Land Tour
15 days
$AUD 1 per day
Departure: Paris, France
Arrival: Nice, France
Embark on a captivating journey through five alluring regions of France, the graceful châteaux of the Loire Valley, the Dordogne, the land of the Cathars in the Languedoc Roussillon, to ancient Provence and the stunning Côte d’Azur. Wonderful experiences including the extraordinary Carrières de Lumières, the incredible caves of Gouffre de Padirac and afternoon tea in Rothschild’s luxuriant Villa Ephrussi.
Your tour commences this evening in Paris. Join us tonight for a welcome drink before dinner. This is an ideal chance to meet, and get to know, your Tour Manager and fellow travellers.
We board our coach and make our way south-west to the verdant Loire Valley where, during the 15th and 16th centuries, the Kings of France and their courtiers created their grand holiday palaces. What better way to be introduced to the wonderful Loire Valley than our afternoon stop at Chambord where we enjoy a guided tour through the magnificent château. This enormous château was created by King Francois as a hunting lodge within the surrounding grounds, which consisted of over 5000 wooded hectares. Tonight enjoy dinner in your Loire Valley hotel, where we stay for 3 nights.
This morning we enjoy a visit to the magnificent Château Chenonceau, spanning the River Cher on a series of graceful arches. Possibly one of the most photographed of the Loire châteaux this was the former home of Diane de Poitiers and Catherine de Medici. Explore the stunning gardens and interior of the château. Later we stop to explore the charming riverside town of Amboise, on the banks of the River Loire, with its Royal Palace, where Leonardo da Vinci once lived as a guest of King Francois I. We have included a visit to da Vinci’s residence – Château du Clos Lucé. Here in the underground rooms, you will see on display, forty machines designed by this amazing inventor.
This evening will be free amongst the cobbled streets of Blois, under the shadow of the cathedral and Royal Palace. Time to discover your own provincial bistro for dinner.
Our morning will be spent exploring the wonderful terraces and gardens of Château Villandry. Inspired by the classic gardens of the 16th and 18th century, different levels of the gardens include ponds, topiary, ornamental hedges and an extraordinary kitchen garden covering 12,500 square metres. Lunchtime will be at leisure in the old town of Tours around Place Plumereau. Later we follow the Loire Valley, stopping at a Wine Cave for a tasting of local Loire Valley wines. Dinner this evening is included in your hotel.
This morning we make a poignant visit to the ‘ghost village’ of Oradour-sur-Glane. In June 1944, without apparent provocation, soldiers from the 2nd Waffen-SS Panzer Division massacred all the inhabitants of this quiet, little village. The village was then destroyed. The village was never rebuilt and has been preserved as a memorial to this awful atrocity. We have included entrance with audio guides to the museum ‘Centre de la memoire d’Oradour’. Later we continue to Lascaux, a UNESCO World Heritage Site, famous for its magnificent Palaeolithic cave paintings. Whilst the actual caves themselves are now closed to the public, we visit the nearby Lascaux IV museum to see the superb replicas of the cave paintings found in the Great Hall of the Bulls and the Painted Gallery. As a finalé, we continue to the Dordogne Valley with its sleepy villages, medieval châteaux, meandering rivers and lush landscape that so epitomises French rural life. We stay the next three nights in the perfectly preserved Sarlat la Canéda, one of the most stunning towns in France.
A guide joins us for the whole day. First we explore the medieval, architectural time capsule village of Sarlat. Noted for its gourmet food, cheeses, pâté and foie gras, Sarlat is also famous for its beautifully preserved old town with its café filled squares and delightful cobblestoned alleyways. In the afternoon we will drive to the nearby village of La Roc Gageac, set beside the pretty Dordogne River. Here we will board a barge and drift slowly down the River Dordogne past medieval castles. Later we visit the incredibly picturesque village of Domme. We have included a ride on the petit train up through the ramparts to the town square. You will have time at leisure to explore the sleepy village and enjoy the sweeping views across the Dordogne Valley.
This morning we will visit the ‘pilgrimage town’ of Rocamadour. Incredibly picturesque, this town sits on a tributary of the Dordogne. High above the old town are churches and monastic buildings, whilst below is an old town dating back centuries, and which once welcomed those on the ‘Pilgrims Trail’. In the afternoon we change our focus from man’s creations to that of nature, as we enjoy a visit through the astounding caves of the ‘Gouffre de Padirac’. This 25 kilometre underground system boasts massive galleries and chambers. A visual feast and beautifully lit, we also experience a 500 metre boat ride inside the caves to emerge into the spectacular ‘Grand Dome’. Your evening is at leisure in Sarlat.
Heading south we reach the walled city of Carcassonne where we are joined by a local guide to explore the ramparts and old town of Carcassonne. The medieval castle, with its gigantic double walled fortifications and 53 watchtowers, is the 2nd most visited site in France outside of Paris. Dating back to the 13th century, Carcassonne is a magnificent timepiece. We also make sure you have time at leisure to explore. Later, we continue through the Languedoc Roussillon region to the graceful city of Montpellier. This is the perfect base from which to fully explore this region, and why we stay here for the next five amazing nights!
This morning we visit Nimes, where a local guide will join us for a walking tour of this remarkable city. Dating back to the bronze age, the central part is traffic free. Right in the centre you will find the Maison Carrée Roman temple, and the giant Arena of Nimes – the best preserved amphitheatre in the Roman Empire. Later we will drive into the famous Camargue region and enjoy ‘My Time’ in Aigues-Mortes. The 13th century walls and ramparts fully encircle this historical town and form a striking contrast to the vast salines (salt flats) that encircle it. This evening we have included dinner in a local wine estate.
A leisurely start. A local guide will take us on a morning walk around Montpellier ’s city centre to see the highlights. The rest of your day and evening is entirely free to explore and enjoy ‘My Time’.
A leisurely start before we drive inland to the UNESCO listed Causse du Larzac region. Our first stop will be at the medieval village of La Couvertoirade, which was voted one of the ‘Plus Beaux Villages de France’ (most beautiful villages of France). The village was transformed into a dramatic fortified castle by the Knights Templar approximately 800 years ago; the flower bedecked, narrow, cobblestoned streets are steeped in history and the little church is littered with secret Masonic signs. Later, equivalent to the height of the top of the Eiffel Tower, we take the extraordinary Millau Viaduct across the mighty Tarn Gorge. After visiting the Viaduct Museum, we enjoy lunchtime at leisure in Millau. Next stop Roquefort! We have included a guided tour down through the Caves and a tasting of varieties of this rich tasty cheese. (The salami infused with Roquefort is quite unbelievable!).
A busy, but incredibly rewarding day. First up we journey to the crumbling castle and once deserted village of Les Baux to discover the craft shops and cafés scattered throughout the ruins. Set on the craggy hillside, this rejuvenated town is an extraordinary sight. We have also included entrance to enjoy a stunning audio-visual art show – the Carrières de Lumières. Underground, inside an abandoned quarry, you will have a totally unique sound and vision experience as classic works of art are projected as massive fresco all around you, onto the walls and ceilings. Please do check out the video on the web. Astounding! Lunchtime will be at leisure exploring the Papal city of Avignon.
Mid-afternoon we stop to enjoy a short walk across the spectacular Pont du Gard – an imposing 2,000 year-old Roman aqueduct which was built with giant stones weighing up to six tons. In a beautiful setting, this remarkable structure spans 200 metres between the craggy hillsides of the River Gard.
Your evening is at leisure in Montpelier.
First stop today will be in the old fishing village of Cassis, on the Côte d’Azur. We enjoy a morning cruise to explore some of the incredibly picturesque Calanques. These rugged inlets with steep cliffs tumbling into the crystal clear, azure waters are best viewed by boat. Lunchtime will be at leisure in the picturesque harbour of Cassis. Later we continue to Nice, nicknamed the ‘Queen of the Riviera’, where we stay the next three nights.
Your morning is entirely free in the elegant resort town of Nice. Make sure you visit the wonderful fresh food, local produce and flower markets which are amongst the best in France! Take time to stroll and shop amongst the winding streets and perhaps enjoy lunch in one of the attractive seaside restaurants. Nice also boasts a number of art museums.
This afternoon we will visit Saint-Jean Cap Ferrat and the fabulous Villa Ephrussi – home of the Rothschild family. We have included a self-guided tour through this exceptional villa, perhaps the grandest on the Côte d’Azur, to see Béatrice Ephrussi’s grand apartments, tapestry and porcelain collections, and the magnificent gardens. We have also included afternoon tea in the restaurant, which boasts enormous views along the Azure Coast.
Later this afternoon we have also included an excursion to Monaco. Following the scenic drive along the ‘Moyenne Corniche’ to the city of Monte Carlo we will see the Royal Palace before time in the old town to enjoy dinner at leisure.
Our morning is spent in the extravagant seaside resort of Cannes. Famous for its movie stars and the Cannes Film Festival, we have time to explore the old port town and ‘La Croisette’ – the seafront promenade lined with palm trees, upmarket boutiques, cafés and grand hotels.
As a finalé, we will drive in to the foothills of the Alpes Maritimes to the old town of St Paul de Vence. With its imposing ramparts, overlooking the Provençal countryside, the wonderful natural light attracted an artists’ colony. Soon they were followed by film directors and movie stars, then galleries and shops. We enjoy a farewell dinner in a local restaurant.
Your tour ends today after breakfast.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
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Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
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11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.