Land Tour
17 days
$AUD 424 per day
Departure: Rome, Italy
Arrival: Rome, Italy
Family
Food
Private / Tailor made
A 17 day, good value, comprehensive tour of Italy, including Rome, Venice, Florence and Tuscany. In Rome, we give your the opportunity tour of the Vatican Museums, Sistine Chapel and St. Peter’s Square with our exclusive “Skip the Line” access. Walk along the beautiful Galleries of Tapestries and Geographical Maps before admiring Raphael’s Rooms and, then, the amazing Sistine Chapel.
Departs: Selected Monday's
Departing at 7:15 am from your hotel by a deluxe coach, you will arrive in Assisi, ready to explore, at your own leisure, this tiny town surrounded by walls, built in the Middle Ages. Take your time to visit the basilica of St. Francis, where you will see masterpieces by Giotto and Cimabue and, then, have free time for lunch (not included). Board on the bus to reach Siena, a Unesco World Heritage Site, world-known for the Palio, the historical horse race around the shell-shaped town square: Piazza del Campo. Next, you will continue on to Florence, where you will check in at your hotel before enjoying dinner and a well-earned night of rest. Overnight at Hotel Raffaelo or similar. (D)
After breakfast, spend the day venturing around beautiful Florence, the “Cradle of Renaissance", where with the help of Michelangelo, Italian art reached its pinnacle. Based on Etruscan-Roman origins, the city flourished in the Middle Ages as a free “Comune” and was further refined during the Renaissance. You will be fascinated by the uncountable monuments, churches and buildings as Santa Maria del Fiore, more commonly referred to as the Duomo. On your visit, you will be amazed by its magnificent dome built by Filippo Brunelleschi. Cross a small piazza to see the “Campanile” tower (partly designed by Giotto) and the Baptistery, with its bronze doors where Michelangelo imagined the “Gates of Paradise.” In the heart of the city, you will see Piazza della Signoria, Palazzo della Signoria (also known as Palazzo Vecchio), and the Basilica of Santa Croce. Lunch in a typical Tuscan restaurant in Piazza Santa Croce. Spend the afternoon strolling the cobblestone streets of Florence on your own or take a short trip to Pisa (optional), one of the four main historical Marine Republics of Italy. There, you will tour the Piazza dei Miracoli with the Duomo, Pisa’s symbol “the Leaning Tower” and the Baptistery. Dinner at leisure, overnight stay in Florence at Raffaello Hotel or similar. (B, L)
After breakfast in Florence, departure to Bologna. There, you will discover the elegant city center with its “porticos”, it’s shopping streets and so on. From Piazza Malpighi you will walk to Piazza del Nettuno and Piazza Maggiore (Neptune square and Major square) in the heart of the city, then King Renzo’s Palace; Palazzo Podestà and the basilica of San Petronio, one of the biggest in the world. Bologna it’s a real gourmet’s heaven…don’t miss a tasty meal at your own leisure! In the afternoon, continue toward Padova, with Sant’Antonio Basilica: one of the most visited churches by pilgrims of the catholic world. Later in the afternoon, arrival in Venice (Mestre). Overnight at Hotel Delfine (Mestre) or similar. (B)
After breakfast, enjoy your transfer to Piazza San Marco, and visit the most iconic places of the “Floating City”: the Palazzo dei Dogi, symbol of Venice’s glorious past, the legendary “Bridge of Sighs”. After this walking tour, let us offer you a spritz or a prosecco to crown your visit to Venice highlights with the company of your tour leader. Spend the afternoon roaming along Venice’s canals at your leisure and then return to the hotel. Overnight at Hotel Delfine (Mestre) or similar.(B, L)
After breakfast, departure from Piazzale Roma heading to Tuscany, world-known for its landscapes, its churches and castles and its delicious wines. Proceed to Val di Chiana with a stop in Montepulciano, a medieval town rich in history and art. Known for its “Nobile” wine, on purchase in local wine houses, Montepulciano also hosts an annual Jazz and Wine Festival every July. Lunch in a typical restaurant included!!! After lunch, quick stop to spend some free time. In the evening, arrive in Rome. Overnight at St. Martin Hotel or similar. (B, L)
Between 7:45 - 8:00 am, after breakfast, departure from the hotel for the included tour of the Vatican Museums, Sistine Chapel and St. Peter’s Square with our exclusive “Skip the Line” access! No stress to reach the area: upon arrival, your guide will lead you into the museums where you’ll visit one of the most important art collections of the world. Walk along the beautiful Galleries of Tapestries and Geographical Maps before admiring Raphael’s Rooms and, then, the amazing Sistine Chapel. After this incredible masterpiece, the tour ends in St. Peter’s Square where you can admire the incredible masterpiece St. Peter’s Basilica: the biggest church in the world! The tour ends in St. Peter’s Square. Enjoy the rest of the day to explore the city at your own leisure or get any one of our selected tours for the afternoon or at night! Overnight at St. Martin Hotel or similar. (B)
Enjoy an energetic breakfast at your hotel before spending the day exploring Rome on your own or by selecting one of our regular tours in the city or its surroundings. Return to the hotel for your last overnight in Rome. (B, D)
After breakfast, pick up at your hotel at 7:00 am approximately. Departure by coach heading south crossing the regions of Lazio and Campania. Arrival in Naples and short panoramic tour climbing up to Vomero hill to enjoy beautiful views over the Gulf of Naples with the Vesuvius, Capri, Ischia and Procida and the city below; time to take some nice pictures. Descending towards the port of Mergellina, you will leave the city and travel south towards Mount Vesuvius and, once you reach the town of Pompeii, you will have lunch with the real Neapolitan pizza! After lunch, you will enter into one of the most important archaeological sites in the world: a UNESCO World Heritage Site, the ruins of Pompeii, with Skip the Line entrance and a guided tour. Visit the haunting ruins of Pompeii, traveling back in time to the tragic days in 79 AD when the silent Mount Vesuvius suddenly erupted, covering the prosperous Roman city in deadly volcanic ashes and poisonous gases, leaving this prosperous city crystallized until our days. After the visit, you will drive along the Sorrentine Coast, arriving in Sorrento for dinner (dress code: jacket for men) and an overnight in your new hotel. (B, L, D)
Breakfast at hotel and travel to Noto, a picturesque fishing town popular for its stately Baroque architecture. Visit Cathedral of San Nicolò, recently restored after a earthquake, and then have a nice walk in the town’s center. Continue along the south coast to Syracuse, on Sicily’s southeastern tip. Visit “Parco Archeologico della Neapolis”, Syracuse’s famous archaeological area, home to a vast collection of Greek and Roman ruins from all over Sicily. Head inside to see impressive landmarks such as the Greek Theater, the Roman Amphitheater and the Ear of Dionysius - an artificial limestone cave. After the visit, cross one of the city’s bridges for a visit to the island of Ortygia - the most ancient part of Syracuse - home to a wealth of Baroque churches and medieval palaces. In the late afternoon arrive in Taormina, check in to your hotel and enjoy dinner. (B, D)
Breakfast at hotel and travel to Ragusa and visit of the enchanting historical center “Ibla”, with its stunning baroque palaces and church_es; together with other seven cities in the Val di Noto, Ragusa is listed among the UNESCO World Heritage Sites. Visit the old gate of San Giorgio, the Giardini Iblei and then walk to Pi_azza Pola where we will visit the church of San Giuseppe: a little gem. Be enchanted by the elegant Cathedral of San Giorgio, the Church of the Souls in Purgatory and the magnificent Cosentini palace, one of the most interesting Late Baroque palaces in Sicily! Arrive in hotel, dinner and overnight at Hotel Poggio Del Sole or similar. (B, D)
Early breakfast and departure to Erice, a me_dieval village stacked into the side of Monte San Giuliano.Many say that little has changed in the village since the sixth century, and its labyrinth-like twist of lanes is perfect for a cool and pleasant morning amble. Continue to visit the Saline, an extraordinary lagoon, where history, nature, archeology find a perfect synthe_sis and allow the visitor to try different, unique and charming experiences. Afterwards, we’ll set off to Marsala, whose lands are known for its Marsala wine. You’ll take part in a sensorial experience, for you will visit a traditional tavern and taste regional products during a light but unforgettable lunch. Return to your coach and travel to Agrigento, your final destination of the day. Visit Ancient Greek monuments and ruins at the Valley of Temples (entrance included) - a UNESCO World Heritage site - and learn about archaeological relics like the Classical Temple of Concord the Temple of Hercules; the Temple of Jupiter, one of the largest Doric-style buildings. Check in to your hotel in the evening. Dinner and overnight at Hotel Della Valle or similar. (B, L, D)
After breakfast, get ready for an exciting excursion to the island of Capri: one of the most exclusive summer destinations of the Mediterranean! Depending on weather and sea conditions, you will admire the dreamy Blue Grotto on a small rowboat. Afterward, free time for lunch at a local (not included) and then roam the island at your own pace. Once back on the mainland, return to hotel for dinner and last overnight in Sorrento. Overnight at Michelangelo Hotel or similar. (B, D)
Arrive in Palermo and transfer to your hotel. That night, have dinner in the hotel and rest up for the adventure that lies ahead. (B)
Breakfast at hotel, then spend a leisurely morning exploring Sorrento. In the afternoon, reach the port of Naples and board on the Tirrenia/Snav ferry to Palermo. Let the waves rock you to sleep. Overnight on ferry boat. Dinner and breakfast are not included on the ferry. (B)
Mount Etna, the largest active volcano in Europe and the highest mountain in Italy. Learn about volcanic activity and marvel at the old lava fields and black magma rock that comprises Etna’s landscape. If weather permits, you have a chance to climb to the summit (1800 m). After, return to Taormina, the beautiful and romantic town located on Mount Tauro. Return to Taormina in the afternoon and spend the rest of your day at leisure. Overnight at . (B)
Enjoy breakfast at hotel, then head out on a morning excursion to Monreale, recently included on the UNESCO World Heritage List, an ancient royal town famous for its almonds, olive oil and citrus fruits, as well as for its fine Norman architecture. Visit the elaborate Cathedral of Monreale and then enjoy some shopping of local delicatessen and souvenirs. Back to Palermo and continue with a walking tour of the city. Wander the streets of the Old Town, hearing tales of Palermo’s 3,000-year history and discovering attractions like Palermo Cathedral. Walk inside the impressive-looking place of worship and marvel at its arches, cupolas and mosaics - with an incredible mix of influences coming from several dominations on the island. Enjoy free time in the late afternoon and return to your hotel for dinner. Overnight at Mercure Hotel or similar. (B, D)
Enjoy one final breakfast before the tour services comes to an end. (B)
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
$150.00 International airfare per person or as discounted
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
$200.00 International business class airfare per person or as discounted |
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
NIL International package, tour, or cruise per booking |
|
$ Other Services dependent on service explained to you |
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
Mastercard - an additional 2.0% applies
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.