants were made up of just nine families. With markets far away, when they needed supplies they would send just one family who would come back and divide the spoils into nine pieces. For a while in the 1890s, the town swelled to a larger size as it became a site of the gold rush, and there are multiple historic sites to be seen as you explore the narrow alleyways lined with teahouses, giving a glimpse of the past glory of this location. Throughout the town you will find nooks that have beautiful mountain views, as well as vistas that take in the Yingyang Sea.
Caoling Historic Trail
This afternoon, you will trek for around 3.5 hours on the Caoling Historic Trail, which cuts across Sandiao Cape (Sandiaojiao) starting at Yuanwangkeng, and finishing at Dali on the coast. It is the only section that still remains of the old Ching Dynasty Trail, which is over 130 years old. The present trail is approximately 10 kilometres long and beautifully scenic, as you walk over rolling green hills, with stunning ocean views.
Yilan
When you have finished your hike, you will drive to Yilan, where you will check into your hotel and have the remainder of the day at leisure. Your unique accommodation includes hot and cold spring water baths in your room, perfect for soaking in as you relax at the end of a long day.
Meals
Breakfast
Accommodation
2 nights Well Springs by Sllks, Lakeshore Suao or similar
*hot springs only at Wellsprings by Silks
Services
Private vehicle with English-speaking guide
Sightseeing: Yehliu Geo Park, Jiufen (Chiufen) Village, Yingyang Sea, Caoling Historic Trail and Yilan
Travel time and distance
Yehliu Geo Park to Jiufen (Chiufen) Village: Approx. 38 km/ 1 hr drive
Jiufen (Chiufen) Village to Caoling Historic Trail: Approx. 37 km/ 50 mins drive
Caoling Historic Trail to Yilan: Approx: 30 km/ 40 mins drive
]]>
Taipingshan National Forest
After breakfast at the hotel, you’ll embark on a journey to Taipingshan National Forest Recreation Area, which is about a two-hour drive. Taipingshan, one of Taiwan’s three major national forest recreation areas, is renowned for its rich biodiversity, featuring valuable Taiwan cypress trees and geothermal energy from the Renze Hot Spring. Here, you’ll visit the Bailing Giant Tree and experience the Bong Bong Train.
Next, you’ll explore the Jioujhihze Scenic Area, where Qingshui Geothermal Park, nestled deep in the valley, offers foot soak pools, raised cooking pools, and bathhouse facilities. Enjoy the unique experience of cooking eggs and corn in the hot-spring water using a wicker basket. Following this, a walk along the Jioujhihze Natural Trail awaits, allowing you to immerse yourself in nature along its 1.2-kilometre path.
After a day of exploration, you’ll return to your hotel for a relaxing evening at your leisure. You might choose to unwind in the hotel’s hot springs.
Meals
Breakfast
Accommodation
Well Springs by Sllks, Lakeshore Suao or similar
Services
Private vehicle with English-speaking guide
Sightseeing: Taipingshan National Forest, Bailing Giant Tree, Bong Bong Train, Jioujhihze Natural Trail
]]>
After breakfast at the hotel, you will drive to central Taiwan to a famous lake resort.
Sun Moon Lake is the largest body of water in the country. It is renowned for its scenic beauty, with the lake’s eastern side resembling the sun and the western side resembling the moon. Surrounded by lush mountains, the area offers a tranquil setting and is popular for boating, cycling, and hiking. The lake is also home to cultural sites like the Wenwu Temple and Ita Thao Village.
Once you check in to your hotel the rest of the day is at your leisure.
Meals
Breakfast
Accommodation
2 nights Sun Moon Lake Hotel or similar
Services
Private vehicle with English-speaking guide
Travel time and distance
Yilan to Sun Moon Lake: 300km / 3 hrs 34 min drive
]]>
Enjoy a leisurely breakfast at your hotel and enjoy the beautiful views of Sun Moon Lake. The lake sits at an altitude of 762m in the mountains of Nantou County.
Wen Wu Temple
After breakfast, you will drive around part of the lake to visit Wen Wu Temple. This impressive temple is the only Confucius temple in Taiwan where you will see a statue of Confucius himself, and some of the other bronze statues also represent his disciples. If time permits this morning, you will also visit Tse En Pagoda and Tehua Village.
Mt Moalan Trail
It will then be time for your hike of the day, the Mt Moalan Trail (approx. 3 hours). This is a relaxed scenic walk that takes you to a weather observatory that was built by the Japanese in 1940. From the summit, at 1020m, you can see as far as Puli. The 3km trail is paved, and you will wind through villages, cedar trees, and vast tea plantations, accompanied by the sound of birdsong. The scenery around you is spectacular, with the view of rolling green hills and silhouetted mountains in the distance.
Meals
Breakfast
Accommodation
Sun Moon Lake Hotel or similar
Services
Private vehicle with English-speaking guide
Sightseeing: Wen Wu Temple, Mt Moalan Trail, Tse En Pagoda and Tehua Village if time permits.
]]>
Mt. Hehuan National Forest Area
Start your day with a leisurely breakfast at your hotel before embarking on a drive to the Mt. Hehuan National Forest Area, situated 2900-3000 meters above sea level. This region is renowned for its breathtaking high mountain landscapes and diverse wildlife. Depending on the season, you can witness various types of flower blossoms.
Mt. Shimen Trail
Your adventure includes a walk along the Mt. Shimen Trail, which sits at 3,237 meters above sea level. This 0.8-kilometre trail is one of the most accessible high mountain trails in Taiwan, suitable for both young children and the elderly, allowing for a relaxed stroll with stunning views of open grasslands and the surrounding mountains.
Mt. Hehuan Main Peak
Next, continue to Mt. Hehuan Main Peak, which reaches 3,416 meters above sea level. The 1.8-kilometre trail to the summit rewards you with panoramic views of the surrounding mountain range. There may even be time to walk to the East Peak of Mt Hehuan if time permits.
Taichung City
Following your hike, you will drive to Taichung City for an overnight stay. Check in to your hotel and enjoy the rest of the day at your leisure.
Meals
Breakfast
Accommodation
Overnight Millennium Hotel Taichung or similar
Services
Private vehicle with English-speaking guide
Sightseeing: Mt Hehuan National Forest Area, Mt Shimen Trail, Mt Hehuan Main Peak.
Travel time and distance
Sun Moon Lake to Taichung City: 77km / 1 hr 30 min by car
]]>
After breakfast, you will visit the Taichung Opera House (external visit only), taking in the fascinating architecture. Continue to Rainbow Village where you will see how this retired soldiers community has been transformed into a colourful and eye-catching attraction.
Alternatively, you may choose to explore the elegant Wufeng Lin Family Mansion, known for its intricate details and traditional architecture.
You will be transferred to Taichung International Airport in time for your onward flight.
Meals
Breakfast
Services
Private vehicle with English-speaking guide
Airport transfers
]]>
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
|
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
|
$150.00 International airfare per person or as discounted
|
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
|
$200.00 International business class airfare per person or as discounted |
|
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
|
NIL International package, tour, or cruise per booking |
|
|
$ Other Services dependent on service explained to you |
|
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
|
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
|
Mastercard - an additional 2.0% applies
|
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.