River/Barge Cruise
8 days
$AUD 737 per day
Departure: Nuremberg, Germany
Arrival: Frankfurt, Germany
River/Small ship/Barge
Virtuoso
Discover villages with fairytale houses and a friendly, festive atmosphere. Share traditional holiday goodies with the people who made them. Watch as modern children abandon their usual electronics and discover the enchantment of hand-carved wooden toys, as scents of cinnamon and roasting nuts fill the air.
Sail through Christmas country, trying Frankfurt’s famous apple cider and Nuremberg’s gingerbread. Throughout, cozy up to steaming mugs of glühwein (warm spiced wine) and do as the locals do by collecting different mugs from each stall and town you visit. Embrace the holiday spirit in Germany, the land where many Christmas traditions began, and find the magic of the season in the smiles that you meet along the way.
Please note that most Christmas Markets in Europe end their season on the 23rd of December and will not be available after that date.
Ships
Dining
Excursions
Accommodations
Experiences
Arrive at Nuremberg International Airport. If your cruise package includes a group arrival transfer or if you have purchased a private arrival transfer, you will be greeted by a Uniworld representative and transferred to the ship.
For a holiday extravaganza, look no further than Nuremberg, which boasts the largest and grandest Christmas Market in all of Germany— and that’s really saying something. The “Gingerbread Capital of the World” pulls out all the stops during the holidays, as you’ll see for yourself on a panoramic tour guaranteed to put you in a festive mood. You could not ask for a more perfect place to begin an exploration of Christmas traditions than Nuremberg. Stroll through the castle gardens and enjoy breathtaking views of the city, then walk through a maze of cobblestone lanes down to the central Market Square. There, spread out before the Church of Our Lady, is the largest Christmas Market in Germany.
Excursions
Beautiful at any time, Nuremberg’s Old Town is especially magical when dressed in all of its holiday splendor. Stroll through the castle gardens and enjoy breathtaking views of the city, then walk through a maze of cobblestone lanes down to the central Market Square. There, spread out before the Church of Our Lady, is the largest Christmas market in Germany. Two hundred stalls filled with holiday wares—ornaments, nutcrackers, seasonal treats, and hand-carved toys—await you, and the irresistible aromas of roasting nuts, cinnamon, and grilled sausages waft through the air.
Adding to the fun is an area set aside especially for children, complete with a two-tiered carousel featuring carved reindeer and Santa’s sleigh. As you wander through the market, you will certainly want to indulge in some of the city’s famous gingerbread; after all, Nuremberg is known as the “Gingerbread Capital of the World.”
Please note that on or after Christmas Eve, the Christmas Market will likely have ended its season and not be part of this tour.
You’ve seen Europe’s most iconic Christmas Market by day, now it’s time to appreciate it by night. After dinner, bundle up and head off ship to browse the endless rows of stalls peddling handcrafted goods and seasonal treats, grab a hot mulled wine to watch the steam curl in the crisp night air, and admire the way the twinkling lights decorating the market bring the whole scene to life.
The fact that Bamberg still exists today is something of a miracle—it survived WWII bombing virtually unscathed. It’s a superb example of a medieval German city, one compact enough to explore on foot with a local expert. You’ll also have free time to visit not just one but four Christmas Markets and a captivating amount of nativity scenes located along nativity trail.
Excursions
The entire heart of historic Bamberg is a UNESCO World Heritage Site; it is yours to explore today. In the splendid late-Romanesque Imperial Cathedral you will find the only papal tomb in Germany, that of Pope Clement II (who was the bishop of Bamberg before he became pope), as well as the tomb of Emperor Henry II (who established the bishopric). Near it are two magnificent palaces: The Old Palace, the late-Gothic imperial residence (if you saw the 2011 3-D version of The Three Musketeers, you’ll recognize it immediately), sits across from the New Residence, where the 17th-century prince-bishops lived. Cross the footbridge to the old Town Hall; legend has it that the bishop refused to give the town land for their town hall, so they built an artificial island for it smack in the middle of the Regnitz River. You’ll also see parts of Bamberg’s famous Nativity Walk, which links 35 churches, museums, and public spaces that display Nativity scenes; some made hundreds of years ago.
When the tour concludes, you’ll have time to explore Bamberg’s Christmas Market, which is actually four markets: the traditional one on the Market Square, one featuring medieval cultural programs, and two markets that focus on local arts and crafts. Shuttles will be provided throughout the afternoon to take you between the ship and town.
Please note that on or after Christmas Eve, the Christmas Market will likely have ended its season and not be part of this tour.
Rothenburg looks like something straight out of the pages of a storybook, with its medieval walls, cobbled streets, Gothic churches, and Hansel-and-Gretel houses. Join a local expert for an insightful walking tour, and then wander amongst the stalls at one of Germany’s oldest Christmas markets
Excursions
Rothenburg really ds look like a fairytale version of the Middle Ages. Great stone walls surrounding the medieval core stand tall, linking towers, bastions, and parapets, and timber-framed houses decked out for the holidays line the narrow cobblestone streets and tiny squares. Walk with a local expert to the magnificent Town Hall, whose Gothic, Renaissance, and baroque features reveal its long history. The Gothic Franciscan Church is revered for its famous Tilman Riemenschneider altarpiece depicting St. Francis receiving the stigmata.
Your local expert can suggest the best places to enjoy a lunch on your own before you wander among the stalls of one of Germany’s oldest and most celebrated Christmas markets. You’ll find charming handcrafted wares and souvenirs, as well as pastries and mulled wine to keep you warm. Don’t miss a favorite seasonal treat, the schneeball, or snowball, made from strips of sweet dough shaped into a ball that is fried and covered in powdered sugar or chocolate. Be sure to check out the original Käthe Wohlfahrt Christmas Store opposite the market. A huge Christmas tree revolves in the center of the store, and some 35,000 Christmas-themed items line the shelves.
Please note that on or after Christmas Eve, the Christmas Market will likely have ended its season and not be part of this tour.
Just before dinner, we'll take a walk together to Würzburg’s glorious Christmas Market, which is held in the square in front of the old City Hall. Beautifully decorated wooden booths are illuminated by the soft glow of Christmas lighting, and the air is filled with the scent of roasted chestnuts and the sound of Christmas carols. As you rove among the booths, you can watch glassblowers and wood carvers at work and buy their handiwork directly from them.
This morning, you’ll head off to see the Würzburg Residence, a baroque-style palace famous for its gigantic ceiling fresco.
Excursions
This 300-room UNESCO World Heritage–designated residence was constructed over a period of 60 years in the 18th century. An extraordinarily lavish palace, it was created under the auspices of two Schönborn prince-bishops, Lothar Franz and Friedrich Carl, who brought enormous knowledge and passion to the project, as well as a budget for the best of the best. The magnificent grand staircase boasts the world’s largest ceiling fresco, painted by Giovanni Battista Tiepolo. Portions of the building were damaged by Allied bombing in 1945, but fortunately most of the historic furnishings had been stored off-site and key rooms were unharmed, so you can see the original—and matchless—artwork, gilding, and statuary. Check out the spectacular Hall of Mirrors and the imposing Imperial Hall, which boasts a large oval dome and 20 half-columns.
Travel through Franconia’s rolling hills and farms to the picture-perfect village of Aschfeld, which features a historic church with a defensive wall that protected residents throughout the Middle Ages, After your visit to the Heimatmuseum at the Fortified Church, sample some homemade Christmas goodies such as cookies, stollen, and gingerbread, along with coffee and tea. The locals' English-speaking abilities vary, so this is a great opportunity for you to try out your German, just as they are trying out their English. Here’s one phrase you might want to know: “Fröhliche Weihnachten,” which means “Merry Christmas!”
Located at the confluence of the Tauber and Main rivers, Wertheim is a lovely village dating back over a thousand years. It epitomizes the friendly, slow-paced small-town atmosphere of many German villages; here, residents greet each other by name as they do their daily shopping for fresh bread and sausage in tiny shops. On your guided walking tour of the village, you’ll hear a lot about daily life in Wertheim, as well as facts about the town and its history. Its many well-preserved medieval buildings—complete with low doors and tiny windows—attest to the inconveniences of life in the Middle Ages.
Excursions
While you're still onboard, enjoy a cup of mulled wine and join a stollen (traditional German fruitcake) baking demonstration by a master baker. Then venture into town where you’ll see the dramatic ruins of Wertheim Castle standing high above the village as you ramble through the narrow streets, passing small bakeries and butcher shops. The counts of Wertheim began building this huge fortress in the 12th century, and the town grew up in its shelter. Wertheim had defenses of its own too: The Pointed Tower, a former watchtower also used as a jail for drunkards and shrews in the 13th-century, still stands, leaning slightly toward its neighbors, not from age but because flood waters have undermined it. It’s not the only architectural wonder you’ll pass: Blue House’s spectacular half-timbering is painted with an unusual cobalt glass-based paint, and Zobel House is just 10 feet (3 meters) wide at its base. In the Market Square, you’ll see St. Mary’s Chapel, which was erected in 1447; the step-gabled house built for 16th-century wine merchant Lorenz Baunach; and the 1574 Angels’ Well, which derives its name from the two little angels that hold Wertheim’s coat of arms. After the tour you can stay in town to shop for keepsakes or visit the Glass Museum before making your way back to the ship.
Frankfurt is known as the “Mainhattan” of Europe, a financial powerhouse with soaring skyscrapers, but that’s done nothing to diminish the cultural heart of the city. Frankfurt’s old town, the Altstadt, is as charming as it gets, and has hosted some of the best Christmas markets on the continent for centuries. Opt to stay in town today for a “Taste of Christmas” walking tour featuring all sorts of sugary and savory treats, or alternatively, head out of town on an excursion to the Christmas market in Wiesbaden.
Excursions
What better way to end your holiday cruise than by sampling some of the seasonal specialties of this region? Join your local expert for an exploration of Frankfurt’s culinary delicacies, including holiday treats such as bethmännchen, a marzipan- filled pastry named for a 19th-century banking family, and quetschemännchen, quirky little plum-and-nut figures that are traditionally made for the season (they were also traditionally sent by a young man to the young lady he was interested in; if she accepted one from him, she accepted him also). These are just a couple of the treats awaiting you as you ramble through the picturesque area around historic Römer Square, where markets have been held since the 13th-century. Tall half-timbered houses, including the old Town Hall, enclose the square, which has hosted a Christmas market since the 1390s. Now you’ll find long rows of gaily decorated stalls filled with imaginative crafts and delicious foods, one last delightful market for you to enjoy before you head home.
The Sternschnuppenmarkt (or “Twinkling Star”) Christmas Market in Wiesbaden is a delight for visitors young and young at heart, festively decorated and well-organized, with a colorful stage and a good mix of friendly vendors. There’s also a one-of-a-kind backdrop, the city’s grand Town Hall, State Capitol, and the Market Square Church, the latter of which is beautifully illuminated.
Please note that on or after Christmas Eve, the Christmas Market will likely have ended its season and not be part of this tour.
Disembark the ship. If your cruise package includes a group departure transfer or if you have purchased a private departure transfer, you will be transferred to the Frankfurt International Airport for your flight home.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
|
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
|
$150.00 International airfare per person or as discounted
|
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
|
$200.00 International business class airfare per person or as discounted |
|
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
|
NIL International package, tour, or cruise per booking |
|
|
$ Other Services dependent on service explained to you |
|
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
|
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
|
Mastercard - an additional 2.0% applies
|
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.