Gallery
Itinerary
Location

$AUD 903 per day

Departure: Tokyo, Japan

Arrival: Kyoto, Japan

Adventure

From the bright lights of Tokyo to the tranquil temples of Kyoto, this fast-paced tour explores Japan's highlights. We take time to reflect at Hiroshima, site of the world's first atomic attack before visiting the holy island of Miyajima, dotted with beautiful temples and free roaming deer. In Osaka we try street food and in Kyoto we relax in perfectly manicured Zen gardens.

Tokyo - Explore the traditional temples of Asakusa
Kyoto - Discover the temples and gardens of Japan's Imperial Capital
Jigokudani Onsen - Watch the famous snow monkeys bathing in the hot springs

Highlights

An 8-day trip through beautiful Japan's highlights where modernity meets tradition|An unforgettable journey from Tokyo's high rise neon to the peaceful temples of Kyoto|Try street food in Osaka and look out for snow monkeys bathing in hot springs

Tour information

Transport: Train

Tour staff: Explore Tour Leader, Explore Tour Leader

Meals :Breakfast 7, Lunch 0 & Dinner 3

Gallery

Itinerary

Day 1 - Tour begins in Tokyo

Arrive in Tokyo, the ultra-modern capital of Japan.

For those arriving on time our Leader plans to meet you in the hotel reception at 6.30pm for the welcome meeting. If some of the group are arriving on later flights then the main introductory briefing will be conducted on the morning of day 2 with everybody present. After this we have dinner included at a nearby local restaurant where you will have the chance to sample various types of 'izakaya' style Japanese cuisine. There are no other activities planned today, so you are free to arrive in Tokyo at any time. If you would like an airport transfer today, you'll need to arrive into Haneda Airport (HND) or Narita Airport (NRT). The city centre is around an hour away from Haneda Airport and an hour and a half from Narita. Should you miss the welcome meeting, your Leader will inform you of any essential information as soon as you catch up.

Day 2 - Explore Tokyo’s neon streets and peaceful gardens

Over one-quarter of the Japanese population live within a 50 km radius of the centre of Tokyo, making it the most populous metropolitan area in the world. The result is a bustling and exciting city - the economic powerhouse of Asia. However, scratching its neon-clad surface reveals a city bursting with history and tradition. A morning stroll to Tokyo's oldest temple, Sensoji, will introduce us to Tokyo's unique culture. We then board a boat for a short journey along the Sumida River. Gaining a totally different perspective of the city, we drift past high rise apartments, secluded gardens and busy warehouses. Arriving in the heart of the city we visit Hamarikyu Gardens. The rest of the day is left free and you may wish to board a train to visit the Meiji shrine and Shinjuku area, where the latest electronic gadgets dazzle from glowing shop-fronts.

Day 3 - Bullet train to Kanazawa via the snow monkeys of Jigokudani

No trip to Japan would be complete without a journey on a high speed train and this morning we leave Tokyo and board the Shinkansen. Our main bags will be forwarded to Osaka today and we make do with an overnight bag for tonight. The bullet trains are known for the extremely punctual service, comfortable carriages and the lack of noise as you travel at speeds of up to 300 kilometres per hour. Alighting at Nagano in the Japanese Alps, we make our way this morning by private coach to Jigokudani Onsen, home to Japan's famous snow monkeys. Here the indigenous macaques descend from the hills to bathe and play in the hot springs, a unique behaviour not found anywhere else in the world. Despite their wintry moniker, the monkeys can be observed in and around the pool throughout the year although sightings are more likely in colder months. Our walk to the spring takes 30 minutes along a pretty forest trail which is mostly flat. Once at the spring we spend around an hour observing the monkeys before returning along the same path.

Leaving Nagano behind we head for Kanazawa, until 150 years ago the 4th largest city in Japan. The city has shunned mass industrialisation and retains the charm of winding back streets, delicate tea shops and the beautiful autumn maples and spring cherry blossoms of Kenrokuen Gardens. Once ruled by the Maeda Clan, one of the most powerful Samurai families in Japan, the city has several traditional samurai districts and, along with Kyoto, is one of Japan's cultural capitals.

Day 4 - Explore Kanazawa. Train to Osaka for street food tour

As the town was not targeted during World War II, much of Kanazawa consists of old buildings and gives a sense of what Japan was like in the 19th century. We'll spend some time wandering around the colourful stalls at the town's Omicho market, where fresh fish and crab are brought daily from the Sea of Japan along with vegetables from the surrounding countryside. A great dish to try here, particular to the region, is chirashi-zushi, which consists of scattered seasoned sushi rice topped with a variety of seafood, vegetables and raw fish. We also visit Kenrokn Gardens which took nearly two centuries to complete and translating from their original Japanese as the 'Garden of the Six Sublimities'.

This afternoon, we travel by train (2hrs) once more to the city of Osaka. Japan's second city is famed for its modern architecture, buzzing nightlife and tasty street food. This evening your Leader will take you on a street food tour around the Namba area, one of Osaka's most vibrant and interesting districts where miles of covered arcades criss-crossed by canals and rivers open up to back streets filled with history and small shops. We'll get to try a few local delicacies such as Takoyaki - also known as Octopus balls, Okonomiyaki - a type of savoury cabbage-based pancake filled with pretty much whatever you like, Kushikatsu - skewered meat and vegetables that are deep fried, and ramen - pulled noodles served in a meat or fish-based broth, often flavoured with soy sauce or miso.

Day 5 - Travel by train to Hiroshima and visit Miyajima Island

Our main luggage is forwarded to Kyoto today and we use our overnight bag again. A couple of morning train journeys take us to Hiroshima. This thought-provoking city was completely destroyed on the 6th of August 1945 as the target of the first atomic bomb to be used in wartime. Hiroshima has literally risen from the ashes, and is now a thriving, friendly city. Travel around the city is easy, thanks to the provision of colourful street trams, brought in all over Japan after the war.

Just off the coast of Hiroshima is the tiny island of Miyajima which we will visit upon arrival today. The relaxed feel of this island is enhanced by the deer that roam freely through the streets. As you arrive on the ferry you can take in the famous view of the floating torii gate. Considered to be one of the most beautiful sights in Japan, these red gates appear to float on the water with the hills of the island forming a spectacular backdrop. There are various hiking trails to explore and a cable car to the top for great views. Take time to explore some of the islands many shrines before we take the ferry back to the mainland.

Day 6 - Experience the poignant Peace Park and Peace Museum. Bullet train to Kyoto and explore Nijo Castle

First thing this morning we will have time to visit the Peace Memorial Park and the well-presented museum on the site of the 1945 A-bomb hypocentre. Whilst serving as poignant reminders of the nuclear holocaust, their over-whelming message is of hope that such horrors will never reoccur.

Later this mornning we make our way back to the train station for the journey to Kyoto, which takes around two hours. The imperial capital for more than 1000 years has more than 2000 temples and shrines, many set in perfectly manicured landscaped and tranquil gardens. We will start exploring this fabulous city this afternoon with a visit to Nijo Castle. Built in 1603 as a Shogun palace, it is a great example of the sumptuous setting in which the Shogun would have held audiences with his samurai warriors. The extensive gardens and gates are impressive, but the real ingenuity of the castle are the nightingale floors, so called because they are designed to make a chirping noise when walked upon, thus making it impossible to sneak up on the castle's inhabitants. The rest of the afternoon is left free to explore.

Day 7 - Explore Kyoto's temples and gardens - full day tour with local guide

We spend today visiting some of the cities many temples.

We start with a a traditional tea ceremony and take time to explore Kyoto's charming streets, soaking up the unique atmosphere. Accompanied by a professional local guide we will head on to Ryoan-ji Temple with its beautiful Zen gardens and famous rock garden. The exact history of the gardens is unknown, but it is thought the temple was converted from an aristocrat's villa in 1450. Whilst in the gardens try testing out the theory that at least one of the rocks is hidden from every vantage point. We then explore the famous Golden Pavilion. The temple is a three-storey building with the top two tiers covered in gold leaf. Set in a lake the building appears to float on the water and the reflections, coupled with the background of forest make it worthy of its place on many Japanese postcards.

Day 8 - Tour ends in Kyoto

The trip ends after breakfast at our hotel in Kyoto.

There are no activities planned today, so you are free to depart from Kyoto at any time. If your flight is departing later in the day luggage storage facilities are available at our hotel, while you head out for some last minute shopping or sightseeing. If you would like an airport transfer today, you need to depart from Kansai International Airport (KIX), which is approximately one hour and thirty minutes by train, or Osaka International Airport (ITM) which takes around an hour by shuttle bus. Please note that you will be required to walk a short distance from the hotel to the train station or bus collection point and that the transfer will be unescorted.

Location

Read all Terms and Conditions

Your rights

These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.

When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.

Booking & Advisory Services Terms and Conditions

Summary

1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.

Agency

5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.

Fees and Commissions

7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.

Liability of Agency and Limitations of Liability

10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.

Liability of the Provider

17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.

Booking Terms

20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.

Payment Terms

27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

Where do you want to travel next?

Highlights of Japan