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Itinerary
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$AUD 155 per day

Departure: Mexico City, Mexico

Arrival: Antigua, Guatemala

On this 29-day adventure through Mexico, Belize and Guatemala, take a Central American history lesson, eat some delicious local food and soak up the Caribbean sun with a group of likeminded travellers. Taste tacos on a street food experience in Mexico City, pick up traditional handicrafts in Oaxaca and Merida, delve into island life and discover the underwater worlds in Belize. Sleep on the shores of Guatemala’s Lake Atitlan and stroll the cobbled lanes of colonial Antigua. These three colourful countries have all you need to have an epic journey, from the jungle to one of the Seven Wonders of the World!

IMPORTANT INFORMATION

1. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Day 5 (Overnight bus), Days 8 & 9 (Cabin), Days 23 & 24 (Rio Dulce) and Days 26 & 27 (Lake Atitlan) where you will be in shared accommodation. Please speak to your booking agent for further information.
2. This tour includes accommodation in multi-share rooms (triple and quad). This means travelers on the same booking may be split between rooms due to single gender allocation.
3. Please be careful when booking flights from Antigua; make sure you fly out of Guatemala City Airport [GUA]. Guatemala City Airport is the closest airport to Antigua. Please do not book flights from Antigua & Barbuda Airport [ANU] as this is an island in the Caribbean.

About

What's included

Meals: 3 breakfasts, 3 lunches, 3 dinners.
Transport: Private vehicle, Public bus, Local bus, Taxi, Shared boat, Ferry.
Accommodation: Hotel (21 nights), Overnight public bus (1 night), Cabin (2 nights), Multishare lodge (2 nights), Multishare Hotel (2 nights).
Mexico City - Leader-led Taco Crawl.
Mexico City - Leader-led orientation walk.
Mexico City - Gastromotiva (The Intrepid Foundation partner) visit.
Oaxaca - Leader-led orientation walk.
San Cristobal de Las Casas - Leader-led Orientation Walk.
San Cristobal - Santo Domingo Market Visit.
Agua Azul - Waterfall Visit.
Leader-led Informal Spanish Lesson.
Lacanja River - Jungle Camp.
Palenque - Archaeological site (Entrance fee & Transport).
Merida – Marquesitas Snack.
Merida - Leader-led orientation walk.
Playa del Carmen - Leader-led Orientation Walk.
Chichen Itza - Archaeological site.
Yokdnozot Cenote – Visit and Swim.
Piste - Home-cooked Lunch.
Leader-led Informal Spanish Lesson.
Tulum - Leader-led orientation walk.
Caye Caulker - Leader-led orientation walk.
San Ignacio - Leader-led orientation walk.
Tikal National Park - Archaeological Site Tour (Entrance fee & Transport).
Chichicastenango - Market Visit.
San Juan La Laguna - Weaving & Dyeing experience.
San Juan La Laguna - Midwife home visit.
San Juan La Laguna - Medicinal Garden.
Antigua - Leader-led orientation walk.

Gallery

Itinerary

Day 1: Mexico City

Bienvenidos! Your adventure starts in Mexico City – one of the world's largest urban centres – with a welcome meeting at 6 pm tonight. If you arrive early, Mexico City has plenty of museums, galleries and walkable streets to keep you busy. Maybe check out the Chapultepec area with its many museums, hop on one of the colourfully painted boats that cruise through the canal district of Xochimilco or head to the National Palace to see the murals of Diego Rivera. After your meeting tonight, you might want to seek out some tacos for dinner (try to place your order in Spanish)! If you want to explore the vibrant nightlife tonight, your trip leader will have the best recommendations.

Day 2: Mexico City

Maybe grab some chilaquiles (a type of breakfast nachos) this morning, then join your leader for an orientation walk around the historic centre of the city. Mexico City can feel overwhelming due to its sheer size and volume of people, but your leader will know where to go. Along the way, visit our Intrepid Foundation partner, Gastromotiva - an organisation tackling food scarcity and homelessness while promoting a sustainable food movement in Mexico. Walking makes you hungry, so it’s time to head on an included taco crawl and sample a couple of tacos from local street food vendors. The afternoon is free for you to enjoy – if you like art, the Frida Kahlo Museum is a must-see, and for all museum lovers, there's also the Museum of Anthropology or the Palace of Fine Art. Don’t forget to snack your way around the city too, munching on tostadas, tortas, and chicharrones.

Day 3: Oaxaca

Take a public bus to the smaller but no less beautiful city of Oaxaca (pronounced ‘wuh-haa-ka’). This colourful town in the south is full of colonial buildings, colourful arcades and busy markets. You’ll head out on a leader-led orientation walk to get your bearings when you arrive. With two full days here, you’ll have heaps of time to explore the narrow, cobbled streets in the city, as well as the culture and natural beauty of the surrounding area. Indigenous Zapotec and Mixtec selling colourful woven blankets and shawls populate the markets – a great place to shop for textiles, as well as margarita flavours. Here, you’ll also find some tasty regional food specialties – everything from cactus fruit to spicy baked chilli and lime grasshoppers. Make sure you pick up a tejate (a maize and cinnamon-flavoured chocolate drink served cold).

Day 4: Oaxaca

The city (and state) of Oaxaca is yours to explore on this free day. Perhaps head to the mountaintop temples of Monte Alban just outside the city. Monte Alban was inhabited for 1500 years by the Olmec, Zapotec and Mixtec peoples and is an outstanding example of a pre-Columbian ceremonial centre. The settlement's terraces, dams, canals and pyramids were carved out of the mountain. You’d better have your camera ready because up here you can get a fantastic view across the three legs of the valley of Oaxaca. Alternatively, you could take a day tour of the nearby Mitla Ruins. Mitla (the Nahuatl word for ‘underworld’) is an important Zapotec archaeological site and was the main religious centre for the Zapotec people. For something more relaxing, drop by the springs of Hierve el Agua – a series of mineral pools and calcified waterfalls dotted on top of a mountain, providing sweeping views of the Mexican countryside.

Day 5: Oaxaca / Overnight bus

Today is another free day in Oaxaca, but you’ll board an overnight bus later tonight to the mountain-top village of San Cristobal de las Casas. You’ve got today to bask in the colour and sights of Oaxaca, so why not test out your culinary skills at a cooking class. Otherwise, check out the artisan stores in the markets and around town, or head to the historic Templo de Santo Domingo – a grand stone church with a large forecourt.

Day 6: San Cristobal de las Casas

This afternoon, say ‘hola’ to San Cristobal, your pastel-hued highland home for the next two days. Your leader will point out the main things to know on a leader-led orientation walk this morning. With its winding cobblestone streets snuggled in the Chiapas highlands, San Cristobal de las Casas has an old-world feel mixed with strong pre-Hispanic roots. After your walk, you’ll head to the colourful Santo Domingo textile market with your group – one of the best spots to shop for jewellery and clothing. After, maybe wander to a local cafe and check out their baked goods or try some pox (a traditional corn-based liquor, often flavoured with other ingredients).

Day 7: San Cristobal de las Casas

There’s no alarm clock needed this morning as today is yours to explore San Cristobal de las Casas at your own leisure. Maybe take in the cobblestone streets and architecture, soaking up the old-world feel that’s mixed with strong, pre-Hispanic roots. If you're in the mood for adventure, maybe take a trip to Sumidero Canyon, where you can take a boat down the mighty Rio Grijalva. Or you might like to get things pumping with further exploration of the villages by mountain bike.

Days 8-9: Lacanja River

Today, you’ll travel along a windy road by private vehicle to Lacanja River, stopping at Agua Azul (blue water) waterfall on the way (providing road conditions allow). Here, you'll have the option to swim in the cascading pools. Then, brush up on your Spanish during the drive with an informal leader-led Spanish lesson. When you arrive, the afternoon and tomorrow are free to relax or explore. A few optional activities are on offer, including a rafting experience over Lacanja River waterfalls and backwaters and to the nearby archaeological site, then travelling back through the jungle and past the waterfalls of Moctuniha. There are also some excellent guided hikes available – just ask your leader. During your time here, you’ll see another side to Mexico, staying right in the middle of the jungle in an eco-cabana, which supports the local community.

Day 10: Palenque

This morning, drive to Palenque. When you arrive, you’ll head to the archaeological zone and visit the ruins of Palenque. Sitting on a hilltop surrounded by thick trees, the ruins date back to AD 600 and are some of the most impressive Maya relics in Mexico. As you take a self-guided walk among the temples, listen out for the eerie calls of howler monkeys and screeching parrots echoing from the jungle. There are many ruins that are still un-excavated and remain concealed in the forest. You can opt to take a guided tour of the ruins or through the surrounding jungle to a hidden waterfall (at an extra fee). The area gives you a great idea of what the Spanish invaders must have seen when they arrived.

Day 24: Rio Dulce

There is a load of kick-ass activities to choose from in Rio Dulce today. Take a scenic boat trip down the river to Livingston – a laidback town on the Caribbean coast that offers the unique experience of local Garifuna culture. Go boating on the lake, relax in the thermal hot springs or explore the nearby San Felipe fort in Livingston. You could also hike through the dense forest of the surrounding Chocon-Machacas Natural Reserve and spot the protected manatees of the area.

Day 25: Antigua

This morning you’ll travel to Antigua, where you’ll spend the night before heading to Lake Atitlan. When you arrive, maybe stroll around the city and tuck into some tasty tamales (a local dish served in a corn leaf) or pepian (a spicy meat stew of chicken, beef and pork in a dark sauce). You'll find the best value food in the square next to the La Merced Church.

Day 26: Chichicastenango / Lake Atitlan

Travel by private vehicle to the famous market in Chichicastenango (nicknamed Chichi market). This is the most colourful market in the country, where on Thursdays and Sundays, locals come from the surrounding villages to sell their wares and the streets are lined with stalls where you can stock up on cool trinkets. After visiting Chichi, head to Panajachel on Lake Atitlan, where you'll check in to your hotel. Tonight, you’ll join your group for dinner at a local pupuseria.

Day 27: Lake Atitlan

This morning, make a trip to San Juan La Laguna to immerse yourself in Mayan village life. Visit a local midwife to learn about this traditional and sacred art. Then visit the village's medicinal garden before a hands-on workshop where you'll learn about Mayan textile weaving and dyeing techniques. Hungry yet? Settle in for a homestyle lunch with your hosts and chat about life in the village. This is the perfect way to really immerse yourself in local culture and get off the beaten track. In the afternoon, you’ll return to Panajachel and soak up the views of deep blue Lake Atitlan with a free evening.

Day 11: Merida

Today, head north on a local bus to the old-world Merida – founded in 1542, this city has a large Indigenous population, with approximately 60% of Merida residents of Maya background. Head out on an orientation walk with your leader and wander through the Old Town, checking out some museums and the city streets, alive with art and culture. Hang out in the green, shady Plaza Grande, with the 16th-century cathedral on one side and City Hall, State Government Palace and Casa Montejo on the other. Along the way, you’ll get to taste a marquesita (a crepe rolled like a taco and filled with cajeta, condensed milk, jam, chocolate or edam cheese). After, enjoy a free afternoon. For a taste of Merida's 19th-century glory, maybe walk along the mansion-lined Paseo de Montejo. When you get hungry again, there's a bicycle cart on almost every corner selling elotes (corn on the cob) doused in salt, chilli, cheese, lemon juice or other toppings. If you haven’t noticed already, this place really likes corn!

Day 13: Chichen Itza / Playa del Carmen

This morning, head to the Yokdzonot cenote for a refreshing swim in the blue waters and a laze in the sun. Surrounded by hanging vines and lush greenery, the cenote was developed by a group of local Mayan women as a sustainable and communally owned source of employment for people in their local community. After your dip in the cenote, tick one of the new Seven Wonders of the World off you bucket list - Chichen Itza. This site is considered the most important example of the fusion of Maya and Toltec traditions in Yucatan. See the Caracol (a circular stellar observatory), the Great Ball Court (the largest field in Mesoamerica), the main sight in El Castillo (a step pyramid dominating the centre of the site) and many more historic ruins (don’t forget your camera!). For lunch, you will get to know a local family over a special meal in the town of Piste. Here you will enjoy a pibil feast, a traditional Maya style of cooking that involves wrapping food in banana leaves and barbecuing it underground. Later, you’ll continue to Playa del Carmen. Blessed with clear waters and gorgeous beaches, you can spend your time snorkelling among the mangroves or in underground caverns or strolling along the white sands of the playa (beach). Your leader will take you on an orientation walk around the city when you arrive. Tonight, maybe feast on seafood, kick back with your group and watch the waves with a margarita in hand.

Day 12: Merida

Today, you’re free to explore Merida – the gateway to the Maya ruins of Uxmal. Maybe a tour of the ruins is on the cards, including a guide and shared transport. Little is known about the site’s origins, but it’s thought that the city was founded around AD 500. Much of the site is decorated with masks of the rain god Chac. You can also visit a nearby bird sanctuary or hunt down one of the hidden cenotes (stunning natural sinkholes filled with water) and take a dip in the crystal-clear fresh water. If you decide to stay in the city, why not throw yourself into the dancing culture. Every Sunday, the town's streets are transformed into an open-air dance floor, with salsa and merengue bands providing the music. There are also some great local speakeasy bars to hang out in, blasting salsa music and serving good vibes.

Day 23: Rio Dulce

Head from the jungle to the lakeside town of Flores this morning. Here, there's time to grab some lunch and quickly explore the town. Then it's back to the private vehicle to Rio Dulce. When you arrive, you’ll transfer to the hotel by boat. The easiest way to get back into town is also by boat, which can be organised through the hotel – or you can take a short walk through the jungle. Take some time to absorb the atmosphere of this laidback Caribbean town, which feels quite different from the inland communities. A highlight for many guests is the 'Casa Natural' – an open-air accommodation with screened-in rooms, shared bathrooms and a lounge looking out to the surrounding jungle.

Day 14: Playa del Carmen

Today is a free day to explore at your own pace. Maybe go snorkelling in one of the cenotes, walk along the beach or take the ferry across to Cozumel – this island is famous for its reef diving! You’ll have another welcome meeting at 6 pm tonight to meet the new travellers joining you. After, why not head out for dinner or stroll down Calle Quinta Avenida (Fifth Avenue) as night falls.

Day 22: Tikal National Park

Today you’ll leave San Ignacio, cross the border and get dropped off at Tikal National Park – often referred to as the Maya forest. Check-in at your hotel before exploring the Maya ruins of Tikal. Pass through the lush jungle vegetation, and if you've got the energy, climb Temple IV to take in the epic canopy views. While here, there's also the option to check out more of the area with a guided tour or to fly through the canopies like a toucan with a zipline.

Day 15: Tulum

Today, you’ll hop on a local bus and travel along the Caribbean coast to Tulum, where it's all about that laidback life on the white sands of the Yucatan Peninsula. Head out on a leader-led orientation walk around Tulum and maybe visit one of the best-looking Maya sites – the Temple of the Frescs. See how this pre-Columbian walled ruin city clings to a clifftop overlooking the ocean and grab some cool photos before heading for an optional swim in the archaeological zone. Tonight, maybe kick back and watch the waves roll in at a beachside bar with a margarita.

Day 20: San Ignacio

Leave island paradise behind today and return to Belize City by boat, before taking a local bus to San Ignacio via Belize’s capital, Belmopan. The local buses here are a little more basic than in Mexico, but this is a great opportunity to mix with Belizeans and get a feel for local life. Arrive in San Ignacio – a lively town surrounded by fast-flowing rivers, waterfalls and Mayan ruins, making it the best base for exploring the region. Your afternoon is free, so maybe visit the Chaa Creek butterfly garden, or try one of the barbeque street stalls for a char-grilled chicken leg for dinner.

Day 19: Caye Caulker

Today is another free day to take up any other optional activities you like, or to simply pull up a towel and relax on the beach with a book, a cocktail or some friends. If you’ve already been snorkelling, maybe continue the marine exploration with a manatee tour. Get more active with sea kayaks and stand-up paddle boards or go the other way and just chill out. The island's also great for food – famed for its lobster and super tasty meals cooked on the side of the road. How about some grilled shrimp and a rum and coke made with the local fire water.

Day 18: Caye Caulker

Your time in Caye Caulker is all about taking it easy. It’s said that the pace of life is so slow here that it's almost backwards! If being underwater is your thing, maybe head out to Hol Chan Marine Reserve, the world's second-longest barrier reef. Snorkel among the colourful corals and see tropical fish, sharks and manta rays. You can also take day trips to other Cayes nearby as each island has its own Caribbean charm. Belize is the only English-speaking country in Central America, which makes chatting with locals much easier here.

Day 17: Caye Caulker

Say adios to Mexico and hello to Belize. You’ll have a long travel day today, so make sure you grab a window seat if you can or get stuck into a good book. This is also the perfect opportunity to get to know your fellow travellers a bit better! Drive by local bus to the border, then carry on to Belize City. Let the wind and the sea wash the travel sweat away with a 1-hour speedboat ride when you arrive – to the palm-fringed island of Caye Caulker.

Day 16: Tulum

With a free day to relax in Tulum, you can settle into the laidback Mexican vibe. Maybe rent a bike and cruise around the area on two wheels. The town is heaving with hip cafes and restaurants with many vegetarian and vegan options. There are also plenty of places to relax the mind and the body with yoga and meditation. Maybe you’d like to explore Dos Ojos (two eyes) – one of the area's most famous cenotes (freshwater rock pools) and an underwater world full of stalagmites and stalactites. Tonight, explore the vibrant nightlife of Tulum with your fellow travellers.

Day 28: Antigua

After breakfast, hit the road back to Antigua – three nearby volcans dominate the horizon, creating a truly unique landscape. Join your leader on a walk to orientate yourself around the World Heritage-listed city full of cobblestones, leafy town squares and ornate churches. There are hushed museums and lively Indigenous markets to explore here, or you can cycle the countryside and chase amazing views of mountain peaks and deep valleys. If you're into salsa dancing or if you'd just like to learn some moves, Antigua is the place to be! Many dancing schools offer hourly lessons, so maybe sign up and move your hips. Tonight, why not bring your freshly learned dance moves, shout a round of mojitos and dance the night away.

Day 21: San Ignacio

There is heaps to do in San Ignacio, so your free day has endless possibilities. The cave of Actun Tunichil Muknal is a living museum of Maya relics and you can wade through its waters until you reach a bunch of spooky 1400-year-old crystallised skeletons. You could take a day tour to the Mountain Pine Ridge area to visit waterfalls and swimming holes or go down the Macal River in cans or tubes. If you prefer a slower pace, maybe take a trip to Xunantunich – an impressive Maya ceremonial centre with panoramic views. Getting to the site is half the fun, as you'll need to take a hand-cranked boat down the river. Belizeans are super friendly, so tonight, maybe walk down Burns Avenue and join the locals for a chat in one of the many restaurants or streetside stalls.

Day 29: Antigua

While there are no activities planned for today, Antigua has a lot to offer, from its vibrant colonial-style buildings and curved archways to the puffing volcans of Pacaya, Agua and Jumaytepeque. The number one stop for any chocoholic should be the ChocoMuseo, where you’ll get a history lesson and, more excitingly, participate in a chocolate-making workshop. For those more interested in the other famous Central American bean, you can go on a coffee tour, visit the plantations, do some tastings and even buy some to take home. If you’d like to spend more time in Antigua, just speak to your booking agent.

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54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

Where do you want to travel next?

Epic Mexico, Belize & Guatemala