Galapagos & Inca Trail Adventure

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$AUD 488 per day

Departure: Quito, Ecuador

Arrival: Cusco, Peru

Adventure

This unique adventure focuses on two of South America’s heaviest hitters – the Galapagos Islands and the Inca Trail. Take 17 days to explore these wildly different parts of the region. Snorkel the turtle-filled waters of Leon Dormido, then walk the cobblestone streets of Cusco. Sit on black-sand beaches watching sea lions lounge and later conquer the 4200-metre-high Dead Woman’s Pass. Witness breathtaking natural beauty among the surreal landscapes of the Galapagos, then wonder at the man-made elegance of Machu Picchu. This tour offers immersive and active adventure led by locals in two bucket-list favourites.

IMPORTANT INFORMATION

1. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement applies to all nights of your trip and is subject to availability. Please speak to your booking agent for further information.

2. Inca Trail* permits are sold on request basis only. Once deposit is paid and passport details provided, Intrepid will endeavor to secure a permit for you. If Inca Trail* permits are unavailable by the time you book, you can opt to hike the Quarry Trail instead https://www.intrepidtravel.com/machu-picchu-peru/quarry-trail or travel to Machu Picchu by train.

3. The Inca Trail* closes in February to allow cleaning and restoration works. If the trek portion of your trip starts in February you will be automatically booked to hike the Quarry Trail.

4. Full passport details are required at the time of booking in order to purchase entrance fees to certain sites. Additionally on certain trips it's needed to book bus, train or flight tickets. Delays or errors in providing this information may result in booking fees or changes to your itinerary.

5. While hiking the Inca Trail* or Quarry Trail you may be joined by other Intrepid and/or non-Intrepid travelers.

6. Please note this trip starts at 2pm on Day 1.

7. Parts of your trip go above 2800 meters / 9200 feet where it is common for travelers to experience some adverse health effects due to the altitude - regardless of your age, gender and fitness. Please read the following document carefully and, during your trip, utilize the table on the back daily to record your own perspective of your general health and any symptoms you may experience: https://www.intrepidtravel.com/au/altitude-sickness

8. A Galapagos Transit Card fee of US$20 is payable on departure from Quito Airport (or whichever airport in Ecuador you are flying to the Galapagos from). The Galapagos park fee (US$100) and Isabela Port fee (US$10) are payable upon arrival to the islands (cash only). These amounts are in addition to your trip payment.
From the 1st of August 2024 the Galapagos Islands National Park fee will be increasing from USD100 to USD200

9. Ecuador has implemented COVID-19 testing requirements for entry to the country, including special conditions for Galapagos. Please refer to your government's foreign travel advice for the most up to date information.

10. Most hotels in highlands should have oxygen cylinders available, however, you may be asked to pay surcharge for use of oxygen longer than 5 - 10 min at the time.

11. Depending on the time of year, and flight availability, your Quito-Lima flight may depart in the very early hours of the morning to ensure you arrive in time for the welcome meeting. Please speak to your booking agent to confirm what time your flight is noting that the flight is purchased 30 days before departure.

12. As you can choose different ways of reaching Machu Picchu (Inca Trail, Quarry Trail or Train), there is a small chance you may be the only traveller on your selected option.

13. At the time of booking, please advise whether you would like to hike the classic Inca Trail, Inca Quarry Trail or take the train. When available, the Inca Trail will be booked as the default option. Fees may apply to changes made after the time of booking, and availability on other options cannot be guaranteed.

About

What's included

Meals: 14 breakfasts, 8 lunches, 3 dinners.
Transport: Plane, Speed Boat, Bus, Private Vehicle, Taxi, Train - Route 3 only.
Accommodation: Route 1 - Inca Trail: Camping with basic facilities (3 nights), Hotel (3 nights). Route 2 - Quarry Trail: Camping with basic facilities (2 nights), Hotel (4 nights). Route 3 - Train option: Hotel (6 nights).
Quito - Historic District Walking Tour.
Isla San Cristobal- Snorkeling in La Loberia (1.5 Hours).
San Cristobal - Excursion to Leon Dormido or Lobos Islands.
Isla San Cristobal - Interpretation Center (45 minutes).
Isla San Cristobal - Cerro Tijeretas View Point (1 Hour).
Floreana - Snorkeling.
Isla Isabela -Tintoreras or Shark Alley (2.5 Hours).
Isla Isabela - Flamingo lagoon visit (30 Minutes).
Isla Isabela - Giant Tortoise Breeding Centre (1 Hour).
Isla Isabela - Kayaking.
Isla Isabela - Sierra Negra Volcano Hike (5-6 Hours).
Santa Cruz Highlands Visit (3 Hours).
Santa Cruz – Organic Farm Tour.
Santa Cruz – Encebollado Cooking Class.
Isla Santa Cruz - Tortuga Bay walk.
Isla Santa Cruz - The Galapagos Conservancy visit.
Isla Santa Cruz - Charles Darwin Research Centre.
Cusco - Leader-led orientation walk.
Sacred Valley - Community visit & lunch.
Sacred Valley - Coffee & cake.
3 Night/4 Day Inca Trail (or 2 Night/3 Day Inca Quarry Trail) guided hike(s) with porters' support. Or guided Cusco stay (Machu Picchu by train).
Machu Picchu - Guided tour.

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Itinerary

Day 1: Quito

Bienvenidos! Welcome to Quito, Ecuador. Your adventure begins with a welcome meeting at 2 pm. Quito is one of the most attractive cities in South America, sitting at an altitude of 2850 m with a view of Volcan Pichincha on the horizon.

After the welcome meeting, join your local leader for a tour of Quito's historic center. Catch the Matro to the Parque de la Alameda and visit sites such as the Basilica of the Sacred Heart of Jesus, a famous neo-Gothic church known for the details of its façade that represent Galápagos tortoises, Andean condors, and Amazon alligators. You’ll also visit La Compania de Jesus, considered by many to be the most beautiful church in the Americas. It's claimed that seven tons of gold leaf cover the interior whilst the exterior is decorated with statues, busts, sculpted heads, and a jungle of carved leaves.

The tour will finish at San Francisco Square, where you’ll have the option to return to the hotel, or why not get to know your new travelling companions and dine in Quito’s Old Town – your leader will have plenty of recommendations!

Day 2: Isla San Cristobal, Galapagos

Early this morning, catch a flight to Isla San Cristobal, your gateway to the Galapagos Islands! After joining up with your fellow travellers who are starting and ending their trip on the Islands, head to La Loberia where you'll put on snorkelling gear for the first time and go for a swim among sea lions, perhaps spotting sea turtles too. Return to town for a free evening. Perhaps head out with the group and enjoy some of the fresh seafood available.

Day 3: Isla San Cristobal

Today begins with a 45-minute boat ride to Leon Dormido (Kicker Rock). On the way we might be able to spot nesting frigates and blue-footed boobies. There is also potential to swim among playful young sea lions. At Leon Dormido you can snorkel and look for sea turtles, manta rays and maybe the odd harmless Galapagos shark. Currents can be quite strong so it's important you are a confident swimmer to participate in this activity. If you have any concerns, please ensure you speak with your leader. Eat lunch on the boat then head to the Interpretation Center. Learn about the history of the 'Enchanted Islands' and the conservation projects which seek to preserve them. Continue to Frigatebird Hill (Cerro Tijeretas), which is located two kilometres from the Interpretation Center. It's quite a climb to the top, but well worth the amazing views of the bay. Return to town in the late afternoon or early evening.

Day 4: Isla Floreana/ Isla Isabela

Take an early morning boat ride towards Isla Floreana, which should take about 2.5 hours. Along the way keep your eyes peeled for wildlife such as dolphins and whales. On arrival to the island, snorkel in the clear blue waters and then break for lunch. Afterwards venture to a black-sand beach which belongs to the Witmers, decedents of some of the first settlers on the Galapagos. The town here, Puerto Velasco Ibarra, has about 150 residents and an intriguing history involving deaths, disappearances and murders. Later in the afternoon, wave goodbye to Floreana and continue to Isla Isabela (approximately 2 hours). From Isabela Port it's a short transfer to the hotel where we will spend the night (approximately 15 minutes).

Day 5: Isla Isabela

Start your second day on Isla Isabela with a short bus ride (approximately 15 minutes) to the Arnaldo Tupiza Tortoise Breeding Center where you'll observe giant tortoises in all stages of development. The centre has almost a thousand giant tortoises preparing for life on their own. Afterwards, head to a brackish lagoon to observe flamingos. In the afternoon, board a small Zodiac (panga) and cruise to Las Tintoreras (Shark Alley), where your naturalist guide will help you look out for blue-footed boobies and the famous Galapagos penguin. On arrival, take a short walk on this isolated islet and popular iguana nesting site. Snorkel in a calm inlet with colourful fish and winding underground lava tubes. This area is frequented by green sea turtles that like to rest on the calm, sandy bottom. In the late afternoon return to town in search of your own sandy resting spot and enjoy your first Isabela sunset, arguably the most beautiful of all the islands.

Day 6: Isla Isabela

Start your last day on Isla Isabela by heading towards the Sierra Negra Volcano (approximately 45 minutes by bus), one of the most active volcans in the Galapagos and the second-largest crater in the world. Weather permitting, take a challenging hike of around 17 kilometres up the rocky mountain, which takes 5 to 6 hours. After the hike, make your way back to town for some free time to curl up with a book or venture down to the water for a relaxing swim before dinner.

Day 7: Isla Isabela / Isla Santa Cruz

Start the day with a kayak around Isabela before transferring by private speedboat to Isla Santa Cruz. Once you arrive on Santa Cruz head to a restaurant that offers a typical Eduadorian lunch package, simply referred to as ‘Menu’. This usually this consists of a fresh juice, a basic entree (usually a soup) and a main meal. These lunch deals are very popular throughout Ecuador so it’s a great way to eat like a local. In the afternoon visit a locally owned sugar cane farm. Here the farmers will show us the ways sugar cane is processed and turned into alcohol. Along the way, keep an eye out for eagle rays, sea turtles and blue-footed boobies. Later, head back to Puerto Ayora.

Day 8: Isla Santa Cruz

Take a morning walk in Tortuga Bay after breakfast. Along the way, keep an eye out for eagle rays, sea turtles and blue-footed boobies.
After returning to town for lunch, you’ll pass through a local fish market on the way to The Galapagos Conservancy. Here, they help protect the Galapagos' unique biodiversity. Learn how The Intrepid Foundation supports the Galapagos Conservancy Women in Sustainable Entrepreneurship (WISE) program, which provides critical capital for sustainability initiatives and builds the entrepreneurial capacity of Galapagos women. After, head to the Charles Darwin Research Station – an international non-profit organisation that’s dedicated to the scientific research and conservation of the archipelago’s environment and biodiversity.

Day 15: Inca Trail (2650m) or Aguas Calientes (2040m)

Route 1 Inca Trail:
Start the day with a climb through the Pacaymayo Valley to Runkuracay Pass (3980 metres). Enjoy views of the snow-capped mountain of Cordillera Vilcabamba before descending for around 2 to 3 hours to the ruins of Sayacmarca. Continue over the trail’s third pass to the ruins of Phuyupatamarca (3850 metres), also known as 'Town Above the Clouds'. Start the 2 hour descent down the Inca steps to the final night's campsite by the Winay Wayna archaeological site.

Route 2 Quarry Trail to Aguas Calientes:
Today’s hike will all be downhill. The first stop is the incomplete Kachiqata quarry, where the Incas were intercepted by the Spanish. Around midday, come to the end of the trek. Explore the cobbled streets of Ollantaytambo before taking the short train journey to Aguas Calientes. This is where you’ll meet up with the travellers in your group who didn't hike. Spend the night in a comfortable hotel before tomorrow’s visit to Machu Picchu.

Route 3 Train to Aguas Calientes:
After a drive to Ollantaytambo (about 1.5 hours), catch a train through the winding Urubamba Valley to Aguas Calientes (another 1.5 hours). The city is nestled in the cloud forest at the foot of Machu Picchu. This is where you’ll meet up with the travellers in your group who hiked the Quarry Trail. Spend the night in a comfortable hotel before tomorrow’s visit to Machu Picchu.

Day 14: Inca Trail (3650m) or Quarry Trail (3600m) or Cusco

Route 1 Inca Trail:
This is the most challenging day of the trek as you ascend a long steep path (approximately 5 hours) to reach the highest point of the trail. Colloquially known as 'Dead Woman's Pass', Warmiwanusca sits at a height of 4200 metres above sea level, providing amazing views of the valley below. The group will then descend to the campsite in the Pacaymayo Valley at 3650 metres.

Route 2 Quarry Trail:
This is the most challenging and rewarding day of the hike. A 3 hour walk takes us to the top of the first pass of Puccaqasa (approximately 4370 metres high). After enjoying picturesque views of the valley, it’s a short walk before stopping for lunch. Afterwards, make the two-hour hike to Kuychicassa, the highest pass of the trek at 4450 metres. From here, descend to the sacred site the Incas called Intipunku. This is a sun gate, where the sun will stream through at particular times of the year and there are views of the Nevado Veronica mountain year-round. The Incas built several sun gates, the most notable overlooking Machu Picchu. Head to the campsite, only a stone’s throw away and at 3600 metres.

Route 3 Cusco:
Today, take a taxi to Tambomachay, an archaeological site just outside of Cusco. From here you’ll take a short downhill walk (between 1 and 3 hours) back to Cusco. On the way, stop to admire some of the archaeological sites, including Puka Pukara, Qinqu Quenqo and Saksaywaman. Arrive back in Cusco in the afternoon and enjoy some free time to go shopping, or perhaps visit Merida, Mendivil and Olave art galleries and workshops. Your tour leader will be able to give you some suggestions.

Day 13: Inca Trail (3100m) or Quarry Trail (3700m) or Cusco

Depending on the travel arrangements you made before the trip, during the next four days you’ll be doing one of the following: hiking the Inca Trail (Route 1), hiking the Quarry Trail (Route 2) or staying in Cusco for two days before taking the train to Aguas Calientes (Route 3). All routes visit Machu Picchu.

While away from Cusco, the bulk of your luggage will be stored at your hotel. If you’re hiking the Inca Trail or the Quarry Trail, the evening before you leave Cusco you'll receive a small duffle bag to carry your clothes in for the next four days (5kg maximum). Your team of porters will carry these bags for you, together with the food and equipment for the trail. You won't have access to these items until the end of each day, as the porters will always be ahead of the group. If you’re travelling to Aguas Calientes by train, you'll be able to leave most of your luggage at the hotel in Cusco and travel with only a small bag for the overnight stay in Aguas Calientes.

Route 1 Inca Trail:
Today travel by minivan to the 82 kilometre marker and meet your crew of local porters, cook and guide. The first day includes uphill trekking to the campsite, which is at 3100m above sea level. On the way you’ll see the Inca sites of Ollantaytambo, Huillca Raccay and Llactapata, as well as incredible views of snow-capped Veronica Peak. In the evening, unwind at the campsite with a nourishing meal prepared by your cook.

Route 2 Quarry Trail:
Make an early start today and drive to Choquequilla, a small ceremonial place where Incas worshipped the moon. Drive to the starting point of the trek, Rafq'a, and meet the horsemen who join us on the hike. After an hour’s walk, reach the small community of Socma. Carry on to the Perolniyoc Cascade lookout, an opportunity to stop for photos and a food break. Continue to the campsite, which is 3700 metres above sea level. You should reach the campsite around lunchtime. After lunch, set off to explore the Q'orimarca archaeological site, which once served as a checkpoint to the Incas.

Route 3 Cusco:
After spending the night in Ollantaytambo, take a short drive to the town of Pisac. Pisac is well known for its market. Here you’ll have the opportunity to shop for souvenirs and perhaps try some local empanadas. Arrive back into Cusco in the afternoon, where your leader will take you to San Pedro Market in order to buy some things for a picnic tomorrow.

Day 9: Isla Santa Cruz, Galapagos/Quito

Say goodbye to the glorious Galapagos today and return to Quito by plane, with a brief touchdown en route in Guayaquil. Arrive in Quito for a free afternoon and evening. As gorgeous as the islands were, perhaps take advantage of the cosmopolitan food and bar scene in Quito and treat yourself to a nice meal.

Day 11: Cusco

Transfer to the airport and board your flight to lofty Cusco. The next stage of your adventure begins with a welcome meeting at 2 pm to welcome any new travellers joining you. After the meeting, get acquainted with this charming city's intriguing blend of Inca and Spanish culture on a guided walking tour with your leader. Check out some of Cusco's main attractions, as well as its lesser-known sights such as the Qoricancha temple, San Pedro market, the main square, the 12-Angled Stone, Regocijo Square and San Blas Square. End the walking tour with a visit to the Chocolate Museum where you will sample hot chocolate made from local beans. There’s also a small store where you can shop handicrafts and artisanal chocolate products. Don't miss the opportunity to sample mate de coca (coca tea) while here.

Day 10: Lima

Take an included flight to Lima, where you can use any free time to explore before a meeting at 2 pm to welcome any new travellers joining you on the next stage of your adventure. After the meeting, go on a walking tour of downtown Lima, one of the most beautiful cities in South America, and an optional dinner with your group. Be sure to get your hands on Peru's national dish of ceviche during your stay.

Day 16: Machu Picchu (2430) - Cusco

Route 1 Inca Trail:
This is the final and most spectacular leg of the trek to Machu Picchu. The day starts before dawn with breakfast at 4 am. Say farewell to the porters as they descend to the train station and then begin hiking by 4.30 am. Once the final checkpoint opens at 5 am, begin the final leg of the trek. The walk to Intipunku (the Sun Gate) takes around 2.5 hours. Weather permitting, enjoy unforgettable views over the ‘Lost City of the Incas’ as you enter Machu Picchu through the Sun Gate.

Route 2 Machu Picchu to Cusco:
Take an early bus up to Machu Picchu at 5.30 am. The city was built around 1440 AD as a country retreat for Incan nobility, but there’s evidence that the land had been a sacred Incan site for much longer. Take a guided tour around the ruins of temples, palaces and living quarters.

Route 3 Machu Picchu to Cusco:
Take an early bus up to Machu Picchu at 5.30 am. The city was built around 1440 AD as a country retreat for Incan nobility, but there’s evidence that the land had been a sacred Incan site for much longer. Take a guided tour around the ruins of temples, palaces and living quarters.

For all travellers, after taking advantage of the seemingly endless photo opportunities, it's time to catch the bus to Aguas Calientes where you’ll stop for lunch together. From here, take a scenic train ride to Ollantaytambo, then drive back to Cusco, arriving in the evening.

Day 12: Sacred Valley - Ollantaytambo (2792m)

Travel by private bus through the Sacred Valley for about two hours. Known as Wilcamayo to the Incas, the valley has been a source of livelihood to the locals for hundreds of years. You’ll see maize crops covering the terraced valley walls and the sacred river beneath. Stop for lunch in a local community, where you'll also get the chance to learn about their traditional lifestyle and maybe wrap your tongue around a few words of the Quechua language. If it’s market day, you'll have time to browse the local handicrafts on offer, such as beads and ponchos. Continue your journey to the town of Ollantaytambo where we check out the town’s archaeological site – a magnificent example of Incan urban planning – which includes remnants of an Inca city and soaring views over the present-day settlement. Spend the night in Ollantaytambo.

Day 17: Cusco

Your tour comes to an end today and there are no activities planned. You may like to stay on for a few extra days to make the most of your visit here. We’ll be happy to assist in booking accommodation (subject to availability).

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Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

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