About
Gallery
Itinerary
Location

$AUD 350 per day

Departure: Minori, Italy

Arrival: Bari, Italy

Adventure

Take off on an unforgettable journey down Italy’s rarely visited heel, getting to know another side of this entrancing country. Believe the beauty of Amalfi, unwind in style among the sophisticates of Trani and tour the Roman ruins, baroque churches and whitewashed alleyways of Lecce. Wander among the peculiarly shaped houses of Alberobello, wander the hillside dwellings of Matera and discover the Old Town’s life surrounding Bari's Basilica di San Nicola. Head down and say ciao to Italy’s southernmost slice of the Adriatic.

IMPORTANT INFORMATION

1. A single supplement is bookable for this trip. Availability is limited due to small property we use. Please speak to your agent for further information.

About

What's included

Gallery

Itinerary

Day 1: Amalfi Coast

Ciao! Welcome to Italy. Your adventure begins on the UNESCO World Heritage-listed Amalfi Coast, in the small town of Minori. The Amalfi peninsula is a land of rocky coasts, cliff-top vistas, azure seas, tiered lemon groves, whitewashed villages clinging to steep cliffs, and bright blue skies. You'll have a welcome meeting at 6 pm tonight to meet your local leader and fellow travellers. If you arrive in Minori Town early, why not take a self-guided stroll in search of some gorgeous panoramic views of the coast? Or, you could just plant yourself at a sunny piazza cafe and enjoy a macchiato or a gelato.

Day 2: Amalfi Coast

You have a free day to explore Minori Town and Amalfi Town (just a 15 minute bus ride away) today. If you're after a relaxing walk with a few cultural highlights, stroll from one side of Amalfi Town to the other and pay a visit to the Cattedrale di Sant'Andrea and the Chiostro del Paradiso. If you’re after something more active, maybe head out on a walk through the Valley of Mills. Alternatively, you can take a bus to the Valley of Dragons to reach pretty Ravello – for centuries, its lofty position and sunny, dry climate have made it an appealing place for writers, artists, musicians and travellers. Ravello also boasts two magnificent villas – the superb 11th Century Villa Rufolo, once the home of Wagner, and Villa Cimbrone, a sumptuous 19th Century mansion with fabulous gardens and unequalled views over the Gulf of Salerno. You could also take a half-day walk along the narrow trail of the famous Sentiero Degli Dei (the Walk of the Gods) through forests and fields of wildflowers, olive groves and vineyards.

Day 3: Trani

Travel to Italy's east coast to Trani, known as the 'Southern Pearl', a scenic town with a sophisticated feel. Once an ancient trading hub, Trani is a delightfully eccentric port with a white cathedral on the seawall. The crescent-shaped marina is a great place to relax and watch the world go by. With medieval streets bathed in a rarefied light and its own sweet wine, Trani truly feels like stepping back into a 1950s movie set. When you arrive, explore the historic centre and its medieval churches on a walking tour with a local guide. The Old Town points to a time when this was a major port for merchants travelling to the Near East. Later, simply kick back on the waterfront and watch the sophisticates of Puglia clink glasses of Moscato di Trani in cosy bars.

Day 4: Trani

Today is a free day to explore all that Trani has to offer. You might like to visit the dramatic Cattedrale di San Nicola Pellegrino, one of the most beautiful buildings in southern Italy. Begun in 1099 and taking over two centuries to finish, the soft white-pink limestone Norman cathedral is dedicated to the famously foolish St Nicholas the Pilgrim, whose bones lie in the crypt below the church. Inside, it is astonishingly bright and airy, and the remains of a 12-century mosaic near the main altar set off the simply furnished church. You can also head to the castle built by Frederick II, the king of Sicily, Italy, Germany, Jerusalem and the Holy Roman Emperor in the 13th century. Explore the medieval Jewish quarter, built in all-white stone, stopping by two fine synagogues: the Scola Nova and the Scola Grande. Fishermen sell the day’s catch in the marina, so maybe taste the freshness by heading for dinner and a glass of wine harbourside.

Day 5: Lecce

Head south and delight in the baroque architecture and atmosphere of Lecce. Lecce's elaborate ornamentation is elevated to dizzying heights, presenting the casual viewer with a feast for the senses. Sumptuous palazzi (mansions), a defensive main square, Roman ruins and magnificent allegories dancing across ornate facades make Lecce a swoon-worthy sight for any traveller. The university gives the town a lively feel, and there are little boutiques, antique shops and delicious delis to explore.

Day 6: Lecce

Today is a free day for you to explore Lecce. If open, maybe step beneath the city and see the restored Roman amphitheatre excavated in the 1930s. Built in the 2nd century AD, the remarkably intact horsesh-shaped theatre seated 15,000 people. Overlooking the arena is the Colonna di Sant'Oronzo, a statue of Lecce's patron saint mounted upon a Roman column. Presented to Lecce from Brindisi, this column once stood at the terminus of the Via Appia that ran from Rome to Brindisi. The fascinating Basilica Di Santa Croce inspires varied reactions – its heavily decorated façade of sheep, dodos, cherubs and monsters is a cacophony to some, while others are drawn to the lavish brilliance. For another baroque experience, head to the Piazza del Duomo. Used in the past as a defence against invaders, the square's pleasant openness is bordered by a 12th-century cathedral, a 68 m-high bell tower, a 15th-century Episcopal Palace and an 18th-century Seminario. In the afternoon, meet up with the group again for an aperitivo with local specialties, such as friselle, taralli, puccia, bombette and burrate.

Day 7: Ostuni / Alberobello

Travel by private transport to a local masseria to meet an olive oil producer, who will show you how the techniques have changed over the millennia before you're treated to a tasting. Some olive trees here are thought to be close to 3000 years old, and the farm has been active since Roman times. Then head to Ostuni and explore its narrow streets and white houses, before continuing to Alberobello, set in a landscape of olive trees and low walls dotted with unique dwellings. People flock to Alberobello to marvel at the beehive-shaped Trulli (singular trullo), which are small, dry-stone houses built from local limestone in the 14th century. The origins of the buildings are unclear, although it's possible the mortar-less dwellings were created to be easily dismantled in a feudal tax evasion scheme. Wander the Old Town quarter of Rione Monti, where thousands of Trulli (and souvenir shops) rise over the hill or head over to Rione Aia Piccola and see Trulli family dwellings. See religious and mystical symbols on the roofs, the differently shaped spires, and head to the Church de Sant’Antonio, built in the style of a huge trullo.

Day 8: Matera

Transfer by private mini bus to Matera. The extraordinary sight of Matera's Old Town gives a haunting, bittersweet insight into ancient life. One of the oldest cities in existence, Matera's otherworldly drawcard is the sassi (singular sasso) – stone houses formed from natural grotts and tufo cliffs overlooking a dramatic gorge. Its resemblance to Jerusalem has attracted film directors of biblical epics, but its dark interiors were the scene of shameful poverty in the mid-20th century. Duck down into the sassi through the knot of staircases and alleyways that snake through the limestone ravines, and take a guided tour to appreciate both its ancient and modern history. With over 3000 habitable caves, some dating as far back as the 8th century BC, the sassi are filled with stunning frescd rock church complexes, exhibits recreating inhabited caves, and even a contemporary sculpture museum. The sassi are undergoing extensive restoration, and it’s now the one place in the world where you can eat at a restaurant inside a 9000-year-old dwelling! Tonight, you’ll stay in accommodation with balconies overlooking the sassi.

Day 9: Matera / Bari

This morning is free for you to further explore the narrow alleyways and caves of Matera before boarding a local train to Bari at around lunchtime. Sitting on a small peninsula in the Adriatic Sea overlooking Greece, Bari is the prosperous capital of Puglia. The tangled streets of its Old Town, Bari Vecchia, conceal Romanesque churches, a riotous market, elegant medieval piazzas and a Swabian castle. The Basilica di San Nicola was built to hold the relics of St Nicholas, which were stolen from Turkey by local Bari fishermen and have made the city a place of pilgrimage since 1087. The relics are also the mainstay of Bari's biggest annual celebration, the Festa di San Nicola. The stone walls are lovely to walk around, with the sea lapping on one side and the medieval town on the other. Bari is also the perfect place to see out your last night on this trip and have a group meal by the harbour, sampling local limoncello and some of the seafood that the city is famous for.

Day 10: Bari

Your journey will come to an end after breakfast today and you are free to depart at any time. If you would like to extend your stay, just speak to your booking agent to organise additional accommodation.

Location

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Your rights

These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.

When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.

Booking & Advisory Services Terms and Conditions

Summary

1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.

Agency

5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.

Fees and Commissions

7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.

Liability of Agency and Limitations of Liability

10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.

Liability of the Provider

17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.

Booking Terms

20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.

Payment Terms

27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

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