River/Barge Cruise
11 days
$AUD 522 per day
Departure: Budapest, Hungary
Arrival: Prague, Czech Republic
River/Small ship/Barge
Explore the Danube Christmas markets
Your journey begins in the vibrant city of Budapest, the capital of Hungary and one of Europe’s oldest and prettiest cities.
This afternoon, board your all-inclusive luxury Scenic Space-Ship and settle into your suite where you will unpack once. Balcony suites have windows that convert into a Scenic Sun Lounge, allowing you fresh air and uninterrupted views of ever-changing landscapes and life along the riverbanks. Relax and raise your glass to the days ahead at this evening’s welcome reception.
Please book your flight to arrive into Budapest prior to 05:00 PM.
Divided by the Danube, with Buda on one side and Pest on the other, this city became united in 1873, when a newly built bridge connected the two. The city is an architectural treasure trove comprising styles from Gothic to Art Nouveau and everything in between. At Christmas time, it comes alive with twinkling lights strewn around the city, wooden huts popping up in magnificent locations and seductive scents filling the air with festive spices.
Freechoice:
A range of Scenic Freechoice activities are on offer to choose from this morning:
Budapest in Depth: Explore this magical city by coach. Visit both Buda and Pest, the two districts that are separated by the Danube that make up the city. Starting on the Buda side see the Várkert Bazár before crossing the Margaret Bridge to the Pest side where you will see Széchenyi square and Elizabeth square. After your tour you will have ample free time to explore the Christmas Markets of the city. Walk through the stalls that flank St Stephens Basilica and delight in the festive atmosphere with the sights and scents of the markets on full display.
Guided hike to Buda Hill: Strap on your walking shs for a beautiful hike up to the World Heritage-listed site of Buda Hill. On your walk, see Varket Bazar and beautifully landscaped gardens, all while enjoying great views over the Danube River and the city architecture.
Your Scenic Space-Ship departs for Vienna later this afternoon so make the most of your free time in this magical city.
Today, perhaps wake to a pre-ordered coffee delivered to your suite by your personal butler. Take in the charming villages and sites you’re passing by while sailing to Vienna. Austria’s imperial capital oozes charm with magnificent Baroque buildings, ample green spaces from parks to vineyards, a vibrant coffee-house culture and masterpiece-filled galleries and museums.
Enrich
Tonight's Scenic Enrich:
Classical concert at Palais Liechtenstein: Breathe in the opulence and luxury of Palais Liechtenstein this evening as you relish an exclusive private classical concert. Enjoy a glass of fine Austrian Sekt and listen to the timeless music of Strauss and Mozart performed by a renowned Orchestra. An experience only shared with your fellow Scenic guests, you’ll be seated in Vienna’s largest secular baroque hall, an ornate space where royals and nobles have sat for centuries. Accompanied by ballet dancers and vocalists and surrounded by world-famous art, this will be a concert that you’ll remember for a lifetime.
A city full of grandeur, Vienna comes alive during the festive season. A visit to the Austrian imperial capital during this time of the year will create some unique, magical moments.
See the world's most beautiful boulevard, The Ringstrasse, lit up with dazzling displays of Christmas lights and decorations. You'll also enjoy the city's musical heritage in full display with the sounds of famous festive tunes and classical pieces around every corner. After all, you're in the City of Music, which fostered musical geniuses like Mozart and Beethoven.
Freechoice:
Explore your way with today’s selection of Scenic Freechoice activities:
Schonbrunn Palace: Explore Schönbrunn Palace, the former summer residence of the Habsburg family, one of the most prominent dynasties in European history. As you wander its countless ornately designed rooms, hear tales about the royal family that lived here and see the impressive gardens. After your guided tour, you will have the opportunity to visit the Christmas Markets that are held annually at the palace. Take the chance to delight in the festive culinary offerings or look around for the many stalls offering traditional and homemade gifts.
Cycle to Danube Island: Explore a different side of Vienna on a guided e-bike tour to Danube Island, a recreational playground where locals come to enjoy bathing, boating, cycling and relaxing on its beaches and open spaces.
Belvedere Museum: Visit one of Europe’s most stunning Baroque landmarks and explore the greatest collection of Austrian art dating from the Middle Ages to the present day, complemented by the work of international artists such as Claude Monet, Vincent van Gogh, and Max Beckmann.
This afternoon is free to wander around Vienna, so perhaps join one of the provided shuttles to the city centre and make the most of your time strolling through the many Christmas markets or simply relax on board your Scenic Space-Ship.
Your Scenic Space-Ship will dock early this morning in the quaint town of Dürnstein. Surrounded by vineyards, the city has historical buildings that date back to the 12th century, including the hilltop ruins of Dürnstein Castle, where Richard the Lionheart was famously imprisoned between 1192 and 1193. Enjoy some free time exploring this captivating town before cruising towards Melk.
Freechoice:
Choose from a variety of Scenic Freechoice excursions today:
E-biking from Melk to Durnstein: Embark on a 32km guided e-bike ride to soak up the scenery along the Danube as you cycle to the quaint village of Melk, located in Austria’s scenic Wachau Valley. You’ll be impressed by the breathtaking UNESCO-listed Benedictine Abbey, built high over the city, the most spectacular building in the region. This tour will pass by many small villages and beautiful rolling vineyards, stopping along the way to enjoy the river views.
Glorious Melk Abbey: Your visit to Melk will only be complete with a guided tour to the magnificent 18th century Benedictine Abbey. Wander its 900-year-old hallowed halls, visit the decorated Marble Hall and the library, which is filled with more than 80,000 books, and be awed by the Abbey Church, which is adorned in frescs and intricate statues.
Schnapps tasting: Transfer to the nearby town of Weissenkirchen where you will learn about how Schnapps is produced, including the distilling process in a local distillery. Discover the number of flavours available and get to sample some types of delicious schnapps during a tasting.
While you indulge in the spectacular views this afternoon, it's also the perfect opportunity to indulge in some delicious local produce from the Wachau Valley. Your Cruise Director will organise a special treat for you and invite a local producer on board to share some regional delicacies that are famous in this region. Sample some Apricot dumplings and local schnapps among other delights in this breath-taking location.
As you sit down to a delicious dinner, your Scenic Space-Ship will set sail towards your next destination.
Freechoice:
Today, choose from two completely different, yet equally fascinating full day Scenic Freechoice excursions:
Full day excursion to Salzburg: This morning you will disembark your Scenic Space-Ship in Brandstatt, from where you will journey via coach to Salzburg, Austria. Surrounded by alpine peaks and on the banks of the Salzach River, Salzburg is best known as the home of Mozart and The Sound of Music. This storybook city has a thriving art scene, music and concert halls filled with classical music, a Baroque old town where you’ll find Mozart’s birthplace, and Hohensalzburg, Central Europe’s largest intact fortress, which sits high above the rooftops with panoramic views of the city. During a guided tour, explore this incredible city before enjoying lunch at a local restaurant. After some free time to explore the thriving Christmas markets that grace the city - some of the oldest advent markets in the world -, you will return to your Scenic Space-Ship in the town of Vilshofen.
Full day excursion to Cesky Krumlov: From Brandstatt, journey via coach to the Czech town of Cesky Krumlov. This delightful UNESCO World Heritage town is brimming with charm. Sitting on the banks of the Vltava River, Cesky Krumlov is considered one of the best-preserved medieval towns in Europe with its vast array of well-preserved Gothic, Renaissance and Baroque architecture. Wander this fairy-tale location with your local guide and explore the historic centre before delighting in a delicious lunch at a local restaurant. Your local guide will be on hand to offer expertise on the best way to spend your free time, such as at the Christmas Markets in the Old Town square. This afternoon you will return to your Scenic Space-Ship in the town of Vilshofen.
Boasting a staggering 2,000-year history, Regensburg has one of Germany’s best preserved medieval town centres, with more than 900 of its Romanesque and Gothic buildings listed as UNESCO World Heritage sites. Within its narrow laneways, the city lays claim to having the highest concentration of bars in the country. Regensburg is also fringed by the Bavarian Forest, home to hundreds of kilometres of hiking trails and deer, wild boar, fox and otter.
Set on the confluence of three rivers in Bavaria, Regensburg is a delight to explore on a walking tour. Your expert local guide will show you the old stone bridge, the Church of St James, and the Porta Praetoria all while sharing the customs and traditions of the region during the festive period.
Today travel by coach to Prague, one of the truly magical cities of Europe. Complete your journey with a three night stay at one of our luxurious city central hotels.
Pull back the curtains of your hotel room this morning and you’ll see why Prague is known as the city of 100 Spires. More accurately, it should be called the city of 1,000 spires as a seemingly endless landscape of Baroque belfries, Gothic church spires and 19th-century clocktowers.
You’ll take a guided tour this morning, led by an expert local guide who will reveal the city’s secrets in all their Gothic glory. The red-roofed Old Town is a charming maze of cobblestone laneways, medieval buildings, bustling squares and elaborate statues. It’s compact and almost completely flat, making it perfect for exploring on foot. Don’t miss the Old Town Hall where you can hear the 14th-century Astronomical Clock chime, accompanied by a procession of the 12 Apostles.
The rest of the day is at leisure. Perhaps take a stroll through this magnificent city, situated on the Vltava River in central Bohemia. Prague is rich in history and home to some of the world’s most striking architectural wonders. Your Tour Director is on hand to help you plan.
You have the morning at leisure to explore this wonderful city, perhaps rise early and take a stroll along the Charles Bridge, without the crowds or relax and people watch in one of the many cafes around the picturesque Old Town.
Freechoice:
This afternoon choose from one of today’s Scenic Freechoice activities:
Communist Walk of Prague: Join an expert local guide for a walking tour of Prague, take in the city’s most famous sites and hidden gems and learn how everyday life was under Communism. During the tour your local guide will take you to a local brewery where you’ll taste local beers that have been produced here for generations, like pilsner larger and wheat beer.
Prague Castle tour: Journey to the hill overlooking the Vltava River and the city of Prague to explore the seat of Czech rulers at Prague Castle, a vast complex covering more than 70,000 square metres that’s considered the largest castle complex in the world. The castle has its roots in the 9th century, though there are buildings dating from every period of history spread throughout the grounds. Visit St. Vitus Cathedral, the largest cathedral in the Czech Republic as well as the Old Royal Palace the former residence of Bohemian Royalty and the picturesque Golden Lane, the historic street lined with colourful houses, inhabited by soldiers, goldsmiths or alchemists in the past.
Terezin Memorial: Take an excursion outside of Prague to the nearby town of Terezin, a former Austrian imperial military fortress and location of the Theresienstadt Ghetto, which served as a concentration camp during World War II. Visit the Terezin Memorial sites including the small fortress and the Ghetto Museum to learn about the horrors committed during the Nazi occupation during World War II and pay your respects to those that lost their lives during this atrocity. Please note due to the amount of walking involved, this tour is only recommended for guest with a good degree of fitness.
The remaining day is yours to enjoy at leisure.
Today it’s time to farewell Prague, taking with you many fond memories of this charismatic city.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
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Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
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9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
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a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
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14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
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Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
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Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
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22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
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33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
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38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
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Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.