Tour/Cruise
20 days
$AUD 755 per day
Departure: Rio de Janeiro, Brazil
Arrival: Malaga, Spain
River/Small ship/Barge
Transatlantic Crossing
Your voyage of a lifetime begins in vibrant Rio de Janeiro, the second largest city in Brazil soon as you step on board your 6-star ultra-luxury Discovery Yacht Scenic Eclipse. Be warmly welcomed with a chilled glass of French Champagne as you explore your luxurious verandah suite. With 20 glorious days ahead of you, take some time to settle in, test out the Scenic Slumber bed and pick the perfect pillow from the plush pillow menu. Make your way up to the Sky Bar on Deck 10 for a sail away cocktail toasting to your onward voyage overlooking the glittering lights of Rio de Janeiro.
Please book your flight to arrive into Rio de Janeiro prior to 02:00 PM.
The paradisiacal beaches of Búzios will enchant you just as they did the French actor Brigitte Bardot. A simple fishing village until the early 1960s, this is now one of the most upscale areas in Brazil, bedecked with ritzy boutiques, fine restaurants, spacious villas and chic bars. Búzios is comprised of three settlements on a small peninsula, each with its own unique charm.
After a restorative night of rest in your ultra-luxury suite, wake on your own time. The day is yours to spend exactly as you wish. Perhaps ask your butler for breakfast in bed, or enjoy a quiet morning spent on your sumptuous verandah to soak in the tropical sun.
By the afternoon, as Scenic Eclipse sails on the vast open sea begin your discovery of the indulgent spaces onboard Scenic Eclipse. Indulge in the 550m2 Senses Spa reinvigorating your mind body and soul. Access to the spa facilities are all included with only spa treatments* at an additional cost. Tonight, enjoy an evening in the state-of-the-art-theatre listening to one of the Discovery team lectures or being amused by Scenic’s world-class entertainers on board as you sit back , relax sipping your favourite cocktail.
Freshly squeezed juice, steaming barista-made coffee or tea delivered to your door by your butler will help you start your day just the way you like it. Nestle yourself into the hanging chairs on Deck 7 to welcome the morning as the day dawns before visiting the gym or the studio for a Pilates class, some guided stretching or aerial Yoga. As Scenic Eclipse continues her sail on the open ocean, enjoy an al fresco lunch today at the Yacht Club for delightfully created courses and a chance to meet your fellow voyagers. Spend the afternoon at leisure in your luxurious suite or in the temperature-controlled Vitality pool on Deck 10 before choosing one of up to 10 dining experiences for evening.
Sailing into Salvador de Bahia discover this interesting port with your knowledgeable Discovery team. Founded by the Portuguese in 1549, Salvador is one of the oldest colonial cities in the Americas and was the first capital of Brazil. Today, it has an irrepressible spirit that’s at once laid-back and frenetic. The streets are lined with colourful buildings, music plays at all hours of the day and people dance through the streets to the sound of beating drums moving to the rhythms of the setting sun.
After a day of exploration today enjoy some much needed relaxation. Join your new friends over a relaxed meal at the Azure Bar & Café with beautiful indoor and outdoor seating. Graze the day away and enjoy Scenic Eclipse’s all-inclusive beverages to ensure you’ll find something that suits your taste perfectly. Scenic’s culinary team gs to the Nth Degree to ensure every dining experience is prepared to your tastes and dietary requirements. Tonight's entertainment at the state-of-the-art theatre will give you another opportunity to appreciate the magical moments on board Scenic Eclipse before you retreat to your ultra-luxury suite. Alternatively choose to dine in the comfort of your suite and have your evening nightcap brought by your own butler, choosing from, from a range of premium collection of wines, beers and spirits.
Surrounded by vast ocean, today continue refining the art of relaxation on board Scenic Eclipse. Start with a slow morning in your luxuriously appointed suite with a freshly brewed barista-made coffee brought to your room by your own butler. The design throughout your cocoon of comfort is elegant and spacious, with floor-to-ceiling glass windows that make the most of the ever-changing views. Your personal butler is always on call and can bring morning breakfast afternoon tea or cocktails to your private verandah if you wish to stay in, the perfect activity while marvelling at the endless open ocean. Then watch a movie from the comfort of your signature Scenic Slumber Bed, fitted with exquisitely soft Egyptian cotton sheets.
When you’re ready to venture out, relish in one of many intimate places throughout the ship where you can put your feet up. Try the private poolside cabanas on Deck 10 or the comfy chairs in the Observation Lounge in Deck 5, where you’ll be enchanted for the endless horizons of the ocean from the panoramic glass windows.
Sail into the crystal-clear waters of Fernando de Noronha a UNESCO world heritage site and National reserve who’s beauty is unparalleled. The archipelago made up of 21 islands is a far way from the Brazilian coastline but boasts some of the richest variety of marine life, including the highest-known concentration of resident dolphins in the world. The Island’s breath taking tropical landscapes, lush vegetation, rugged cliffs, and pristine beaches are considered some of the world's best spots for snorkelling, stand-up paddleboarding, kayaking and swimming amongst marine wildlife. If conditions allow, take your underwater exploration to unrivalled depths with a submarine dive on board Scenic Neptune, our custom-built submarine^.
The islands are also home to the largest concentration of tropical seabirds in the Western Atlantic, making it a true paradise for bird enthusiasts. Whether you choose to snorkel among the vibrant coral reefs, hike through the tropical interior, or simply relax on the stunning beaches, Fernando de Noronha's natural beauty is sure to leave you spellbound, only enhanced by experiencing it from above, with one of two state of the art helicopters^ on board Scenic Eclipse.
Today, check your Daily Wonder and join one of the many talks, demonstrations or workshops hosted by Scenic’s experts on board. For a culinary masterclass, Scenic Épicure on Deck 5 will leave you an expert. Or be enthralled by Head Sommelier who could a wine tasting, taking guests through a curated journey of the ship’s wine collection. Note that numbers are limited for all classes held in Scenic Épicure and require a booking once on board.
Other specialist classes may occur throughout the day, like smartphone photography workshops, movement and mobility lectures from the wellness coaches, or a guided whiskey tasting to appeal to all interests.
Tomorrow’s sensational ports of call await, so perhaps take the day to enjoy at a slow pace at the Vitality pool or in one of the shaded oceanfront cabanas. You might decide to have dinner delivered by your butler to your ultra-luxury suite, or return to your favourite restaurant with your new friends or indulge this evening partake in Chefs Table at Epicure for a masterclass in fine dining.
Enjoy a nightcap in one of the up to nine bars and lounges and arrange for your butler to bring you coffee in your suite the next morning.
After endless exploring, this morning its time to regale in your journey. Ask your butler to bring your morning coffee, then gather your new friends for a gym session in the state-of-the art POWER:gym, and end with a deeply healing Tibetan Sound Bowl Meditation Class before heading off to a sumptuous lunch together. Share photos and travel experiences as you recall your favourite memories from these awe-inspiring weeks on the sea traversing continents.
From your suite's private verandah, watch Tenerife appear into view as the sun rises to greet you. Sophisticated and cosmopolitan, Tenerife is the largest of Spain’s fabled Canary Islands that dot the sparkling Atlantic Ocean. Melding a European and Mediterranean consciousness, the aroma of salty sea air is your constant companion as you bask in balmy breezes and take in the vibrant way of life that is imbued across culture and cuisine. Enjoy an unhurried day today for a soul-soothing escape alongside the iridescent water and idyllic villages. Tenerife is known for its natural beauty, unspoilt and pristine. Beaches tucked into the feet of towering cliffs beckon swimmers, and the sand colours range from gilded gold to blushing pink to ebony black.
Continue your journey of rejuvenation onboard Scenic Eclipse. For relaxation and wellbeing at sea, the indulgent Senses Spa awaits on Deck 6. This expansive 550m2 gold-leaf emblazoned spa is like nothing you’ll see on other cruise ships. Inside this luxurious retreat you can be pampered with a range of holistic ESPA treatments* including massages, facials, manicures and pedicures. A range of alternative therapies are also on offer, like Japanese shiatsu, Indian Ayurvedic massage and Tibetan bowl sound healing, which is said to produce a healing energy that can relieve stress and pain and promote wellbeing. There’s also a hair and beauty salon within the spa if you need a touch up.
After your treatment, soak in the Vitality plunge pool on the Senses Spa Pool Deck, where the temperature of the water will be perfectly matched to the weather. Warm up in the tranquil Vitality thermal lounge, where unique heated loungers gently purify the body. You’ll also find Nordic bathing experiences, infra-red saunas, chromo-therapy pressure showers, and separate steam rooms and relaxation lounges for men and women.
What better way to soak up the enormity of the Atlantic Ocean passing by than with a drink in hand. Settle in at any one of the nine spacious bars and lounges across Scenic Eclipse to enjoy your beverage of choice. And with Scenic’s signature all-inclusive ultra-luxury promise, indulge in top shelf spirits, over 100 whiskies, a premium wine list and French champagne
The sun loungers outside the Sky Bar, an open-air bar on Deck 10 beside the Vitality Pool, are the ideal place to relax with a cocktail. Or have your drink delivered directly to your poolside cabana, facing out towards the ocean. The Observation Lounge and Terrace occupies a commanding position at the bow of the ship on Deck 5 and is the perfect place for a specialty tea or coffee while reading a book, playing a board game and watching the world float by through Swarovski telescopes. Relish a glass of the finest French fizz at Lumière’s Champagne Bar or indulge in an aged whiskey at the Scenic Lounge Bar.
Today the island of Santo Antão the westernmost island of Cape Verde awaits with its immense volcanic walls that tower over green peaks and perfectly farmed terraced valleys, is largely untouched by tourism and yours to explore almost exclusively so you'll have time to make the most of this unique destination. A cross between Morocco and the Himalayas with a desert climate on the south side and high mountains at its centre, the scenery will leave you spellbound.
Explore the colonial history of the capital, Santo Antão at your leisure, as you have a whole day here to enjoy. Porto Novo has humble beginnings as a local's fishing village, and was only recognised as a city as recently as 2005. You’ll have time to try the famous Cape Verde rum, or ‘grogue’ as it’s called, made from sugarcane, the national drink.
Over the next two days, explore the islands of Cape Verde off the West African coastline, from the capital of Santiago to the outer atoll of São Vicente. The history of these islets is linked to the African slave trade beginning in 1492, through to colonisation in the late 1800’s by the Portuguese when the slave trade was abolished. Known for pottery, hand dyed textiles, paintings, instruments and sculptures discover the artisanal markets and handcrafted wares that speak to the culture of Cape Verde, both past and present. While meandering through quiet streets, admire the charming street art, and make your way to the Alexandre Albuquerque Square for a local seafood lunch that’s surrounded by intriguing colonial architecture, and greenery.
The state-of-the-art theatre on Deck 4 is the hub for on board entertainment. The advanced cinemascope technology and multiple viewing screens create an immersive 270-degree experience, complete with a sparkly night sky ceiling. You’ll be sitting in supremely comfortable reclining lounge chairs and a full range of drinks is available from the attentive waiters.
During the day, the theatre hosts talks and lectures from the Discovery Team, as well as movies and documentaries. At night, it transforms into a glittering entertainment venue showcasing professional-quality productions from musical theatre and cabaret to pop music, dance and fun interactive game shows. Take a closer look at the cast and you might recognise some of your favourite crew showing their talent on stage.
You can find more night-time entertainment in the ship’s bars and lounges, with piano players, musicians and singers performing regularly.
Sailing into Morocco, the ancient city of Tangier, located at the very southern tip of the Mediterranean Sea will greet you. As Europe’s gateway to Africa Tangier is influenced by a multitude of cultures and civilisations, this city is undergoing significant development and modernisation as it continues to thrive, sustain and enchant visitors. Roam through ‘the white city’s’ meticulously curated gardens, and museums. Eccentric foreigners and investment into new businesses have increased the allure and Tangier is alive with change. In the afternoon, enjoy exploring dozens of British specialty shops, ancient market street and look for the Barbary macaques atop The Rock’s upper reaches.
Take a moment to yourself this morning as Scenic Eclipse sails out back into the vast grand ocean and soak in the comforts of your luxuriously appointed suite your very own 6-star hotel. Ask your butler to bring breakfast to your suite, where you can enjoy it on the verandah as the deep blue waters of the Atlantic Ocean slip by outside.
Today take some time to explore the ship and familiarise yourself with all the areas on board. Visit the Sky Bar and outdoor Vitality pool on Deck 10. Step into the tranquil Senses Spa on Deck 6 with its steam rooms, saunas, plunge pool and Vitality Thermal Lounge. Stop for a coffee or a cocktail at one of the nine bars and lounges on board. Curl up with a good book in the library of the Observation Lounge or take one with you and find the hanging egg chairs on Deck 7. For something more active, check the daily program to see what lectures or discussions the Discovery Team are running and learn more about the ports you visited.
Your journey ends in the city of Málaga on Spain’s spectacular Costa del Sol. The birthplace of Pablo Picasso, Malaga is one of the oldest cities in the world. After one final delicious breakfast on board Scenic Eclipse, it’s time to disembark your ultra-luxury home-at-sea. taking with you a lifetime of memories of this truly unique journey of discovery.
Please book your flight to depart out of Malaga after 12:00 PM.
The itinerary is a guide only and may be amended for operational reasons. As such Scenic cannot guarantee the cruise will operate unaltered from the itinerary stated above. Please refer to our terms and conditions for further information.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.