River/Barge Cruise
30 days
$AUD 1,297 per day
Departure: Santiago, Chile
Arrival: Lima, Peru
River/Small ship/Barge
Dive into the heart of Chile, Argentina, Brazil and Peru. Explore the Peruvian Amazon rainforest, sail through the Galápagos Islands and be awestruck by Iguazú Falls, the Sacred Valley and Machu Picchu. Plus stays in Santiago, Buenos Aires, Rio de Janeiro, Cusco and Lima.
Welcome to Santiago. We’ll meet and transfer you to your hotel. Tonight, join a welcome dinner.
Travel to the coastal city of Valparaíso, where you’ll find colourful cliffside houses sloping down to the sea. Known to Chileans as the ‘Jewel of the Pacific’, the city offers an eclectic mix of art, culture and commerce. Embark on a Signature Experience before relaxing over lunch at a local vineyard. Afterwards, return to Santiago.
Signature Experience – Valparaíso Funicular Ride
Explore this World Heritage-listed city’s historic quarter, then enjoy a funicular ride and take in brilliant views of Valparaíso’s vibrant buildings and port.
This morning, you’ll set off on a guided discovery of the bustling Chilean capital, which is wedged between the snow-capped Andes Mountains and the Pacific Ocean. Enjoy the afternoon at your leisure before choosing where to dine this evening.
Freedom of Choice Dining – Liguria Lastarria
Dive into the rich Chilean flavours at Liguria Lastarria. With a wide array of dishes on the menu, including traditional empanadas, tuna tartar and Chilean-style pichanga, accompanied by cocktails, wine and beer, experience tantalising flavours.
Freedom of Choice Dining – Ambrosia
Chef Carolina Bazan brings dishes to life with a menu that combines the delectable flavours of Chilean and French cuisine, including a sumptuous ceviche. Enjoy the perfect fusion of elegant comfort food and a warm, relaxed atmosphere.
Fly to Buenos Aires, Argentina’s cosmopolitan capital. On arrival, we’ll transfer you to your hotel in the city’s prominent Recoleta district. Home to some of Argentina’s wealthiest families, Recoleta is a leafy neighbourhood dotted with beautiful parks and grand mansions, located just north of the city centre. The remainder of the day is yours at leisure.
This morning join a guided discovery of the city, which includes the Italian-influenced barrio La Boca, a neighbourhood known for its Latino vibe and brightly painted pedestrian streets. Explore the bohemian district of Palermo, filled with trendy eateries and galleries, before arriving at La Recoleta Cemetery. This is the resting place of key Argentinian figures, such as the nation’s former First Lady, Eva Peron. Following your city tour, delight in a Signature Experience. This evening, choose from three dining options.
Signature Experience – Tango Demonstration and Tapas
Delve into the heart of Argentinean tradition and local culture as you witness a vivacious tango demonstration accompanied with a selection of authentic tapas.
Freedom of Choice Dining – Fogon Asado
Cut off a slice of local culture with a visit to Fogon Asado and enjoy the intoxicating aroma and taste of South American barbecued meats.
Freedom of Choice Dining – Alvear Grill
Enter through a private entrance at the Alvear Palace Hotel into a world of gastronomic delight that combines traditional grilling techniques with non-traditional cuts of premium meat in a relaxed, elegant setting.
Freedom of Choice Dining – Dinner & Tango Show
Enjoy a taste of local culture in Buenos Aires with a passionate tango show and a selection of delicious Argentine dishes.
Decide how you’d like to spend today with a range of Freedom of Choice activities on offer.
Freedom of Choice – Tigre Cruise
Head to the island town of Tigre and enjoy a cruise over the rivers and canals of the Paraná Delta.
Freedom of Choice – Parisian Walking Tour
Discover the Parisian character of Buenos Aires. Visit the Plaza San Martin, Plazoleta Pellegrini and more.
Freedom of Choice – Teatro Colón Tour
Immerse yourself in Buenos Aires’ sophisticated high-arts scene on a fascinating tour of the iconic and majestic Teatro Colón, considered the one of world’s leading opera houses thanks to its impeccable acoustics.
This morning, fly to Iguazú Falls. This natural wonder straddles the Argentina-Brazil border. Arriving on the Argentine side, set off on the Rainforest Ecological Train to a series of walkways and viewing points, including one to the 80-metre-deep Devil’s Throat. Then, continue to your hotel, where you will savour a sensational Signature Experience.
Signature Experience – Belmond Hotel das Cataratas
As the only hotel in Brazil’s Iguaçu National Park, this Belmond property combines elegance and luxury with off-the-grid charm, ideally situated within sight and sound of the incredible Iguazú Falls. Enjoy a two-night stay in this opulent hotel and revel in the property’s unrivalled location.
Spanning an impressive width of some 2.7 kilometres, Iguazú Falls is made up of 275 separate waterfalls. Soak up panoramic views of the Falls with a leisurely walk between each of the viewing platforms. Later, embark on your preferred Freedom of Choice sightseeing activity and see the Falls from a different perspective. At the day’s end, enjoy a quintessentially Brazilian Signature Experience at your hotel.
Freedom of Choice – Jet Boat Safari
Get up close to the roaring cascades of Iguazú Falls on a thrilling jet boat safari.
Freedom of Choice – Helicopter Ride
Experience the stunning panoramas of Iguazú Falls from the air during a thrilling scenic helicopter ride.
Signature Experience – Sommelier-Guided Cachaça Tasting
Indulge in a cachaça tasting this evening at your hotel, which boasts one of the largest cachaça collections in Brazil. In celebration of Brazil’s national spirit, which is well known as the key ingredient in the Caipirinha cocktail, a cachaça sommelier will lead you on a delightful journey of flavours.
Begin your day with a visit to Parque das Aves bird park, where you’ll see colourful native South American birds. Later, fly to Rio de Janeiro, Brazil’s most visited city, set between lush, forested mountains and sandy shores. On arrival, we’ll meet and transfer you to your elegant art deco hotel, primely located opposite the golden sands of the iconic Copacabana Beach.
See Rio de Janeiro from above with a visit to Corcovado, the mountain famed for its Christ the Redeemer statue, thought to be the world’s largest art deco sculpture. From here, enjoy sweeping vistas of the sprawling city. Towards the evening, board a cable car to the summit of Sugarloaf Mountain to toast the sunset and incredible views with a drink. Tonight, dine at a local restaurant and taste Brazil’s famously delicious barbeque fare.
This morning, fly from Lima to Guayaquil, the gateway to the Galápagos Islands. On arrival to Guayaquil, embark on a scenic tour of Ecuador’s largest city, taking in its flagship sights. Guayaquil Heritage Cemetery is an infinite sea of opulent white marble statues and heavenly adornment, while Barrio Las Penas is a vivacious rainbow of colourfully decorated buildings. Parque Seminario is best known for its thriving population of friendly iguanas, who roam free-range and happily cxist with human visitors. Other key sights you will visit today include the neo-Gothic Metropolitan Cathedral, the expansive Malecon 2000 esplanade, majestic Administration Square and more.
This morning, fly to Baltra Island, in the heart of the Galápagos National Park. Take a small ferry ride across the channel to Santa Cruz Island. Explore the island’s highlands and learn about its unique ecosystems and biodiversity before enjoying lunch at a local restaurant. Afterwards, marvel at the archipelago’s famous giant tortoises in their natural habitat at a special reserve, which also features several lava tunnels. The tortoises are easy to spot, lumbering about, eating grass and leaves, and wallowing in small pools. The final stop for the day is Puerto Ayora, where you will board your floating home for the next four nights, La Pinta.
Explore Eden Islet off the coast of Santa Cruz this morning, where you will observe blue-footed boobies and reef sharks, and have the opportunity to snorkel and ride in a glass-bottom boat. Later in the day, discover the beautiful Sombrero Chino Islet and its resident white-tipped reef sharks and Galápagos penguins. The island’s crescent-shaped white sand beach offers excellent swimming and snorkelling.
This morning, visit the stunning and otherworldly Bartolome Island. A steep but rewarding climb up the Summit Trail offers panoramic vistas from the top. Following this, you may choose to enjoy a magical dinghy ride around the colossal Pinnacle Rock before relaxing on the beach, snorkelling in the paradisiacal waters or taking in the underwater ecosystem from a glass-bottom boat. After your included lunch on board, you have the option to travel by pangas to Sullivan Bay, and discover the remnants of a lava field that flowed to the bay less than a century ago. This is the perfect place to appreciate the volcanic origins of the Galápagos Islands and their unique ecosystems.
Today, enjoy an included Freedom of Choice sightseeing activity and experience more of Rio de Janeiro.
Freedom of Choice – Colonial Walking Tour
Discover more about the history of Rio de Janeiro with an enthralling guided tour of some of the city’s most significant colonial sites.
Freedom of Choice – Guanabara Bay Boat Tour
Navigate your way through the tranquil waters of Guanabara Bay as you embark on a half-day boat tour of Rio de Janeiro’s beautiful coastline.
After breakfast today, we’ll transfer you to the airport for your included flight to Cusco, the pre-Columbian Inca capital of Peru. From here, be transferred to your hotel and then visit the working corn farm where you’ll enjoy a delicious farm-to-table lunch.
Discover the Peruvian capital’s World Heritage-listed historic centre with a guide today. Afterwards, enjoy a Signature Experience at a private hacienda before visiting the ruins of Pachacamac.
Signature Experience – Peruvian Paso Horse Show
Pay a visit to a private hacienda, which showcases the nation’s regional traditions. Sit down to a lunch of traditional South American fare and enjoy a Peruvian Paso horse show.
After breakfast this morning, be transferred to the airport for your included flight to Lima, where we’ll meet you and transfer you to your hotel. Savour a delicious lunch at Café del Museo before enjoying a visit to the Larco Museum.
Your cruise ends with a transfer to Iquitos. On the way, stop off for a visit to the Rescue and Rehabilitation Center of River Mammals. Learn about the rescue work achieved by volunteers at the centre, then hear about manatees and feed these majestic, endangered animals. Finally, board your flight to Lima.
Enjoy another day exploring the islands by yacht on La Pinta. Today’s highlights include visits to Darwin Bay and Prince Philip’s Steps at Genovesa Island. Observe the fascinating marine and land birds at Darwin Bay and explore the bay’s volcanic geology. You will also have the opportunity to swim and snorkel in the beautiful and tranquil waters. This afternoon, on Genovesa Island, you might opt to ascend Prince Philip’s Steps and enjoy a captivating walk across the island to marvel at colonies of Nazca boobies, frigate birds, storm petrels and the elusive short-eared owl.
Today you have the chance to fish for piranhas on the Yarapa River and discover other exotic animals who call the river home. As you cruise, watch for scarlet macaws, Amazonian parrotlets, iguanas and squirrel monkeys.
Travel to a small community tucked away in the Sacred Valley hillside, where you’ll enjoy a Signature Experience. Continue exploring the Sacred Valley with a guide, including another Signature Experience which takes you to the Salt Mines of Maras and Moray terraces. In the evening, savour a delectable dinner at your hotel.
Signature Experience – Traditional Weaving Demonstration
Be welcomed by the local Misminay community before watching a traditional weaving demonstration. Discover how Peru’s colourful textiles are created by hand as you learn about the craft, which has been passed down through generations. Then, enjoy a traditional lunch with views of the Andes mountains and surrounding valleys.
Signature Experience – Salt Mines of Maras and Moray Terraces
See the glistening salt pools spill over the terraced slopes at the World Heritage-listed Salt Mines of Maras. Afterwards, visit the fascinating Incan circular terraces at the Moray archaeological site.
Spend the morning on the waters of the Samiria River on a skiff exploration. Travel on a stable and safe boat accompanied by an expert naturalist guide and learn about this part of the river. After lunch, relax back on board before the afternoon’s excursions. During the low water season (June – October), ascend to the rainforest canopy on a suspended walkway, one of the longest treetop walks in the world, and enjoy a bird’s-eye view of the Amazon and its elevated ecosystem. In the high water season (November – May), embark on another fascinating skiff excursion or try your luck at piranha fishing.
Board an early flight via Lima to Iquitos, a city located on the banks of the Peruvian Amazon. Here, you’ll step aboard your boutique vessel and set off to discover the spectacular flora and fauna as you explore the Pacaya-Samiria National Reserve. Naturalist guides will reveal the secrets of the rainforest and its inhabitants; taking skiff boats to hidden corners of the river, trail walks through the lush vegetation, or on a gentle kayak in calm creeks. This afternoon, embark on a skiff exploration along the Maranon River and listen to the rhythmic sounds of the jungle as you settle in.
A guided discovery of Cusco takes you to Plaza de Armas, situated in the historic centre of the city. This afternoon, delve into Peruvian culture with an included Freedom of Choice activity. In the evening, enjoy a farewell dinner at MAP Café, located in the central courtyard of the Museum of Pre-Columbian Art.
Freedom of Choice – Peruvian Cooking Class
Satiate your gustatory senses with a cooking class, discovering traditional Peruvian dishes and ingredients.
Freedom of Choice – Sacsayhuamán Fortress Visit
Explore the 15th-century dry stone archaeological site at the Incan Sacsayhuamán Fortress.
This morning, you’ll enjoy a full immersion into the natural setting and incredible heritage of Machu Picchu as you set off on a locally guided exploration of the Lost City of the Incas, one of the New Seven Wonders of the World. Later, board the Vistadome Machu Picchu Train for your return trip to the Sacred Valley. Here, transfer by coach to Cusco and settle into your hotel, primely located in the heart of this historic city.
Today, embark on incredible rail journey to Aguas Calientes during your Signature Experience. Upon arrival, enjoy free time before dinner at the hotel.
Signature Experience – Inca Rail First Class Machu Picchu Train
Travel on Inca Rail’s First Class Machu Picchu Train and journey through forested landscapes to the township of Aguas Calientes, the gateway to Machu Picchu. Enjoy a gourmet Andean-inspired lunch on board while taking in the magnificent views that unfold before you.
This morning, bid farewell to La Pinta and make your way to Baltra Island airport for your return flight to Guayaquil. This evening, enjoy a farewell dinner.
Get even closer to the water on a kayaking trip in the calm waters of the Reserve at Yanayacu-Pucate. Then, search for more amazing creatures and vegetation, as your naturalist guide takes you deep into the rainforest on a jungle walk at Fundo Casual. Get an intimate view of the Amazon’s ecosystem and wildlife inhabiting this unique environment including frogs, snakes and insects.
After breakfast, your South American adventure concludes with a transfer to the airport for your onward flight.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
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4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
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Fees and Commissions
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Liability of Agency and Limitations of Liability
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c. can reasonably be expected to achieve the desired result; and
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a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
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Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
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Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
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b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
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33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
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37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.