Land Tour
14 days
$AUD 1 per day
Departure: Berlin, Germany
Arrival: Munich, Germany
See Berlin’s Checkpoint Charlie, Potsdam’s Palaces and ‘Bridge of Spies’, Prague’s medieval Hradcany Castle and WWII Colditz. Stand on the Bastei Bridge and giant Königstein’s ramparts. Relax in the magnificent Saxon Switzerland National Park, float on a punt through Spreewald’s marshes, cruise along the River Elbe to Dresden’s Royal Palace and glide down the Vltava in Cesky Krumlov, and more!
Your tour commences this evening in vibrant Berlin – a city now united and rebuilt in even greater glory. Join us tonight for a welcome drink before dinner in your hotel. This is an ideal chance to meet, and get to know, your Tour Manager and fellow travellers.
This morning we are joined by an expert local guide for a panoramic tour to see all the major sights from the famous Brandenburg Gate, Unter den Linden and rebuilt Reichstag to the Victory Column in the Tiergarten, Potsdamer Platz, Checkpoint Charlie and remaining sections of “The Wall’. Your afternoon and evening is entirely at leisure. The shopping is amazing and the city brims with world class sights. Perhaps visit one of the five world class museums on UNESCO Heritage listed Museumsinsel (Museum Island) or the riveting Checkpoint Charlie museum and moving Memorial to the Murdered Jews of Europe. This evening discover your own local restaurant for dinner. Maybe dine ‘al fresco’ in Gendarmenmarkt square, dramatically flanked by two beautiful cathedrals and the Berlin Concert Hall.
A full day amongst the UNESCO Heritage listed glorious palaces and gardens of Potsdam! On our way to Potsdam we make a photo stop on the famous Bridge of Unity – more famously known as the ‘Bridge of Spies. Arriving in Potsdam, we visit the astounding Neues Palais with its newly restored palatial rooms, including the Gottensaal (Grotto Hall) and Marmorgalerie (Marble Gallery). After ‘My Time’ for lunch in Potsdam’s pretty Dutch Quarter, we enjoy a guided visit to Fredrick the Great’s elegant Sanssouci Summer Palace & Gardens. Built between 1745 and 1747, Sanssouci was not just a summer residence. It is rumoured to have been Frederick’s favourite place to stay. The palace retains its charm today - the twelve rooms still have their original elegant designs and furnishings. As a UNESCO World Heritage site, it is recognised as “an outstanding example of architectural creation and landscaping” and “a cultural property of exceptional quality”.
Later we drive south to Lübbenau in Spreewald, where we stay the next two nights. Translated from German the word ‘Schloss’ meaning Castle, Palace or Grand Stately home. Our Lübbenau hotel is aptly called the Hotel Schloss, and it is the only fully preserved castle/palace complex in the region. Set in its own park like gardens, this wonderful hotel offers first class amenities, an award-winning restaurant, and it is located right beside the town, where we board our boats and explore Spreewald. A short walk from the edge of town, the castle of Lübbenau is located in the midst of the Spree Forest, in between the metropolises Berlin and Dresden. Apart from the castle there are the orangery, the former stables, the chancellery and the park that complement the historical ensemble of the castle in the oldest part of Lübbenau, the castle district.
Spreewald, or ‘Spree Forest’, is an utterly entrancing UNESCO listed biosphere reserve. Boarding our punts we are ‘poled’ silently through a dreamy forest on a lacework of channels and canals, lined with wooden cottages, jetties and hamlets. In the heart, at the village of Lehde, we enjoy a lunchtime stop at a waterside restaurant and ‘biergarten’. Back in Lübbenau, your afternoon and evening is at leisure. ‘My Time’ to relax or shop in this delightful inland harbour town. For the more active, maybe take a walk or a bike ride along the forested pathways. And the local food speciality? Gherkins!
Travelling south we arrive mid-morning in the medieval town of Meissen. As we approach the city, the first thing that comes into view is the Burgberg (castle hill) rising over the River Elbe. The hill is home to the magnificent gothic cathedral and Albrechtsburg, a 15th century palace, designed for luxury and style rather than defence. At the base of the Burgberg is Meissen’s marketplace. Cobblestoned streets are bordered by pastel coloured Renaissance buildings – the perfect place to find a café for an early lunch. Continuing on, we reach one of the most infamous castles of WWII – Colditz. Subject of numerous books and films, this enormous castle became the prison for all the greatest POW escapees of the war. Ironically the Nazis therefore created an incredible escape training school! The museum is full of the most amazing array of escape tools and memorabilia. Our local guide will also show us some of the most impossible tunnels and escape routes. Utterly fascinating! Later we arrive in Dresden, where we stay the next three nights.
Rebuilt after the massive bombing raids of WWII, Dresden has once again bloomed into one of the most beautiful and elegant cities in Europe, reflecting the grandeur of this capital of the Electors of Saxony, who once ruled a powerful empire. On our morning walking tour you will see the glorious Zwinger Palace, the Semper Opera House and the symbolic Frauenkirche dominating the massive, ancient market square. Following the Fürstenzug – a dramatic, 100 metre long painted porcelain mural depicting the procession of Princes - we visit the Dresden Royal Palace. We have included entrance to the museums including the Armoury, Turkish Chamber, Riesensaal (Giants’ Hall) and the fabulous New Green Vault with over 1,000 beautiful gold and silver bejewelled objects. Simply stunning! The rest of your day is at leisure to explore this delightful city.
We have an incredible day planned in Germany’s ‘Saxon Switzerland’ National Park. First stop will be at the dramatic 75 metre long (easily accessible) stone Bastei Bridge, which links the incredible rock formations, walkways and lookouts, 200 metres above the River Elbe. The panoramic views are stupendous! In the distance you will see the massive rock ramparts of Festung Königstein, which we visit next. Dating back to the 13th century, this is the largest fortress in Germany, and one of the very best castle visits in all Europe! The main entrance tunnel is so impressive, as is the 152 metre deep well, barracks and old wine cellars. The 1.5 kilometre long cliff top ramparts, often lined with restored cannon, are a thrill to walk along. Later, at Pillnitz, we stop to see the park and ornate gardens of Pillnitz Palace, before taking a cruise down the beautiful River Elbe. Journeying past palaces, mansions and the UNESCO listed river farmlands, we arrive into Dresden at Brühl’s Terrace, nicknamed ‘the balcony of Europe. This evening we have included dinner in a local restaurant.
Early afternoon we arrive in Prague, where we stay three nights in the very heart of the old city. On arrival we are joined by our expert local guide for a tour through this fascinating city to the Hradcany – Prague Castle. Covering 7 hectares it is the largest ancient castle in the world. We also visit St Vitus Cathedral and the colourful houses of Zlatá Ulièka, or Golden Lane, named after the goldsmiths who lived here in the 17th century. Dinner this evening is in your hotel.
Your day is completely at leisure to explore the laneways, churches and bridges of this beautiful, UNESCO Heritage listed city. Prague is justifiably known as one of the truly great cities of Europe and the old town is right on your doorstep. Your ‘My Time’ today will so relaxing and rewarding.
Join us today on a full day excursion to the nearby UNESCO World Heritage listed city of Kutná Hora. Fortune-hunters flocked to Kutná Hora in the 13th century to dig out the silverrich ore discovered here. Once bigger than medieval London, the city minted coins used all across Europe, and its wealth underpinned the power of the Bohemian kings. Here we will visit the Sedlec Ossuary (Church of Bones), with macabre décor of bone art, followed by the wonderful Cathedral of Saint Barbara, a masterpiece of late Gothic fantasy. You will also have free time to relax and explore the lovely old town. For those at ease within narrow, dark spaces we have also included an incredible torch lit guided tour through the 500 year old silver mine labyrinth, deep under the city.
Driving south, we spend lunchtime in the spa town of Třeboň, an undiscovered gem that sits in the heart of this UNESCO listed biosphere. Since the 14th century, man has transformed the surrounding land into an idyllic countryside filled with over 6,000 lakes and islands and it is famous for its … fishponds! The town centre, Schloss and Masaryk Square are a delightful mixture of colourful renaissance buildings and ‘al fresco’ cafés serving fish, and there are so few tourists! We continue to the perfectly preserved 13th century city of Český Krumlov. Originally built as a hamlet around the impressive castle, the wealth from the silver and gold mining, plus Catholic aristocrats seeking refuge during the Reformation, made Český Krumlov the most important city in southern Bohemia. We stay the next two nights in the very heart of this extraordinary, UNESCO World Heritage listed time capsule. On arrival, we board large wooden rafts to enjoy a leisurely float slowly down the placid River Vltava. From your seats you will get the very best views up onto the castle walls and into the old town. What better way to introduce you to the city?
Our Český Krumlov hotel, The Ruze, is a massive historical statement and dominates the town. In 1584 Vilhelm of RoÏmberk, master of the house of RoÏmberks, knight of the Order of the Golden Fleece – highest order of Prague, invited the Order of Jesuits to Český Krumlov. The university monastery he built for them has now been extensively reconstructed preserving the beautiful Renaissance architecture creating your 70-room hotel – The Ruze. The furniture, rooms and public areas are a delight. Set in the centre of town, the terrace has beautiful views down onto the Vltava River. Your stay here will be an unforgettable experience.
This morning we are joined by a local guide to bring to life the history and background of this extraordinary town. You will also enjoy a guided tour of the Castle’s Renaissance and Baroque state rooms. Your afternoon and evening is at leisure in UNESCO Heritage listed Cesky Krumlov. Relax and enjoy ‘My Time’ amongst the cobblestoned streets, cafés, restaurants, shops and ancient winding alleys.
Heading into Austria we soon reach Salzburg – the baroque city of Mozart. On arrival a local guide will accompany us on a walking tour of this enchanting UNESCO Heritage listed city, including several locations used in the film. ‘The Sound of Music’. Your afternoon will be at leisure to explore the ornate squares and churches, fascinating shops and traditional coffee houses. The views from the enormous Festung (Fortress), sitting high above the city, are magnificent. This evening we have included a memorable farewell dinner at the St Peter Stiftskeller. First mentioned as an Inn as far back as the year 803, this is the oldest known restaurant in central Europe!
Your tour ends on arrival in Munich, mid-morning. We will make drop offs in the city centre and at Munich airport. We recommend you book flights or trains that depart Munich after 2pm.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
|
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
|
$150.00 International airfare per person or as discounted
|
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
|
$200.00 International business class airfare per person or as discounted |
|
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
|
NIL International package, tour, or cruise per booking |
|
|
$ Other Services dependent on service explained to you |
|
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
|
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
|
Mastercard - an additional 2.0% applies
|
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.