Land Tour
9 days
$AUD 1,188 per day
Departure: Jordan
Arrival: Saudi Arabia
Adventure
Private / Tailor made
A combination of Jordan and Saudi Arabia with a sense of adventure and on foot exploration - layer upon layer of human history and a wealth of natural wonders is waiting to be explored.
Few regions can boast such a rich combination of heritage, culture and natural beauty. Embrace a sense of openness, vastness and quiet that invites you to wander in this living museum of Arabia. From mazes of dramatic rock formations to rolling, sand-swept dunes to a valley cloaked in palm and citrus groves to millennia-old clues in basalt lava flows, journey through this timeless desert and embrace the warm culture.]]>
* Pricing is subject to change at anytime until full payment has been received.
* A minimum of 2 adults is required to guarantee this departure.
A non-refundable deposit of $1000 AUD per person is required to secure your place. Final payment is due no later than 60 days prior to departure. Travel insurance is mandatory for travelling with Crooked Compass. For full terms and conditions, please click here.]]>
Welcome to Jordan! On arrival in Amman, you will be met and transferred to the lowest point on earth, the Dead Sea. Check into your hotel, the rest of the day is at leisure. Float on the salty waters, and cover your body with the dark mud from the shores. Since the days of Herod the Great, people have flocked in search of its curative secrets. The area is characterised by high annual temperatures, low humidity and high atmospheric pressure. The air is extremely oxygen-rich. With the highest content of minerals and salts in the world, the Dead Sea water possesses anti-inflammatory properties, and the dark mud found on its shores has been used for over 2,000 years for therapeutic purposes.
Meals
N/A
Accommodation
Dead Sea Spa Resort or similar
Services
Airport transfer
Distance and journey time
Amman airport to Dead Sea Hotel: 65km/ 1hr
]]>
Mt Nebo
Follow a scenic route towards Petra and make your first stop at the impressive Mt Nebo. Overlooking the Jordan Valley and parts of the Holy Land, Mt Nebo is traditionally believed to be the place where Moses viewed the Promised Land before his death and is also thought to be his burial site.
Madaba
Next, travel to the town of Madaba. Here, you can admire the famous 6th-century mosaic map of Jerusalem and the Holy Land at St. George’s Church. The Archaeological Park also features other notable mosaics worth exploring. Journey along the renowned ancient caravan route known as the King’s Way.
Wadi Al Mujib
Stop for a brief photo opportunity in Wadi Al Mujib, a vast valley with stunning geological formations that mirror the Arnon River of the Hebrew Bible.
Kerak
Continue to the historical site of the Crusader castle, Kerak. Explore its underground passageways, take in the panoramic views, and imagine the historic sieges by the forces of Salah ad-Din.
Meals
Breakfast, Dinner
Accommodation
Dana Guesthouse or similar
Services
Private vehicle with English-speaking guide
Distance and journey time
Dead Sea Spa Hotel to Mt Nebo: 28 km; 34 mins
Mt Nebo to Madaba: 10 km; 15 mins
King’s Way to Wadi Al Muji: 50 km; 1 hr
Wadi Al Mujib to Kerak: 43 km; 56 mins
]]>
Get to know your local guide and set off from Dana Village, as you explore the second-largest nature reserve in Jordan. Pass by terraced gardens, walk along dramatic mountains and sweeping valleys with changing colours and spectacular views of Wadi Dana. Your guide will share with you about life in the village, the reserve and its fauna and flora. Once returning to the village, it is time to head to Little Petra, which most likely served as a caravan stopping point en route to Petra. Enter the small site through a narrow gorge, known as Siq Al Barid, to see temples, tombs and water channels carved in the sandstone. One of the caves shows the remains of a Nabatean fresco painting.
This is where many religious activities were held, including the Feast of Drink when the king of the Nabataeans hosted celebrations and provided drinks for his guests. There is also a cave with the remains of a fresco painted by the Nabataeans that represented grape vines, which shows that this was the area for wine production. In the Siq Al Barid, the Nabataean irrigation system, which distributed water through long channels, provides evidence of the greatness of this system with reservoirs carved into the rock and dams. Continue to your hotel in Petra for the evening.
Meals
Breakfast, Lunch box
Accommodation
Old Village Resort or similar
Services
Private vehicle with English-speaking guide
Distance and journey time
Dana Village to Little Petra: 60 km; 1.5 hrs
]]>
On Foot Adventure in Petra
Today is all about exploring Petra on foot! Start your adventure from Little Petra, a former caravan stop featuring smaller sandstone façades. From here, pass the Neolithic village of Beidah and walk across open farmland, gradually ascending into a mountainous area. The path will lead you to the awe-inspiring Monastery El Deir, a 45-metre-high structure carved into the sandstone rock. Take in the magnificent views over the Wadi Araba as you explore this impressive monument and its surroundings.
To complete the hike, descend the 800 stairs to the lower parts of Petra, following the main trail to the main gate.
Meals
Breakfast, Lunch box
Accommodation
Old Village Resort or similar
Services
Private vehicle with English-speaking guide
Distance and journey time
The hike is moderate and typically takes around 4 hours to reach the Monastery. Be aware that there is one exposed section that may pose a challenge for those with a fear of heights.
]]>
Set off with your local guide and hike / scramble the Al Madras path to the Treasury Viewpoint. Stand in awe, as you soak in the view below and imagine what it must have been like traversing the desert in the Crusader times. Back on the main trail, pass the narrow canyon, the so-called Siq, with its colourful sandstone. At the end, you will be rewarded with a view of the most beautiful monument, the Treasury. Continue via the Street of Facades to the Royal Tombs and Pharaoh’s Castle. You will have free time to explore Petra on your own this afternoon. For those still feeling active, why not climb the stairs to the High Place of Sacrifice?
Meals
Breakfast
Accommodation
Old Village Resort or similar
Services
Private vehicle with English-speaking guide
Distance and journey time
Al Madras Path to Treasury Viewpoint: 1.2 km, 45 min. (hiking)
]]>
Al Mudawara Border to Wadi Al Dissah
Start your day with an early morning drive of two hours to the Al Mudawara Border, where you will cross into Saudi Arabia. Following the border crossing, continue your journey with a four-hour drive to the stunning Wadi Al Dissah.
Upon reaching the valley, enjoy a delicious traditional lunch prepared by our team. After lunch, embark on foot on an exploration of Wadi Al Dissah. This impressive 15 km long canyon runs through the Jebel Qaraqir, a sandstone massif with breathtaking rock formations. The cliffs at the eastern entrance rise over 100 metres, while the tallest cliffs at the western entrance soar up to 500 metres. Admire the dramatic scenery from the massive rocky peaks standing on both sides of the canyon.
Take a walking tour inside the valley, where you will encounter water streams and lush vegetation, including palm trees and bushes.
Wadi Al Dissah to Tabuk
After you explore Wadi Al Dissah, drive to Tabuk. Upon arrival, check into your hotel and enjoy a relaxing evening, taking the time to unwind and reflect on the day’s adventures.
Meals
Breakfast, Lunch, Dinner
Accommodation
Swiss Inn or similar
Services
Private vehicle with English-speaking guide
Distance and journey time
Wadi Al Dissah to Tabuk: 214 Km/ 2.5 hrs
]]>
City of Dedan
Embark on a scenic 3-hour drive towards AlUla, where you will delve into the historical treasures between Jabal Ikma and Dedan. Begin your journey in the ancient oasis city of Dedan, formerly known as Lihyan, which served as the capital of two significant Arabian kingdoms in the 1st millennium BCE. The city’s strategic location near trade routes led to the discovery of extensive remains of large fortified cities. Notably, the Lion Tombs, carved into the cliff of Jabal Dedan, are a must-see marvel.
Jabal Ikmah
Continue to Jabal Ikmah, renowned for its open library of inscriptions in Aramaic, Dadanitic, and Nabataean. Set amidst a stunning desert landscape, this site provides a fascinating glimpse into the region’s rich historical and cultural heritage.
Local Palm Farm Visit
A brief drive will take you to a local palm farm in AlUla. Here, your host will offer insights into the farm’s history and its daily operations. Enjoy a tasting session of the local sweet dates and fresh fruit grown on the plantation.
Al-Ula Heritage Village
Conclude your tour in the heritage village of Al-Ula, also known as Ad Deerah or Old Town. This traditional Arabian mud brick village was inhabited for centuries, with its origins dating back to eight centuries ago. Positioned on a higher part of the valley to avoid seasonal floods, Al-Ula Old Town is a poignant reminder of the past, with its recent inhabitation adding to its historical significance. The village is dominated by the Musa bin Nusayr Castle, a 10th-century citadel offering a commanding view of the surrounding area.
Meals
Breakfast, Lunch, Dinner
Accommodation
2 nights Habitas AlUla or similar
Services
Private vehicle with English-speaking guide
Distance and journey time
Tabuk to City of Dedan: 310 km, 3hrs
City of Dedan to Jabal Ikmah: 25 km, 30 mins.
Jabal Ikmah to AlUla: 20 km, 30 mins
AlUla farm to Heritage Village: 10 km, 15 mins
]]>
Hot Air Balloon or Helicopter Flight
For the early risers, start your day with an exhilarating hot air balloon ride (not included) over the expansive desert. Alternatively, opt for a 30-minute helicopter flight that offers a bird’s-eye view of AlUla’s seven most famous landmarks. Your aerial journey will take you over Jabal AlFil, Maraya, Jabal Ikmah, Dadan, and AlUla Old Town, providing a unique perspective of these iconic heritage sites.
Madain Saleh
If you prefer a more relaxed start, head to Madain Saleh, Saudi Arabia’s premier historical site and the country’s first UNESCO World Heritage Site. Once known as Hegra, this was the second-largest city of the Nabataean kingdom, with Petra being the capital. Explore 110 tombs adorned with inscriptions, learn about the ancient Nabataean civilisation, and visit Jabal Ithlib, home to a Triclinium (Diwan) used for councils and rituals. Discover the remnants of Roman influence, including defensive walls, gates, and towers.
Adventure Trail
In the afternoon, embark on the Adventure Trail, an 8 km hike through a historical treasure trove. The trail features clusters of pictographs dating back two thousand years, revealing the stories of the region’s ancient inhabitants. This hike, taking 3-4 hours depending on your fitness level, showcases AlUla’s rich heritage and stunning natural beauty. Traverse through varied terrains, from volcanic rocks to soft sand, and witness water and air erosion effects that shaped the canyon. The flat trail, with a gradual elevation drop of 95 meters, is shaded by the canyon’s long walls, making it ideal for exploration during hot summer days. Be prepared for knee-deep water ponds in winter months, adding an adventurous element to your hike.
Meals
Breakfast, Lunch, Dinner
Accommodation
Habitas AlUla or similar
Services
Private vehicle with English-speaking guide
Distance and journey time
Habitas AlUla to Madain Saleh: 80 km, 1 hr
8 km hike; 3-4 hours depending on your fitness level
]]>
Say goodbye to beautiful Saudi, as you transfer to AlUla Airport for your departure.
Meals
Breakfast
Services
Airport Transfer
Distance and journey time
AlUla hotel to AlUla airport: 54 km, 52 mins.
]]>
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
$150.00 International airfare per person or as discounted
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
$200.00 International business class airfare per person or as discounted |
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
NIL International package, tour, or cruise per booking |
|
$ Other Services dependent on service explained to you |
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
Mastercard - an additional 2.0% applies
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.