Tour/Cruise
10 days
$AUD 441 per day
Departure: Budapest, Hungary
Arrival: Munich, Germany
River/Small ship/Barge
Take a journey rich in culture and beauty
Welcome to Hungary and its vibrant capital Budapest. Divided by the Danube, with Buda on one side and Pest on the other, this city became united in 1873 when a newly built bridge connected the two. The city is an architectural treasure trove comprising styles from Gothic to Art Nouveau and everything in between.
This afternoon is at leisure to settle into your luxurious suite on board your all-inclusive luxury Scenic Space-Ship. Most suites have an all-weather balcony that converts into a Scenic Sun Lounge, allowing you uninterrupted views to watch a rolling tapestry of river life as you cruise the Danube.
The diverse city of Budapest is a cultural melting pot, renowned for its thermal baths and vibrant nightlife scene, peppered with Roman ruins, Gothic buildings, bohemian coffee houses, world-class operas, and an historical Jewish quarter where the scars of WWII can still be seen to this day.
Freechoice:
A range of Scenic Freechoice activities are on offer to choose from this morning:
Budapest in Depth: Explore this magical city by coach. Visit both Buda and Pest, the two districts that are separated by the Danube that make up the city. Starting on the Buda side see the Várkert Bazár before crossing the Margaret Bridge to the Pest side where you will see Széchenyi square and Elizabeth square. End your tour with a mesmerising piano recital at the Institute for the Blind.
Budapest’s Past & Present: This walking and coach tour will give insight on Budapest’s communist past and life today as part of the European Union, including the 1956 Hungarian revolution and the significant Jewish events that have shaped modern culture.
Ancestry of the Kitchen – Goulash cooking class: Traditional recipes have long been passed down through generations. Today you’ll be let in on the secrets of a family recipe as you learn how to make traditional Hungarian Goulash.
Your five-star Space-Ship dsn’t depart Budapest until later this evening, allowing you to explore Budapest on your own. Pack your swimsuit and make your way to one of Budapest’s thermal baths for a relaxing soak in the therapeutic waters, or perhaps set out to explore the Central Market Hall – the largest market in the city, built in neo-gothic style for a combination of shopping and sightseeing. Or check out the Jewish Quarter’s famous ruin bars, which are housed in old and abandoned buildings that were left in decay after WWII.
Spend the morning on board your luxurious Scenic Space-Ship. Wake up to a rolling tapestry of river life along the Danube as we sail towards the Slovakian capital, Bratislava.
Slovakia’s capital since independence in 1993, Bratislava is a modern multicultural metropolis with an intriguing history. Its Old Town is glorious in medieval and Gothic architecture and its well-preserved hilltop castle, which has history dating back to the 9th century, still dominates the town. These charming historic sites contrast with its brutalist socialist architecture, which is evident around the city.
Freechoice:
As we dock in the city centre, this afternoon’s Scenic Freechoice are just steps away.
Walking tour of Bratislava: Explore Bratislava with a knowledgeable local guide to see all the highlights of the city such as the Hlavné Námestie, the main square and the Old Town Hall while learning about the history of the city including what everyday life was like under the Iron Curtain era, the political boundary that divided Europe after WWII.
Coffee & Cake at Kormuth Bakeri: Immerse yourself in modern Slovak life with a visit one of the city’s most famous and historic coffee houses, where you’ll enjoy coffee and cake with friendly locals. Delight in the history of the building, which is decorated in Renaissance-style paintings and frescs.
Ancestry of the Kitchen – Bryndzové Halušky – pillowy potato dumplings cooking class: Learn about the local customs and culture through taste with this cooking class, where you will make traditional Slovak dumplings using grated potato.
This rest of the day is at leisure to wander the city of Bratislava on your own. Or return to your Scenic Space-Ship and relax in the Panorama Lounge and Bar where you can sip on regional beer and wine while enjoying views of Bratislava before we set sail later tonight.
We arrive early in Vienna this morning. Also known as the City of Music, Austria’s imperial capital fostered the musical geniuses Mozart and Beethoven, among others. The city oozes charm with magnificent Baroque buildings, ample green spaces from parks to vineyards, a vibrant coffee-house culture and masterpiece-filled galleries and museums.
Freechoice:
Spend the day exploring the city by taking your pick from a selection of Scenic Freechoice activities:
Schonbrunn Palace & Panoramic Vienna: Explore Schönbrunn Palace, the former summer residence of the Habsburg family, one of the most prominent dynasties in European history. As you wander its countless ornately designed rooms, hear family tales and see the impressive gardens before taking a coach ride to the city centre for a guided tour. You’ll see the Opera House, St Stephen’s Cathedral and Belvedere Palace.
Viennese Wine Stories: Journey outside of Vienna’s city centre to its acclaimed wine region, which has been cultivating vines since the 12th century. Hear about Vienna’s long tradition of wine production and sample some of the famous sparkling drops.
Cycle to Danube Island: Explore a different side of Vienna on a guided e-bike tour to Danube Island, a recreational playground where locals come to enjoy bathing, boating, cycling and relaxing on its beaches and open spaces.
Belvedere Museum: Visit one of Europe’s most stunning Baroque landmarks and explore the greatest collection of Austrian art dating from the Middle Ages to the present day, complemented by the work of international artists such as Claude Monet, Vincent van Gogh, and Max Beckmann.
This afternoon is free to wander around Vienna, so perhaps join one of the provided shuttles to the city centre or simply relax on board your Scenic Space-Ship.
Enrich
In the early evening, join this unforgettable Scenic Enrich experience:
Classical concert at Palais Liechtenstein: Breathe in the opulence and luxury of Palais Liechtenstein this evening as you relish an exclusive private classical concert. Enjoy a glass of fine Austrian Sekt and listen to the timeless music of Strauss and Mozart performed by a renowned orchestra. An experience only shared with your fellow Scenic guests, you’ll be seated in Vienna’s largest secular baroque hall, an ornate space where royals and nobles have sat for centuries. Accompanied by ballet dancers and vocalists and surrounded by world-famous art, this will be a concert that you’ll remember for a lifetime.
Your Scenic Space-Ship will dock in the quaint town of Dürnstein this morning, where you have some time to wander at your leisure. Surrounded by vineyards, the town has historical buildings that date back to the 12th century, including the hilltop ruins of Dürnstein Castle where Richard the Lionheart was famously imprisoned between 1192 and 1193.
As we continue sailing the Wachau Valley, you will be mesmerised by the sloping vineyards and charming villages.
This afternoon we will dock in the small and picturesque town of Melk, located in Austria’s scenic Wachau Valley. The city’s breathtaking UNESCO-listed Benedictine Abbey built high over the city is the most spectacular building in the region.
Freechoice:
There are a variety of Scenic Freechoice excursions to choose from:
E-biking from Dürnstein to Melk: Embark on a guided e-bike ride to soak up the scenery along the Danube as you cycle from the quaint village of Dürnstein to Melk. You’ll pass by small villages and through rolling vineyards, stopping along the way to enjoy the river views.
Glorious Melk Abbey: No visit to Melk would be complete without a guided tour to its magnificent 18th-century Benedictine Abbey. Wander its 900-year-old hallowed halls, visit the decorated Marble Hall and the library, which is filled with more than 80,000 books, and be awed by the Abbey Church, which is adorned in frescs and intricate statues.
Artstetten Castle: Meet the current owners of Artstetten Castle, which dates to the 13th century. It was once home to the Archduke Franz Ferdinand, whose assassination sparked the beginning of WWI in 1914. See the family crypt and visit the on-site museum.
While you indulge in the spectacular views, it's also the perfect opportunity to indulge in some delicious local produce from the Wachau Valley. Your Cruise Director will organise a special treat for you this afternoon and invite a local producer on board to share some regional delicacies that are famous in this region. Sample some Apricot dumplings and local schnapps among other delights in this breath-taking location.
Wake up in Austria this morning, where your Space-Ship will dock in the heart of Linz. This city is known for its vibrant music and arts scene and beautiful blend of traditional and contemporary architecture and lifestyle. The city’s quaint old town and Main Square are resplendent in Baroque architecture; while its harbour doubles as an outdoor street art gallery.
Freechoice:
This morning choose to explore your way with Scenic Freechoice:
Explore Linz by foot: Join a local guide on a walking tour to discover the balance between the city’s vibrant history and contemporary living.
Full day excursion to Cesky Krumlov: Journey via coach to the Czech town of Cesky Krumlov. This delightful UNESCO World Heritage town is brimming with charm. Sitting on the banks of the Vltava River, Cesky Krumlov is considered one of the best-preserved medieval towns in Europe with its vast array of well-preserved Gothic, Renaissance and Baroque architecture. Wander this fairy-tale location with your local guide and explore the historic centre before delighting in a delicious lunch at a local restaurant and some time at leisure to explore.
Mauthausen WWII Concentration Camp: Venture out of the city to Mauthausen’s former concentration camp that housed more than 190,000 people between 1938 and 1945, during the reign of the National Socialist party. Learn about the conditions and treatment that the prisoners lived under during this sombre tour. Linzertorte Baking Class For something light-hearted, join a cooking class to make your very own Linzer Torte. Learn about the 400-year history of this iconic tart, baked using handmade short crust pastry, red currant jam and almonds.
This afternoon and evening are at leisure. If you’re feeling adventurous, strap on your walking shs to hike to Postlingberg Church, perched high above the city. Then re-board your Scenic Space-Ship where you may wish to relax in the exclusive Salt Therapy Lounge, which provides natural anti-viral, anti-inflammatory and anti-bacterial properties.
This morning you will be sailing towards the city of Passau. Enjoy a coffee in your suite, delivered by your butler, and have a leisurely breakfast in Crystal Dining. Join in an informative lecture to learn more about the culture and history found along this fascinating river.
Set on the confluence of the Danube, Inn and Ilz rivers, Passau has been an important trading city since medieval times, particularly for salt, commonly known as ‘white gold’. Each river is distinct in colour and some days you can clearly see the green, blue and black hues where the waters meet. At the centre of the Baroque city, the 13th century Italianate Old Town is packed with tight laneways tunnels and archways, including an ‘Artist’s mile’ where old buildings are occupied by artist studios, workshops and galleries.
Freechoice:
This afternoon’s Scenic Freechoice:
Highlights of Passau walking tour: Join your local guide on a walking tour, admiring the brightly coloured buildings that line the waterways. Visit St. Stephens Cathedral: originally built in the year 450, the church proudly stood in Passau's Old Town until a devastating fire ripped through it in 1662. It was rebuilt in its current form with an Italian-style exterior complete with a Baroque stucco interior, and nowadays houses the world’s largest Catholic church organ, which boasts 17,974 pipes and 233 registers.
Paddling on the River Inn: Take in this region from a different perspective as you paddle down the Inn River in a kayak past charming villages, ancient castles and historic bridges, crossing between Germany and Austria.
Cross border cycling: Travel further afield on a guided e-bike ride along the Inn River, during which you will cross the border from Germany to Austria. Cycle through charming towns and admire the spectacular views of the region.
Passau Photography safari: The city of Passau has many picture-perfect locations and during this photography tour you will capture all its beauty. Visit some of the most beautiful places in Passau such as the picturesque streets, old Town Hall and the point where the three rivers meet.
Your Scenic Space-Ship departs late this evening allowing you an excellent opportunity to explore the city at your own pace this evening and see it by night. Perhaps, join the locals heading to Neue Mitte where you’ll find high-end shops, and a plethora of drinking and dining options. As the city starts winding down, we will be sailing to our next destination.
You will have another leisurely morning as your Scenic Space-Ship sails towards Regensburg. You may wish to take advantage of the state-of-the-art gym or relax with a massage^ in the wellness centre.
Boasting a staggering 2,000-year history, Regensburg has one of Germany’s best preserved medieval town centres, with more than 900 of its Romanesque and Gothic buildings UNESCO World Heritage listed. Within its narrow laneways, the city lays claim to having the highest concentration of bars in the country. Regensburg is also fringed by the Bavarian Forest, home to hundreds of kilometres of hiking trails and deer, wild boar, fox and otter.
Freechoice:
Enjoy a selection of Scenic Freechoice touring activities to choose from:
Walking tour of Regensberg: Join your local guide for an afternoon walking tour of the Old Town of Regensburg. You’ll be in awe of the many perfectly preserved medieval buildings that have been standing sentinel over the Danube for centuries.
Traditional Sausage-Making Workshop: Learn how to make traditional regional sausage during a cooking class. The history of the famous Regensburger Wurst can be dated back to the 12th century, when it was used to feed the hungry workers who were building the impressive cathedral in the city centre.
Regensburg's Jewish heritage: Discover Regensburg’s Jewish heritage – the city was the first documented Jewish community in Germany. Learn about the rich culture that has evolved throughout the century and the devastation caused by the Nazi regime.
After your Scenic Freechoice, you will return to the ship by coach.
This morning you will be sailing towards Bavaria’s second-largest city, Nuremberg, arriving after lunch. The city is dominated by one of the most significant imperial forts of the Holy Roman Empire, the 12th century Imperial Castle, has an Old Town that is protected by an ancient city wall, and also hosts the most enchanting Christmas Markets every year.
Behind its enchanting façade, Nuremberg also has a turbulent history. During WWII the city was favoured by the Nazis for party rallies, the boycotts of Jewish businesses began here, as did the laws that denied Jewish people German citizenship – known as the ‘Nuremberg Laws’. By 1945, the city was reduced to rubble, including large sections of the Imperial Castle and Old Town. Allied powers – the US, Great Britain, France and the Soviet Union – held the Nuremberg Trials here between 1945 and 1946, where Nazi Germany leaders were tried for war crimes and crimes against humanity.
Freechoice:
This afternoon’s Scenic Freechoice:
Walking tour of the Old Town: Explore this wonderful medieval city on foot with your local guide. Walk through the grounds of the Imperial Castle before making your way to the Old Town, where you will see St. Lawrence Church and the lively market square.
The Trials and Tribulations of WWII: Learn about the Trials and Tribulations of WWII with a visit to the Rally Grounds and Courtroom 600, where members of the Nazi Party were tried for war crimes, a poignant reminder of the terror caused by the National Socialist regime.
Rock-cut cellars and beer tasting: Head underground to Nuremberg’s rock-cut cellars for a unique beer tasting. Walk the labyrinth of corridors and cellars that are located under the city and learn about Nuremberg's beer production that dates back centuries, all while tasting some of the delicious brew.
This evening is at leisure to continue your exploration of Nuremberg. Return to your Space-Ship for a farewell meal and to toast to an unforgettable journey along the Danube.
After a hearty breakfast, you’ll be transferred to Munich Airport for your onward or homebound flight, taking a lifetime of wonderful memories with you.
Please book your flight to depart out of Munich after 02:00 PM.
This itinerary is a guide only and may be amended for operational reasons such as high and low water. As such, the cruise may operate altered from that stated above. Please refer to our terms and conditions.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
|
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
|
$150.00 International airfare per person or as discounted
|
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
|
$200.00 International business class airfare per person or as discounted |
|
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
|
NIL International package, tour, or cruise per booking |
|
|
$ Other Services dependent on service explained to you |
|
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
|
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
|
Mastercard - an additional 2.0% applies
|
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.