Small Marine/Cruise
15 days
$AUD 833 per day
Departure: Athens, Greece
Arrival: Venice, Italy
River/Small ship/Barge
Explore the Mediterranean by luxury yacht
Your Mediterranean cruise begins in the bustling capital of Greece, Athens, where you’ll be transferred to your Emerald Cruises luxury yacht to embark on a tour of intriguing cities and extraordinary coastlines.
Please book your flight to arrive into Athens prior to 06:00 PM.
Docked: approximate departure 23:00
It’s time to pass through the 19th century Corinth Canal, a narrow waterway that crosses the isthmus of Corinth in Greece. Sail to the small port of Itea, then embark on a journey to the archaeological site of Delphi, regarded by the Ancient Greeks as the centre of the world.
DiscoverMORE
Guided tour of Delphi (extra expense, must be pre-booked)
Enjoy an extraordinary journey from the picturesque town of Itea to the legendary sanctuary of Apollo, where the renowned oracle once spoke. Step into the rich history of Delphi as you explore the ancient Sanctuary of Apollo and the Delphi Museum, a treasure trove of antiquities that transport you back in time.
Activity Level: Moderate, Duration: 4 hours
Docked: 13:00 - 17:00
Known as the ‘Caribbean of Greece’, Lefkada is connected to the mainland by a narrow bridge, making it one of the few islands here reachable by car. One of the most fascinating places in Lefkada is the Castle of Agia Mavra, dating to the 14th century and built to protect Lefkada from invasions.
DiscoverMORE
Lefkada tour with Faneromeni Monastery (extra expense)
Kick off your journey at Nidri Port, where our friendly guides will greet you. Get ready to visit the tranquil Monastery of Faneromeni, a peaceful haven surrounded by lush landscapes. From the monastery, your adventure continues to the lively centre of Lefkada Town, where a gastronomic journey awaits. After your flavourful experience, enjoy some free time to stroll through the picturesque streets of Lefkada Town.
Activity Level: Easy to Moderate, Duration: 4 hours
DiscoverMORE
Drive to Porto Katsiki, wine tasting and olive museum (extra expense)
Set sail on a captivating exploration of Lefkada's rich cultural heritage. Your first stop is the Olive Museum in Sivros, a haven of time-honoured traditions and the esteemed olive cultivation methods that have defined the island for generations. Continue to the stunning Porto Katsiki, a gem of natural beauty celebrated for its unspoiled beaches and clear waters. Get ready to awaken your senses at the renowned Winery of Lefkas Earth, where the craft of winemaking harmonizes with the island's lush surroundings.
Activity Level: Easy to Moderate, Duration: 6 hours
Offshore 08:00 - 19:00
Parga, across from Corfu on mainland Greece, has a carefree holiday atmosphere. Enjoy the sunshine on one of the many beaches, explore traditional Greek villages and marvel at the 11th century Castle, which offers an incredible bird’s eye view of the resort town and coastline.
DiscoverMORE
Full day sightseeing tour of Meteora monasteries including a Greek lunch (extra expense)
Enjoy the scenic drive to Meteora, where the landscape transforms into a breathtaking display of gigantic rocks etched by centuries of wind and weather. Explore two of these remarkable monasteries, each perched atop towering rocks, offering panoramic views of the surrounding landscape. After exploring the Meteora Monasteries, journey to the charming Kalambaka Village and treat your taste buds to a traditional Greek meal.
Activity Level: Strenuous, Duration: 10.5 hours
DiscoverMORE
Acheron River Experience (extra expense)
Your day begins with a picturesque drive through the verdant countryside of the Epirus region. Begin your experience with a stroll through nature, following the path of the river for approx. 20 minutes. Under the guidance of experienced rafting guides navigate the cool waters of the Acheron River, manuvring through high-sided canyons and embracing the wild beauty of Epirus. After this experience, you will enjoy relaxing free time at a beach embedded in pure and remote nature surroundings.
Activity Level: Moderate, Duration: 5 hours
Offshore 08:00 - 19:00
This idyllic island is dotted with whitewashed houses, olive trees and edged with glimmering turquoise waters. The picturesque Old Town of Corfu has a rich history and magnificent architecture displaying Renaissance and Baroque influences. Explore fishing villages, swim in crystal-blue waters and visit the largest square in Greece, the Spianada.
DiscoverMORE
Guided walking tour of Corfu town (extra expense)
Commence your adventure by passing through the historic Bonati Arch, an entryway to Corfu's Old Town that sets the stage for a captivating exploration. Discover the Jewish Quarter, where a 300-year-old synagogue bears witness to the rich tapestry of Corfu's past. Marvel at the Venetian stylings of the Town Hall, a masterpiece from the late 1600s that stands as a testament to the island's historical significance. Behold the iconic view of the red-domed bell tower of St. Spyridon Church, a religious landmark dating back to the 16th century.
Activity Level: Moderate, Duration: 3.5 hours
DiscoverMORE
4x4 adventure of the Corfiot countryside (extra expense)
Journey through charming seaside resorts such as Alykes, Kontokali, and Gouvia, where the beauty of the coastal landscape will captivate you. Continue your exploration to the village of Troubetta, where a mountain ridge provides a stunning backdrop showcasing the islands of Mathraki and Othoni. Indulge in the flavours of Greece with a typical Greek meze at Castellino restaurant in Lakones. Your journey culminates at the bay of Paleokastritsa.
This is a self-driving tour; a valid driving license is required and be over the age of 23 years old. For non EU guests an international driving license is required. Jeeps are equipped with manual gearboxes, not automatic.
Activity Level: Moderate, Duration: 4.5 hours
Docked: 23:30 (day prior) - overnight
It’s time to rise early in the morning and leave Corfu for Sarandë, a popular coastal town perched on a crescent-shaped bay in Albania. The once sleepy fishing village has a bustling seaside promenade, pebbled beaches and ancient ruins with intricate mosaics and historical artefacts.
Included Excursion
A guided tour of Butrint
Your adventure begins as you traverse the serene River Bistrica, meandering through the rocky channels of Cuka, and crossing the vast plains of Vurgu. Your ultimate destination awaits at the UNESCO World Heritage Site of Butrint, a testament to centuries of human civilization. Delve deep into the lower part of Butrint, unravelling its mysteries and stories. Gain insights into the significance of each ancient ruin, from temples to theatres, and envision the bustling life that once thrived within these ancient walls.
Activity Level: Moderate, Duration: 3 hours
Docked: departure 06:00 (next day)
Enveloped by medieval walls, the fortified city of Kotor is a place of ancient history and modern culture. Nestled between imposing mountains and the Adriatic Sea, this UNESCO World Heritage-listed setting has Venetian palaces, cobblestone lanes and café-hemmed squares. As the sun is setting, it’s time to sail to the city of Dubrovnik. Today choose between our EmeraldACTIVE or DiscoverMORE option.
EmeraldACTIVE
Guided hike of Kotor’s city walls
Declared a UNESCO World Heritage Site in 1979, the City Walls of Kotor stretch for almost 5 kilometers, encompassing the city and offering those who embrace the challenge of climbing them, wonderful views of the bay of Kotor and the Old Town. Step back in time as your knowledgeable guide brings to life the history of the fortifications and the important part they played in the protection of the city. Climb to the highest point, where you’ll find the well-preserved fortress of St John and be rewarded with a magnificent view of the harbour and the red roofs of the Old Town.
Activity Level: Strenuous, Duration: 2.5 hours
DiscoverMORE
Our Lady of the Rocks and walking tour of Kotor (extra expense)
Your journey leads you to the islets of St. George and Our Lady of the Rocks. Explore the Baroque church, rich with history and legend. Discover the captivating story of how this islet came into existence over centuries, thanks to devoted seafarers who honoured a timeless oath, leaving behind a remarkable collection of paintings. After, proceed to the delightful town of Perast. Wander through its Baroque streets adorned with historic buildings and learn about its maritime legacy.
Activity Level: Moderate, Duration: 3.5 hours
EmeraldPLUS
An exclusive concert on board featuring a guitar duo
Embark on a mesmerizing musical journey with two of Montenegro's most celebrated guitarists, Srdjan Bulatovic and Darko Nikcevic. Known for their extraordinary talent and captivating performances, this dynamic duo will treat you to an unforgettable experience filled with soul-stirring melodies and vibrant rhythms.
Activity Level: Easy, Duration: 1 hour
Docked: 09:00 - 16:00
Dubrovnik, known as the ‘Pearl of the Adriatic’, is a compelling city on Croatia's Dalmatian coast. With its medieval city walls and breathtaking views of terracotta rooftops and the Adriatic Sea, it offers the perfect blend of cultural exploration and a beach holiday.
Dubrovnik, known as the ‘Pearl of the Adriatic’, is a compelling city on Croatia's Dalmatian coast. With its medieval city walls and breathtaking views of terracotta rooftops and the Adriatic Sea, it offers the perfect blend of cultural exploration and a beach holiday.
Included Excursion
Walking tour of Dubrovnik
Embark on a captivating walking tour of Dubrovnik, starting with a scenic coach journey from the pier to Pile Gate. Explore the Franciscan Monastery, where the mesmerizing cloister and Europe's oldest operating pharmacy, dating back to 1317, await your discovery. Admire the exterior of other notable sites, soaking in the rich history and architectural beauty of Dubrovnik. After the guided tour, take advantage of some free time to further explore the town at your own pace, perhaps wandering through charming alleyways or pausing to indulge in local cuisine.
Activity Level: Moderate, Duration: 3.5 hours
DiscoverMORE
Dalmatian family experience (extra expense, must be pre-booked)
Travel by motorcoach to Cilipi, a quaint village near Dubrovnik. Our experience will begin with a brief stroll through the village alongside our hosts, allowing us to meet the residents and gain insight into their everyday lives. You'll also savor authentic, home-cooked Croatian dishes as we partake in a meal that reflects the daily culinary traditions of our host family.
Activity Level: Easy, Duration: 3.5 hours
Docked: 08:00 - 18:00
Croatia’s second-largest city, Split, is visually stunning and rich with culture, history and architecture. Take a stroll along the Riva past beautiful terraces, palm trees and busy eateries with harbour views. Diocletian's Palace, built in the 4th century AD, dominates the city centre and houses a myriad of buzzing bars and cafes.
EmeraldACTIVE
Guided hike to Marjan hill
Explore the natural beauty and rich history of Split with a leisurely walking and hiking excursion through Marjan Park Forest. Pass by the quaint fishing port and venture through the oldest neighbourhood, immersing yourself in the city's centuries-old charm. Ascend Marjan's winding trails, shaded by majestic pine trees. Learn about the hill's rich heritage and the efforts of the Marjan Association to preserve its pristine beauty since the 19th century.
Activity Level: Strenuous, Duration: 2.5 hours
DiscoverMORE
Guided tour of Trogir (extra expense)
Embark on a picturesque drive to the town of Trogir, situated on a small island between the mainland and Ciovo. Experience the charm of narrow streets, offering a glimpse into life in days gone by. Join a guided walking tour to explore Town Loggia, the Town Hall, and the Cipiko Palace, culminating in a visit to the highlight—the Cathedral of St. Lawrence.
Activity Level: Moderate, Duration: 4 hours
DiscoverMORE
A walking tour of Split (extra expense)
A panoramic drive through the town of Split brings you to the Mestrovic Gallery. Continue to the Old Town of Split that is built on and around the spectacular 4th-century Roman Palace of the Emperor Diocletian. Your walking tour starts with a visit to the Palace’s cellars and the Cathedral of St Duje , the charming Temple of Jupiter and view other landmarks such as the Golden Gate, the Silver Gate and Peristyle Square from the outside.
Activity Level: Moderate, Duration: 2 hours
EmeraldPLUS
Klapa performance on board
Immerse yourself in the rich cultural heritage of the Dalmatia region with an enchanting Klapa Performance on board. Delight in the harmonious melodies of traditional Dalmatian songs as the Klapa ensemble serenades you with their captivating vocals. Typically performed by male singers, klapa music is celebrated for its rich sound and cultural significance, captivating audiences with its timeless beauty.
Duration: 1 hour
Docked: 08:00 - 05:00 (next day)
Get ready to set sail in the morning from Split to Zadar. A historic city set on a peninsula; Zadar boasts relics from various eras. Explore the churches, Roman ruins, and unique modern attractions: the Sun Salutation and Sea Organ, which are inventive sound, surf and sun-activated art pieces.
DiscoverMORE
A walking tour of Zadar (extra expense)
Embark on a journey through time as you stroll along the ancient streets of Zadar. Commence from the Seafront Promenade, where you'll encounter two of the city's most renowned modern attractions: the mesmerizing Sea Organ and the captivating Greeting to the Sun. Visit The Gold & Silver Exhibition and the Museum of Ancient Glass, where you'll discover fascinating artifacts that further illuminate Zadar's storied past.
Activity Level: Moderate, Duration: 3 hours
Docked: 14:00 - 22:00
On the western peninsula of Croatia, southwest of the city of Rijeka, is Opatija, with alluring views across the Adriatic towards the Kvarner Islands and the distant Istrian mountains. Known as the Nice of Croatia, Opatija has lovely seaside promenades and fairy-tale villas.
DiscoverMORE
Hilltowns of Istria (extra expense)
Depart from the pier and take in the stunning scenery as you journey to the charming hilltop village of Motovun. Immerse yourself in the rich local history, with landmarks dating back to the 12th century, including the Romanesque Municipal Palace. Stop in Oprtalj, once fortified by city walls before proceeding to the third hilltop town of the day, Groznjan, a vibrant cultural hub, particularly in the summer when it comes alive with music academies, workshops, and artistic performances.
Activity Level: Moderate, Duration: 7.5 hours
DiscoverMORE
Hiking to Kamacnik Spink (extra expense)
Board your motor coach for a scenic one-hour journey to Gorski Kotar, specifically the Vrbovsko area, where your hiking adventure begins in the breathtaking Kamacnik Canyon. Immerse yourself in the natural beauty that surrounds you, walking alongside the creek and crossing sturdy wooden bridges that elegantly arch over the small rapids or stretch over the water’s edge. The trail leads you through a lush valley, creating a truly enchanting scene.
Activity Level: Strenuous, Duration: 4 hours
Offshore: 08:00 - 19:00
Piran is a pretty town of red-tiled, white-washed buildings clustered on the tip of the Piran peninsula. Part of the Venetian empire from the late 13th century to the end of the 18th century, its esteemed for its gothic-style Venetian architecture.
DiscoverMORE
Postoina cave and Predjana Castle (extra expense)
Set off on an awe-inspiring journey through the natural beauty of Postojna Cave, a stunning geological gem that has fascinated visitors for centuries. Then, make your way to the iconic Predjama Castle, an impressive fortress built into a cliffside cave, where captivating stories of medieval intrigue await. Conclude your delightful adventure with a scenic drive back to Piran, where you can reflect on the day's wonders amidst the coastal charm of this delightful seaside town.
Activity Level: Easy, Duration: 5 hours
DiscoverMORE
Slovenia’s alluring Lipica Stud (extra expense)
Embark on an unforgettable journey to the prestigious Lipica Stud Farm, renowned for its rich equestrian heritage and majestic Lipizzaner horses. Immerse yourself in the splendour of the stud farm with a guided walking tour, where you'll discover the elegant stables and lush pastures that have bred these noble creatures for centuries. Enjoy the added charm of a horse carriage ride through the picturesque surroundings.
Activity Level: Moderate, Duration: 5 hours
Offshore: 08:00 - 23:00
Venice is an enchanting city that exudes an atmosphere not found anywhere else in the world. Established in the 5th century, the city stretches across 118 small islands in the marshy Venetian Lagoon along the Adriatic. Admire the grandeur of the canals and see St Marks Basilica.
DiscoverMORE
Walking tour of Venice with Doge's Palace (extra expense, must be pre-booked)
Depart from the pier and take a scenic 20-minute ride in a private motorboat to the Saint Mark’s district, navigating along the stunning Canale della Giudecca. Marvel at the impressive Marciana Library, the towering belltower and the clocktower. Adjacent to the cathedral stands the magnificent Doges' Palace with its exquisite façade and intricate loggias. Next, you'll see the iconic Ponte dei Sospiri, or Bridge of Sighs, which connects the palace to the former ducal prison, steeped in legend and history.
Activity Level: Moderate, Duration: 4.5 hours
Docked: 09:00 - overnight
Your Emerald Cruises voyage concludes in the grand, historic city of Venice. From the yacht, you will be transferred to the airport for your journey home or to continue your holiday.
Please book your flight to depart out of Venice after 11:00 AM.
*Please verify with the Shore Excursion Manager onboard whether a DiscoverMORE tour is available on disembarkation day.
The itinerary is a guide only and may be amended for operational reasons. As such Emerald Cruises cannot guarantee the cruise will operate unaltered from the itinerary stated above. Please refer to our terms and conditions for further information.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
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4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
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Fees and Commissions
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Liability of Agency and Limitations of Liability
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a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
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Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
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26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
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Refunds and Credits
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No Show
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Cancellation and Amendments
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Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
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Low Cost Flights
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Additional Airline Charges
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Hotel/Accommodation Bookings
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Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
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d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
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Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.