River/Barge Cruise
12 days
$AUD 965 per day
Departure: Lisbon, Portugal
Arrival: Madrid, Spain
River/Small ship/Barge
Virtuoso
Join us for an enchanting 12-day journey through one of the oldest wine regions in the world… including a culturally-rich 7-night riverboat cruise along the Douro River aboard ms Andorinha, purpose-built for cruising Portugal's "river of gold"… plus two-night stays in timeless Lisbon and Madrid!
Tour begins: 6:00 PM, InterContinental Lisbon. A transfer is included from Lisbon Airport to the InterContinental Lisbon, located between Eduardo VII Park, Marques de Pombal Square and the luxurious Avenida da Liberdade. Join us tonight for a private visit and welcome dinner at 18th-century Queluz National Palace, a blend of Baroque, Rococo and Neoclassical architectural designs graced with gardens inspired by French styles.
Crafted atop seven hills over centuries, Lisbon is home to cobbled lanes, castles in the clouds and maritime monuments that pay lasting tribute to Portuguese explorers like Vasco da Gama who changed the world. You'll have a choice of excursions today. Your first choice is city sightseeing in Lisbon; discover landmark places steeped in history, including Eduardo VII Park, Trade Square, the Monument to the Discoveries, and Jeronimos Monastery where Vasco da Gama and Portugal's kings are buried. Your second choice is also in Lisbon, a robust Lisbon walking tour of the city's terraces for those seeking a more active walk. Alternatively, visit the town of Sintra for a visit to Sintra National Palace, the best preserved medieval residence in Portugal and a UNESCO World Heritage Site. Enjoy some free time in Sintra before driving to the seaside town of Cascais for a guided walk in the town's center and lunch before returning to Lisbon. Regardless of your choice, spend the remainder of the day at leisure exploring the sights of Lisbon as you wish.
Drive back in time to Coimbra, Portugal's medieval capital for more than a century. A walking tour along the tiered cobbled lanes of this hilltop city brings you to its esteemed university, founded here in 1537, where its caped students evoke images of Harry Potter's Hogwarts School, its majestic buildings line squares steeped in history and cloistered arcades lead to architectural showpieces beautiful to behold. Learn about student life, past and present; many of its centuries-old traditions still exist today with time to explore on your own. Continue on to Porto, where Tauck's riverboat, ms Andorinha, is docked on the Douro and awaiting your arrival. Settle into your cabin and enjoy a welcome reception followed by dinner onboard the ship.
Culturally rich and historically charming, Porto's pleasures are diverse and delightful, blending old and new to reveal a fascinating portrait of the city through art and architecture, wine and food, and magnificent waterfront views. Explore the city by land, river, and air when you ride a historic tram from the Foz Quarter to the medieval riverfront district of Porto, before boarding a water taxi that takes you across the river for a cable car ride to the top of the Luiz I Bride, rewarding with a stunning panorama. Or, if you prefer, join a local guide into the historic heart of Porto. Your tram ride will take you up to the top of the city for a robust walking tour with stops to taste local culinary treats.
The Douro River cuts a 200-mile path through one the world's most beautiful and prolific wine regions as it makes its way from Porto and the Atlantic Ocean through rugged wilderness to the Spanish frontier. The wine growing regions of the Douro surprise visitors with an array of vintages, young and old. Today unfolds with a visit to the UNESCO World Heritage city of Guimarães, regarded as the birthplace of Portugal and renowned for its well-preserved medieval buildings and national monuments. Then, drive to Aveleda to discover uniquely produced "green wines" during a tasting lunch at a quinta in a Vinho Verde vineyard. Green refers to its age not its color; the grapes they use for these wines are typically consumed within three to six months after bottling and can be red, white, or rosé. Chart a course for Peso da Régua this afternoon and dine onboard your riverboat tonight.
Step off the boat into Peso da Régua and begin a day of discovery – you'll learn about the town's historic role in the production of port wine. An important transport junction, this is where barrels of wine were boarded onto traditional rabelos bound for Gaia in the 18th century, where the wine was aged in local lodges. A choice of morning activities includes joining a local guide for a bicycle ride that entices with scenic views of terraced vineyards, or joining a local guide for a visit to a local wine-making estate called a quinta, rewarding with a port cocktail making class. Spend the afternoon cruising the Douro, then tonight entices with a special culinary experience. Dine with a riverside view at DOC, an acronym for "Degustar Ousar Comunicar" (translated: "Taste, Dare, Communicate"), savoring gourmet cuisine by acclaimed chef Rui Paula who delights in blending traditional Portuguese dishes with contemporary fare along with the Douro's famous wines.
The idyllic village of Pinhão, situated at a scenic bend of Portugal's Douro River, is considered the gateway to the quintas and large wine estates of the Douro River Valley, one of Europe's oldest and revered wine making regions. A choice of shore excursions today includes a walk in pretty Pinhão, nestled in the heart of port wine country, with a visit to its historic tile-covered train station, a vision of blue and white Azulejo tiles – or a vigorous hike through the area's lush, sloping terraced vineyards with striking views of the town and river. Dine onboard the riverboat at your leisure tonight.
Spend the day enjoying a leisurely cruise in the heart of port wine country, past sloping terraced vineyards and picturesque villages; your riverboat was custom designed for Douro cruising and offers an expansive sun deck for viewing the scenery, cooling off in the pool or enjoying a casual café or cocktail at the rooftop bistro. Disembark in Pocinho for a choice of excursions that include a visit to a wine estate in a local village for a tour, presentation and tasting; activities in Pocinho rotate between this afternoon and tomorrow morning.
20,000 years ago prehistoric man called the Côa Valley home, leaving evidence of their residence on rocks in the Coa Valley. Visit the Museum of Art and Archaeology of the Côa Valley, stunning exhibits of rock art from the valley's Paleolithic era, discovered in the 1990s when excavations began for a Côa River dam. Return to the riverboat; as the river courses its way to Spain, it passes the ruins of hilltop castles hidden in the hills. Disembark in Barca de Alva to visit Castelo Rodrigo, standing watch over the medieval village of Rodrigo since the 13th century when its defensive battlements were built and fought over by both Spain and Portugal. A walking tour of the site reveals remnants of its storied roots on the river, before your cruise continues towards the Spanish border.
Disembark your riverboat and drive to the UNESCO World Heritage City of Salamanca for a guided walking tour of its ancient heart, viewing the "living room of Salamanca," the elegant arcaded Plaza Mayor, its stunning 12th-century Romanesque Cathedral, and its esteemed 800-year-old university, one of the oldest in the world. Continue on to Madrid for a two-night stay at a legendary palace hotel commissioned by King Alfonso XIII in 1912 and located in the heart of the city's renowned art triangle with easy access to its three most famous museums, El Prado, Reina Sofía and Thyssen-Bornemisza. Tapas tantalize with small bites of local culinary fare on a guided exploration of Madrid's tapas culture with an expert guide who knows where to find the best samples of this regional specialty.
Choose either a guided one-mile walk – or a short drive via coach – before making your way to Madrid's 18th-century Royal Palace, home to a succession of Spanish kings from Charles III to Alfonso XIII, and reigning today as the official residence of the Spanish Royal Family in name only. Your visit to this 2,000+ room jeweled palace, by square feet Europe's largest palace, takes you on a journey through history and time-honored splendor with a local guide as you view rooms and salons overflowing with art treasures and antiques, and gilded, floor to ceiling, with fine fabrics, magnificent mosaics, crystal chandeliers and more. Highlights may include the Reception Room, the State Apartments, the Armory, the Throne Room, the Banquet Room and the Royal Pharmacy. Head-turning art welcomes you to the Museo del Prado, one of the world's premier art museums with over 4,000 works of art masterpieces, including works by iconic Spanish artists Goya and Velázquez, many of them acquired by kings through the ages. Join us for a farewell reception and dinner at your hotel tonight.
Tour ends: Madrid. Fly home anytime. A transfer is included from The Westin Palace, Madrid to Madrid-Barajas Airport or Madrid's Atocha Station. Allow a minimum of 3 ½ hours for flight check-in.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
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Fees and Commissions
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Liability of Agency and Limitations of Liability
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a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
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14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
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Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
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Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
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a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
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33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.