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$AUD 443 per day

Departure: Quito, Ecuador

Arrival: Cusco, Peru

Adventure

This unique adventure focuses on South America’s heaviest hitters – the Galapagos Islands, the Inca Trail and the Amazon Jungle. Take 25 days to explore these wildly different parts of the region. Snorkel the turtle-filled waters of Leon Dormido, then walk the cobblestone streets of Cusco. Sit on black-sand beaches watching sea lions lounge and later conquer the 4200-metre-high Dead Woman’s Pass. Witness breathtaking natural beauty among the surreal landscapes of the Ecuador Highlands and Galapagos, then wonder at the man-made elegance of Machu Picchu. This tour offers immersive and active adventure led by locals in two bucket-list favourite destinations.

IMPORTANT INFORMATION

1. Full passport details are required at the time of booking. The passport you travel with must match the booking details provided to us. Otherwise, it could cause issues with your transit card, permits, and internal flights, resulting in purchasing a new card and flights at your own expense and the Inca authorities refusing you entry. Delays in providing this information could result in additional booking fees or changes to your itinerary.
2. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Day 7 (Homestay) where you will be in shared accommodation and is subject to availability. Please speak to your booking agent for further information.
3. At the time of booking, please advise whether you would like to hike the classic Inca Trail, Inca Quarry Trail or take the train. When available, the Inca Trail will be booked as the default option. Fees may apply to changes made after the time of booking, and availability on other options cannot be guaranteed.
4. Inca Trail permits are sold on a request basis only. Once a deposit is paid and passport details are provided, Intrepid will endeavour to secure a permit for you. If Inca Trail permits are unavailable by the time you book, you can opt to hike the Quarry Trail instead https://www.intrepidtravel.com/machu-picchu-peru/quarry-trail or travel to Machu Picchu by train.
5. The Inca Trail closes in February to allow cleaning and restoration works. If the trek portion of your trip starts in February, you will be automatically booked to hike the Quarry Trail.
6. As you can choose different ways of reaching Machu Picchu (Inca Trail, Quarry Trail or Train), you may be joined by other Intrepid and/or non-Intrepid travellers. There is also a small chance you may be the only traveller from your group on your selected option.
7. All visitors to the Galapagos must have a Transit Control Card. We will use your passport details to complete the application process on your behalf. At the Welcome Meeting in Quito, you will be required to pay your leader US$20 in cash to cover the fee.
8. "The Galapagos National Park fee (US$100) and Isabela Port fee (US$10) are payable upon arrival to the islands (cash only). These amounts are in addition to your trip payment.
From the 1st of August 2024 the Galapagos Islands National Park fee will be increasing from US$100 to US$200."
9. Strict rules apply in the Galapagos Islands to protect and preserve its unique biodiversity. Intrepid supports these rules, which range from times of the day that a destination can be visited to the distance kept between people and wildlife. In particular, not removing anything from the environment (shells and corals, for example). All rules will be explained in more detail by your leader when you join the trip. Not adhering to these rules can lead to hefty fines for travellers and Intrepid losing the license to operate in the Galapagos Islands. Failure to adhere to the rules can result in your removal from the trip without a refund.
For more information: http://www.galapagos.org/travel/travel/park-rules/

About

What's included

Meals: 23 breakfasts, 12 lunches, 6 dinners.
Transport: Plane, Speed Boat, Bus, Private Vehicle, Taxi, Train - Route 3 only.
Accommodation: Route 1 - Inca Trail: Camping with basic facilities (3 nights), Hotel (18 nights), Jungle Eco Lodge (2 nights), Homestay (1 night). Route 2 - Quarry Trail: Camping with basic facilities (2 nights), Hotel (19 nights), Jungle Eco Lodge (2 nights), Homestay (1 night). Route 3 - Train option: Hotel (21 nights), Jungle Eco Lodge (2 nights), Homestay (1 night).
Amazon- Night walk.
Amazon - Guided rainforest hike and visit to animal rescue centre.
Banos - Walking tour.
Banos - Pailon del Diablo Waterfall hike.
Cotopaxi - National Park walk.
Cotopaxi - Flower plantation visit.
Cotopaxi- Tour of historical hacienda.
Cotacachi- Pachamanca and village experience.
Cuicocha - Lagoon viewpoint.
Otavalo - Market Visit.
Quito - Historic District Walking Tour.
Isla San Cristobal- Snorkeling in La Loberia (1.5 Hours).
San Cristobal - Excursion to Leon Dormido or Lobos Islands.
Isla San Cristobal - Interpretation Center (45 minutes).
Isla San Cristobal - Cerro Tijeretas View Point (1 Hour).
Floreana - Snorkeling.
Isla Isabela -Tintoreras or Shark Alley (2.5 Hours).
Isla Isabela - Flamingo lagoon visit (30 Minutes).
Isla Isabela - Giant Tortoise Breeding Centre (1 Hour).
Isla Isabela - Kayaking.
Isla Isabela - Sierra Negra Volcano Hike (5-6 Hours).
Santa Cruz Highlands Visit (3 Hours).
Santa Cruz – Organic Farm Tour.
Santa Cruz – Encebollado Cooking Class.
Isla Santa Cruz - Tortuga Bay walk.
Isla Santa Cruz - The Galapagos Conservancy visit.
Isla Santa Cruz - Charles Darwin Research Centre.
Cusco - Leader-led orientation walk.
Sacred Valley - Community visit & lunch.
3 Night/4 Day Inca Trail (or 2 Night/3 Day Inca Quarry Trail) guided hike(s) with porters' support. Or guided Cusco stay (Machu Picchu by train).
Machu Picchu - Guided tour.

Gallery

Itinerary

Day 1: Quito

Bienvenidos! Welcome to Ecuador. Your South American adventure begins in the country’s capital of Quito, high in the Andes. You’ll notice a mix of modern and traditional houses dotted halfway up the surrounding mountain peaks that frame the city and an Old Town with architectural jewels just waiting to be explored. Your trip officially kicks off with a welcome meeting at 6 pm this evening, where you’ll meet your group leader and fellow travellers. If you arrive early, maybe wander through the cobblestoned streets, checking out the market stalls or joining an Urban Adventure tour through the city’s historic centre – check out the Quito Legends and Culture Tour at urbanadventures.com.

Day 2: Tena - Amazon

After breakfast this morning, wave goodbye to the country’s capital and switch up the pace as you make your way to the Amazon on a local bus bound for Tena. Your lodge-style accommodation in Tena, on the banks of the Arajuno River, is only accessible by can so you can expect a little bit of adventure for the last leg of today’s trip! You'll have a free afternoon to explore the eco-lodge – built with all-natural materials, this lodge belongs to the Selvaviva Foundation that works with the Indigenous community in the area. Tonight, have dinner at the eco-lodge, listening to the singing sounds of jungle insects and the flicker of the fireplace. Then, wander the area under the twinkling night sky on a night walk with your leader guiding the way.

Day 3: Tena - Amazon

Fuel up on breakfast this morning as you have a big day of adventures ahead. First, you’ll hike into the rainforest with a local Indigenous guide leading the way. Listen carefully as they point out local bird species and teach you about the incredible plant life that thrives here. You’ll be surrounded by one of the most magnificent landscapes on Earth, teeming with wildlife, so make sure you take a moment to breathe it all in. After lunch, visit an animal rescue centre to learn more about the local wildlife (and how we can help to protect them).

Day 4: Banos

Take the opportunity to mingle with the locals and maybe brush up on your Spanish on a public bus headed for Banos. Surrounded by mountains, hot springs and waterways that lead to waterfalls, this is a perfect next step after the rainforest! When you arrive, stretch your legs on a leader-led walking tour of the city and get the inside scoop on the best places to grab a bite to eat. This afternoon, visit Pailon del Diablo – one of the most spectacular waterfalls in the area. The 80-m-high falls have a mighty strength that showers anyone in its path (so make sure you bring a waterproof jacket). There are a lot of stairs, but they will be worth it when you reach the view of Pailon del Diablo.

Day 5: Banos

Today, you have a free day to explore Banos and take on all the optional activities you like! Your leader will always be on hand to help arrange anything you’d like to do – maybe head for the ‘Swing at the End of the World’ and get your heart racing or hike to the Bellavista Viewpoint. You could also opt to soak away your worries in the hot springs or visit the local waterfalls.

Day 6: Cotopaxi National Park - Quito

Rise bright and early this morning and drive along the ‘Avenue of the Volcans’ to the Cotopaxi National Park, which sits at 3800 m above sea level. When you arrive, head out on a hike to Limpiopungo Lagoon for a gorgeous view of the Cotopaxi volcano – Ecuador’s second-highest peak and the highest active volcano in the world! Keep an eye out for the park’s wildlife, including condors, deer and spectacled bears. Have lunch at La Cienega – sitting at the bottom of the volcano, this is one of the oldest haciendas in Ecuador and famously housed Charles-Marie de la Condamine, a French scientist who led the Geodesic Mission. After lunch, explore the on-site architecture, gardens and chapel. On the way back to Quito, you’ll also visit a flower farm for a guided tour where you’ll learn about all stages of production here. Connect with the plants by cutting and touching the flowers around you, becoming a part of the final phase of production, and learn about their green initiatives and environment mission.

Day 7: Caldera Community Stay

Make your way to the north to the Caldera Community today, where Indigenous families will be waiting for you for tonight’s homestay. When you arrive, you’ll participate in the ‘Pachamanca’ food ceremony, where the pot is heated with volcanic stones to cook the local, Andean vegetables. Pachamanca has been a part of South American culture for centuries, dating back to pre-historic times. The name comes from the Quechua language ‘Pacha’ (meaning earth) and ‘Manca’ (meaning cooking pot or earth oven). Widely used in times of the Incas, this ritual is a celebration of fertility and life. While lunch is cooking, visit some of the women's entrepreneurship programs and learn more about the community here. After, spend some more time getting to know the local families and depending on the season, maybe feed the animals, take milk from the cows or harvest some vegetables.

Day 8: Otavalo - Quito

This morning after a home-cooked breakfast, say goodbye to your hosts and board the bus to the Cuicocha Lagoon. This lagoon sits in a collapsed volcanic crater and features two mounded islands that look like the backs of two guinea pigs (Cuicocha means ‘guinea pig lake!’). When you arrive, take one of the paths to the several viewpoints and appreciate the vast scenery. Then, head to the local Indigenous market of Otavalo – one of the best places to haggle for souvenirs. Browse the many stalls that sell hats, tapestries, ceramics, textiles and more. Later, head back to Quito and maybe rally your travel companions for one final dinner before your trip comes to an end – your leader will be ready with all the best bars and street eats!

Day 21: Inca Trail

Depending on the travel arrangements you made before the trip, during the next four days you’ll be either hiking the Inca Trail (Route 1), hiking the Quarry Trail (Route 2) or staying in Cusco for two days before taking the train to Aguas Calientes (Route 3). All routes visit Machu Picchu.

While away from Cusco, the bulk of your luggage will be stored at your hotel. If you’re hiking the Inca Trail or the Quarry Trail, the evening before you leave you'll receive a small duffle bag to carry your clothes in for the next four days (5 kg maximum). Your team of porters will carry these bags for you, together with the food and equipment for the trail. You won't have access to these items until the end of each day, as the porters will always be ahead of the group. If you’re travelling to Aguas Calientes by train, you'll be able to leave most of your luggage at the hotel in Cusco and travel with only a small bag for the overnight stay in Aguas Calientes.

Route 1 Inca Trail

Today, travel by minivan to the 82 km marker and meet your crew of local porters, your cook and your guide. Your first day will include uphill trekking to the campsite, which sits at 3100 m above sea level. On the way, you’ll see the Inca sites of Ollantaytambo, Huillca Raccay and Llactapata, as well as incredible views of snow-capped Veronica Peak. In the evening, unwind at the campsite with a nourishing meal prepared by your cook.

Route 2 Quarry Trail

Make an early start today and drive to Choquequilla, a small ceremonial place where Incas worshipped the moon. From here, you’ll head to the small community near Qory Song’o (Golden Heart) hill, where you’ll climb to the top for the incredible views of the Soqma Perolniyoc, Pachar and Huarocondo valleys. There are also several sacred tombs in the area, protected by the locals, which you can explore with your leader and even see some of the original structures crafted from wood and leather. These remains have never been seen by travellers before, so you can be a part of this exclusive experience. Carry on to the Perolniyoc Cascade lookout, where you can stop for some snacks and photos. Arrive at the campsite, 3700 m above sea level, around lunchtime. After, set off to explore the Q'orimarca archaeological site, which once served as a checkpoint to the Incas.

Route 3 Cusco:

After spending the night in Ollantaytambo, take a short drive to the town of Pisac. Pisac is well known for its market. Here you’ll have the opportunity to shop for souvenirs and perhaps try some local empanadas. Arrive back at Cusco in the afternoon, where your leader will take you to San Pedro Market, where you have the option to buy some local favourites for a picnic tomorrow.

Day 22: Inca Trail

Route 1 Inca Trail

This is the most challenging day of the trek, as you ascend a 5-hour long steep path to reach the highest point of the trail. Colloquially known as 'Dead Woman's Pass', Warmiwanusca sits at a height of 4200 m above sea level, providing amazing views of the valley below. The group will then descend to the campsite in the Pacaymayo Valley at 3650 m.

Route 2 Quarry Trail

This is the most challenging and rewarding day of the hike. A 3-hour walk takes you to the top of the first pass of Puccaqasa, about 4370 m high. After enjoying the picturesque views of the valley, it’s a short walk before stopping for lunch. After, make the 2-hour hike to Kuychicassa, the highest pass of the trek at 4450 m. From here, descend to the sacred site that the Incas called Intipunku. This is a sun gate, where the sun will stream through at particular times of the year and there are views of the Nevado Veronica mountain year-round. Head to the campsite, only a stone’s throw away and at 3600 m.

Route 3 Cusco

Today, take a taxi to Tambomachay, an archaeological site just outside of Cusco. From here you’ll take a 2 to 3 hours walk back to Cusco. On the way, stop to admire some of the archaeological sites, including Puka Pukara, Quenqo and Saksaywaman. Arrive back in Cusco in the early afternoon and enjoy some free time. Maybe visit the Merida, Mendivil and Olave art galleries and workshops before finding a great spot to sit down and enjoy some dinner.

Day 23: Inca Trail

Route 1 Inca Trail
Start the day with a climb through the Pacaymayo Valley to Runkuracay Pass at 3980 m. Enjoy views of the snow-capped mountain of Cordillera Vilcabamba before descending for around 2 to 3 hours to the ruins of Sayacmarca. Continue over the trail’s third pass to the ruins of Phuyupatamarca at 3850 m, also known as the 'Town Above the Clouds'. Start the 2-hour descent down the Inca steps to the final night's campsite by the Winay Wayna archaeological site.

Route 2 Quarry Trail
Today’s hike will all be downhill. The first stop is the incomplete Kachiqata quarry, where the Incas were intercepted by the Spanish. Explore the cobbled streets of Ollantaytambo when you finish your trek. This is where you’ll meet with the travellers in your group who didn't hike, before taking the short train journey to Aguas Calientes. Spend the night in a hotel before tomorrow’s visit to Machu Picchu.

Route 3 Train to Aguas Calientes
After a 1.5-hour drive to Ollantaytambo. This is where you’ll meet up with the travellers in your group who hiked the Quarry Trail. You’ll catch a 1.5-hour train through the winding Urubamba Valley to Aguas Calientes. The city is nestled in the cloud forest at the foot of Machu Picchu. Spend the night in a hotel before tomorrow’s visit to Machu Picchu.

Day 9: Quito

The second half of your adventure begins with a welcome meeting at 2 pm, where you'll meet your new group travelling to the Galapagos Islands. After the welcome meeting, join your local leader for a tour of Quito's historic centre. Catch the metro to the Parque de la Alameda and visit sites such as the Basilica of the Sacred Heart of Jesus, a famous neo-Gothic church known for the details of its façade that represent Galápagos tortoises, Andean condors, and Amazon alligators. You’ll also visit La Compania de Jesus, considered by many to be the most beautiful church in the Americas. It's claimed that seven tons of gold leaf cover the interior whilst the exterior is decorated with statues, busts, sculpted heads, and a jungle of carved leaves. The tour will finish at San Francisco Square, where you’ll have the option to return to the hotel, or why not get to know your new travelling companions and dine in Quito’s Old Town – your leader will have plenty of recommendations!

Day 11: Isla San Cristobal

Take a 45-minute boat ride to Leon Dormido (Kicker Rock) this morning. On the way, you might be able to spot nesting frigates and blue-footed boobies. You might even get the chance to swim among the sea lions again. At Leon Dormido, you can snorkel and look for sea turtles, manta rays and the harmless Galapagos shark. Eat lunch on the boat, then head to the Interpretation Center. Learn about the history of the 'Enchanted Islands' and the conservation projects that seek to preserve them. Continue to Frigatebird Hill (Cerro Tijeretas) – it's quite a climb to the top, but well worth the amazing views of the bay. Then, return to town in the late afternoon for a free evening.

Day 10: Isla San Cristobal, Galapagos

Early this morning, catch a flight to Isla San Cristobal, your gateway to the Galapagos Islands! After joining up with your fellow travellers who are starting and ending their trip on the islands, head to La Loberia where you'll put on snorkelling gear for the first time and go for a swim among sea lions, perhaps spotting sea turtles too. Return to town for a free evening. Perhaps head out with the group and enjoy some of the fresh seafood available.

Day 20: Ollantaytambo

This morning, drive through the Sacred Valley. Known as Wilcamayo to the Incas, the valley has been a source of livelihood for the locals for hundreds of years. You’ll see maize crops covering the terraced walls and the sacred river beneath. Stop for lunch in a local community, where you'll also get the chance to learn about their traditional lifestyle and maybe wrap your tongue around a few words of the Quechua language. If it’s market day, you'll have time to browse the local handicrafts on offer, such as beads and ponchos. Then, visit the AMA Restaurant in Urubamba – this cafe provides employment opportunities and job training for single mothers throughout the Sacred Valley. Enjoy a snack and learn how this inclusive enterprise focuses on economic growth, gender equality and the support of vulnerable communities. Continue your journey to Ollantaytambo,opt to check out the town’s fascinating archaeological site – ancient remnants of an Inca city with soaring views over the present-day settlement.

Day 12: Isla Floreana / Isla Isabela

Take an early morning boat ride to Isla Floreana and look for dolphins and whales along the way. Snorkel in the clear blue waters and then break for lunch. After, venture to a black-sand beach belonging to the Witmers – descendants of some of the first settlers on the Galapagos. The town here – Puerto Velasco Ibarra – has about 150 residents and an intriguing history involving deaths, disappearances and murders. Later in the afternoon, wave goodbye to Floreana and continue to Isla Isabela, where you’ll spend the night.

Day 19: Cusco

Transfer to the airport and board your flight to lofty Cusco. The next stage of your adventure begins with a welcome meeting at 2 pm to welcome any new travellers joining you. After, get acquainted with the city and its intriguing blend of cultures on a leader-led walking tour. Check out some of Cusco's main attractions, as well as its lesser-known sights, such as the Qoricancha temple, San Pedro market, the main square, the 12 Angled Stone, Regocijo Square and San Blas Square. In the evening visit Casa Intrepid for your trek briefing, then you are free to explore at your own pace or find the perfect dinner spot with your group and try some local Peruvian favourites.

Day 13: Isla Isabela

This morning, you’ll hop on a small Zodiac boat and cruise to Las Tintoreras (Shark Alley), looking out for blue-footed boobies and the famous Galapagos penguin. Take a short walk on this isolated islet and popular iguana nesting site, then snorkel in a calm inlet with colourful fish and winding underground lava tubes. This area is also frequented by green sea turtles that like to rest on the calm, sandy bottom. Return to Isla Isabela and visit the Arnaldo Tupiza Tortoise Breeding Center, where you'll observe giant tortoises in all stages of development. After learning about the thousand turtles that are preparing for life here, you’ll head to a brackish lagoon to observe flamingos. Later today, take a kayak around the island and spend your evening resting in the sand and soaking in your first Isabela sunset – arguably the most beautiful of all the islands!

Day 17: Quito

Say goodbye to the glorious Galapagos today and return to Quito by plane, with a brief touchdown en route in Guayaquil. Arrive in Quito for a free afternoon and evening. As gorgeous as the islands were, perhaps take advantage of the cosmopolitan food and bar scene in Quito and treat yourself to a nice meal.

Day 16: Isla Santa Cruz

Take a morning walk in Tortuga Bay after breakfast. Along the way, keep an eye out for eagle rays, sea turtles and blue-footed boobies. Later, you’ll head to the local fish market for a dose of local life on the way to The Galapagos Conservancy, who help protect the Galapagos' unique biodiversity. Learn how The Intrepid Foundation supports the Galapagos Conservancy Women in Sustainable Entrepreneurship (WISE) program, which provides critical capital for sustainability initiatives and builds the entrepreneurial capacity of Galapagos women. After, head to the Charles Darwin Research Station – an international non-profit organisation that’s dedicated to the scientific research and conservation of the archipelago’s environment and biodiversity.

Day 15: Isla Isabela / Isla Santa Cruz

Jump aboard a private speedboat this morning and head to Isla Santa Cruz. When you arrive, leave your bags at the hotel and head to the Santa Cruz Highlands. Your first stop is a local farm, where giant tortoises roam the grounds freely. Here, you’ll meet with an expert chef for a cooking class to make the famed encebollado – a local tuna soup that’s widely considered one of the best in the world! This hearty dish uses slow-cooked albacore tuna and a savoury broth made of onions, cilantro and spices. The dish is traditionally served with yuca (a starchy root vegetable) and garnished with lime and green onions. Enjoy the soups of your labour for lunch, then wander the grounds with the slow-paced residents. After lunch, you’ll visit an organic sugar cane farm run by a local family for a tour of their trapiche (a sugar cane mill used in artisanal sugar production). See how the family harvests and processes sugar cane and cacao and how they work with the local community.

Day 14: Isla Isabela

Start your last day on Isla Isabela by heading towards the Sierra Negra Volcano – one of the Galapagos’ most active volcans and the world's second-largest crater! Weather permitting, you’ll take a challenging hike of around 17 km up the rocky mountain. After, make your way back to town for some free time to curl up with a book, soak your tired muscles or venture down to the water for a relaxing swim before dinner.

Day 24: Cusco

Route 1 Inca Trail

This is the final and most spectacular leg of the trek to Machu Picchu – one of the famed Wonders of the World. The day starts before dawn, with breakfast at 4 am. Say farewell to the porters as they descend to the train station and begin hiking. Once the final checkpoint opens at 5 am, you’ll begin the final 2.5 hour trek to Intipunku (the Sun Gate). Weather permitting, you’ll enjoy unforgettable views over the ‘Lost City of the Incas’ as you enter Machu Picchu through the Sun Gate.

Route 2 and 3 Machu Picchu to Cusco

Take an early bus up to Machu Picchu at 6.00 am. The city was built around 1440 AD as a country retreat for the Incan nobility, but there’s evidence that the land had been a sacred Incan site for much longer. Take a guided tour around the ruins of temples, palaces and living quarters. This is a day to remember!

For all travellers, after taking advantage of the seemingly endless photo opportunities, it's time to catch the bus to Aguas Calientes, where you’ll stop for lunch together. From here, take a scenic train ride to Ollantaytambo, then drive back to Cusco, arriving in the evening.

Day 18: Lima

Say hasta luego to Quito and take an included flight to Lima, one of the most beautiful cities in South America. With Indigenous cultures dating back millennia, this country is a fascinating land of Amazonian rainforests, diverse wildlife and soaring mountains. You will be picked up from the airport and transferred straight to your hotel. There, you’ll meet your new leader and group members - perhaps get acquainted over some Pisco cocktails.

Day 25: Cusco

Your trip comes to an end today, and there are no activities planned. If you’d like to stay longer, just speak to your booking agent. You may want to consider purchasing a Boleto Turistico (tourism ticket) It gains access to the many fascinating museums here, such as the Contemporary Art Museum, Regional History Museum and Qosqo Native Art Museum. Please speak with your tour leader about this for more details.

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22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.

Payment Terms

27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

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