Tour/Cruise
35 days
$AUD 1,009 per day
Departure: Toronto, Canada
Arrival: Fairbanks, United States Of America
Polar
River/Small ship/Barge
Wilderness wonders and captivating cities
Toronto, a vibrant metropolis, boasts a diverse culture, iconic landmarks like the CN Tower, and a thriving arts and culinary scene. From its bustling streets to its serene waterfront, it is a delightful city for every traveller.
Your journey into Eastern Canada starts here, with an overnight stay at the Fairmont Royal York. This stunning hotel has hosted royals, presidents and dignitaries among its guests, and today, it will welcome you.
Travel through the countryside before arriving at Niagara Falls and a thrilling cruise to the base of Horsesh Falls. Get up close to one of the most amazing waterfalls in the world as you feel the mist washing over you. Later, visit a winery in the wine region around Niagara-on-the-Lake, renowned for the production of ice wine.
Tonight, join your fellow travellers and your tour director for a welcome dinner. Enjoy an overnight Special Stay at Niagara Falls Marriott Fallsview Hotel & Spa, where you’ll marvel at the view from your Fallsview room.
Today we'll journey to Canada's graceful capital, Ottawa, where history and modernity merges seamlessly along the tranquil banks of the Rideau Canal. Ottawa is at the confluence of the Ottawa and Rideau rivers, the area was an active transportation corridor for an astounding diversity of Indigenous groups and travellers. In fact, the city’s name is derived from the Algonquin word “Odawa,” meaning “to trade.”
Enjoy a two-night stay at the Fairmont Château Laurier. With its iconic architecture, impeccable service, and lavish amenities, the hotel epitomises luxury and history.
Enrich
Indulge in Ottawa’s finest cuisine tonight with a progressive dining experience at the city’s renowned restaurants.
Unlock the charm of Ottawa on a guided tour. Amidst picturesque landscapes and vibrant streets, you'll be fascinated by Canada's bilingual essence, a vivid portrait of its rich heritage. Choose from a range of activities to explore the city.
Freechoice:
Micro Brewery Tour: Designed for the discerning beer enthusiast, this tour offers an exclusive behind-the-scenes glimpse into the city's most distinctive microbreweries.
C’est Bon Cooking Class: Have fun as you immerse yourself in a hands-on experience crafting delectable dishes inspired by Canada’s ingredients. Savour the delicious meal you prepared.
ByWard Market Culinary Tour: Join local chefs, producers, and artisans to experience the delightful market's flavours and stories firsthand, immersing yourself in the authentic local culture.
Enrich
Immerse yourself in nature's wonder at Parc Oméga's extraordinary wildlife safari. Spanning 1,500 acres, this sanctuary is a haven for bears, wolves, red deer, and an array of other fascinating creatures, offering an unforgettable journey into the heart of the wild.
Continue to Montréal, where you'll be delighted by the Aura Experience. This immersive visual and musical display in the Notre-Dame Basilica of Montreal offers a captivating blend of light, sound, and emotion, this immersive journey offers a unique way to connect with the soul of this architectural marvel, leaving you inspired and enlightened. Later, join a haunted downtown ghost walk to discover haunted bars, a forgotten graveyard and hotels rife with paranormal activity. Enjoy two indulgent nights at the grand Fairmont The Queen Elizabeth.
Montréal's allure lies in its vibrant blend of culture, cuisine, and creativity. From the historic charm of Old Montreal to the dynamic energy of its diverse neighbourhoods, the city offers a rich tapestry of experiences. Discover all the highlights of Montréal on an immersive city tour to explore its heritage, architecture and culture, from the days of Fort Ville-Marie to modern times.
Today travel along the Chemin du Roy which connects Quebec City and Montreal and past Sainte-Anne-de-la-Pérade known as the world capital of ice fishing.
The art of maple sugaring has been a cherished tradition in Quebec for centuries. It began with the Indigenous people of North America, who discovered the sweet sap flowing from maple trees in early spring. As French settlers arrived, they adopted these techniques, giving birth to the beloved sugar shack tradition.
Enrich
Learn how maple syrup is made and dine on traditional Québécois fare at a local Sugar Shack while accompanied by live, local music.
Renowned for its unique blend of Old World charm and vibrant cultural scene, Québec is one of North America's oldest cities, with its rich history palpable as you wander through the cobblestone streets of Old Québec, a World Heritage-listed site. Beyond its historic allure, Québec City offers a thriving culinary scene, with bistros serving up French-inspired delicacies, and a lively arts community, featuring festivals and performances throughout the year.
The city's stunning architecture transports visitors to another era. This includes the iconic Fairmont Château Frontenac, where you'll spend a two-night Special Stay.
Explore this stunning city your way today, choosing from a range of Scenic Freechoice excursions.
Freechoice: Old Québec Guided Walk: Take a guided walking tour through the quaint cobblestoned streets of North America’s only walled city.
Lower Town & Grand Market by bike: Enjoy a bike tour rich in history following the city bike path through the narrow streets of the Petit Champlain district. Be immersed in the cultural surrounding and neighbourhood life of Québec City.
Montmorency Falls and Sainte-Anne-de-Beaupres Basilica: Discover the breathtaking natural beauty of Montmorency Falls and feel all its might. Visit Sainte-Anne-de-Beaupres Basilica, the oldest pilgrimage site in Canada.
This evening, join your Tour Director and fellow adventurers for a celebratory farewell dinner.
Experience the Alaska Wildlife Conservation Centre, where you'll encounter native wildlife up close. Then, enjoy a thrilling jet boat ride before retreating to the scenic Mt. McKinley Princess Wilderness Lodge for a stay surrounded by breathtaking views of Denali National Park.
Optional flightseeing over Denali with glacier landing (at additional cost, subject to seasonal operation).
Nestled within the pristine waters of Prince William Sound lies the hidden gem of College Fjord, a mesmerising sanctuary adorned with towering glaciers that seem to touch the sky. Here, nature's architectural wonders rise as high as forty stories, forming a breathtaking landscape that captivates the imagination. Witness the sheer majesty of these icy giants as you navigate through the fjord's serene waters, each glacier telling a story.
A steaming cup of hot chocolate will keep you warm as you are mesmerised by the dramatic ice walls of Glacier Bay. Feel the chill in the air as you witness the majestic ice walls towering above, a dazzling display of nature's grandeur. Let the serenity of this frozen wilderness captivate your senses as you embark on an unforgettable journey through one of Alaska's most iconic natural wonders.
A full day to experience Québec City at your own pace.
A day at leisure to enjoy this quaint city, the oldest in western Canada. Tonight you'll celebrate with a welcome dinner alongside your travel companions and Scenic Tour Director. Toast to the beginning of an unforgettable journey.
Fly to Victoria (Flight not included in land only journey price). Enjoy a three night special stay in Victoria’s iconic The Fairmont Empress.
Embark on a scenic journey from Talkeetna to Denali National Park on board the Princess Rail. Arrive at the luxurious McKinley Chalet Resort, where you'll enjoy a two-night Special Stay surrounded by the stunning wilderness of Alaska.
Enrich
Visit Joanne Porterfield’s homestead and learn about early Alaskan life.
Explore the enchanting Butchart Gardens on Vancouver Island, renowned for its stunning floral displays and serene landscapes. Wander through vibrant flowerbeds, tranquil ponds, and winding pathways, discovering the beauty of this botanical paradise.
Choose from a selection of immersive Scenic Freechoice excursions to explore this region today.
Freechoice:
Whale Watching: Join a cruise on a boat or Zodiac and search for a variety of whales, including the orca, plus seals and bald eagles.
Scenic Floatplane Flight: Soar above for a bird’s eye view of Victoria and a literal ‘overview’ of all that Vancouver Island has to offer.
“Eat Like a Canadian” Walking Tour: Discover Victoria's culinary delights on a guided walking tour, delving into the stories and history behind Canada's iconic dishes like poutine and maple syrup.
Denali National Park is a rugged wilderness sanctuary, home to North America's tallest peak, Mt. McKinley. Its sprawling landscapes encompass diverse ecosystems, teeming with wildlife such as grizzly bears, wolves, and moose. Explore its pristine wilderness today choosing from a selection of activities.
Freechoice:
Tundra Wilderness Tour: Enjoy a fully guided tour through Denali National Park and Preserve, viewing the wildlife from your Tundra tour bus.
Rafting down the Nenana River: Discover Alaska’s beauty rafting with an experienced guide down the Nenana River.
Wilderness Adventure Tour: Awaken your wild side on this exciting all-terrain vehicle (ATV) tour that puts you in the driver’s seat to zip through gorgeous Alaskan backcountry.
Before arriving in Whistler, we’ll stop at the Malahat Skywalk. Ascend the spiral 31-metre wooden ramp for breathtaking panoramic views, offering a unique perspective of the surrounding natural beauty. Later cross the Georgia Strait by ferry and continue to Whistler, where you'll unwind in luxury with a two-night stay at the iconic Fairmont Château Whistler.
Enrich
Join renowned black bear expert researcher Michael Allen for an enlightening session about these extraordinary creatures.
Enrich
Tonight, visit the Squamish Lil’wat Cultural Centre where two nations come together to celebrate and share their cultures. Feast on an Indigenous-inspired cuisine while cultural ambassador’s in regalia from the Squamish and Lil’wat Nations share songs and stories throughout.
Nestled in the heart of the Canadian Rockies, Banff is a picturesque mountain town renowned for its stunning natural beauty, vibrant culture, and year-round outdoor excursions. Settle in for a two-night Special Stay at the Fairmont Banff Springs.
Freechoice Dining:
From a hidden Bavarian Alpine delight nestled in the woods to celebrating the simple pleasures of rustic Italian food and the flavours and aromas of a French brasserie, enjoy outstanding cuisine with a selection of Scenic Freechoice dining options.
Nestled in British Columbia's picturesque landscape, the Okanagan Valley is renowned for its stunning scenery, award-winning wineries, and abundant outdoor experiences. You'll be in awe of the scenery of rolling vineyards, crystal-clear lakes, and majestic mountains.
Enrich
Experience Okanagan’s vibrant culinary scene as you explore Kelowna's agricultural family owned and operated businesses, sampling local delights from artisans and producers. Then, visit some of the region’s most innovative farms and wineries and sample their produce before
Guests will have the choice of ending the day at the hotel or joining their guide for a short walk around Kelowna’s Cultural District. The guide will showcase today’s Kelowna while also sauntering down memory lane highlighting landmarks, public art and connections to the storied history of the past. To end this walking tour, there is a quick stop for a refreshment or cold treat along the lakefront promenade.
Today we'll drive from Whistler to Kelowna along the scenic Duffey Lake Road, featuring sublime lake and river views. Visit the historic town of Lillot, steeped in Gold Rush history, before reaching Kelowna in the heart of the Okanagan Valley. Here, amidst vineyards, orchards, and farms, enjoy a two-night stay at the Delta Hotels by Marriott Grand Okanagan Resort.
Nestled in the spectacular Coast Mountains of British Columbia, Whistler is a world-renowned destination for outdoor enthusiasts. With its stunning alpine scenery, world-class ski slopes, and vibrant village atmosphere, Whistler offers a perfect blend of excitement and relaxation in every season. Today, choose from a range of activities to explore this captivating town.
Freechoice:
Whistler Helicopter Flightseeing: Soar above Whistler on a 12-minute helicopter flight for awe-inspiring views of this mountain region.
Zip Lining over Whistler Valley: Combine the feeling of soaring through the air with the beauty of Cougar Mountain and Whistler Valley.
Peak 2 Peak Gondola: Travel by gondola or chairlift on Blackcomb and Whistler Mountains, transferring between both on the Peak 2 Peak Gondola.
Whistler Tasting Tour: Explore the eclectic culinary scene. Enjoy a delicious multi-course lunch whilst visiting some of the best local lunch spots. Indulge your sweet tooth at a chocolate shop.
Mountain Adventure Tour; Enjoy a mountain sightseeing adventure of Whistler Blackcomb and the surrounding valley.
Step back in time as you wander through the streets of Skagway, a living testament to the Klondike Gold Rush era. Delve into its rich history as you encounter meticulously preserved shop facades and wooden boardwalks, each whispering tales of adventure and fortune seekers from days gone by.
Cruise into Alaska's heart on the 'Discovery III' Sternwheeler. Experience the thrill of witnessing a bush floatplane take off, meet champion sled dogs, and immerse yourself in the rich culture of Alaska's villages. Unwind in comfort at the Fairbanks Princess Riverside Lodge for two nights, where you'll enjoy riverside views and warm hospitality.
Explore Alaska’s state capital, accessible only by air or sea. Delve into its rich history, from the gold rush era to its indigenous Tlingit heritage. Marvel at glacier vistas and explore its vibrant arts scene. In Juneau, every corner reveals a story waiting to be told.
Today, choose from a range of activities to explore the magnificent Banff National Park. Be as relaxed or as active as you wish.
Freechoice:
Helicopter Flightseeing: Embark on a 25-minute helicopter flight over the Three Sisters Peaks for breathtaking views of the Rockies.
Bow River Float Trip: Join your oar-powered raft for a relaxing cruise along Bow River. Observe the superb scenery and local wildlife.
Fairmont Spa Banff Springs: Rejuvenate in the mineral pools of the Willow Stream Spa, drawing energy from the mountains around you as you relax in this quiet sanctuary.
Banff Gondola: Reach the top of Sulphur Mountain to experience a stunning bird’s-eye view of Banff township and six mountain ranges.
Enrich
Explore one of the Canadian Rockies’ busiest wildlife corridors at dusk via a golf cart. Encounter local wildlife, Bow Falls, and breathtaking views.
Settle back and relax with a book or explore the restaurants and lounges on board the ship as we cruise northwards.
Today you'll board your elegant seven-night Alaskan Princess Cruise. Check into your comfortable Balcony Stateroom on board the Sapphire Princess and settle in for an unforgettable voyage through the famed Inside Passage.
This morning enjoy the serenity of Capilano Suspension Bridge Park, exclusively for Scenic guests. Wander across the swaying suspension bridge, high above the lush forest canopy, and marvel at the breathtaking views of the surrounding wilderness. Later, join a city sightseeing tour to discover the city's vibrant neighbourhoods, iconic landmarks, and rich cultural attractions.
Indulge in the renowned culinary delights of Rocky Mountaineer as you savour delicious cuisine paired with local wine or beer, all while soaking in the breathtaking scenery. Later today, arrive in cosmopolitan Vancouver, where you'll enjoy a two-night stay at the iconic Fairmont Hotel Vancouver, immersing yourself in the vibrant atmosphere of this dynamic city.
Embark on the legendary Rocky Mountaineer, a journey through the awe-inspiring landscapes of the Canadian Rockies, where you'll traverse mountain passes and dramatic canyons in luxurious comfort on board your GoldLeaf Service glass-dome carriage. Tonight, unwind in a Kamloops hotel selected by Rocky Mountaineer, adding to your unforgettable experience through the heart of the Rockies.
Arrive at the renowned "Diamond in the Wilderness", the breathtaking Fairmont Château Lake Louise, where you'll experience an overnight Special Stay in lakeview rooms, amidst unparalleled natural beauty.
Enrich
Meet a retired member of the Royal Canadian Mounted Police for an insight into the importance of the Mounties, past and present.
Freechoice Dining:
With a selection ranging from French-Canadian Brasserie-style overlooking the spectacular Lake Louise to the very best in contemporary Canadian cuisine, enjoy dining in stylish décor and surroundings where attentive service creates the perfect atmosphere for a memorable dining experience.
Embark on an exhilarating journey as you cross the Arctic Circle by air. It's an extraordinary experience that promises unforgettable memories of the Arctic's awe-inspiring landscapes and culture.
Enrich
Experience the thrill of crossing the Arctic Circle by air and receive a certificate to prove it. Stop at a wilderness community for a fascinating insight into the history of the region and life today.
Your first Alaskan stop, Ketchikan earns its reputation as the 'salmon capital of the world.' Dive into its vibrant atmosphere, where the echs of Native heritage intertwine with the bustling energy of a thriving fishing community. Delight in local delicacies and immerse yourself in the culture of this coastal gem.
Your unforgettable journey comes to an end today in Fairbanks. Farewell your new friends, taking with you wonderful memories.
This itinerary is a guide only and may be amended for operational reasons. Please refer to our terms and conditions for further information.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.