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Itinerary
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$AUD 255 per day

Departure: Nairobi, Kenya

Arrival: Cape Town, South Africa

Adventure

Travel from Kenya to Cape Town through some of Africa’s most incredible sights on this jaw-dropping 48-day overland journey. Explore Kenya’s bustling capital, keep your eyes open for the Big Five in the vast savannas of the Serengeti, hike through lush mountain terrain and traverse sprawling desert plains in Namibia. Sample unique flavours, meet warm and welcoming local communities, relax beachside in Zanzibar, and prepare for an unforgettable southbound adventure through some of Africa's best.

IMPORTANT INFORMATION

1. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Days 33 (Camping) and Days 40,41,42 (Chalet) where you will be in shared accommodation and is subject to availability. Please speak to your booking agent for further information.
2. An optional sunrise balloon ride in the Serengeti National Park is possible on this itinerary. Please see the itinerary above for full details of this activity. As the balloon only holds 16 people, places are limited and we recommend you book in advance. Please inquire when booking your trip to book this optional activity.
3. This trip is a combination of YXOF, YXON, YXOP and YXOR of our most popular itineraries. As such the make up of your group and your leader may change on Days 9,12 and 27.
4. The Zanzibar portion of your itinerary may have a few more passengers than the maximum group size of 22 as we have a crossover of trips starting and finishing in Zanzibar.
5. This trip starts in Nairobi on Day 1 at 6pm. This allows time after the welcome meeting to explore Nairobi.
This trip finishes upon arrival in Cape Town on Day 48. Please do not book any flights until after 7 pm this evening.

About

What's included

Meals: 43 breakfasts, 30 lunches, 36 dinners.
Transport: Overland vehicle, 4x4 Safari Vehicle, Ferry, Minibus, Mokoro.
Accommodation: Camping (with basic facilities) (2 nights), Camping (with facilities) (36 nights), Hotel (3 night), Bunglow (2 night), Camping (without facilities) (1 night), Cabin (3 nights).
Ngorongoro Crater - 4x4 Game Drive.
Serengeti National Park - Morning 4WD Safari.
Serengeti National Park - Morning 4WD Safari.
Serengeti National Park - Morning 4WD Safari.
Mto Wa Mbu - Village walk & local dinner.
Irente - Lushoto hike.
Irente - Local lunch.
Mikumi National Park - 4x4 Game Drive.
South Luangwa National Park - 4x4 Dawn Game Drive.
South Luangwa National Park - 4x4 Evening Game Drive.
South Luangwa - Anti-Poaching Jewelery Project.
Masvingo - Great Zimbabwe Ruins guided visit.
Matobo National Park - Rhino Tracking, Park Visit & San Rock Paintings.
Victoria Falls - Victoria Falls Wildlife Trust (The Intrepid Foundation partner) visit.
Chobe National Park - Dawn 4WD Safari.
Okavango Delta - Mokoro safari.
Okavango Delta - Nature Walk.
Grootfontein - San Bushman cultural experience.
Etosha National Park - Overland Vehicle Game Drive.
Cape Cross Nature Reserve - Cape Cross seal colony.
Sossusvlei - 4x4 Tour.
Sesriem - Sand dunes visit.
Fish River Canyon - Canyon entrance.

Gallery

Itinerary

Day 1: Nairobi

Jambo! Welcome to Kenya. Your adventure begins with a welcome meeting at 6 pm. You can arrive at any time as there are no activities planned until this important meeting. If you arrive early, perhaps head out and explore the National Museum of Kenya, the Karen Blixen Museum or the highly recommended Bomas of Kenya, where traditional homesteads of several Kenyan tribes are displayed in an outdoor village.

Day 2: Mto wa Mbu

Depart early for Mto wa Mbu in your overland truck. The trip includes a border crossing from Kenya into Tanzania, so be sure to have your passport handy. While you're on the road, there will be a stop at an ATM and a market or shop to stock up on any supplies you might need for the coming days. Arrive in Mto wa Mbu and acquaint yourself with this delightful small village – it's a fascinating snapshot of small-town African life, situated well off the tourist trail.

Day 3: Ngorongoro Crater / Serengeti National Park

Get up early, put your camping and personal gear into a six-person jeep and head out for an excursion into the Serengeti via the Ngorongoro Crater. Enjoy a safari in the crater, spending 3 to 4 hours exploring this incredible, perfectly intact volcanic caldera. Watch for black rhinos, lions, leopards, elephants, impalas, zebras and hippos. The crater floor offers excellent game viewing all year round (some 30,000 animals live here) and the photo opportunities are unrivalled. Next, it's on to the wide-open plains of the Serengeti. Green after the rains, brown and burnt in the dry season, this is perhaps the quintessential image of Africa – the home of thousands of hoofed animals and fierce predators. Your campsite is within the Serengeti itself, so listen out for the sounds of nocturnal animals as you drift off to sleep.

Day 4: Serengeti National Park

Awake at dawn and embark on a game drive. You will head out while the animals are at their most active, then head back to camp for brunch at around 11 am. After spending the middle of the day relaxing, just like the animals do, head out again as the day begins to cool. You'll return from this second game drive in time for dinner. There's also the option of a balloon ride over the park this morning – in place of some of today’s game drives. If you have pre-booked this activity, you will be picked up before dawn and driven to the launch site. After a safety briefing, glide through the dawn, sometimes at tree height, getting some amazing photo opportunities. Sometimes you will ascend, getting an overview of the enormity of the plains and the early morning movements of the teeming herds. After landing, indulge in a five-star bush breakfast, then be returned to camp.

Day 5: Serengeti National Park / Mto wa Mbu

Rise with the sun and enjoy another game drive as you leave the Serengeti in your dust. Jump back into your overland vehicle and head for Mto wa Mbu. Once camp is set up, join the local community for a guided stroll around the farming areas, milling machine, and local homes and farmlands. After, we'll share a local dinner in town and if time permits you may have the oppertunity to watch how it's made with a local cooking demonstration.

After setting up camp, we'll take a guided stroll through the farming areas, milling machines, and local homes and farmlands, getting to know the local community and their way of life. Later, we'll enjoy a scrumptious local dinner in town. If time permits, you might even get to witness a local cooking demonstration and see how it's made.

Day 6: Usambara Mountains

Prepare yourself for a long travel day heading for the Usambara Mountains. Stretch your legs during a brief supply stop in Arusha, then jump back in the vehicle and watch the ever-changing scenery, read your favourite book or get to really know your fellow travellers. Your base will be Lushoto – an old German colony and home to the Wasambaa people. This highland town sits at approximately 1400 metres and this evening you'll camp in the grounds of one of the oldest hotels in Africa.

Day 7: Usambara Mountains

Explore the beautiful Usambara Mountains today – a lovely unspoilt area of Tanzania. Unlike the coast and the north, very few tourists visit this part of the country, so it has a freshness that can be hard to find elsewhere. As beautiful as the surrounding mountains and rainforests are, however, the real jewels here are the local people and villages. You'll experience some hospitality on a visit to some of the small local communities. From your base, you will take a walk out to the gorgeous Irente viewpoint. It's best to pack some water and snacks in a day pack for this trip. On your way back, visit a local cultural project based at an Irente farm and enjoy a picnic lunch.

Day 8: Dar es Salaam

Leaving the mountains behind, travel further south to the coastal town of Kipepeo Beach in Dar es Salaam. Your camp at Kipepeo is by the beach, so make the most of it – perhaps take a stroll along the shore after you arrive and settle in.

Day 9: Stone Town

Catch a ferry to Africa's 'Spice Island' of Zanzibar. Filled with pristine white-sand beaches, winding cobblestone alleyways and fragrant bazaars, Zanzibar has had a colourful history – everything from slave traders to Arabian sultans and fruit exporters. The sight of traditional dhows sailing along the coast evokes what the island must have been like in centuries ago. The old part of Zanzibar's main city is known as Stone Town, and the best way to see this is on foot, exploring the markets, shops, mosques, palaces and courtyards. Explore the many charms of Stone Town, the historic part of Zanzibar's main city, with a local guide. Taste the local delicacies and gain insight into daily local life living on Zanzibar.

When the sun is setting, why not grab a drink from a bar overlooking the seafront. A seafood curry at a local restaurant is also a great choice. You'll spend the night in Stone Town at a basic inn.

Day 10: Zanzibar Northern Beaches

Once checked out of your Stone Town accommodation, consider booking in to an optional guided tour of the island's spice plantations, learning all about the history of this town's spice trade. You will have the opportunity to smell and taste various spices, such as cinnamon, vanilla and ginger, plus sample some teas made with these spices too. After lunch, head to the Northern Beaches, where white sands and sparkling blue seas await. This is the Indian Ocean at its best.

Day 11: Zanzibar Northern Beaches

Enjoy free time in this beautiful archipelago today. There are many ways you can spend your day – perhaps talk to your leader for any recommendations they might have. Snorkelling in search of exotic fish is an excellent option, or you could take a traditional dhow boat on the water. You might also like to feast on a sumptuous lunch of grilled local seafood, or just relax in a hammock underneath a coconut tree with a good book. It's totally up to you!

Day 43: Sesriem

Drive to Sesriem, your base for exploring the incredible Namib Desert region. The most famous part of the Namib Desert is its vast dune fields, the most spectacular of which are found near the Sesriem Canyon. This canyon was formed when the Tsauchab River carved a gorge 30 metres into the gravel deposits about 15 million years ago. Now, the river flows out to the dune fields that stretch for hundreds of miles up the coast and dries up in a clay pan at Sossusvlei. The dunes – the highest in the world – are stunning, with magnificent flaming tones created by the brightly coloured sands.

Day 42: Swakopmund

Today is another free day to enjoy this fun beachside town. If you're after a dose of history and culture, you can stop in at the lighthouse and visit the Swakopmund Museum. Active types and thrillseekers might like to take advantage of the many outdoor activities on offer – this town is the adventure sports mecca of Namibia.

Day 41: Swakopmund

Surrounded by the massive dune fields of the Namib Desert on three sides, and the Atlantic Ocean on the other, Swakopmund is an example of the extraordinary German culture that's found in all major settlements in Namibia. It's worth wandering around town to admire the beauty of the Germanic architecture and take advantage of some excellent souvenir shopping.

Day 40: Swakopmund

Continue to the town of Swakopmund. Be dazzled by the sight, sound and smell of thousands of olive-coloured seals on the shores of Cape Cross while you're travelling up the eerie Atlantic Coast. You'll be able to stop along the way to access an ATM and market if you need some supplies.

Day 39: Spitzkoppe

Travel to the mountain of Spitzkoppe today. The wild lands around this superb granite peak are some of Namibia's most stunning. The mountain itself is 700 million years old and 1987 m (6519 ft) high. Although you shouldn't try to climb to the top, the area is rich in plant life and with some bush paintings to be found. Be sure to look out for the sunset from your bush camp this evening – the landscape is known to take on dazzling hues of orange and red.

Day 12: Stone Town

Spend a final morning relaxing on the sandy northern beaches before returning to Stone Town for an afternoon and evening at leisure. Maybe ask you leader where to grab a urojo, a unique and delicious street treat made from potats and noodles stewed in a stock of tumeric, mango, flour and more. Or maybe grab a sugarcane juice and have a wander. You've got a long day of driving ahead tomorrow, so make the most of your free time while you can!

Day 16: Lake Malawi

Travel from Chitimba to Kande Beach on the shore of Lake Malawi (approximately 6 hours). There will be a chance to stop at a shop or market for any supplies you might need along the way. Enjoy a relaxing getaway from the commercialism and crowds with a few days on the lake’s more peaceful beaches. Your campsite at Kande Beach is right on the shore of Lake Malawi.

Day 15: Chitimba

Enter Malawi and travel to your campsite at Chitimba (approximately 10–12 hours). Malawi, the ‘warm heart of Africa,’ is dominated by its lake, which covers almost a fifth of the country and provides a livelihood for many Malawian people. Fishermen, fish traders and can and net makers all ply their trade on Lake Malawi. A common sight is that of a fisherman in a bwato (a dugout can made from a hollowed tree trunk) fishing on the still lake at the break of day.

Day 14: Iringa

Wake up early this morning to head off on a 4WD game drive into Mikumi National Park with local expert guides. This less touristed park is home to impressive numbers of elephants, hippos, giraffes, zebras, buffalo, warthogs, wildebeest and impalas – and maybe even a predator or two if you're lucky! Afterwards, we'll drive to Iringa (approximately 5 hours) and set up camp on the grounds of a farmhouse on the outskirts of this pleasant settlement. The area is filled with natural bush land which can make it a bird watchers paradise. Make the most of this rural setting by doing some stargazing before you retire for the night.

Day 13: Mikumi National Park

Embrace an early start to catch a 7.30 am ferry to the mainland, then make tracks for Mikumi. It’s approximately an 8-hour drive to your first camp spot, but you’ll get a great look at all that renowned Tanzanian landscape on the way. Gaze out at vast plains dotted with baobab and tamarind trees and maybe catch a glimpse of some of the elephants, buffals, giraffes, lions and leopards that call the park home. Once you arrive at your camp spot, your leader will show you the ropes (literally) and help you set up and get comfortable for your night in the tent.

Day 44: Sossusvlei/Konkiep River

Wake up before dawn and scramble to the top of the dunes for a dramatic sunrise view across a vast sea of sand. The colour changes are simply incredible and provide a spectacular setting for your brunch. Afterwards you will jump in the back of a pickup truck for a trip to Sossusvlei, the incredible salt and clay pan just nearby. Enjoy some time to explore this incredible and mysterious desert oddity. Later, continue to your camp past the small town of Bethanie. Your camp has basic facilities, with showers, flush toilets, wi-fi and optional upgrades.

Day 38: Etosha National Park

Enjoy a full-day game drive in Etosha National Park. Namibia has protected its game reserves against poaching, which means significant numbers of elephants, antelope and other herbivores reside here. The park is also home to some 340 species of birds – keep an eye to the sky where you might spot a soaring eagle. Tonight, you will stay at the particularly spectacular Okaukuejo Camp. The camp overlooks a floodlit waterhole visited by many different species throughout the day and night. Upgrades are not available at this location tonight.

Day 45: Fish River Canyon

Check out the town of Bethanie before heading further south into the vast desert lands of Namibia towards Fish River Canyon. At 500 m deep and over 160 km long, Fish River Canyon is one of the very largest canyons in the world. During the dry season, the riverbed tends to dry out completely, leaving only a few puddles. In the wet season, after the summer rains, the river can turn into a spectacular raging torrent. At any time of year there are remarkable photographic opportunities here as you watch the colour of the granite rocks change as the sun gs down.

Day 17: Lake Malawi

Enjoy free time today and soak up your idyllic surrounds. As well as chilling out on the lake’s sandy shores, make sure you take the opportunity to meet some local Malawians – easily some of the friendliest people in Africa.

Day 23: Great Zimbabwe Ruins / Masvingo

Drive to Masvingo (approximately 5–6 hours). This colonial settlement – the oldest in Zimbabwe – makes the perfect base for exploring the ruins of Great Zimbabwe. The ancient city, now a World Heritage site, was first constructed in the 11th century and is believed to have been the seat of power for a monarch. Spend a few hours exploring this intriguing site before heading off to camp.

Day 22: Harare

Travel to Harare today (approximately 8–9 hours). The first part of your journey takes you to the border with Zimbabwe. After crossing, continue to Harare. There will be a chance to explore the town, stock up on whatever you need at a market or shop and use an ATM.

Day 21: Lusaka

Head for your camp just south of Lusaka City (approximately 6 hours). Arrive, stretch your legs and take a stroll to discover the town. Though it's fast developing, Lusaka retains a strong African feel, and the locals are usually up for a chat.

Day 20: Petauke

After breakfast, pay a visit to a workshop where local craftswomen take snare wire recovered from poaching traps and transform it into jewellery inspired by the African bush. The women will show you around their purpose-built workshop and give you a chance to try coiling or hammering the wire yourself. For each sale made, a donation is given to anti snare patrols dedicated to the conservation of the region. After your visit, head further south to Petauke (approximately 6 hours).

Day 19: South Luangwa National Park

Rise early for an exhilarating morning game drive in a 4WD with a local guide, then head back to the camp for lunch (as this is the hottest part of the day).
Return to the park for another Game Drive late this afternoon

Alternatively, an optional village walk is another good option, if you'd like a snapshot of daily life in the local community.

Day 18: South Luangwa National Park

Journey through southern Malawi and enter Zambia, continuing to South Luangwa National Park (approximately 9–10 hours). There will be border crossing formalities on the way, and a chance to stock up on goods at a shop or market and visit an ATM. The concentration of animals around the Luangwa River and its lagoons is some of the highest in Africa. Take in the beautiful scenery and the abundance of wildlife, watching out for colourful birds and herds of elephants.

Day 37: Etosha National Park

Travel to Etosha National Park this morning. While Etosha National Park is home to a wide range of southern Africa's wildlife, including the big carnivores and five rare or endangered species: black rhino, Hartmann's mountain zebra, black-faced impala, roan antelope and the tiny Damara dik-dik. Game viewing in Etosha is relatively easy due to the man-made waterholes and the large, sparsely vegetated pans. The bushland surrounding the pans is difficult to see through, but there are enough clearings, pans and waterholes to usually allow for some sightings. Embark on an optional evening game drive here in the evening, then spend the night at Namutoni. Accommodation upgrades are on offer here.

Day 46: Orange River

Departing Fish River Canyon, travel to Noordwer in southern Namibia. Pitch your tent on the scenic banks of the Gariep (Orange) River, which stretches 2200 kilometres (1367 miles) – the longest river in Lesotho. The river’s source is high up in the Drakensberg mountain range, and it flows into the Atlantic Ocean at Alexander Bay in South Africa. The Orange River is responsible for transporting diamonds and creating the deposits that can be found along the Namibian coast.

Day 36: Grootfontein/San people

Embark on a 180-km (112-mile) round-trip to visit the San people. The oldest inhabitants of southern Africa, the San, have lived in this region for at least 20,000 years. Listen to their stories and songs and learn how those who still adhere to a traditional way of life emphasise the importance of living in harmony with the environment.

Day 24: Bulawayo

Travel to Bulawayo (approximately 5–6 hours). Known locally as the 'City of Kings', Bulawayo is Zimbabwe's second largest city. There is some impeccable colonial architecture to take in here. Enjoy free time this afternoon to explore town. You might like to browse some local markets or chat with the locals. The Natural History Museum and National Art Gallery are also worth checking out.

Day 34: Bagani

Cross the border back into Namibia and return to Bagani to camp for the night. Various boat trips and guided hikes are possible from Bagani, so if you're feeling active, get out and make the most of it. Those who are feeling bold might even be able to challenge the local kids to a soccer match – don't expect to win though! Retire to your camp in the evening and enjoy this welcome break from the road.

Day 33: Okavango Delta

Continue your trip around the delta and then return to Gao Island before heading to the relative civilisation of Umvuvu Camp. This camp usually has hot showers, and there's a small bar at which you can relax and perhaps enjoy a refreshing sundowner. Today there is an option to take a nature walk with your guide. This is a great chance to discover the beautiful natural surrounds, gain some insight into the history of the local area and look out for animals such as giraffe, zebra and elephants.

Day 32: Okavango Delta

Drive across the border into Botswana and head south along the Okavango Panhandle (the narrowest part of the delta) to Seronga. Here you'll leave your vehicle and join your transport for the journey into the delta. Take a boat across the swamps to Gao Island to meet your mokoro team and start exploring the Okavango Delta with them. Each mokoro (small dugout can) takes two people and is poled along through the waterways by a local tribesman. Reeds and lily pads line the streams, and birds startled by the mokoros rise out of the long grasses. Punting along, you'll hear hippos occasionally piercing the peaceful atmosphere with their grunts. On the first night here, you'll camp on an island well away from civilisation.

Day 31: Bagani

Today you will enter Namibia, driving from Kasane to Ngoma Bridge, and on to your camp at Bagani. Enjoy the journey, watching the scenery change with towns, trees and skies rolling past you. Bagani is the homestead of the local Mbukushu kings. You will have the opportunity to stop at an ATM and a market or shop today.

Day 30: Chobe National Park

Rise and shine for an early-morning game drive. Adventuring through the park, you will get the opportunity to get up close to the wildlife – with luck you will spot a variety of animals and any number of exotic birds. As well as the Chobe icon, the elephant, the river also attracts hippos and crocodiles – the latter like to sun themselves by the water's edge. Cheetahs also come down for a drink. The birdwatching is excellent here too – look out for eagles, kingfishers and marabou storks, among hundreds of other species. In the afternoon perhaps take an optional cruise down the Chobe River – one of the best ways to enjoy the park's animals.

Day 29: Chobe National Park

This morning is free for you to continue enjoying all that Victoria Falls has to offer. Afterwards, travel to Chobe National Park in Botswana via the Victoria Falls Wildlife Trust, one of The Intrepid Foundation’s projects. Here you can learn about the rescue and rehabilitation of wildlife, human-wildlife conflict and the Trust’s role in anti-poaching. There may also be a chance to meet any rescued or orphaned wildlife currently in their care. Continue your journey to Botswana's first national park, which is famous for its high concentration of elephants, so keep an eye out! They can often be seen swimming in the Chobe River.

Day 28: Victoria Falls

Today you have the option of visiting the magnificent Victoria Falls. Spanning about a mile wide across and falling 108 m into a narrow gorge below, the spray from the falls can sometimes be seen from kilometres away. In the dry season, the view of the falls is unobstructed by spray and it's possible to see little islets in the river below. To fully understand the sheer force of this staggering curtain of water, it needs to be experienced in person. It's no wonder that the local name Mosi oa Tunya means the 'smoke that thunders'. Alternatively, your leader will be able to recommend a range of other activities that are available.

Day 27: Victoria Falls

Today is a free day to enjoy the many activities on offer. If you are interested in the optional helicopter flight (12 minutes or 25 minutes) we endorse the following operator only: Zambezi Helicopter co CAA Zimbabwe. Your local leader can help you arrange this, so feel free to ask them or find out more information at the activity centre.

Day 26: Victoria Falls

Depart Bulawayo and make the 6-hour drive towards Victoria Falls. Stretching 1.6 kilometres wide and falling 108 metres into a narrow gorge below, the falls for which the area is named are a sight to behold. Although a visit to the falls themselves is optional, it is highly recommended. The entrance fee to the falls is not included, as groups that book ahead are required to tour the site with a local guide, and we feel that seeing these waterfalls should be an uninterrupted sensory experience. In the wet season, the spray created from this feat of nature can rise 400 metres and can often be seen from kilometres away. It’s no wonder that the local name for Victoria Falls is Mosi oa Tunya, or the 'Smoke that Thunders'. Though dry season travellers should not despair! You’ll get an unobstructed view of the falls and the chance to see the islets in the river below. Your leader will take you to a local activity centre where a range of activities will be on offer.

Day 25: Bulawayo

Get ready for the experience of a lifetime – tracking rhinos on foot with an expert guide! Matobo National Park, known for its black and white rhinos, is also home to other wildlife like klipspringers, leopards, warthogs, and springhares. You'll learn all about these unique animals from your guide. You'll also gain insights into the local plants and trees, including wild pear and paperbark and discover San paintings and the fascinating rock formations.
Matobo National Park is an important site of spiritual and cultural significance for the local people, and there are many places in the park where important ceremonies still take place.

Day 47: Western Cape

Depart your camp first thing in the morning and head to Klawer, a town named after the Afrikaans word for a wild clover blooming after rainfall. The surrounding countryside is beautiful, and if there's time, you’ll have the opportunity to explore some of it. Perhaps take a delightful walk around the nearby mountains and farms before settling in for a relaxing evening.

Day 35: Grootfontein

Drive to your camp situated 50 km outside of Grootfontein. The town of Grootfontein, part of the Otavi Triangle, tends to get very green in the warmer months but dries out markedly in the winter. If it's springtime, you'll likely see jacarandas in bloom.

Day 48: Cape Town

Head to Cape Town this morning, where your trip will come to an end. With its stunning coastline, modern cityscape, nearby mountains and a plethora of vineyards within reach, this is one of Africa's most exciting cities. There's no accommodation provided for tonight, but this can be arranged – please enquire at the time of booking this trip.

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21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.

Payment Terms

27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

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