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Itinerary
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$AUD 224 per day

Departure: Budapest, Hungary

Arrival: Ljubljana, Slovenia

Adventure

Stunning coastlines, historic cities, pristine national parks and some of the most delicious local cuisine your stomach will ever encounter – the Western Balkans have it all. And, this epic 29-day journey will show the best of it. Beginning in Budapest, which is also known as ‘the Pearl of the Danube’, you’ll have the chance to see a range of small towns, bright lights and natural wonders across Hungary, Serbia, Bosnia, Montenegro, Croatia and Slovenia. Your local leaders along the way will be able to give you insights into the different cultures you encounter, with a focus on the people, history and food.

IMPORTANT INFORMATION

1. A single supplement is bookable on this trip, excluding Day 12&13, Day 21&22. Availability is limited due to small properties we use. Please speak to your booking agent for further information.
2.Please note that this trip is a combination of 3 separate stand-alone trips. Your leader and the composition of your group is likely to change on day 15 in Dubrovnik and on day 22 in Split. Please read the daily itinerary for more information.

About

What's included

Meals: 22 breakfasts, 2 dinners.
Transport: Public bus, Private vehicle, Ferry, Taxi.
Accommodation: Hotel (19 nights), Hostel (3 nights), Private Apartment (4 nights), Guesthouse (2 nights).
Kopacki Rit NP- guided tour.
Novi Sad - Synagogue.
Novi Sad - Petrovaradin Fortress.
Belgrade - City Tour with Local Guide.
Belgrade- Zemun Orientation Walk.
Sarajevo - City Tour with Local Guide.
Konjic - Armijska Ratna Komanda ARK D-0 (Tito’s Bunker) tour.
Mostar - Day Trip.
Durmitor National Park Hike.
Dubrovnik - Dubrovnik Card (1 day local transport & entry to sites).
Dubrovnik - Dubrovnik Card (1 day local transport and entry to sites).
Dubrovnik - City Walls Walk.
Korcula Island hike.
Authentic dinner at Zrnovo village family owned restaurant.
Mljet Island - Day Trip to Mljet Island National Park.
Mljet Island - St Mary Island Benedictine Monastery.
Hop on hop off boat taxi ticket.
Split - City Walking Tour with Local Guide.
Split - Diocletian's Palace.
Zadar - Leader-led orientation walk.
Zadar - Nunnery & farm visit.
Plitvice Lakes - National Park Visit.
Licko Petrovo Selo NGO visit.
Zagreb - Leader-led Orientation Walk.
Ljubljana - Castle and Funicular.
Ljubljana - Leader-led walking tour.
Bled - Walk around Lake Bled.
Bled - Day Trip.

Gallery

Itinerary

Day 1: Budapest

Szia! Welcome to Hungary. You'll meet your leader and other members of your group this evening for a welcome meeting at 6 pm. If you arrive early, perhaps take a stroll along the Danube River to get a feel for Budapest – the capital city with a contrast of old and new architecture. After the meeting, you might like to head out with your leader for an optional group dinner to get straight into the many local culinary delights, like the hortobagyi crepe (a stew and sour cream crepe) and matrai borzaska (deep fried pork and potato).

Day 2: Budapest

Today is a full free day to explore Budapest. Admire intricate carvings on buildings, cross the Chain Bridge to explore the Castle District or meander through winding streets, snacking on local delicacies. Budapest is a great city to enjoy from the water, so maybe take a boat trip along the river or catch a funicular up to the castle for spectacular views of the Parliament Building. Hiring a bicycle is another great way to move between the sights. Perhaps round off your day with a drink in the party district, where you’ll find plenty of ruin pubs, bars and nightclubs to choose from.

Day 3: Kopački rit NP

Head for Kopacki Rit today – a nature park in eastern Croatia, home to the white-tailed eagle. Since the park is made up of many different waterways, like lakes and canals, we’ll take you on a guided tour of the area after you drop your belongings at your family-run accommodation. In the evening join your group for homemade dinner on the property, where you’ll be treated to live music by local traditional singers.

Day 4: Novi Sad

Get off the tourist track today by heading to Novi Sad – the second largest city in Serbia. The afternoon is yours to explore as you wish – maybe visit the Petrovaradin Fortress, which was constructed in the 17th century and used to protect the city during the Napoleonic Wars. Or you can walk around Liberty Square and take in the Neo-Renaissance architecture, perhaps finishing the day off at a carda tavern (a fish restaurant along the Danube River).

Day 5: Belgrade

After breakfast, begin your journey to Belgrade. Known as the White City, Belgrade is one of the oldest cities in Europe. Sitting at the confluence of two major rivers – Sava and Danube – it’s an important intersection between Eastern and Western Europe. Here, you’ll experience a mix of progressive flamboyance and conservative customs. Enjoy a guided tour of the city’s wide boulevards and squares and the green heart of Kalemegdan Park. The park is home to Kalemegdan Fortress, which has overlooked the Danube River for centuries. Tonight, perhaps head down to Skadarska Street in the bohemian quarter of Skadarlija to sample some authentic local food and enjoy the lively atmosphere in a place where Orthodox churches vie for space next to nightclubs.

Day 6: Belgrade

Today, make your way to the neighbourhood of Zemun. This Old Town favourite has a rich history and is now known as the bohemian part of town, home to many of the city’s artists and writers. As Zemun used to be an independent town – only joining Belgrade in 1934 – the small village atmosphere still stands, transporting you to the past. After walking the town with your leader, perhaps head to a market and explore the local wares. Stroll along the river promenade and stop for an optional lunch in one of the riverside restaurants serving fresh fish. Head back to Belgrade’s centre in the late afternoon, where you have free time to visit the imposing Hram Svetog Save (St Sava Church) or learn about the life of Serbia’s greatest inventor at the Nikola Tesla Museum. The city’s nightlife has become legendary throughout Europe, with several hundred floating bars, restaurants and nightclubs lining the Danube and Sava rivers – so you’ll find the perfect way to spend your evening.

Day 7: Sarajevo

Travel by bus through the beautiful countryside to Sarajevo this morning. Sarajevo is Bosnia and Herzegovina's small but vibrant capital. Twenty years after the end of a devastating war, Sarajevo is slowly asserting itself as one of Europe's most exciting destinations. The city often draws comparisons with Istanbul as a city that mixes east and west – dotted with minarets, mosques, bazaars and the aroma of coffee. When you arrive, take a guided tour for an insight into the history and culture of the city. Sarajevo is one of the few cities in the world that features an Orthodox church, a Catholic church and a mosque all within close proximity. Tonight, perhaps sample the local specialty of bosanski cevapi (grilled minced meat mixed with mild spices) in Bascarsija, Sarajevo's old bazaar.

Day 8: Sarajevo

Today head out of Sarajevo for a daytrip to Mostar, which sits in the valley in the high mountains of Herzegovina. Thanks to the Neretva river, Mostar was able to develop into a city in a barren landscape. The city was the most heavily bombed settlement in Bosnia during the war, but it has since been rebuilt and is now a UNESCO World Heritage site. Head to the famous Stari Most Bridge, first built by the Ottomans in 1565 by architect Mimar Hajrudin – who succeeded with the impossible mission of crossing the Neretva River with a single span stone bridge. If you’re lucky, you’ll see the famous bridge divers hurl themselves into the icy waters below. Return to Sarajevo in the afternoon, stopping at Konjic on the way – where you’ll discover one of the best-kept secrets in former Yugoslavia – Tito's nuclear bunker. Go back in time on a guided tour of the bunker and learn about Yugoslav history and how life used to be in the not-so-distant past.

Day 9: Sarajevo

Enjoy a free day in and around Sarajevo. Maybe take an optional daytrip to the thermal springs and green parks of Ilidza – the source of the Bosna River. Or discover local history with a visit to the History Museum and the Sarajevo War Tunnels (dug underneath the airport runway and used to smuggle provisions into the city during its siege). You can also learn about the tragedies faced by the city's Jewish population at the Jewish Museum or get cultural with a stroll through the Art Gallery of Bosnia and Herzegovina. The Pivnica HS brewery and restaurant is a good place to sample local award-winning beer and grab some dinner.

Day 24: Zadar

Head out of the city this morning for a special experience at the farm of the Benedictines of St. Mary. This order leads a secluded life, believing that working on the agricultural land brings them closer to God. During your visit, you'll taste some of the award-winning jams, liqueurs and juices produced in the monastery. Sample high-quality olive oils and wines with cheese and bread, then take a tour of the property. As you walk around the orchards, you'll learn about how the nuns live, the fruits grown on the grounds and how their products are produced. After some time to explore, you'll head back to Zadar in the afternoon, where you'll have free time. Maybe try the famous liqueur, Maraskino, made from the locally grown maraschino cherries. This unique drink was a favourite at European royal courts and has been produced in Zadar since 1821.

Day 25: Plitvice Lakes National Park

Travel inland this morning to your next base in Grabovac and visit Plitvice Lakes National Park – an Eden of waterfalls and lakes. Fed by the Bijela and Crna Rivers, the waters tumble from tree-lined ridges through dense forests. Sixteen lakes fed by underground springs are split into the upper and lower lakes. The upper are in the dolomite cliffs, where water weaves in and out of the karst, dropping dramatically down to the lower lakes. This interplay of water, rock and plant life creates a dynamic landscape. Look out for over 120 species of birds, including hawks and owls, and butterflies that transform the park into a riot of colour. After, visit Licko Petrovo Selo – a small village next to the park with a local NGO that focuses on preserving the historical art of woolly men's underwear. Take a short tour of the NGO and hear about how they preserve this important part of their cultural heritage (and maybe even buy a warm souvenir to take home).

Day 26: Zagreb

Continue to Croatia’s capital and largest city – Zagreb. Full of parks and squares, Zagreb is a laidback place, proud of its coffee culture and the perfect spot to wander. Follow your leader on an orientation walk when you arrive and then enjoy some free time for the rest of your time here. Maybe join one of the many free walking tours in the city and engage with a local here to learn about their daily life or browse the city’s stunning neo-baroque and gothic architecture. You could check out Tkalciceva Street’s lively social scene or head up Medvednica Mountain, where the views stretch as far as neighboring Slovenia on a clear day. To live like a local, maybe head to Zagreb’s open-air markets where you’ll find all kinds of fresh vegetables, nuts, honey and liqueurs.

Day 27: Ljubljana

This morning, take the train and cross the border to Ljubljana. One of the smallest capitals in Europe, Ljubljana makes up for it by also being one of the greenest and most vibrant cities on the continent. Follow your leader on an orientation walk and ride the funicular up to Ljubljana Castle for panoramic views of the city. Dubbed the ‘dragon city’ due its ties to Greek mythology, you’ll likely spot dragon symbols scattered about. Ljubljana, home to 50,000 students, is known for its lively nightlife. Explore Metalkova for an alternative vibe or the Old Town for its historical charm – or ask your leader for their recommendations.

Day 10: Durmitor NP

Today, you’ll ride in a private transfer through the countryside to Montenegro. Although it’s a long drive, there will be plenty of stops along the way. You might park at the bridge over Piva canyon, at the top of Kruska Mountain or at Saddle Peak viewpoint – wherever you stop, you’ll find great photo opportunities and a chance to stretch your legs. When you arrive at Durmitor National Park – a UNESCO World Heritage site that was formed by glaciers – take a hike through the lesser-explored wilderness along the shores of Black Lake and keep an eye out for some of the 163 species of bird or 50 species of mammal that roam this region. Finish your day in the nearby town of Zabljak, where you’ll spend the night.

Day 13: Kotor

You can take an optional daytrip out of Kotor today. Maybe take a cruise on Kotor Fjord, visiting the twin islands of Our Lady of the Rocks and Sveti Dordje (St George), with its church in the middle of the bay. Legend has it that sailors once spotted an image of the Virgin Mary on a rock here and each time they completed a successful voyage, they added another rock as an offering. Eventually, so many were added that an island emerged, and the church was built on top of it. Alternatively, consider a trip to Budva. With its busy beaches, charming Old Town, busy restaurants and bars, Budva is like Montenegro's little version of Miami. For more history, head up to Montenegro's former capital Cetinje – now a laidback village with grand mansions that were once used as embassies. Enjoy a final night out in Kotor and maybe catch some live music that keeps the cobbled streets thriving.

Day 12: Kotor

Today, drive to Kotor – this 5th-century UNESCO World Heritage site is set on a secluded bay, with towering peaks surrounding a coastline dotted with waterside towns. When you arrive, maybe head out to see the 12th-century Cathedral of St Tryphun, the South Gates of Kotor (the Gurdich Gate) and the Armoury Square (Trg od oruzija). You might like to get lost in the alleyways, check out the boutiques and cafes or climb the hills behind the city to visit Kotor's ruined fortification walls. Take an optional hike up the stone steps, past churches, gates and bastions to the Fortress of Sveti Ivan – the top rewards you with views across the town and the Bay of Kotor.

Day 11: Durmitor NP

Enjoy a free day today to unwind in nature. Since Durmitor National Park is so vast, there are plenty of trails for an optional guided hike. Feel free to choose one that caters to the group’s personal tastes and fitness levels – they'll expertly mix and match the trails to create a half day of hiking that everyone enjoys. One thing is certain – lakes, pine forests and alpine air are guaranteed for any trail combination. You can also choose to see the park from behind handlebars by hiring a bike and riding into town and on the trails, or by walking to and renting a boat at Black Lake.

Day 23: Zadar

This morning, you'll travel by local bus northwest to Zadar. For centuries Zadar was the capital city of Dalmatia, and the city's rich heritage is visible at every step. An important coastal town, the musical steps of the ‘Sea Organ’ on Zadar's waterfront express its important relationship with the sea. Trace marble streets through the Old Town and discover Roman ruins in amongst medieval churches. Enjoy some local food and drinks in a city that’s home to a vibrant café culture. Zadarsko pivo is a light beer with a very pleasant taste, just a little bit bitter, with a rich flavour. After, maybe treat yourself to a gourmet meal at a contemporary Croatian restaurant. Try njoki (lamb in red wine) with Dalmatian ham and rocket salad, or opt for the popular choice of fresh tuna carpaccio or a fillet in scampi sauce. Also try the famous liqueur, Maraskino, made from locally-grown maraschino cherries according to a centuries' old secret recipe. This unique drink was a favourite at European imperial and royal courts and has been produced in Zadar since 1821.

Day 14: Dubrovnik

Depart Montenegro this morning and travel along the beautiful southern coast of Croatia to Dubrovnik. Dubrovnik's walled Old Town is often referred to as the pearl of the Adriatic and it's now famed for its role in ‘Game of Thrones’. When you arrive, walk along the high city walls with your leader, enjoying ocean views. Visit Big Onofrio's Fountain – built by the European architect Onofrio Della Cava in the 15th century to supply water to the city. After, maybe check out the 13th-century Franciscan monastery or the Sponza and Rector's Palaces, the only Renaissance buildings in the city to survive a devastating earthquake and fire in 1667. As it is the last night of your trip, maybe enjoy one last meal with the group and toast to your adventures.

Day 22: Split

Take a full day to explore Split further. You might like to take a day trip to the surrounding area and visit the ancient Roman city of Salona, or the sleepy towns of Trogir or Sibenik. There will be a meeting at 6 pm to welcome any new travellers joining you on the next stage of your adventure. In the evening why not head out for some fresh seafood with your travel companions?

Day 15: Dubrovnik

Today is a free day for more discoveries in Dubrovnik. You might like to visit the city's War Photography Museum, or even take a boat trip to nearby Lokrum Island, where you will find the French-built Fort Royal Castle, a monastery, and a botanical garden that dates back to when the Austrian archduke Maximilian had his holiday home on the island.

Day 20: Hvar Island

Today is a free day to explore this island at your leisure. Maybe take a bus to the interior of Hvar Island where you can take a leisurely hike through the abandoned villages of Velo Grablje and Malo Grablje, gently descending all the way down to the sea at Milna Bay. On the way you can witness what remains of the typical Mediterranean life that flourished on the Croatian islands in the 18th and 19th centuries. Hike past dramatic jagged limestone cliffs and slow your pace to enjoy the undulating farms, fields of lavender and rosemary, and ancient olive groves. Cool down in the shimmering waters upon arrival into the little town of Milna where the hike ends. Alternatively there are plenty of other options for exciting activities in town. If you’re not feeling super energetic today, spend the day lounging at one of the island's many quiet beaches and enjoy a sunset stroll along the harbour promenade.

Day 19: Hvar Island

A hydrofoil ferry takes you to the neighbouring island of Hvar this morning. . Beautiful Hvar has an air of Venice about it and is known as the 'Queen of the Dalmatian Islands'. When you arrive, get to know the town with its wonderfully preserved Renaissance facades on an orientation walk. Later, you can enjoy your included hop on hop off taxi boat pass that departs every half hour to the nearby Pakleni islands – largely uninhabited and often described as being among the most beautiful in the world. All three islands have gorgeous beaches and walking trails to explore and also boast plenty of bars and restaurants, so you'll have no shortage of lunch, aperitif and dinner spots to choose from!

Day 18: Mljet Island National Park / Korcula Island

Today, head on a day trip to the stunning Mljet Island. Mljet is Croatia’s greenest island, with a large section of the north western shores part of a national park. The island is well known for its two salt lakes – Veliko Jezero and Malo Jezero (big lake and small lake) – that are located at the north end of the island. With some of the clearest waters in the world, any of the Adriatic islands shimmer in the sunlight, but Mljet is extra special. Start Mljet's exploration with a short hike into the island's interior, followed by a ferry ride to St Mary's Benedictine Monastery, located on an island in one of the lakes. Spend the day discovering its tiny towns dotted around the island, the weaving and winding coastline full of nature walks and scenic lookouts and, of course, the sandy beaches, tranquil inlets and turquoise blue shores calling out to be explored. Mljet is a little further away and less visited than the tourist hotspots of Brac and Hvar, so you’ll be able to stray away from the crowds and have this peaceful paradise to yourself. Head back to Korcula in the afternoon for a relaxing evening, hopefully full of delicious food and some great local wine.

Day 17: Peljesac Peninsula / Korcula Island

Journey to Korcula today, along the narrow and scenic Peljesac Peninsula to its very tip. The last stretch to Korcula will be done by car ferry. For the next two nights, stay with generous hosts – locals who rent out their rooms in the summer season. The rooms, while simple, are the best way to put money back into the local economy. When you arrive, head out for a sunset hike to Zrnovo village. Wind through old villages next to olive trees and soak up the view over Peljesac Channel. End your hike when you arrive at a family-owned restaurant in Zrnovo village and sit down for an included dinner of local ingredients, including traditional Dalmatian meat loaf or pasticada (traditional stewed beef) and some fresh grilled vegetables with olive oil, usually served with fresh goat and sheep cheeses (and maybe some smoked ham to tie it all together). Return back to Korcula via private vehicle and use the evening to relax.

Day 16: Dubrovnik

Start the day by beating the crowds with an early morning walk along Dubrovnik's famous 2-kilometre-long city walls surrounding the old town. Enjoy views of the sea from the fully intact medieval structure, then enjoy all that Dubrovnik has to offer with the remainder of the day free for you to explore. Visit Big Onofrio's Fountain, a masterpiece built by famous European architect Onofrio della Cava. This 15th-century landmark was built to supply water to the city, flowing from the spigots into the collection trough surrounding it. Be sure to check out the Franciscan monastery with one of the world's oldest, continuously functioning pharmacies, founded in the 13th century. If you still feel energetic after a day exploring the city you can take the switchbacks leading up Srd Hill behind Dubrovnik for spectacular views of the city and the Dalmatian coastline. Otherwise, the newly restored cable car can whisk you to the top in no time. The hill is topped by a castle of Napoleonic times, which now houses the Museum of the Croatian War of Independence.

Day 28: Ljubljana / Bled

Embark on a day trip to Lake Bled this morning. Your leader will guide you on a scenic walk that passes some impressive 19th century villas, including the residence of the former Yogoslav president ‘Marshal’ Titi – now known as the hotel Vila Bled. The rest of the day is free for you to explore all that Bled has to offer. If you’re feeling active, consider renting a paddleboard and taking a trip around the picturesque island. Alternatively, you can get on a Plenta boat ride – a wooden, awning-covered boat rowed by a special oarsman – and reach it that way. From there, climb the 99 steps to St Mary’s Church and ring the wishing bell. Be sure to seek out the famous Bled cream cake, which isn’t hard – nearly every cafe and cake shop in town claims theirs is the best. Return to Ljubljana in the evening and perhaps round your group together for a final dinner.

Day 21: Split

Catch a boat to Split this morning. Situated on a small peninsula on the eastern shores of the Adriatic Sea, Split is the second largest city in Croatia. Join a local guide for a walking tour of this stunning seaside town and get to know its history. See the original and fantastically preserved basements under the city, as well as the Cathedral in Diocletian's Peristyle and Jupiter's Temple. Explore the impressive ruins of Diocletian's Palace – Split's most imposing structure and some of the most interesting ruins on the Adriatic coast. Portions of the Palace are over 1700 years old and there’s ample time to walk around. Split grew out from Diocletian's Palace and you can almost see it evolving in a multitude of different ways right before your eyes. Some cultures might have made the palace a museum, but Split is a dynamic and vibrant place, and now the palace houses many businesses and homes. If your feet get tired, why not grab a drink at a cafe on the Riva Promenade and people watch for a while? Be sure get your group together for a harbourside dinner – it’s time for more of a relax!

Day 29: Ljubljana

There are no activities planned for the final day and you can depart your accommodation at any time. For those who wish to stay in Ljubljana, reach out to your booking agent ahead of time to organise additional accommodation.

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41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

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