About
Gallery
Itinerary
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$AUD 182 per day

Departure: Cape Town, South Africa

Arrival: Eldoret, Kenya

Adventure

CAMPING SAFARI: Embark on a 56-day overland safari, travelling north through eight countries, from Cape Town to Nairobi. Encounter incredible wildlife on safari in some of Africa's best game reserves, including Etosha, Chobe, the Serengeti and Ngorongoro Crater. Scale Namib Desert dunes and glide through the Okavango Delta in mokoro cans. Experience Victoria Falls, swim in Lake Malawi and unwind on a three-day Zanzibar beach break. End your adventure with an unforgettable gorilla trek in Uganda's Bwindi National Park.

About

What's included

55 breakfasts, 45 lunches & 43 dinners

48 nights camping in 2-person dome tents, 2 nights in dorm accommodation in Swakopmund, 1 night permanent tented camp in the Okavango Delta & 4 nights simple twin share accommodation in Zanzibar (please refer to the trip notes for details)

Escorted by a licensed 2-person crew

Transportation in a 24-seater overland truck with camping and cooking equipment

Cape Town Township Tour

Sesriem & Fish River Canyon visit

Sossusvlei shuttle, guided walk and Dune 45 excursion

Spitzkoppe excursion to see Bushmen paintings

Etosha National Park game drives

Kalahari Bushman Walk

Okavango Delta excursion including mokoro and walking safari

Chobe River boat cruise and Chobe National Park game drive in a purpose-built safari vehicle with a resident guide

Mosi Oa Tunya National Park, Victoria Falls visit

South Luangwa National Park game drive in a purpose-built safari vehicle with a resident guide

Zanzibar return ferry ticket

Maasai Village Walk with a resident guide

Serengeti and Ngorongoro Crater excursion in a purpose built safari vehicle and game drives with a resident guide

Lake Nakuru National Park game drive in specialized safari vehicles

Queen Elizabeth National Park chimpanzee trekking with expert guides (subject to payment of permits, see cost below)

Bwindi National Park gorilla trekking with expert guides (subject to payment of permits, see cost below)

Sleeping mattress (you will need to bring your own sleeping bag)

All road tolls and vehicle taxes

Gallery

Itinerary

Day 1: Cape Town

Cape Town - Cederberg. Our African adventure begins today with a tour of the Cape Flats, to the east of the city. Visiting a local township, we'll meet local people and discover some of the community projects in the area. Then it's time to climb aboard our overland truck as we head north, through the Western Cape and the fruit-growing region of Citrusdal. Our first night is spent camping by the Olifants River in the Cederberg area, and you will have the opportunity to taste some of the region's famous wines.

Please note: The pre-departure meeting is held at 18:00 on the evening prior to departure. The tour departs at 08:00 on Day 1 so please arrive in Cape Town the day before your tour. Refer to the Joining Instructions in the Trip Notes for more information. We can book accommodation and transfers on request.

Day 2: Orange River

Cederberg - Orange River (Namibia). Continuing north, we pass through drier, rockier territory until we reach the Namibian border, crossing at Vioolsdrift. Tonight's campsite is beside the Gariep (AKA Orange) River, which marks the border between South Africa and Namibia for much of its length. The river is safe for swimming, and you can also enjoy an optional can trip on this important waterway either today or on day 3. The dark skies in this isolated area are also great for stargazing.

Day 3: Fish River Canyon

Orange River - Fish River Canyon. There is time for the optional can safari this morning, if we didn't have time yesterday. Then we drive north to Fish River Canyon, second only in size to the Grand Canyon in the USA. More than 500 metres deep and scarring the land for 160km, it's a jaw-dropping sight to behold. We'll stop at a couple of viewpoints and visit the canyon's famously sharp bend, known as 'Hell's Corner'.

Day 4: Namib Naukluft National Park

Fish River Canyon - Namib-Naukluft National Park. We have a long drive today as we journey to the edge of Namib-Naukluft National Park, which protects great swathes of the Namib Desert and the Naukluft mountains. We'll camp on the edge of the park, ready to explore tomorrow.

Day 5: Namib Naukluft National Park

Namib-Naukluft National Park - Solitaire. It's time to explore the Namib Desert! Our first stop is mighty Dune 45, one of the tallest sand dunes in the region. It's a dazzling sight, and the reward for climbing to the top is incredible views over the surrounding area. Then it's on to Deadvlei, a barren salt pan with petrified trees, completely surrounded by rolling sand dunes.

Our last stop is Sesriem Canyon, which isn't as impressive as Fish River Canyon, but it is worth a visit nonetheless. Tonight's campsite is in the tiny desert settlement of Solitaire.

Days 6-7: Swakopmund

Solitaire - Swakopmund. On day 6 we drive to Swakopmund, a German colonial town located on Namibia's famous Skeleton Coast. We'll be staying in simple dormitory accommodation in Swakopmund, rather than camping.

The rest of day 6 and the following day are free for you to explore Swakopmund as you see fit. Wander around the town and indulge in the relaxed cafe culture and German colonial architecture. There are also lots of optional activities available including quad-biking, sand boarding, skydiving, and dolphin-watching cruises. See the Trip Notes for further details.

Day 8: Spitzkoppe

Swakopmund - Spitzkoppe. Leaving coastal Swakopmund, we head into the Damaraland region and our destination - Spitzkoppe. At this mountain peak, you can see incredibly well-preserved bushmen paintings and spectacular rock formations reaching 1800 metres above sea level. As the sun moves across the sky, the rocks change colour, a sight that is particularly beautiful at sunrise and sunset. We'll be staying at a campsite at the base of the mountain, so you can enjoy this sunset with a refreshing drink.

Please note that some travellers may be joining the tour in Swakopmund.

Days 9-10: Etosha National Park

Spitzkoppe - Etosha National Park. The next two days will be spent exploring Namibia's iconic Etosha National Park. This 20,000 square kilometre reserve is dominated by a salt pan, which floods seasonally but is also home to a select few watering holes all year round. Wildlife is easy to spot as the animals tend to gather around these scarce water sources.

We spend two nights in the park, and our itinerary is flexible depending on the conditions and the location of wildlife. We'll generally enjoy a short game drive on day 9 before spending our first night at a camp with a floodlit watering hole. Here you may be lucky enough to spot elephants, giraffe, hyenas and even lions.

Day 10 is spent on a full day's game drive across the park, stopping whenever we see anything of interest. We will either return to our first campsite, or perhaps a different one, depending on your tour leader's decision.

Day 11: Windhoek

Etosha National Park - Windhk. Today we arrive in Namibia's charming capital. Windhk is a tiny capital by global standards, with a population of just 470,000 people. It has lots of German architecture, a reminder of Namibia's early colonial past. Our camp is located on the edge of the city, and it is easy to head in to grab a bite to eat and have a wander around if you wish. We recommend a drink at J's Beerhouse, perhaps the most famous restaurant in Namibia. Please note that some group members may be starting their tour in Windhk.

Day 12: Gobabis

Windhk - Gobabis. Say goodbye to Windhk as we travel east to the city of Gobabis, near the Botswanan border. Today we meet some of the local San Bushmen. The San culture is one of the oldest surviving cultures in Southern Africa and we'll enjoy a bush walk and learn more about the way of life which has endured for centuries. The San people work with nature and manage their resources responsibly, something we could all learn from.

Days 48-50: Queen Elizabeth National Park

Queen Elizabeth National Park - Lake Bunyonyi. On day 48 we drive to Lake Bunyonyi, dotted with scenic islands and surrounded by lush forest and rolling hills. Over the next three days everyone in the group will enjoy their mountain gorilla trek, but we will split into smaller groups in order to avoid disturbing the gorillas. On the days when you are not trekking, you are free to take a boat trip to some of Lake Bunyonyi's islands, go bird-watching, visit a local village or hire cans to paddle on the lake.

On the day of your trek, we will hike for anywhere between 30 minutes and 48 or 49 hours into Bwindi National Park (or occasionally Volcans National Park in Rwanda, this will be made clear to you in advance), depending on the location of the gorillas. A decent level of fitness is required as we trek through the steamy jungle. Your guide will know the location of the nearest gorilla family.

Once we have located the gorillas, you will spend around an hour watching from a safe distance. Keep quiet, keep low to the ground and follow all the instructions of your guide - this is for your safety and for the welfare of the mountain gorillas. You are welcome to take photos, as long as there is no flash.

One of the world's most endangered creatures, mountain gorillas are heavily protected, with around 1,000 animals now living in the rainforests of central Africa. Numbers have increased remarkably due to effective protection in recent years - keep your eyes peeled for the giant silverback alpha male, and some of the adorable youngsters that represent the future of their species.

When it is time to leave the gorillas, we trek back to Lake Bunyonyi, where you can reflect on what is sure to be the highlight of your African adventure. The rest of your time here is at leisure, whilst the rest of our group completes their trek.

Day 47: Queen Elizabeth National Park

Today we are heading into Queen Elizabeth National Park, admiring the mountain views and stopping whenever we see something of interest. As well as the charismatic larger animals, the reserve is home to more than 500 bird species. Reaching Kyambura Gorge we head out on foot in search of chimpanzees. The rangers will have a good idea of where they are and the trek can vary in length from less than an hour to several. Chimps tend to stay in the treetops so you may have to crane your neck for a view of our closest relatives.

Please note: Chimpanzee Trek permits are issued by the wildlife authority in groups of up to 8 people per group. Depending on our group size, we may trek on the afternoon of day 46, morning or afternoon of day 47, or morning of day 48.

Day 46: Kampala

Kampala - Queen Elizabeth National Park. Departing Kampala, we cross the Equator again and pass through fertile green hills, tangled forests and rugged mountain ranges to the edge of Queen Elizabeth National Park. Originally Named Kazinga National Park on its inception in 1952, the reserve was renamed in 1954 after a visit by the newly crowned British monarch, Queen Elizabeth II. Our first evening here is free for you to take a walk in the lush surroundings, who knows what wildlife you may spot! The reserve is home to elephant, buffalo, hippo, crocodile, chimpanzee and much more. Encouragingly, reports from the Uganda Wildlife Authority suggest that wildlife populations in the reserve are increasing, thanks to effective protection. This is largely down to your tourism money!

Day 45: Eldoret

Eldoret - Kampala (Uganda). Wave goodbye to Kenya for now as we cross into Uganda, a country once described by Sir Winston Churchill as the 'Pearl of Africa'. On our drive to Kampala you will see lush rolling hills, tribal villages and growing towns and cities. Our campsite tonight is in the country's capital, Kampala.

Day 44: Lake Nakuru

Lake Nakuru National Park - Eldoret. Departing Nakuru this morning we journey to Eldoret, Kenya's fifth largest town and a region increasingly important to the country's economy. On our journey today we will cross the Equator, travelling from the Southern Hemisphere to the Northern Hemisphere. We will stop to enjoy some time and photo opportunities at the Equator itself. Arriving at our campsite on the outskirts of Eldoret, there is time for you to admire the nearby Sirikwa holes, primitive dwellings believed to have belonged to an ancient tribe.

Day 13: Maun

Gobabis - Maun (Botswana). Today sees us travelling to Maun in Botswana, our base for exploring the famed Okavango Delta. If time allows, there is the opportunity for you to take a scenic flight over the delta - if we haven't got time today then this opportunity will be offered on day 15 instead.

Day 17: Chobe National Park

Nata Region - Kasane. We make the journey to Kasane in Botswana's north. Kasane is the gateway to Chobe National Park and we'll enjoy a cruise on the Chobe River today. Chobe is home to huge herds of elephants, which we may be able to see down at the water's edge. Other species to look out for include hippo, crocodiles, buffalo and the rare African fish eagle.

Day 16: Nata Region

Maun - Nata region. Today's drive takes us through a wildlife corridor between the desolate Nxai and Magkadigkadi pans. We'll stop en route to admire some of the region's towering baobab trees and arrive at our unfenced campsite in the afternoon. If you're lucky, you could see all sorts of wildlife, including elephants and antelope, come right up to camp.

Days 14-15: Okavango Delta

Maun - Okavango Delta - Maun. On day 14 we enjoy our overnight excursion in specialized safari vehicles into the Okavango Delta. The delta is a natural wetland spread out over more than 1.6 million hectares, home to an incredible diversity of life. Reaching the mokoro polers station, we transfer to these traditional cans and paddle along the waterways of the delta to our campsite, which is located in the delta itself.

Day 15 sees us enjoying another mokoro ride back out of the delta before returning to Maun, where there is time for the optional scenic flight if we didn't have time for this on day 13. Horse riding is also offered, or you can simply relax by the pool at our campsite.

Day 51: Lake Bunyonyi

Lake Bunyonyi - Kampala. Leaving the mountain gorillas and Lake Bunyonyi behind, we return to Kampala, skirting around the northern edge of Lake Victoria. There is time this evening for you to head into the city and explore, meet the locals or try some of the local cuisine if you wish.

Day 18: Chobe National Park

Kasane - Chobe National Park - Livingstone (Zambia). This morning we transfer to specialized safari vehicles for a game drive in Chobe National Park, which is home to all of the Big Five (lion, leopard, elephant, rhino, buffalo), although rhinos are very rare here.

It's then time to say goodbye to Botswana as we board a ferry in our overland truck to cross the confluence of the Chobe and Zambezi rivers into Zambia. Our destination is the town of Livingstone, Zambia's base for exploring Victoria Falls.

Known as ‘Mosi oa Tunya’, the ‘Smoke that Thunders’, Victoria Falls is the world's largest falling sheet of water. There's an included visit to the waterfall today, and we set up camp at a campsite on the banks of the Zambezi River.

Day 52: Kampala

Kampala - Jinja. It's a short drive today as we make our way to Jinja, a city in southern Uganda on the banks of Lake Victoria, source of the River Nile. From here, the river flows for 5,584km, through 11 countries. It enters the Mediterranean Sea in Egypt, having provided life to millions and millions of people and animals on its journey!

Our campsite is beside the Nile, and there are numerous optional activities you can enjoy. Quad biking, white water rafting, Nile cruises, fishing trips and mountain biking are some of the options. You also have the opportunity to visit a local school initiative. Lend a hand with some painting, plastering or other labour to help improve the local schools around Jinja.

Days 19-20: Livingstone

The next two days are completely free for you to explore Livingstone and join some of the optional activities available. Abseiling, bungee jumping, scenic flights over Victoria Falls, rafting on the Zambezi River and fishing trips are just some of the options - see the Trip Notes for details.

You could also pop over the border into Zimbabwe, or simply relax by the pool and enjoy a good book before we head into East Africa. Some members of the group may finish their tour in Livingstone, and others may join for the next section of the tour.

Days 25-26: Lake Malawi

South Luangwa National Park - Kande Beach, Lake Malawi (Malawi). Leaving Zambia behind, we cross into Malawi and head to the shore of Lake Malawi, which covers more than one-fifth of the entire country. Our campsite is right on the shore of the lake, and you'll have time to go for a swim or relax at the camp. Day 26 is free to partake in optional activities. You could hire a traditional bwato can, go horse riding around the lake, or visit a nearby village to meet the friendly Malawian villagers.

Day 24: South Luangwa NP game drive

South Luangwa National Park - Chipata. This morning we embark on an open vehicle game drive in South Luangwa National Park, with a local ranger. The concentration of animals around the Luangwa River and its oxbow lagoons, is among the most intense in Africa. There are 60 different animal species and over 400 different bird species inhabiting the area. Following the game drive, we make our way to Chipata.

Day 23: South Luangwa National Park

Petauke - South Luangwa National Park. We make our way to South Luangwa National Park today. This is Zambia's premier wildlife destination, home to elephants, lions, leopards, giraffes, and more than 400 bird species. After setting up camp, there is free time to embark on optional game walks or game drives.

Day 22: The Great East Road

Lusaka - Petauke. Leaving early this morning, we take the Great East Road, linking Zambia with neighbouring Malawi. We drive through lush countryside and small villages, crossing the Luangwa River before reaching our accommodation situated 5km from Petauke.

Day 21: Lusaka

Livingstone - Lusaka. After a relaxing break in Livingstone, we get back on the road today, crossing Zambia to reach Lusaka, the country's rapidly growing capital city. The city is something of a hub in southern Africa, with four main highways running in all directions to nearby cities including Harare in Zimbabwe, Lilongwe in Malawi, and Ndola, another large city in Zambia. Our campsite is located away from the metropolis, on a rural farm just outside Lusaka.

Day 43: Nairobi

Nairobi - Lake Nakuru National Park. We leave Nairobi this morning and descend into the Great Rift Valley, home to some of Africa's most dramatic scenery. We stop at a lookout point to enjoy the view before arriving in Lake Nakuru National Park. Although small by African standards, this Kenyan reserve is home to all manner of wildlife, including lion, rhino, buffalo and leopard, not to mention the great flocks of flamingos which gather at the famous soda lake itself. We enjoy an included game drive in specialized safari vehicles in order to spot some of this wildlife for ourselves.

Days 53-54: Jinja

The next two days are completely free for you to unwind by the Nile. Enjoy some of the optional activities available, go for a long walk beside the river or simply relax at the campsite with a good book - the choice is yours!

Day 42: Nairobi

Today offers you the freedom to explore both the city and its surrounding areas. Alternatively, the following optional excursions are available to book locally. Enjoy close encounters at the the Daphne Sheldrick Elephant Orphanage and the Giraffe Centre, or discover the Karen Blixen Museum in the nearby town of Karen. Alternatively, you can opt for a day of relaxation and pure leisure, making the most of some well-deserved 'downtime'.

Day 27: Lake Malawi

Kande Beach - Chitimba Beach, Lake Malawi. This morning we take a scenic drive through rubber plantations to the town of Mzuzu, where we pick up some supplies and visit the market before travelling on to our beach-side camp at Chitimba Beach. Spend the afternoon at leisure. Relax by the beach, play volleyball or browse the local craft markets.

Days 39-40: Ngorongoro Crater

Serengeti National Park - Ngorongoro Crater - Arusha. Game driving out of the Serengeti on day 39, we can search for any species we have not managed to spot so far. We travel back to the Ngorongoro Crater, camping on the rim of this UNESCO-listed natural caldera, one of Africa's most spectacular wildlife areas.

On day 40 we drive down into the crater itself, following the steep road into the reserve. On our early morning game drive, you will have the chance to spot every major African animal, except for giraffes who cannot manage the steep climb down the crater rim!

Returning to camp for lunch, we pack up before making the journey back to Arusha.

Day 38: Serengeti National Park

Arusha - Serengeti National Park. Today we embark on our excursion to the Serengeti and Ngorongoro Crater. Leaving our overland truck behind we transfer to designated safari vehicles. Entering the Ngorongoro Conservation Area, we drive around the rim of the crater and onto the wildlife-rich plains of the Serengeti, one of the last great wildernesses in the world.

Millions of wildebeest, zebra, and antelope migrate across these plains throughout the year, followed by the predators, such as lions, leopards, and cheetahs. Look out for the Big Five and see abundant wildlife as we game drive to our unfenced campsite for the evening. With lions and hyena roaming nearby, listen to the sounds of the bush and enjoy a night in the wild!

Day 37: Arusha

Marangu - Arusha. This morning we drive past the town of Moshi to Arusha, Tanzania's safari capital and our base for exploring the Serengeti and famed Ngorongoro Crater. With time to explore the town we head out to our camp just outside the city at the edge of the Masai plains. This afternoon we enjoy a walk to one of the local Maasai villages. Here we visit a local school and clinic, browse the small Maasai museum and see the crocodiles, pythons, and other species at the Meserani Snake Park. There is optional camel riding available too.

Day 36: Mount Kilimanjaro

Bagamoyo - Marangu. Departing early from Bagamoyo, we head north past the Usambara and Pare Mountains in the Eastern Arc Mountain Range to Marangu, nestled at the base of the famed Kilimanjaro. If the weather is clear you will be able to enjoy magnificent views of the mountain from our campsite and the surrounding area.

Day 35: Bagamoyo

Zanzibar - Bagamoyo. We have the morning to do any last-minute shopping or enjoy one last swim before catching the ferry back to the African mainland, Dar es Salaam and onwards to Bagamoyo for the evening. The quaint town of Bagamoyo was founded at the end of the 18th century and was one of the most significant trading ports along the East African coast. Our camp for the evening is situated close by to the palm fringed beaches of the Indian Ocean

Days 31-34: Zanzibar

Dar es Salaam - Zanzibar. On the morning of day 31, we take the ferry to Zanzibar, leaving our overland truck on the mainland. Evocative and exotic, Zanzibar conjures up images of idyllic, sandy, palm-fringed beaches, romantic winding cobbled alleys, and lush tropical forests.

Our time on Zanzibar is not too structured. There is plenty of free time to explore historic Stone Town and relax on the island's pristine beaches. There's also plenty of optional activities on offer including a visit a spice plantation, snorkelling safaris, scuba diving and yacht trips. Please see the Trip Notes for more details.

In Zanzibar, we stay in simple hotels, with breakfast included. We typically spend day 31 in Stone Town and days 32 - 34 at one of the northern beaches, but this can be flexible.

Day 30: Mikumi

Mikumi National Park area - Dar es Salaam. Our journey to the Indian Ocean coast city of Dar es Salaam takes us through the heart of Mikumi National Park. We will probably see some wildlife on this drive, and will stop if we see anything of note, such as forest elephants or giraffe feeding at the roadside.

Arriving at our campsite on the beach outside Dar es Salaam, there is time to browse the local markets or head into town to explore.

Day 29: Mikumi

Iringa - Mikumi National Park area. Heading east, we travel to Mikumi National Park, the fifth-largest reserve in Tanzania. Our campsite is located on the very edge of the park, and we'll enjoy an evening around the campfire. If time permits you can book an optional game drive to see some of the resident wildlife, including lion, buffalo, elephant, hippo and crocodile.

Day 28: Iringa

Chitimba Beach, Lake Malawi - Iringa (Tanzania). Today we have a long but scenic drive as we cross into Tanzania. Climbing through the Southern Highlands, we arrive at Kisolanza Farmhouse, a family-run working farm in a spectacular location. The farm has been managed by the Ghaui family for more than 70 years and produces organic crops and meat for the local community and Dar es Salaam.

Day 55: Jinja

Jinja - Eldoret (Kenya). Say goodbye to Jinja as we cross the border back into Kenya and return to Eldoret. Our final evening is spent around the campfire, sharing our favourite memories from the last two weeks, and exchanging contact details with the rest of the group!

Day 41: Nairobi

Arusha - Nairobi (Kenya). After a last night in Tanzania, we make our way across the Masai Steppe to the Kenyan frontier. Completing formalities at Namanga border post, we drive the last stretch of road to Nairobi, Kenya’s capital and to our camp for the evening.

Day 56: Eldoret

Eldoret - Nairobi. We complete our drive south through Kenya, arriving back in Nairobi in the late afternoon. Here our tour arrangements come to an end.

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31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

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