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$AUD 452 per day

Departure: Quito, Ecuador

Arrival: La Paz, Bolivia

Adventure

Visit South America and travel to the Galapagos Islands, Peru, Ecuador, and Bolivia. Amazing wildlife, both on land and underwater, is the drawcard of the remote Galapagos Islands. Discover unique creatures, as well as the island's outstanding natural beauty, by foot, boat and bike. Back on the mainland, enjoy the delights of Peru – from the tough but rewarding Inca Trail to the joy of interacting with friendly locals and experiencing cities full of colour, energy and passion.

IMPORTANT INFORMATION

1. Full passport details are required at the time of booking. The passport you travel with must match the booking details provided to us. This will be used to apply for your Inca permit and if any info dsn’t match your passport, the Inca authorities will refuse your entry. Delays in providing this information may result in booking fees or changes to your itinerary.
2. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Days 11 & 12 (Amazon Jungle) where you will be in shared accommodation and is subject to availability. Please speak to your booking agent for further information.
3. At the time of booking, please advise whether you would like to hike the classic Inca Trail, Inca Quarry Trail or take the train. When available, the Inca Trail will be booked as the default option. Fees may apply to changes made after the time of booking, and availability on other options cannot be guaranteed.
4. Inca Trail permits are sold on a request basis only. Once a deposit is paid and passport details are provided, Intrepid will endeavour to secure a permit for you. If Inca Trail permits are unavailable by the time you book, you can opt to hike the Quarry Trail instead https://www.intrepidtravel.com/machu-picchu-peru/quarry-trail or travel to Machu Picchu by train.
5. The Inca Trail closes in February to allow cleaning and restoration works. If the trek portion of your trip starts in February, you will be automatically booked to hike the Quarry Trail.
6. As you can choose different ways of reaching Machu Picchu (Inca Trail, Quarry Trail or Train), you may be joined by other Intrepid and/or non-Intrepid travellers. There is also a small chance you may be the only traveller from your group on your selected option.
7. Passport holders of the United States and South Africa need a visa to enter Bolivia. We recommend that you obtain this visa in advance from your nearest Bolivian embassy. Not obtaining the visa in advance is likely to cause long delays at the border. Please refer to the 7. Passports, visa and entry requirements section of the Essential Trip information for more details.
8. All visitors to the Galapagos must have a Transit Control Card. We will use your passport details to complete the application process on your behalf. At the Welcome Meeting in Quito, you will be required to pay your leader US$20 in cash to cover the fee.
9. The Galapagos National Park fee (US$200) and Isabela Port fee (US$10) are payable upon arrival to the islands (cash only). These amounts are in addition to your trip payment.
10. Strict rules apply in the Galapagos Islands to protect and preserve its unique biodiversity. Intrepid supports these rules, which range from times of the day that a destination can be visited to the distance kept between people and wildlife. In particular, not removing anything from the environment (shells and corals, for example). All rules will be explained in more detail by your leader when you join the trip. Not adhering to these rules can lead to hefty fines for travellers and Intrepid losing the license to operate in the Galapagos Islands. Failure to adhere to the rules can result in your removal from the trip without a refund.
For more information: http://www.galapagos.org/travel/travel/park-rules/

About

What's included

Meals: 21 breakfasts, 11 lunches, 6 dinners.
Transport: Plane, Speed Boat, Canoe, Train, Private Vehicle, Public bus.
Accommodation: Camping (with basic facilities) (3 nights), Homestay (1 night), Hotel (17 nights), Jungle Lodge (2 nights).
Quito - Historic District Walking Tour.
Isla San Cristobal- Snorkeling in La Loberia (1.5 Hours).
San Cristobal - Excursion to Leon Dormido or Lobos Islands.
Isla San Cristobal - Interpretation Center (45 minutes).
Isla San Cristobal - Cerro Tijeretas View Point (1 Hour).
Floreana - Snorkeling.
Isla Isabela -Tintoreras or Shark Alley (2.5 Hours).
Isla Isabela - Flamingo lagoon visit (30 Minutes).
Isla Isabela - Giant Tortoise Breeding Centre (1 Hour).
Isla Isabela - Kayaking.
Isla Isabela - Sierra Negra Volcano Hike (5-6 Hours).
Santa Cruz Highlands Visit (3 Hours).
Santa Cruz – Organic Farm Tour.
Santa Cruz – Encebollado Cooking Class.
Isla Santa Cruz - Tortuga Bay walk.
Isla Santa Cruz - The Galapagos Conservancy visit.
Isla Santa Cruz - Charles Darwin Research Centre.
Amazon Jungle - Jungle activities.
Cusco - Leader-led orientation walk.
Sacred Valley - Community visit & lunch.
Sacred Valley - Snack & drink at AMA Restaurant social enterprise.
3 Night/4 Day Inca Trail (or 2 Night/3 Day Inca Quarry Trail) guided hike(s) with porters' support. Or guided Cusco stay (Machu Picchu by train).
Machu Picchu - Entrance and guided tour.
Lake Titicaca - Boat tour & Homestay.
La Paz - Orientation Walk.

Gallery

Itinerary

Day 1: Quito

Bienvenidos! Welcome to Quito, Ecuador. Your adventure begins with a welcome meeting at 2 pm. Quito is one of the most attractive cities in South America, sitting at an altitude of 2850 m with a view of Volcan Pichincha on the horizon.

After the welcome meeting, join your local leader for a tour of Quito's historic center. Catch the Matro to the Parque de la Alameda and visit sites such as the Basilica of the Sacred Heart of Jesus, a famous neo-Gothic church known for the details of its façade that represent Galápagos tortoises, Andean condors, and Amazon alligators. You’ll also visit La Compania de Jesus, considered by many to be the most beautiful church in the Americas. It's claimed that seven tons of gold leaf cover the interior whilst the exterior is decorated with statues, busts, sculpted heads, and a jungle of carved leaves.

The tour will finish at San Francisco Square, where you’ll have the option to return to the hotel, or why not get to know your new travelling companions and dine in Quito’s Old Town – your leader will have plenty of recommendations!

Day 2: Isla San Cristobal, Galapagos

Catch an early morning transfer to Quito airport for your flight to San Cristobal Island in the Galapagos. The flight includes a stop in Guayaquil to pick up additional passengers (you will not need to disembark the plane). After joining up with your fellow travellers and your local naturalist guide on San Cristobal, head to La Loberia where you'll put on snorkelling gear for the first time and go for a swim among sea lions and maybe even some sea turtles! Return to town for a free evening tonight and maybe head out with the group for some fresh seafood.

Day 3: Isla San Cristobal

Take a 45-minute boat ride to Leon Dormido (Kicker Rock) this morning. On the way, you might be able to spot nesting frigates and blue-footed boobies. You might even get the chance to swim among the sea lions again. At Leon Dormido, you can snorkel and look for sea turtles, manta rays and the harmless Galapagos shark. Eat lunch on the boat, then head to the Interpretation Center. Learn about the history of the 'Enchanted Islands' and the conservation projects that seek to preserve them. Continue to Frigatebird Hill (Cerro Tijeretas) – it's quite a climb to the top, but well worth the amazing views of the bay. Then, return to town in the late afternoon for a free evening.

Day 4: Isla Floreana / Isla Isabela

Take an early morning boat ride to Isla Floreana and look for dolphins and whales along the way. Snorkel in the clear blue waters and then break for lunch. After, venture to a black-sand beach belonging to the Witmers – descendants of some of the first settlers on the Galapagos. The town here – Puerto Velasco Ibarra – has about 150 residents and an intriguing history involving deaths, disappearances and murders. Later in the afternoon, wave goodbye to Floreana and continue to Isla Isabela, where you’ll spend the night.

Day 5: Isla Isabela

This morning, you’ll hop on a small Zodiac boat and cruise to Las Tintoreras (Shark Alley), looking out for blue-footed boobies and the famous Galapagos penguin. Take a short walk on this isolated islet and popular iguana nesting site, then snorkel in a calm inlet with colourful fish and winding underground lava tubes. This area is also frequented by green sea turtles that like to rest on the calm, sandy bottom. Return to Isla Isabela and visit the Arnaldo Tupiza Tortoise Breeding Center, where you'll observe giant tortoises in all stages of development. After learning about the thousand turtles that are preparing for life here, you’ll head to a brackish lagoon to observe flamingos. Later today, take a kayak around the island and spend your evening resting in the sand and soaking in your first Isabela sunset – arguably the most beautiful of all the islands!

Day 6: Isla Isabela

Start your last day on Isla Isabela by heading towards the Sierra Negra Volcano – one of the Galapagos’ most active volcans and the world's second-largest crater! Weather permitting, you’ll take a challenging hike of around 17 km up the rocky mountain. After, make your way back to town for some free time to curl up with a book, soak your tired muscles or venture down to the water for a relaxing swim before dinner.

Day 7: Isla Isabela / Isla Santa Cruz

Jump aboard a private speedboat this morning and head to Isla Santa Cruz. When you arrive, leave your bags at the hotel and head to the Santa Cruz Highlands. Your first stop is a local farm, where giant tortoises roam the grounds freely. Here, you’ll meet with an expert chef for a cooking class to make the famed encebollado – a local tuna soup that’s widely considered one of the best in the world! This hearty dish uses slow-cooked albacore tuna and a savoury broth made of onions, cilantro and spices. The dish is traditionally served with yuca (a starchy root vegetable) and garnished with lime and green onions. Enjoy the soups of your labour for lunch, then wander the grounds with the slow-paced residents. After lunch, you’ll visit an organic sugar cane farm run by a local family for a tour of their trapiche (a sugar cane mill used in artisanal sugar production). See how the family harvests and processes sugar cane and cacao and how they work with the local community.

Day 8: Isla Santa Cruz

Take a morning walk in Tortuga Bay after breakfast. Along the way, keep an eye out for eagle rays, sea turtles and blue-footed boobies. Later, you’ll head to the local fish market for a dose of local life on the way to The Galapagos Conservancy, who help protect the Galapagos' unique biodiversity. Learn how The Intrepid Foundation supports the Galapagos Conservancy Women in Sustainable Entrepreneurship (WISE) program, which provides critical capital for sustainability initiatives and builds the entrepreneurial capacity of Galapagos women. After, head to the Charles Darwin Research Station – an international non-profit organisation that’s dedicated to the scientific research and conservation of the archipelago’s environment and biodiversity.

Day 9: Quito

Say goodbye to the Galapagos today and take a flight back to Quito, making a stop in Guayaquil on the way. You'll arrive in Quito later in the afternoon, where you'll have a free evening to relax or head out for dinner.

Day 10: Lima

Say hasta luego to Quito and take an included flight to Lima, one of the most beautiful cities in South America. With Indigenous cultures dating back millennia, this country is a fascinating land of Amazonian rainforests, diverse wildlife and soaring mountains. You will be picked up from the airport and transferred straight to your hotel. There, you’ll meet your new leader and group members - perhaps get acquainted over some Pisco cocktails.

Day 11: Amazon Jungle

Rise and shine early today for your journey into the wilds of the Peruvian Amazon. Take an early transfer to Lima airport, then fly to Puerto Maldonado. Here, you’ll pack a small duffle bag with essentials for the next two days. Board a motorised can and cruise deep into the jungle. The journey to your eco-lodge in the Madre de Dios region will take a couple of hours, so you’ll stop for lunch along the way. Settle into your thatched-roof lodge before a short orientation walk of your surroundings. Spend the evening taking in the sights and smells of the jungle and enjoy an I’m-so-far-from-home moment.

Day 22: Puno

This morning after breakfast, board another motorboat and cruise to Taquile Island – known for the intricate, hand-knitted textiles the locals produce. Here, knitting is strictly a male domain and women do the spinning. It's a great place to pick up some high-quality, locally knitted goods, with the added bonus of supporting the local community. Then, take an hour uphill trek to the main area of the island, where you can shop for handicrafts. After, descend about 500 steps to the boat. Return to Puno, where you might like to gather your group and find a local watering hole to enjoy a drink or two – try a chilcano or indulge in another pisco sour.

Day 21: Llachon community

This morning, you’ll take a tour of the immense lake by motorboat, stopping at the floating Uros Islands that look like they could come from a Pixar or Studio Ghibli movie. Built by the Uros people to protect themselves from encroaching Inca forces hundreds of years ago, the islands are constructed from many layers of totora reeds that grow in the shallows of the lake. Get a closer look at contemporary life on the shores of the lake with a homestay in a local community. Help your host family with their daily activities, try out a few words in the Quechua language and maybe even join a local soccer game to make some friends on the makeshift pitch. Tonight, sit down and swap stories with your hosts, who will cook you a feast full of traditional Peruvian favourites.

Day 20: Puno

This morning after breakfast, travel through the dramatic scenery of the high altiplano to Puno – located on the shores of serene Lake Titicaca. At an altitude of 3800 m, Lake Titicaca is the world's highest navigable lake. Today includes a bit of a long drive, but it’s worth the first glimpse of immense Lake Titicaca, whose seemingly endless waters stretch into the horizon. Puno is a melting pot of Indigenous Aymara and Quechuan culture and traditional Andean customs, and it wears its traditions on its sleeve. If you're lucky, your trip will coincide with one of the many cultural festivals here. Ask your leader where you can get the best grilled trout tonight – a true local specialty perfect for dinner.

Day 19: Cusco

Enjoy free time to relax, shop and explore more of Cusco's many sights. Maybe rest your weary legs at a cafe on Plaza de Armas or head to the San Pedro Market where you can find vegetables, meats, local cheeses, chocolates, herbal medicines and many local handicrafts. It’s a great place to pick up souvenirs or ingredients for a picnic. The market is also where many locals (and daring travellers) go to eat ‘mystery soups.’ Some may be just chicken – however, the most popular among the locals usually contain frogs or offal. For those looking for something active, why not try mountain biking in the hills that surround Cusco?

Day 18: Inca Trail

Route 1 Inca Trail

This is the final and most spectacular leg of the trek to Machu Picchu – one of the famed Wonders of the World. The day starts before dawn, with breakfast at 4 am. Say farewell to the porters as they descend to the train station and begin hiking. Once the final checkpoint opens at 5 am, you’ll begin the final 2.5-hour trek to Intipunku (the Sun Gate). Weather permitting, you’ll enjoy unforgettable views over the ‘Lost City of the Incas’ as you enter Machu Picchu through the Sun Gate.   

Route 2 and 3 Machu Picchu to Cusco 

Take an early bus up to Machu Picchu at 6:00 am. The city was built around 1440 AD as a country retreat for the Incan nobility, but there’s evidence that the land had been a sacred Incan site for much longer. Take a guided tour around the ruins of temples, palaces and living quarters. This is a day to remember!    

For all travellers, after taking advantage of the seemingly endless photo opportunities, it's time to catch the bus to Aguas Calientes, where you’ll stop for lunch together. From here, take a scenic train ride to Ollantaytambo, then drive back to Cusco, arriving in the evening.

Day 12: Amazon Jungle

Get ready for an unforgettable day exploring the depths of the jungle! Set out on a half-day trek guided by local experts on the area's flora and fauna. Learn from your guides about the medicinal and practical uses for some of the plants that grow here, which Indigenous people have been studying and using for thousands of years. On your walk, keep an eye out for rainbow macaws and butterflies, and listen for the barking call of the peccaries and chattering of monkeys that call the jungle home. This part of the Amazon is also known to house capybaras, giant otters and jabirus, so keep your eyes peeled for these exotic creatures. Return to the lodge for lunch and some free time to relax. Once the sun gs down, venture out on a night walk in search of some of the jungle's nocturnal inhabitants (caimans, jaguars and anacondas).

Day 16: Inca Trail

Route 1 Inca Trail

This is the most challenging day of the trek, as you ascend a 5-hour long steep path to reach the highest point of the trail. Colloquially known as 'Dead Woman's Pass', Warmiwanusca sits at a height of 4200 m above sea level, providing amazing views of the valley below. The group will then descend to the campsite in the Pacaymayo Valley at 3650 m.

Route 2 Quarry Trail

This is the most challenging and rewarding day of the hike. A 3-hour walk takes you to the top of the first pass of Puccaqasa, about 4370 m high. After enjoying the picturesque views of the valley, it’s a short walk before stopping for lunch. After, make the 2-hour hike to Kuychicassa, the highest pass of the trek at 4450 m. From here, descend to the sacred site that the Incas called Intipunku. This is a sun gate, where the sun will stream through at particular times of the year and there are views of the Nevado Veronica mountain year-round. The Incas built several sun gates, the most notable overlooking Machu Picchu. Head to the campsite, only a stone’s throw away and at 3600 m. 

Route 3 Cusco

Today, take a taxi to Tambomachay, an archaeological site just outside of Cusco. From here you’ll take a 2 to 3 hours walk back to Cusco. On the way, stop to admire some of the archaeological sites, including Puka Pukara, Quenqo and Saksaywaman. Arrive back in Cusco in the early afternoon and enjoy some free time. Maybe visit the Merida, Mendivil and Olave art galleries and workshops before finding a great spot to sit down and enjoy some dinner.

Day 15: Inca Trail

Depending on the travel arrangements you made before the trip, during the next four days you’ll be either hiking the Inca Trail (Route 1), hiking the Quarry Trail (Route 2) or staying in Cusco for two days before taking the train to Aguas Calientes (Route 3). All routes visit Machu Picchu. 

While away from Cusco, the bulk of your luggage will be stored at your hotel. If you’re hiking the Inca Trail or the Quarry Trail, the evening before you leave, you'll receive a small duffle bag to carry your clothes in for the next four days (5 kg maximum). Your team of porters will carry these bags for you, together with the food and equipment for the trail. You won't have access to these items until the end of each day, as the porters will always be ahead of the group. If you’re travelling to Aguas Calientes by train, you'll be able to leave most of your luggage at the hotel in Cusco and travel with only a small bag for the overnight stay in Aguas Calientes. 

Route 1 Inca Trail 

Today, travel by minivan to the 82 km marker and meet your crew of local porters, your cook and your guide. Your first day will include uphill trekking to the campsite, which sits at 3100 m above sea level. On the way, you’ll see the Inca sites of Ollantaytambo, Huillca Raccay and Llactapata, as well as incredible views of snow-capped Veronica Peak. In the evening, unwind at the campsite with a nourishing meal prepared by your cook. 

Route 2 Quarry Trail 

Make an early start today and drive to Choquequilla, a small ceremonial place where Incas worshipped the moon. From here, you’ll head to the small community near Qory Song’o (Golden Heart) hill, where you’ll climb to the top for the incredible views of the Soqma Perolniyoc, Pachar and Huarocondo valleys. There are also several sacred tombs in the area, protected by the locals, which you can explore with your leader and even see some of the original structure crafted from wood and leather. These remains have never been seen by travellers before, so you can be a part of this exclusive experience. Carry on to the Perolniyoc Cascade lookout, where you can stop for some snacks and photos. Arrive at the campsite, 3700 m above sea level, around lunchtime. After, set off to explore the Q'orimarca archaeological site, which once served as a checkpoint to the Incas. 

Route 3 Cusco: 

After spending the night in Ollantaytambo, take a short drive to the town of Pisac. Pisac is well known for its market. Here you’ll have the opportunity to shop for souvenirs and perhaps try some local empanadas. Arrive back at Cusco in the afternoon, where your leader will take you to San Pedro Market, where you have the option to buy some local favourites for a picnic tomorrow.

Day 14: Ollantaytambo

Hop on a private bus this morning and travel through the lush terraces of the Sacred Valley to Ollantaytambo – one of the few places where the Inca defeated the Spanish. On the way, stop at a village to enjoy lunch and conversation in a community that still practices many Inca traditions. Visit the AMA Restaurant in Urubamba – this cafe provides employment opportunities and job training for single mothers throughout the Sacred Valley. Enjoy a snack and learn how this inclusive enterprise focuses on economic growth, gender equality and the support of vulnerable communities. Continue your journey to Ollantaytambo, tonight, maybe you’d like to sit down for a dinner of quinoa and alpaca stew at one of the local restaurants.

Day 13: Cusco

Leave behind the natural wonders of the Amazon for the man-made wonders of Cusco. Return to Puerto Maldonado to collect your luggage, then take a short flight. If Lima is Peru's head, then Cusco is definitely the heart. Once you've spent some time acclimatising to the altitude of 3450 m, head out on an orientation walk with your leader. See the ancient, colonial and contemporary architecture styles, including the Plaza de Armas (Main Square), the San Pedro Market, the 12 Angled Stone, Regocijo Square and San Blas Square. This tour will also include the most significant temple in the ancient Inca empire – Qoricancha. Despite being covered with a Baroque facade in the 17th century by the Spanish, the original Inca masonry has been uncovered in some areas. In the evening visit Casa Intrepid for your trek briefing, then you are free to explore at your own pace or find the perfect dinner spot with your group and try some local Peruvian favourites.

Day 23: La Paz

This morning, head to the bustling highland city of La Paz in Bolivia. At the border, say goodbye to your Peruvian leader and welcome your new Bolivian leader. After border formalities at the Peruvian migration office and document checks as you cross the border, you’ll discover the colonial architecture of La Paz. Browse the markets on a walking tour, taking in the vibrant expressions of culture. Over the last decade, grassroots activism and a shifting political landscape have created space for various Indigenous cultures to live openly. After the walking tour, why not head to the Witches' Market in search of folkloric remedies, potions and totems? It's a great place to pick up a last-minute souvenir!

Day 17: Inca Trail

Route 1 Inca Trail

Start the day with a climb through the Pacaymayo Valley to Runkuracay Pass at 3980 m. Enjoy views of the snow-capped mountain of Cordillera Vilcabamba before descending for around 2 to 3 hours to the ruins of Sayacmarca. Continue over the trail’s third pass to the ruins of Phuyupatamarca at 3850 m, also known as the 'Town Above the Clouds'. Start the 2-hour descent down the Inca steps to the final night's campsite by the Winay Wayna archaeological site. 

Route 2 Quarry Trail

Today’s hike will all be downhill. The first stop is the incomplete Kachiqata quarry, where the Incas were intercepted by the Spanish. Explore the cobbled streets of Ollantaytambo when you finish your trek. This is where you’ll meet with the travellers in your group who didn't hike, before taking the short train journey to Aguas Calientes.Spend the night in a hotel before tomorrow’s visit to Machu Picchu.

Route 3 Train to Aguas Calientes

After a 1.5-hour drive to Ollantaytambo. This is where you’ll meet up with the travellers in your group who hiked the Quarry Trail. You’ll catch a 1.5-hour train through the winding Urubamba Valley to Aguas Calientes. The city is nestled in the cloud forest at the foot of Machu Picchu. Spend the night in a hotel before tomorrow’s visit to Machu Picchu.

Day 24: La Paz

With no activities planned for today, you’re free to leave after breakfast. If you’d like to stay in Bolivia for longer, just speak to your booking agent.

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a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

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