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$AUD 281 per day

Departure: Amsterdam, The Netherlands

Arrival: Paris, France

Explore the romantic landscapes, pretty medieval villages and stately capitals of Europe on this 18-day voyage from Amsterdam to Rome and Paris with a stay in the Bay of Naples and visits to Beaune and Monaco along the way. You'll cruise down the Rhine, see the mournful lion of Lucerne and visit Vatican City as you capture all the exhilarating highlights of Europe.

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Itinerary

Arrive Amsterdam

We kick off our adventure in historic, yet trendy Amsterdam. Soak up the buzz of bicycles and boats as you explore the old-world capital your way. That could mean joining an optional cruise along its tree-lined canals in a glass-topped boat.

Amsterdam – Cologne – Rhine Cruise – Rhineland

The natural beauty of the Rhinelands takes centre stage today as you head east through the lush landscapes of Germany bound for Cologne. Stop briefly to view the Gothic spires of Cologne Cathedral before boarding your cruise down the Rhine, passing a multitude of medieval villages, steep vineyards and storybook castles that line your scenic river route. Arrive later at your hotel in the Rhineland.

Rhineland – Colmar – Lucerne Region

History comes to life as you journey through the vineyards of Alsace to Colmar, which looks like it belongs in a Brothers Grimm fairy tale. Its half-timbered houses and cobbled alleyways could tell their own captivating stories. Enjoy time in this living postcard before continuing through the mountains near Lake Lucerne where you’ll spend the next two nights.

Lucerne orientation and free time

Your Travel Director will take you on an orientation tour through Lucerne’s Old Town. Walk along the ancient wooden Chapel Bridge and visit the Lion Monument, which Mark Twain described as the 'most mournful and moving piece of stone in the world'. Let the 'heart' of Switzerland capture yours as you immerse yourself in its history and epic scenery. With a full afternoon to explore this pretty lakeside setting on your own, you may decide to spend it shopping for watches, Swiss army knives or chocolate. You could choose instead to ascend to the alpine heavens, joining an optional scenic cruise across Lake Lucerne to Stans, then travelling by railway and cable car up into the mountains for exhilarating mountain views.

Lucerne Region – Liechtenstein – Innsbruck

Big things come in small packages as you’ll come to discover when you visit the Principality of Liechtenstein. You can almost imagine the resident Prince surveying his kingdom when you visit its tiny capital, Vaduz. Earn your bragging rights by visiting one of the world’s smallest countries before continuing to Innsbruck, the capital of the Tyrol. Here you’ll admire the Hofburg Palace and Golden Roof, gilded in the 16th century by Emperor Maximilian to mark his wedding. Marvel at the fascinating crystal installations and browse for precious gifts and souvenirs at the Swarovski Crystal Worlds Store.

Innsbruck – Verona – Venice (Mestre)

From Roman ruins to Romeo and Juliet, Verona certainly is the stuff of legends. Stop today in the city that served as a backdrop for Shakespeare’s famous love story. View the very balcony where the fictional Juliet once called for her Romeo and admire the Roman Arena where gripping performances are held to this day. Continue to Venice, once a maritime powerhouse and republic whose influences can be seen across the Eastern Mediterranean. You’ll arrive just in time for an optional Gondola and Grand Canal cruise – grand palazzi, churches and ornate bridges lining your journey. Tonight, enjoy dinner at your hotel.

Venice orientation and free time

Take to the waters of the canal and cruise by private launch to St. Mark's Square, the gateway to the city. Admire the ornate Doge's Palace, the Basilica of St. Mark and the Bridge of Sighs, whose bittersweet views once elicited sighs from prisoners who were unlikely to see their beloved city ever again. There's time on your own to explore the city before we visit master craftsmen at a glassblowing workshop, a MAKE TRAVEL MATTER® Experience. Consider joining a Choice Experience to the vibrant rainbow-coloured facades of Burano Island.

Venice – Rome

Italy’s capital city lies ahead and with it the promise of a journey into an ancient world, a holy empire and remnants of the Renaissance around every turn. Cross the Veneto plains and Apennine hills, admiring the Tuscan countryside as you travel south to Rome. You’ll have some time later to explore the city on your own or join the group for a Choice Experience to see some of the city’s sights, followed by a dinner of Italian specialties.

Beaune – Versailles – Paris

From Beaune, we’ll head north to the opulence of Versailles – its splendour and beauty created to reflect the self-proclaimed majesty of King Louis XIV, the 'Sun King'. A Choice Experience could see you visit the exquisite sprawling gardens, the Hall of Mirrors with its impressive chandeliers and glinting mirrors. Carry on to Paris where you could join an Optional Experience, including a scenic drive stopping at all the best photo spots.

French Riviera – Avignon – Beaune

A brief brush with the Papacy in the 14th century has gifted Avignon with some of the world’s most incredible religious architectural legacies. The heart of Provence may no longer hold the importance that the Vatican ds today, but views of its Palace of the Popes and St. Bénezet Bridge are no less inspiring. Continue to the historic walled town of Beaune, in the heart of the Burgundy wine region and surrounded by the sprawling vineyards of Côte d’Or. You’ll have an evening to get lost in its cobbled streets and sample the region’s famous reds your way.

French Riviera free time

There’s no shame in spending the day sprawled out on a sun lounger with a cocktail, but if you can pull yourself away from the pool, you’ll want to join your fellow travellers for an optional exploration of Saint-Paul-de-Vence. Life is rather idyllic in this enchanting walled hill-town and, like some of its famous residents, you’ll want to linger here a little longer, but the sun-kissed promenades of Nice beckon. You never know who you might spot seated in those sleek Ferraris and private yachts that dot the French Riviera.

Florence – Pisa – Monaco – French Riviera

Don’t resist peer pressure and snap a few strategic photos featuring you and the extraordinary Leaning Tower of Pisa. Admire the Pisan Romanesque Square of Miracles in all its striped marble glory. Its structures are said to symbolise the three main stages of human life – the Baptistery (birth), the Cathedral (life) and the Camposanto (death). Your journey west stretches out to the shimmering Mediterranean coast, where the Principality of Monaco awaits. Keep your cameras at the ready in this home of the rich and famous and attempt to capture the sophistication that seems to ooze from every corner. Next stop, the glamorous French Riviera.

Rome Sightseeing and Free Time

With so much to see and do, you could explore Rome for an eternity without getting bored. Get to grips with the city’s main attractions, joining a Local Guide in the Vatican City, the world’s smallest country. Stand in St. Peter’s Square, sharing your space with devoted pilgrims. Visit St. Peter's Basilica and view Michelangelo's greatest work, the sorrowful Pietà. The rest of your day is free to explore this magnificent City.

Bay Of Naples – Florence

Don’t miss the opportunity to join a Choice Experience to see the excavations of Pompeii in the shadow of Mount Vesuvius. Buried under ash when Vesuvius blew her top, Pompeii remains frozen in time and your Local Specialist will reveal what life was like as one of its former residents. Continue to Florence and Check in to your hotel for an evening at leisure.

Rome – Bay of Naples

The Bay of Naples beckons and you’ll head south past the Abbey of Monte Cassino, the site of fierce battles during World War II, to Sorrento. Arrive just in time to perhaps spend the afternoon taking an optional drive along the picture-perfect Amalfi Coast, with a visit to the artist hub of Positano and its pastel-hued houses that seem to tumble into the Tyrrhenian Sea.

Paris sightseeing and free time

The Parisians know a thing or two about beauty, elegance and a life well lived which your full day in Paris will deliver in abundance. Hit its grand boulevards on a city sightseeing tour with your Travel Director. See the Arc de Triomphe and Champs-Élysées then spend the rest of the day discovering the city on your terms. Don’t resist the urge to tread in the footsteps of Picasso and Dalí during an optional visit to Montmartre this afternoon, exploring its maze of streets and Artist’s Square. There’s time to shop for artwork and savour some local specialties before a real highlight this evening – an optional dinner and cabaret performance.

Florence Sightseeing and Free Time

No expense was spared to exalt the glory of Florence through art and architecture and you’ll see first-hand how this city paved its way to a modern age. Join a Local Guide this morning for an enthralling account of the city’s history during a walking tour of its historic centre, including views of Ponte Vecchio, the Cathedral of Santa Maria del Fiore, Giotto’s Bell Tower and the Baptistery. Visit Piazza della Signoria, the city’s main square where many of the political and artistic treasures of the city can be seen. Admire panoramic views of the city from Piazzale Michelangelo then learn about the quality and workmanship of two of this city's historic industries at demonstrations of Florentine leathercraft and 18-carat gold. For a taste of Tuscany, consider joining a Choice Experience in the Tuscan hills with regional favourites, live music and a glass or two of crisp Chianti.

Depart Paris

Say a fond farewell to newfound friends at the end of your holiday.

Location

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Your rights

These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.

When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.

Booking & Advisory Services Terms and Conditions

Summary

1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.

Agency

5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.

Fees and Commissions

7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.

Liability of Agency and Limitations of Liability

10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.

Liability of the Provider

17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.

Booking Terms

20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.

Payment Terms

27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

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