About
Gallery
Itinerary
Location

$AUD 222 per day

Departure: Ho Chi Minh City, Vietnam

Arrival: Bangkok, Thailand

Small group

What’s the best way to explore South East Asia? From a bicycle, of course! With the wind in your (helmet-covered) hair and the tropical breeze on your face, this 13-day cycling adventure will take you through Vietnam, Cambodia and Thailand. Cycle out of busy Ho Chi Minh City and venture through the Mekong Delta, past riverside villages and alongside paddies. From bustling city streets, experience local culture in rural villages and rub shoulders with your hosts at a local homestay in the Mekong Delta. Walk and cycle around the UNESCO World Heritage site of the ancient Angkor complex and see countless temples, rice fields and villages as you uncover new landscapes. After long days of riding (with an average of 60 km a day), you’re sure to work up an appetite for the region’s best food (and a couple of cold beers) – it’s all about balance, right?

IMPORTANT INFORMATION

1. It is very important that you provide your height at time of booking so we can ensure that you have the appropriate sized bicycle when your trip starts. If you do not provide your height ahead of arrival we cannot guarantee a suitably sized bike for you.
2. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement applies to all nights of your trip and is subject to availability. Please speak to your booking agent for further information. Please note that some room configurations have two single beds, although a double bed will always be requested.
3. If you plan to bring your own bike please advise us at time of booking as additional transport is required.
4. Bike helmets are compulsory on this trip. We are unable to hire bike helmets locally so please ensure you bring your own bike helmet from home.
5. Cambodia Visa - The standard e-visa for Cambodia is not valid at Phnom Den border (on entry to Cambodia on Day 4 of this trip). Travelers of all nationalities must apply for visa on arrival, which usually takes approximately 20 to 30 minutes at Tinh Bien/Phnom Den border.
6.Please provide your full name exactly as per passport at the time of booking (including any middle names listed on your passport) for train and flight tickets. Fees may apply for amendments to details within 45 days of departure, and in some cases you will be required to cover the cost of issuing new tickets.

About

What's included

Gallery

Itinerary

Day 1: Ho Chi Minh City

Xin chao! Welcome to Vietnam. Your adventure begins in Ho Chi Minh City with a welcome meeting at 6 pm tonight. If you arrive early, there’s plenty to be seen with a self-paced walking tour of the city. Maybe head to Pham Ngu Lao Street to see the local open-aired market or visit Vinh Nghiem Pagoda. You could also head to one of the local amusement parks or hunt down the perfect Banh mi. After the meeting tonight, maybe head out with your group for an optional welcome dinner.

Day 2: Mekong Delta

This morning you’ll hop on the bus and drive to the Mekong Delta – known as the ‘rice bowl of Vietnam.’ The fertile delta is famous for its harvest of tropical fruit, flowers and rice, as well as the waterside views over the canals. When you arrive, you’ll get on your bike for the first full day of cycling. Ride along quiet backroads, past farms and villages and make a stop for lunch. You’ll also get to visit orchards and some local cottage industries. Around sunset, make your way up one of the canals by boat to reach your homestay. Tonight, you’ll stay with a local family in their home and sit down for a homecooked dinner of local specialties.

Day 3: Chau Doc

Start the day early with a boat ride, then take a bus to riverside Sadec, where you’ll start today’s ride. Shake out your sea legs with a cycle through the bustling settlements along the river. Here, you’ll see more of how local life is dependent on the river, stopping for lunch in a local community. Cycle on to the ferry and then take a bus to Chau Doc, which sits right next to the Cambodian border. When you arrive, head out in search of the city’s famous hot noodles and a cold beer. The rest of the night is free to explore at your own pace or get some rest in tonight’s hotel.

Day 4: Phnom Penh

Cycle to your last destination within Vietnam – the border town of Tinh Bien. When you arrive, you’ll stop for lunch, then go through visa formalities and cross into Cambodia. Meet your new support team and hop on your bike again on your way to Phnom Penh. You’ll be cycling along dusty and bumpy rural roads for a while, then along a paved highway which leads to Cambodia’s capital. When you arrive, you’ll have a free evening to seek out the best Cambodian cuisine. Phnom Penh is quickly becoming a hot destination among foodies, so you can easily load up on grilled seafood, fish curry and green mango salad.

Day 5: Phnom Penh

Today, you’ll hop on a short ferry, then spend the full day on a leisurely ride around Mekong Island. This 10-hectare island is also known as one of the prominent centres of traditional handicrafts in Cambodia, and you’ll visit some local artisans selling quality silks, pottery and woodcarvings. Cycle past temples and pagodas, then stop at a roadside food stall for a refreshing drink. This afternoon’s ride will take you through the small villages, rice paddies, vegetable farms and fruit orchards of the island, before you head back to the mainland for a free evening.

Day 6: Phnom Penh

Today you’ll confront Cambodia’s tragic past with visits to several historical sites. Visit the Tuol Sleng Genocide Museum – a former school which served as a Khmer Rouge torture centre. You’ll take a guided tour of the museum where over 20,000 people were once incarcerated and tortured. Next, visit the Chung Ek Memorial, where a stupa made up of some 8000 human skulls marks the site of the infamous Killing Fields. This was where the prisoners of Tuol Sleng were executed and nearly 9000 corpses have been exhumed from the area. Finally, learn about a brighter period in Cambodian history with a visit to the Royal Palace and Silver Pagoda.

Day 7: Siem Reap

Settle in for a long day of driving as you travel to Siem Reap. Grab a window seat on the bus if you can, as you’ll have some beautiful rural scenery along the way of tiny towns and countryside. Play some road trip games with your fellow travellers, get stuck into your book or take the opportunity to nap as you make the journey. When you arrive, maybe ask your local leader for the best dinner spots!

Day 8: Siem Reap

Today is all about the Angkor Complex – a UNESCO World Heritage site and one of the most important archaeological sites in South-East Asia. Sitting in the jungle and hidden from the world for generations, Angkor is an ancient temple complex with five lotus-like towers rising 65 m into the sky. When you arrive, you’ll park the bikes and explore the iconic Hindu temple of Angkor Wat on foot. Then, it’s back on the bike to discover the original Buddhist temple in Angkor – the amazing Bayon Temple. Cycle to Ta Phrom temple and indulge your inner Indiana Jones as you stroll through an amazing scene, where nature has taken over the ancient ruins.

Day 9: Siem Reap

Today you’ll cover a lot of distance on your visit to Banteay Srei – the 10th century temple dedicated to the Hindu god Shiva. The temple was rediscovered in 1914 and has some of the most intricate carvings in the world. It was restored shortly after discovery, using traditional techniques and materials. You’ll then have a free afternoon and evening in Siem Reap, to explore or relax at the hotel.

Day 10: Sa Kaew

Say goodbye to Siem Reap early this morning and head for the border of Cambodia and Thailand. Your crossing at Poipet/Aranyaprathet should take around 4 hours, including travel and border formalities. From the border, you'll transfer to the Tha Kabark Dam. Here, you can go for a quick swim before lunch, then it’s on to the next cycling leg to Sa Kaeo, where you'll stay for the night.

Day 11: Kabinburi

Wake up at sunrise this morning and make your way to the local market. Here, you’ll see Buddhist monks from the nearby temples who come to receive food from the villagers in exchange for blessings. Perhaps offer the monks some alms and be a part of the tradition. Spend the rest of the day cycling along mostly flat terrain towards the small district of Kabinburi. Along the way, you’ll pass rubber tree and tapioca plantations as well as lush rice fields.

Day 12: Bangkok

Today, you’ll drive to a small rural village, where you hop back on the bike for your last full day of cycling. Make your way to Khun Dan Dam – Thailand’s largest dam. You’ll ride past small villages, paddy fields, farms and shops. Stop for lunch along the way, then enjoy a quick swim in the dam. After you’re feeling refreshed, you’ll pack up the bikes with your group and hop in a private transfer to Bangkok, your final destination. When you arrive, maybe head out with your local leader and your group for an optional dinner and cheers to a trip well-travelled!

Day 13: Bangkok

There are no activities planned after breakfast today and your adventure comes to an end. If you'd like to extend your stay, just get in touch with your booking agent ahead of time to organise additional accommodation. If you’re staying in Bangkok, maybe take a riverboat to Chinatown and explore the crowded streets, wander down the tourist mecca of Khao San Road or visit Wat Pho – home to the country's largest reclining Buddha.

Location

Read all Terms and Conditions

Your rights

These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.

When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.

Booking & Advisory Services Terms and Conditions

Summary

1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.

Agency

5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.

Fees and Commissions

7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.

Liability of Agency and Limitations of Liability

10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.

Liability of the Provider

17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.

Booking Terms

20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.

Payment Terms

27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

Where do you want to travel next?

Cycle Vietnam, Cambodia & Thailand