Europe Explorer

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Gallery
Itinerary
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$AUD 316 per day

Departure: Barcelona, Spain

Arrival: Rome, Italy

Adventure

Rail

Travel from Barcelona to Rome on an epic 36-day odyssey covering 11 countries. Along with the iconic sights offered by Berlin, Paris and Amsterdam, you’ll also venture to the serene Old Town of Salzburg, get a bird’s eye view of Bratislava from UFO Tower and comb the markets of Avignon for locally grown produce. This trip will suit both those looking to discover Europe for the first time and veterans of the region just wanting to revisit their favourite haunts. Steeped in history and stuffed with all your favourite regional cuisines, this small group adventure is the ultimate foray into the European heartlands.

IMPORTANT INFORMATION

SINGLE SUPPLEMENT
A single supplement is not available on this trip.

About

What's included

Meals: 20 breakfasts.
Transport: Train, Public bus, Metro, Private vehicle, Tram.
Accommodation: Hostel (7 nights), Hotel (24 nights), Guesthouse (4 nights).
Barcelona - Vermouth Aperitivo.
Barcelona - Orientation Walk.
Barcelona - Churros Snack.
Girona - Orientation Walk near the Medieval Walls.
Nimes - Half Day Trip.
Avignon - Market Visit and Snack.
Beaune - Orientation Walk.
Paris - Orientation Walk.
Brussels - Belgium Fries Snack.
Antwerp - Half Day Visit.
Amsterdam - FEBO Snack.
Bastei - Hike.
Prague - Czech Brewery Visit.
Vienna - Kaffee and Kuchen Experience.
Bled - Lake Walk.
Venice - Leader-led Orientation Walk.
Venice – San Marco Square.
Venice - Cicchetti Snack Stop.
Cinque Terre - Day Trip, including Cinque Terre Pass.
Florence - Leader-led Orientation Walk.
Rome – Leader-led Orientation Walk.
Rome – Trevi Fountain.

Gallery

Itinerary

Day 1: Barcelona

Hola! Welcome to Barcelona, Spain. Your adventure begins with a welcome meeting around 6 pm followed by a vermouth aperitivo to whet your appetite for the adventure ahead. If you arrive early, why not use this time to get your bearings. There are plenty of galleries, cafes and historic corners to keep you busy. Perhaps take the funicular to the top of Montjuic or Tibidabo for panoramic views of the harbour. After the welcome meeting, maybe head out for some tapas with your fellow travellers so you can get to know them – your group leader will have all the best recommendations on where to go.

Day 2: Barcelona / Girona

Say good morning to Barcelona before heading out with your group on a leader-led orientation walk of the city, sampling a favourite local treat along the way. Then exploring the city at your own pace, why not visit Gaudi's La Sagrada Familia Basilica – possibly the most iconic landmark in Barcelona. Or, head to Park Guell – the largest green space in the city, where you can stroll through the gardens and explore more of the incredible architectural work by Gaudi. This afternoon you’ll make your way to the train station, where you’ll head off to the city of Girona. Arriving in the early evening, your leader will take you on a walk through the city. Then, you have the chance to explore at your leisure. This jewel of Catalonia is known for its medieval architecture, sitting alongside the Onyar River. Make sure you get the best local dinner recommendations from your leader tonight!

Day 3: Girona

Head off with your group this morning for a walk along the medieval walls of the city. Originally built by the Romans, and then rebuilt and extended in the Middle Ages, these walls have stood watch over the city since the 14th century. From the walkway along the top, the city of Gerona spreads out beneath you, giving you a birds-eye view over the streets and houses, the river and the iconic cathedral and bell tower of San Felix. This afternoon is yours to explore the city. Why not take a visit to the Arabic Baths or stop at the Rocambolesc Gelateria where you can grab a cup or cone of some of Spain’s finest gelato. Fancy yourself a bit of a TV buff? Several scenes of HBO’s Game of Thrones were filmed in the city! Chat to your leader about joining a Game of Thrones walking tour and find yourself transported to the streets of Braavos and King’s Landing.

Day 4: Nimes / Avignon

Leaving the city after breakfast, you’ll have the opportunity to explore Nimes. Arriving in the town of southeastern France, your leader will take you on a walk through the town, giving you the lay of the land before your free time to explore at your own pace. Why not chat to your leader about visiting the famous Amphitheatre of Nimes – one of the best-preserved Roman amphitheatres in Europe, built around the year AD 100. This evening, take the train to Avignon. When you arrive, check in to your hotel and take a walk around a walled city that was once home to French popes for more than a century.

Day 5: Avignon

Waking up in Avignon, your leader will take you for an orientation walk, through the markets where you’ll find fresh produce that’s locally grown in the fertile soil surrounding the city. After, explore the local sites at your own pace. Maybe comb the city's impressive collection of art, visit the grand Palais des Papes (Pope's Palace) or cross the iconic bridge of Pont St-Benezet. You could even hire a bike to see more of this picturesque valley and head to one of the city's amazing bakeries. There are also many small local bistros that serve up great regional cuisine – why not get some of your travel pals together for a French-inspired feast.

Day 6: Beaune

This morning, you’ll be heading by train to the city of Beaune. In the heart of France’s Burgundy wine region, this little town packs a punch. Following a leader led walk through the town, this afternoon you can explore the town's rich history of food and wine production. Ask your leader about visiting the Caves Patriarche – the largest cellars in the Bourgogne wine region, located in the 17th century former convent of Les Vistandines. Here, you’ll find several million bottles of wine, some of which are from the most prestigious winemaking names in the region. Continuing your exploration of the town, see if you can find a fresh bread vending machine, or visit the incredible Hospices de Beaune. Founded in 1443 and originally a hospital that offered care to the less fortunate, it is now a museum and the host of an annual charity wine auction.

Day 7: Paris

Leaving Beaune, travel by train to the city of light and love – Paris, of course! Rich in museums, art galleries, monuments, fashion and delicious food, Paris offers a wealth of major sights and things to do. When you arrive, check into the hotel and then join your leader for an orientation walk through the famous city streets before exploring at your leisure. Wandering around the Champs-Elysees, the student-filled Latin Quarter, or bohemian Montmartre will give you a good feel for the city. There is so much to do in Paris that it might be a good idea to make a plan before you arrive, so you can get to see all you want! Don’t know where to start? Check in with your leader for tons of advice and tips on how to make the most of your time in this incredible city.

Day 8: Paris

Enjoy another free day to explore Paris. If you didn’t get the chance already, why not spend today checking out the world-famous Louvre, where you can see the Mona Lisa and the Venus de Milo. Maybe climb the Eiffel Tower – or take the lift – for some impressive aerial views of Paris. For a simple picnic lunch of baguette and cheese, The Tuileries, Plantes and Jardin du Luxembourg all make excellent backdrops. Later, you’ll have a second meeting with the new members of your group at 6 pm. After you meet your fellow travellers and trip leader, you might choose to head out for an optional dinner at one of the gorgeous local restaurants or explore the surrounding neighbourhoods and further discover why this city is known for its romantic appeal.

Day 31: La Spezia

Board a morning train through the scenic north of Italy to the once important naval base of La Spezia (approximately 6–7 hours). La Spezia is known mainly as the gateway to the gorgeous Cinque Terre (Five Lands). The name comes from the five tiny villages – Monterosso, Vernazza, Corniglia, Manarola and Riomaggiore – positioned on a series of coves between sheer cliffs. On arrival in La Spezia there won't be too much time to explore (that’s what tomorrow is for), but after checking into your hotel perhaps get your bearings with a short walk around the pedestrian zone on Via del Prione or head out for dinner with the group.

Day 30: Venice

This morning, head out for an orientation walk of the city and marvel at the Classical, Gothic, and Baroque styles of architecture surrounding San Marco Square. Your leader will show you where to get the best cicchetti today, a tasty local snack that Venice is famous for. For lunch, maybe get involved in the lively social scene at a local bácaro or simply watch the world go by at a restaurant perched on the edge of the canals. Then you’re free to explore Venice at your own pace. There are only two ways to get around this city – on foot or by boat. Maybe take the Vaporetto (water bus) over to the island of San Giorgio to climb the bell tower for views over the city. Or fulfil a bucket list favourite and take a journey down the Grand Canal in a Venetian gondola if you haven’t already.

Day 29: Venice

Today you’re free to dive deeper into Venice. You might browse the endless amounts of boutique shops in Piazza San Marco that sell Venetian masks and handmade Murano glassware, sample the sweet Venetian treats on sale at Ca Grifalconi Market or venture back to the stores that line Rialto Bridge. Later, you’ll have a final meeting at 6 pm. After, maybe enjoy an optional dinner with your new travel companions at a local restaurant.

Day 9: Brussels

Leave Paris behind and jump on a train to Brussels, where your leader will take you on a walk around the city, and you can enjoy some traditional Belgian fries. After, explore at your own pace. Maybe wander down to the Manneken Pis (Little Peeing Man) – an iconic symbol of Belgium. If you’re interested in music, a must-see place is The Musical Instrument Museum. Three floors of musical instruments coming from every corner of the world and hundreds of years of musical history in one place. If you feel like a night out, Ilot Sacre is a great place to find good food and fun bars. Perhaps visit the iconic Atomium – a silver structure built in 1958 for the Brussels World’s Fair. As always, you can chat to your leader for advice – it’s why they’re here!

Day 11: Bruges

Today you have a free day to explore Bruges. This town on the coast of Belgium looks like it's been plucked straight from the pages of a fairytale, and there’s so much to see and explore. Why not take a stroll through the UNESCO Protected Old Town, starting in the iconic Burg square. Right in the centre of town, this square is home to a mix of Gothic, Renaissance and neoclassicism architecture, and features the town hall, which was built in the 14th century. Don’t forget to check out the Basilica of the Holy Blood, which is said to be home to a vial of cloth stained with a drop of the blood of Jesus. Once you’ve worked up an appetite, hunt down the best bowl of moules-frites – a Flemish classic of mussels cooked in white wine and served with a side of crunchy fries.

Day 10: Bruges

This morning, enjoy some free time in Brussels, before making your way to the train station in the early afternoon to head to your next destination – Bruges. Arriving mid-afternoon, your leader will take you around the city to give you the lay of the land before you explore at your own speed. Wander along the picturesque river this evening, watching the city illuminate around you in the setting sun. Your leader will be able to give you the best recommendations for dinner spots tonight, or maybe even where you can find the best beer in town.

Day 32: Cinque Terre / La Spezia

Spend today exploring winding footpaths and pastel coloured villages with your included Cinque Terre Pass. Your leader will walk you to two of the five villages, and the pass gives you access to the paths and trains of the area for 24 hours. Please consult your leader on which walking section is right for you, as some have challenging uphill stretches, narrow paths, steep cliffs and foot bridges. Alternatively, take the train between any of the villages, or back to the group's base in La Spezia whenever you want. After working up an appetite, maybe take advantage of an optional pesto class. Focaccia is also a speciality in this area and makes a great start to lunch, if you’d prefer.

Day 12: Antwerp - Amsterdam

Bid Bruges a fond farewell as you hop on the train and head to Antwerp. Your leader will take you around the city to help you get your bearings before you have the chance to explore on your own. Why not visit the Het Steen Castle – a medieval fortress in the Old City centre. Built in the early 1200s and with towering walls and turrets, it’s not hard to imagine knights on horseback and princesses wandering through the castle grounds. Then, jump back on the train and cross another border into the capital of the Netherlands – Amsterdam! Arriving in the evening, why not find somewhere for dinner and plan your time in the city. The best way to get your head around Amsterdam is to do as locals do and cycle. Amsterdam is a network of canals, bridges and parks perfect for exploring on a bike. If you’re an art-lover, Amsterdam is home to plenty of museums. One of its best is the Rijksmuseum, which houses one of Rembrandt’s most famous works – 'The Night Watch'. Alternatively, the Van Gogh Museum, which comprises nearly every painting, sketch, print, etching and piece of correspondence that Van Gogh ever produced, including 'Sunflowers'.

Day 33: Florence

Depart La Spezia today and catch a train to Florence (approximately 2.5 hours). On arrival, check into the hostel and go for a brief walk around the immediate area to get your bearings. Florence is one of the most culturally rich and beautiful cities in Italy, known to many as the beating heart of Tuscany. The Medicis, Leonardo da Vinci, Raphael, Brunelleschi, Machiavelli, Donatello and Michelangelo all lived in Florence at the height of their creative reign. Food is a major part of the city's identity and the optional activities on offer reflect this. Maybe explore the city’s culinary history (and taste some local treats) on a Florence Foodies Walk with Urban Adventures. Carnivores might be drawn to try the Bistecca alla Fiorentina, the Florentine Beef Steak, essentially a huge T-bone steak that comes with classic sides.

Day 13: Amsterdam

This morning, your leader will show you around Amsterdam before your free day to explore. You could visit Anne Frank's House – the former hiding place of the famous child diarist and her family during WWII, which has now been preserved as a museum. Or, perhaps visit the De Waag – a 15th-century building on Nieuwmarkt Square first constructed as a gate for the city’s fortified walls. For a snack, pannekken will go down a treat – sometimes sweet, sometimes savoury, but always delicious! You could order some salty fries, taste some of the rich cheeses on offer, or discover the local café culture. A popular activity is to bask in the glory of liquid sunshine – visit the best bars, breweries and beer halls of this brew-loving city with some new travel pals. From a place where nuns used to brew ales, to the mothership of Dutch beer brewing (the original Heineken building) you can go on a tasting tour of the Netherlands’ strong beer history.

Day 17: Dresden - Bastei

This morning, say goodbye to Berlin and hop on an early train to Dresden. After checking in to your accommodation, another quick train trip will take you to Rathen, where you can enjoy a hike to the sandstone pinnacles of Bastei. The unique rock formation offers some of Germany’s best views and is home to the remnants of the medieval Neurathen Castle. If a hike dsn’t take your fancy, you’re welcome to join in on the journey to Rathen and spend your time exploring the riverside village or stay in Dresden, immersing yourself in the city’s history and heritage.

Day 16: Berlin

Set out to discover more of Berlin in detail today, as you’ll have free time to enjoy it as you please. There are plenty of impressive sites for you to check out – the Brandenburg Gate, remnants of the Berlin Wall and the dominating Reichstag building – either on your own, during a bike tour or all at once from the observation deck of the Berlin TV Tower. There are also a couple of unique memorials, like the Jewish Memorial and the Topography of Terror, which are well worth your time. Tonight, maybe explore Berlin’s thriving foodie scene with a few dinner suggestions from your leader.

Day 15: Berlin

After yesterday’s late arrival, today is free for you to get your bearings in Berlin. You may like to take a Spree River cruise, visit the multiple museums and galleries at Kulturforum Potsdamer Platz or stop by the impressive Berliner Dom Cathedral. Tonight, you’ll have another meeting with the new members of your group at 6 pm. After, why not join your newfound travel pals for dinner? Berlin’s food is a mix of classic German with Bavarian, Italian and Middle Eastern influences. But who can go past a traditional schnitzel or pretzel together with a stein of beer?

Day 14: Berlin

Rise bright and early this morning before jumping on the train to Berlin. Today is a long travel day, so grab a window seat if you can. Berlin has plenty of impressive sites and is known for a great bar scene. Get some of the best recommendations and must-see spots from your leader while you make your way towards the city. Arriving in the evening, your leader will show you around and share all the insider tips and tricks, like where to find the best schnitzel for dinner and the best beers to celebrate a trip well-travelled!

Day 28: Venice

This morning, travel to Venice – brace yourself for some amazing scenery on the way. A city of canals, Venice is built over a hundred small islands connected by 400 bridges. When you arrive, head out for an orientation walk with your tour leader – the best way to see Venice is by foot – passing by the Grand Canal, Rialto Bridge, Palace of the Doge, Piazza San Marco and the Bridge of Sighs. Wander the cobblestone streets and spacious piazzas, crossing bridges and stopping for a gelato on your way, if the moment calls. There are shops, markets, galleries and churches around every corner here, so there’s plenty to explore. Tonight, what better to do than tuck into some iconic Italian cuisine (and maybe a big glass of vino?).

Day 34: Florence

Enjoy another day in beautiful Florence. It's impossible to see everything in this Renaissance wonderland, so the best idea is to relax and pick a few things you really want to do. Maybe start with a visit to the Galleria dell'Accademia where you can see Michelangelo's famous statue of David, or perhaps stop by the Uffizi, one of the world's oldest art galleries. Active types might want to walk up to Piazzale Michelangelo, which is set on a hill on the south bank of the Arno River, to take in beautiful views of the city – a lovely way to while away the day. There are plenty of optional activities on offer during your time here, so be sure to grill your leader for the details on each so you can get a sense of what interests you.

Day 27: Bled

There’s no better place to get active than in Bled! Today you have a free day to enjoy all the fun activities Bled has to offer (calling all nature lovers!) Maybe take a full-day adventure around Triglav Massive – there are many outdoor activities available here to get the blood pumping, such as rafting, caving, caning and swimming. Why not hire a bike and head four kilometres out of town to Vintgar Gorge, where you can walk through a beautiful natural canyon. Perhaps explore Bled Castle, perched atop the cliff overlooking the lake, or catch a pletna (small wooden boat) over to the island in the middle of the lake to ring the wishing bell. Your leader will have all the best options, so be sure to chat with them for their recommendations. If you’d prefer to have a relaxing day and just enjoy the beauty of Lake Bled, find a quiet spot near the lake and spend the day reading or people-watching.

Day 18: Prague

Leaving Germany behind and board the train to Prague. You'll travel through the Labe Valley, with fairytale-like landscapes to the right and left. This is a gorgeous train journey, so grab a window seat if you can and get lost in the scenery! When you arrive, check-in at your hotel and then see the highlights of this beautiful city on a leader-led orientation walk. Prague's architecture can be traced from the Middle Ages through to the avant-garde of the Gehry-designed Dancing Building (also called the Fred and Ginger Building). Your walk will finish with a visit to a Czech brewery, where you can sample a pilsner in its homeland. Spend your free afternoon at Prague Castle – the biggest in the Czech Republic – where you'll find the famous St Vitus Cathedral and Golden Lane. Continue to wander through the old Jewish Quarter to see what remains of the city's formerly significant Jewish community.

Day 25: Salzburg

Travel to Salzburg this morning via train – this Austrian hub on the border of Germany is backdropped by the Eastern Alps and divided by the Salzach River. When you arrive, you’ll have a full free day to explore all this gorgeous city has to offer, from the Old City to the New City. Maybe head to Mirabell Palace and Gardens for a picnic or discover Mozart’s birthplace. Head to the medieval walls of Fortress Hohensalzburg and marvel at the architecture (you can also pay to get inside) or find a great viewpoint and snap some epic photos of the city in the shadow of the mountains, with the fortress looming above on the hill. Tonight, why not ask your local leader for the best spot for dinner?

Day 24: Vienna

You’re free to choose your own adventure today, and Vienna has a lot to offer! Art lovers will be delighted by the vast array of museums, including the Albertina, the Leopold, Kunsthalle Wien and the Museum of Modern Art. Those interested in 19th- and 20th-century Austrian art should visit the Belvedere Palace – home to Gustav Klimt's painting 'The Kiss'. Check out the colourful Hundertwasserhaus or admire the dome of the Secession building. Perhaps visit Hofburg Palace – once the imposing winter retreat of Habsburg royals and now the official residence of the Austrian president, or visit the gothic St Stephen’s Cathedral and the neo-classical Graben. If you want to see something impressive, head to the State Opera House – one of the world's most important opera houses and the heart of classical Viennese culture.

Day 23: Vienna

Hop on a train this morning to the cosmopolitan city of Vienna. After dropping your bags at your accommodation, you’re in for a real treat! Stop for kaffe and kuchen (coffee and cake) with your group at Vollpension – a local cafe that empowers older members of the community by providing them with employment and purpose, while bridging the gap between the staff and the younger patrons who visit the cafe. Have a chat with the friendly staff while enjoying your sweet treat in this warm and welcoming environment.

Day 22: Budapest

Today, you’ll have another meeting with the new members of your group at 6 pm. Before then, the day is yours. Why not stroll around the grand architecture and boulevards to get your bearings? Maybe explore one of the local markets and pick up a langos (a deep-fried Hungarian pastry with an assortment of different toppings). Why not head out to Statue Park to get an insight into the city’s past or take a soak in one of the many thermal bath complexes around town? After the meeting tonight, perhaps get a group of friends together for a Hungarian feast of goulash or stroll to the Jewish quarter and check out some ruin bars – unique nightlife hubs that are great for groups and feature a whole heap of weird and wonderful decor.

Day 21: Budapest

Transfer from Bratislava to Budapest and enjoy a free day in the self-proclaimed Pearl of the Danube. Perhaps explore the historical Buda Castle and palace complex. Forget about the bustling city and lose yourself in the history of the winding streets of the Castle District, which dates back to the 13th century. In the afternoon, you could take a slow cruise along the Danube for some pretty epic views of the riverside Parliament Building, the Castle District and the bridges linking Buda to Pest. The spectacle is particularly beautiful, especially at sunset and at night.

Day 20: Bratislava

Leave Prague and travel to Bratislava, the capital of Slovakia. Set along the Danube, Bratislava blends past and present with its charming Old Town and lively boutiques and cafes. You have a free day to explore it all today. You could climb to the top of the tower at Michael’s Gate or UFO Tower for a bird’s eye view of Bratislava, visit the Bratislava City Museum to learn about the country’s communist past or spot as many of the city’s quirky statues as you can. For dinner, maybe seek out some local delicacies like kapustnica (a sauerkraut and sausage soup) – your leader will have the lowdown on the best spots.

Day 19: Prague

Another day in Prague and so many possibilities! Perhaps learn how the Bohemian artists, writers, dissidents and the Bohemian mentality shaped the nation. Don’t forget to sample some traditional and modern Czech snacks along the way. If you feel like a day trip out of the city, ask your leader to help you organise a trip to Kutna Hora. See the Church of Santa Barbara and Sedlec ossuary or The Church of Bones – a small Roman Catholic chapel that contains the skeletons of between 40,000 and 70,000 people. At night, Prague’s Old Town comes alive with many great restaurants and pubs, some in old vaulted cellars. The nightlife in Prague is also some of the best in Central Europe. Whether you're after dance clubs, beer halls, jazz clubs or underground absinthe bars, there's something for everyone.

Day 35: Rome

Take the morning train to Rome (approximately 2 hours). Join your leader on an orientation walk around the city to see icons such as the Spanish Steps, Trevi Fountain the Pantheon and Piazza Navona. Phew. After all that walking it’s probably time for lunch. Maybe grab a slice of the good stuff and a strong espresso at the Piazza Navona. You can spend your afternoon how you wish and there are plenty of heavy hitters to choose from. Maybe enter the Vatican and check out St Peter's Basilica. Within the Vatican, art lovers could visit the Sistine Chapel to admire the timeless work of Michelangelo, while history buffs may enjoy a jaunt through the ancient halls of the Pantheon. Rome is packed full of trattorias that cater to every taste and budget, so this evening maybe link up with the group for dinner.

Day 26: Bled

Hop on a train and travel to the stunning Slovenian resort town of Bled today. Sitting at the edge of the Julian Alps, this place is full of picturesque sights that are sure to take your breath away and the rail journey from Salzburg is a great way to start! Grab a window seat if you can as you'll be crossing the alps through a tunnel that sits 1300 m above sea level, with mountain vistas on every side. When you arrive, follow your leader to the shore of glistening Lake Bled, from which many of the town’s attractions can be seen. After soaking in the sights with your group, you’ll have a free afternoon to choose your own route. For a taste of the local cuisine, try some Bled cake made of vanilla, custard, cream and pastry (many local cafes and cake shops claim theirs is the best, so if you must, maybe try a few and compare). After settling into your accommodation tonight, why not get together with your group for dinner, feasting on local specialities?

Day 36: Rome

Your adventures come to an end today. There are no activities planned and you're free to depart the accommodation at any time after check-out. As there is so much to see in Rome, we recommend you stay a little longer to soak it up. We are happy to book additional accommodation for you (subject to availability). Please speak to an agent at the time of booking.

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22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.

Payment Terms

27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

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