Tour/Cruise
10 days
$AUD 726 per day
Departure: Munich, Germany
Arrival: Budapest, Hungary
River/Small ship/Barge
Cruise through historic Europe
Welcome to Munich, the largest city and capital of the German state of Bavaria. With a long and powerful heritage, the city dates back to the 11th century and over the centuries has been a witness to some important historical events. Munich's rich tapestry is woven with tales of royalty, scientific innovations, and cultural milestones. Explore its storied streets, and you'll uncover a city that seamlessly merges its illustrious past with the vibrancy of modern life.
This evening, join your Tour Director and fellow travellers for a welcome drink at your hotel.
Seamlessly blending modernity and history, Munich offers a captivating atmosphere. The city's unique character will become more evident during this morning's guided panoramic tour.
Starting with a short drive to Schloss Nymphenburg, you'll explore the perfectly symmetrical lavish estate just outside the city, built as a royal summer residence. You will also see the beautiful English Garden, one of the world's largest public gardens, and the Isartor, the medieval city gates of the city, before ending in the heart of the town, the medieval Marienplatz. Here, you'll encounter Munich's most iconic landmarks. The Neues Rathaus (New Town Hall) is home to the famous Glockenspiel, a colossal clock adorned with over 30 life-sized historical figures. Three times daily, these figures come to life to perform for the crowds below.
This afternoon, join the lively locals who adorn themselves in traditional Dirndls and Lederhosen to celebrate the annual tradition of Oktoberfest. Dating back to the early 19th century when it was originally held to celebrate the royal marriage of Bavarian crown prince Ludwig and Princess Therese of Saxony-Hildburghausen, it has now transformed into the world’s largest folk festival and an important celebration of Bavarian culture.
Soak up the last of your free time in Munich before transferring to the city of Regensburg, one of the most picturesque cities in Germany. With over 2,000 years of history, this is the perfect location to start your eight-day ultra-luxury cruise along the enchanting Danube River.
Settle into your luxurious suite on board your all-inclusive luxury Scenic Space-Ship. Most suites have an all-weather balcony that converts into a Scenic Sun Lounge, allowing you uninterrupted views to watch a rolling tapestry of river life as you cruise the Danube.
Boasting a staggering 2,000-year history, Regensburg has one of Germany’s best preserved medieval town centres, with more than 900 of its Romanesque and Gothic buildings UNESCO World Heritage listed. Within its narrow laneways, the city lays claim to having the highest concentration of bars in the country.
Freechoice:
Choose from a selection of Scenic Freechoice touring activities:
Walking tour of Regensberg: Join your local guide for an afternoon walking tour of the Old Town of Regensburg. You’ll be in awe of the many perfectly preserved medieval buildings that have been standing sentinel over the Danube for centuries.
Weltenburg Abbey: Take a ferry through the Danube Gorge to Weltenburg Abbey, the oldest monastery in Bavaria, founded by monks in approximately 600AD. Explore the Abbey and Cloister Church, then sample the award-winning beer produced on site, which has been produced here since the year 1050 making it the oldest monastic brewery in the world.
Thurn and Taxis Active Walking Tour: Join an active walking tour from the ship to Thurn und Taxis Castle, where you’ll enjoy a guided tour followed by free time. Thurn und Taxis is a German noble family who can trace their history back to the 12th century.
Set on the confluence of the Danube, Inn and Ilz rivers, Passau has been an important trading city since medieval times, particularly for salt, commonly known as ‘white gold’. Each river is distinct in colour and some days you can clearly see the green, blue, and black hues where the waters meet. At the centre of the Baroque city, the 13th century Italianate Old Town is packed with tight laneways tunnels and archways, including an ‘Artist’s mile’ where old buildings are occupied by artist studios, workshops, and galleries.
Freechoice:
Decide how you will spend your day from the following Scenic Freechoice excursions:
Highlights of Passau walking tour: Join your local guide on a walking tour, admiring the brightly coloured buildings that line the waterways. Visit St. Stephens Cathedral: originally built in the year 450, the church proudly stood in Passau's Old Town until a devastating fire ripped through it in 1662. It was rebuilt in its current form with an Italian-style exterior complete with a Baroque stucco interior, and nowadays houses the world’s largest Catholic church organ, which boasts 17,974 pipes and 233 registers.
Full day excursion to Salzburg: This morning you will disembark your Scenic Space-Ship in Passau, from where you will journey via coach to Salzburg, Austria. Surrounded by alpine peaks and on the banks of the Salzach River, Salzburg is best known as the home of Mozart and The Sound of Music. This storybook city has a thriving art scene, music and concert halls filled with classical music, a Baroque old town where you’ll find Mozart’s birthplace, and Hohensalzburg, Central Europe’s largest intact fortress, which sits high above the rooftops with panoramic views of the city. During a guided tour explore this incredible city before enjoying lunch at a local restaurant and some free time to explore at your leisure. You will return to your Scenic Space-Ship in the Austrian town of Schlögen.
Full day excursion to Cesky Krumlov: From Passau, journey via coach to the Czech town of Cesky Krumlov. This delightful World Heritage-listed town is brimming with charm. Sitting on the banks of the Vltava River, Cesky Krumlov is considered one of the best-preserved medieval towns in Europe with its vast array of well-preserved Gothic, Renaissance and Baroque architecture. Wander this fairy-tale location with your local guide and explore the historic centre before delighting in a delicious lunch at a local restaurant and some time at leisure.
Your Scenic Space-Ship will dock early this morning in the small and picturesque town of Melk, located in Austria’s scenic Wachau Valley. The city’s breathtaking UNESCO-listed Benedictine Abbey built high over the city is the most spectacular building in the region.
Freechoice:
This morning offers a variety of Scenic Freechoice excursions to choose from:
Glorious Melk Abbey: No visit to Melk would be complete without a guided tour to its magnificent 18th-century Benedictine Abbey. Wander its 900-year-old hallowed halls, visit the decorated Marble Hall and the library, which is filled with more than 80,000 books, and be awed by the Abbey Church, which is adorned in frescs and intricate statues.
E-biking from Melk to Dürnstein: Embark on a guided e-bike ride to soak up the scenery along the Danube as you cycle from Melk to the quaint village of Dürnstein. You’ll pass by small villages and through rolling vineyards, stopping along the way to enjoy the river views.
Artstetten Castle: Meet the current owners of Artstetten Castle, which dates to the 13th century. It was once home to the Archduke Franz Ferdinand, whose assassination sparked the beginning of WWI in 1914. See the family crypt and visit the on-site museum.
Sailing the Wachau Valley, you will be mesmerized by the sloping vineyards and charming villages. This afternoon we are docked in the quaint town of Dürnstein, where you have ample free time to wander at your leisure. Surrounded by vineyards, the town has historical buildings that date back to the 12th century, including the hilltop ruins of Dürnstein Castle where Richard the Lionheart was famously imprisoned between 1192 and 1193.
While you indulge in the spectacular views, it's also the perfect opportunity to indulge in some delicious local produce from the Wachau Valley. Your Cruise Director will organise a special treat for you and invite a local producer on board to share some regional delicacies that are famous in this region. Sample some Apricot dumplings and local schnapps among other delights in this breath-taking location.
Wake up in Vienna this morning. Also known as the City of Music, Austria’s imperial capital fostered the musical geniuses Mozart and Beethoven, among others. This city oozes charm with magnificent Baroque buildings, ample green spaces from parks to vineyards, a vibrant coffee-house culture and masterpiece-filled galleries and museums.
Freechoice:
Spend the day exploring the city and take your pick from a selection of Scenic Freechoice activities:
Schonbrunn Palace: Explore Schönbrunn Palace, the former summer residence of the Habsburg family, one of the most prominent dynasties in European history, as you wander its countless ornately designed rooms, hear tales about the royal family that lives here and see the impressive gardens.
Central Vienna with extended Free time: The city centre of Vienna is brimming with history, elegance and diverse architecture. During this tour your expert local guide will delight you with stories from the city before allowing you free time to explore the city as you wish.
Cycle to Danube Island: Explore a different side of Vienna on a guided e-bike tour to Danube Island, a recreational playground where locals come to enjoy bathing, boating, cycling and relaxing on its beaches and open spaces.
Belvedere Museum: Visit one of Europe’s most stunning Baroque landmarks and explore the greatest collection of Austrian art dating from the Middle Ages to the present day, complemented by the work of international artists such as Claude Monet, Vincent van Gogh, and Max Beckmann.
This afternoon is free to wander around Vienna, so perhaps join one of the provided shuttles to the city centre or simply relax on board your Scenic Space-Ship. This evening, join an unforgettable Scenic Enrich experience.
Enrich
Scenic Enrich Classical concert at Palais Liechtenstein: Breathe in the opulence and luxury of Palais Liechtenstein this evening as you relish an exclusive private classical concert. Enjoy a glass of fine Austrian Sekt and listen to the timeless music of Strauss and Mozart performed by a renowned orchestra. An experience only shared with your fellow Scenic guests, you’ll be seated in Vienna’s largest secular baroque hall, an ornate space where royals and nobles have sat for centuries. Accompanied by ballet dancers and vocalists and surrounded by world-famous art, this will be a concert that you’ll remember for a lifetime.
Slovakia’s capital since independence in 1993, Bratislava is a modern multicultural metropolis with an intriguing history. Its Old Town is glorious in medieval and Gothic architecture and its well-preserved hilltop castle, which has history dating back to the 9th century, still dominates the town. These charming historic sites contrast with its brutalist socialist architecture, which is evident around the city.
Freechoice:
As we dock in the city centre, this morning’s Scenic Freechoice excursions are just steps away:
Walking tour of Bratislava: Explore Bratislava with a knowledgeable local guide to see all the highlights of the city such as the Hlavné Námestie, the main square and the Old Town Hall while learning about the history of the city including what everyday life was like under the Iron Curtain era, the political boundary that divided Europe after WWII.
Wines of Slovakia: Slovakian’s Wines are quite young but, all over the world, wine experts are starting to praise their flavour and quality. After the fall of Communism, new viticulturers were born on the Banks of the Danube and all over this country, taking advantages of the cold weather and optimal soils. Embark on a journey through the different regions of Slovakia while tasting various wines in one of Bratislava’s cellars.
This afternoon we arrive in Budapest, one of Europe’s most diverse and vibrant cities. Divided by the Danube, with Buda on one side and Pest on the other, this city became united in 1873 when a newly built bridge connected the two. The city is an architectural treasure trove comprising styles from Gothic to Art Nouveau and everything in between. It is also well known for its hot springs and thermal baths and has a vibrant nightlife scene.
Freechoice:
A range of Scenic Freechoice activities are on offer to choose from this morning:
Budapest in Depth: Explore this magical city by coach. Visit both Buda and Pest, the two districts that are separated by the Danube that make up the city. Starting on the Buda side see the Várkert Bazár before crossing the Margaret Bridge to the Pest side where you will see Széchenyi square and Elizabeth square. End your tour with a mesmerising piano recital at the Institute for the Blind.
Budapest’s Jewish history: Discover Jewish history on a guided tour with an expert local guide and learn about the significant Jewish events from history that have shaped the culture of today. The tour includes Synagogue, cemetery, memorial park and guided tour of the Jewish Museum (not available on Saturday).
Excursion to Szentendre: Journey to the riverside town in Pest County, Szentendre. Known for its museums, galleries and artists, this charming city will captivate you during a guided tour.
Guided hike of Buda Hill: Strap on your walking shs for a beautiful hike up to the World Heritage-listed site of Buda Hill. On your walk, see Varket Bazar and beautifully landscaped gardens, all while enjoying great views over the Danube River and the city architecture.
After a hearty breakfast, you’ll be transferred to Budapest Airport for your onward or homebound flight, taking a lifetime of wonderful memories with you.
This itinerary is a guide only and may be amended for operational reasons such as high and low water. As such, the cruise may operate altered from that stated above. Please refer to our terms and conditions.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
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Fees and Commissions
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Liability of Agency and Limitations of Liability
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a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
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14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
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Liability of the Provider
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Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
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22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
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a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
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33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
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38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.