River/Barge Cruise
21 days
$AUD 653 per day
Departure: Porto, Portugal
Arrival: Bordeaux, France
River/Small ship/Barge
Regions united by fine wines
Welcome to Porto, Portugal’s second city. Built on the hills overlooking the mouth of the Douro River, Porto – also referred to as Oporto – this bustling city is the capital of the Northern region. The city was named by the Romans for its port, which was an integral link to Lisbon in the south. It was listed as a UNESCO World Heritage Site for its 2,000-year history and many well-preserved buildings and monuments.
Your friendly crew are ready to welcome you on board your luxurious Scenic Space-Ship. Settle in to your luxurious suite and enjoy a cocktail reception this evening to toast the journey ahead.
Wake in the city of Porto, a 2,000-year-old city that lent its name to the nation of Portugal. And while it is awash in history, it has a youthful vibe. Porto is both hip yet opulent, where street art adorns ancient city walls and historical buildings are decorated with intricate colourful tiles.
Freechoice:
Explore the region with one of this morning’s Scenic Freechoice excursions:
Guided tour of Porto: Discover the rich culture and history of Porto on this guided tour, which includes a visit to the iconic Palacio da Bolsa. Located in the heart of the city, this 19th-century neoclassical building boasts stunning architecture and intricate detail, including the Arab Room, adorned with stunning Moorish-inspired decorations and with a ceiling made entirely of gold leaf. After your guided tour you have ample free time so why not explore the Bolhão Markets? This historic market has been in operation since 1914 and offers visitors a glimpse into the local food and culture. It’s a great way to mingle with locals and enjoy the bustling atmosphere.
Active tour of Porto including cable car: Walk from the ship to board a rabelo (a traditional wooden cargo boat). Travel from Porto to Gaia (or Vila Nova de Gaia) where you’ll take a cable car ride to the Dom Luis bridge, which crosses the Douro River. Walk across the bridge towards Porto Cathedral, Sao Bento railway station, and the bustling street of Rua das Flores.
Decorative blue tiles are synonymous with Portugal and this afternoon you will learn about their history while creating a masterpiece of your own during a tile painting workshop.
Your first port of call along the Douro is the quaint village of Entre-os-Rios. From here, you will set out to explore the verdant Douro Valley, with options to enjoy a hike, sample local wines, or visit a city known as the ‘cradle of Portugal’.
Freechoice:
Choose from one of today’s Scenic Freechoice excursions:
Paiva Walkways: Explore nature at its finest on an active hike along the Paiva River. A wooden walkway snakes its way down a rocky hillside in Arouca Geopark, a UNESCO Global Geopark comprising a mountainscape carved by rivers, and the longest suspended pedestrian bridge in the world, at 520 metres long. This active tour requires a high degree of fitness due to a large number of stairs, uneven terrain and a walking distance of approximately 4 kilometres.
Quinta da Aveleda: Transfer by coach to this 150-year-old wine producer for a tour and tasting. Explore the fairytale-like property of Quinta Aveleda, a renowned sparkling wine producer set on an impressive estate. A highlight of this tour are the enchanting gardens.
Excursion to Guimarães: Fondly referred to as the birthplace of Portugal, Guimarães was the seat of the first King of Portugal and home to the impressive Ducal Palace. Visit the well-preserved UNESCO World Heritage-listed city and explore the palace, which dates to the 15th century and displays an historic collection of tapestries, furniture, ceramics, weapons and more. You will also have free time to explore the city on your own.
Relax on board this afternoon as you cruise to Regua, the largest of the riverside towns and an excellent base for exploring the Douro Valley. This region is famous for producing Port wine, with rolling vineyards on the terraced hillsides and wineries dating back to the 18th century. Upon arrival this afternoon you can enjoy a visit to the excellent Douro Museum.
Learn about the history, culture and traditions of the region of the Douro Valley at Douro Museum. It’s set in a fully restored 18th century building that once housed The Company, which was responsible for the demarcation of Douro wines, as well as being a place where wines and winemaking tools were stored. After the museum visit, enjoy a drink of local port or port tonic on the terrace overlooking the magnificent Douro Valley.
This morning join you fellow guests for an excursion to the Varosa Valley, the first demarcation region of sparkling wine. Visit the charming village of Tarouca where you'll explore the restored Monastery of Saint John of Tarouca. Walk the fortified bridge of Ucanha, Portugal’s first toll bridge spanning the Varosa River which was built during the 14th and 15th centuries.
Freechoice:
Choose one of this afternoon’s Scenic Freechoice activities:
Excursion to Lamego: Take a coach to the town of Lamego, nestled among terraced vineyards that were the first to produce world-famous port wine. The city prospered in the 18th century and is a fascinating place to wander, with its many fine Baroque structures. Your tour will culminate at the stunning Cathedral of Our Lady of the Assumption, standing gracefully overlooking the town. The front of the cathedral is lined by a zigzagged staircase decorated in traditional blue and white tiled mosaics leading down to the town centre. You will have the option to take a self-guided tour of the museum and will be offered a tasting of local produce.
Mateus Palace: Transfer by coach to Mateus Palace, considered one of the best examples of Baroque civil architecture in Portugal. Built in the first half of the 18th century, the former family home features rooms with original furniture and ornately carved ceilings; a library that contains one of the first illustrated editions of Os Lusiadas, Portugal’s most significant epic pm; and a manicured garden dotted with statues, hedges, a cypress tunnel and reflective ponds.
Port Wine Blending Class: Ever wanted to know how an nologist creates their beautiful blends? Well today you will find out. Visit Quinta de Pacheca and marvel at the glorious vineyards and old cellar before taking a hands on workshop where you will learn about the blending process.
Today you’ll enjoy a relaxing day on board, as you sail towards Vega de Terron.
Spend the morning soaking up the sunshine on the Sun Deck as you enjoy the Douro scenery rolling during a full day cruise through the Douro Valley’s Vinhateiro wine growing region. A World Heritage-listed Site, Vinhateiro has a history of wine production that stretches back for 2,000 years. In fact, its impeccable port wines have been world-famous since at least the 18th century.
Wake this morning in the city of Vega de Terron, located on the border of Portugal and Spain and at the confluence of the Douro and Águeda rivers. This small town remains beautifully unspoiled, with quiet streets, lush landscapes and welcoming locals. It’s a popular gateway to the university town of Salamanca, which you will have the opportunity to explore today.
Freechoice:
Explore your way with one of today’s Scenic Freechoice excursions:
Salamanca Full Day Excursion: Known as the ‘golden city’ for its honey-coloured sandstone architecture. Salamanca is home to two cathedrals, one dating to the 12th century and the other to the 16th century, which you will see on today’s guided tour. You will also visit a market to taste local delicacies such as olives, cheese and smoked ham, and you’ll have free time to explore and enjoy lunch at your leisure.
Freixo de Espada à Cinta with silk museum: Visit the village of Freixo de Espada à Cinta. Legend has it the Dinis King of Portugal founded the town in the 14th century. The town is also the only place in Portugal where handcrafted silk is still processed entirely by hand, and on this guided tour you will visit a silk museum.
Wake in the village of Pocinho, established as the terminus of the Douro Railway in 1887, a great location to explore more of the Douro Valley.
Freechoice:
Explore your way with one of this morning’s Scenic Freechoice excursions:
Côa Valley Museum: Transfer by coach to the Côa Valley Museum. The museum is a great introduction to the region’s paleolithic rock art sites through original artefacts and digital technology; on your visit you’ll enjoy a pre-historic workshop.
Tastes of the Côa Valley: Visit Casa Painova estate for a demonstration on how sweet almonds are produced and learn how these nuts are harvested and used in desserts and pastries. Enjoy a tasting of almonds, olives and fruit products.
This afternoon, relax as you cruise towards Pinhão.
Wake this morning in Pinhão, set on one of the prettiest parts of the Douro River. This small village is surrounded by terraced vineyards and produces exceptional port wine.
This morning, transfer to the charming village of Provesende, located on a plateau with spectacular views of the region’s fertile rolling landscape. Wander through the village and visit the church, discover the old bakery, learn how traditional handicraft is made, and look inside the historic manor house, Morgadio da Calçada, where you’ll enjoy a tasting of delicious bola.
Freechoice:
Choose one of this afternoon’s Scenic Freechoice activities:
Kayaking along the Pinhão River: Explore this beautiful region as you glide past impressive landscapes of terraced vineyards, patchworked farmland and sprawling estates via kayak on the Pinhao River, a tributary of the Douro.
Quinta vineyard hiking: Take a guided hike through the breathtaking vineyards of Quinta in the Douro Valley. Enjoy stunning views across the Douro River, learn about the winemaking process and sample some of their wines.
Quinta tasting: Visit Quinta da Roêda estate for a tasting of the region’s most famous export. On a guided walking tour, you’ll learn the secrets of the vineyard. Finish in the estate’s visitors’ centre, housed in the old stables that have been restored in traditional Douro style, the perfect location for a tasting of port wines.
Enjoy time at leisure as you continue to sail along the spectacular Douro River. Your Scenic Space-Ship will arrive back in Porto this afternoon, where you’ll experience an exclusive classical concert tonight.
Enrich
This evening’s Scenic Enrich:
Classical concert in Sao Francisco Church: From the ship, take a short walk (with some stairs) to Sao Francisco Church, which is one of the most iconic sites in Porto. Built in the 13th century, the Gothic church has an alter decorated with intricately carved wood swathed in gold. All guests will enjoy a performance of classical music.
Wake in Porto, ready for a day of unique experiences, whether that be a ride on a traditional boat, playing a round of golf or sampling wine in one of the most famous cellars in the city.
Freechoice:
Explore your way with one of today’s Scenic Freechoice activities:
Excursion to Aveiro with a cruise: Take a coach to Aveiro, a city resplendent in Art Nouveau architecture and famed for its canals. Enjoy a guided walking tour of the city and cruise the waterways in a brightly coloured moliceiros flat-bottomed boat.
Round of golf: Golfing enthusiasts will have the opportunity to tee off here in Porto, a city known for its top golf courses. Play 6 holes at the Quinta do Fojo Golf club, one of Porto's most popular courses. Quinta do Fojo is a spectacular course set in a walled estate which houses gardens, lakes, woods and a historical Manor House, founded in 1714. This activity is for experienced golfers only and to participate guests must bring their 'Golf Handicap Certificate'. If this is not provided you will be unable to participate in this Scenic Freechoice activity. It is recommended that participants bring sunscreen and a hat with them.
Wine tasting in Vila Nova de Gaia: Travel to Vila Nova de Gaia to visit one of Porto’s most famous cellars, Cockburn’s Port. Enjoy a guided visit and a tasting.
This afternoon you will have free time in Porto to explore the city at your own leisure. Return to your Scenic Space-Ship this evening for a farewell dinner.
This evening you will take an illumination cruise through Porto to see the city lit up at night, including the bridges that span the Douro.
Your ultra-luxury Scenic Space-Ship will be docked in Bourg today, a picturesque town set on a rocky promontory. Built as a defensive château, it’s a maze of ancient alleyways, moats and bell towers on the Dordogne.
Freechoice:
Choose from today’s Scenic Freechoice activities:
Bourg tour with carriages Museum: Situated inside the grounds of Bourg Castle, visit the carriages Museum with a local guide and discover the unique collection of horse-drawn carriages on display. In addition, visit the 16th-century passageway to the guard’s rooms and immense WWII oil tanks.
Full day excursion to Cognac: The fortified city of Cognac is renowned for producing some of the world’s finest brandy. You’ll be taken on a walking tour of the town and have some free time to explore on your own, followed by lunch at a local restaurant. After lunch, you will travel to the breathtaking estate of famed Rémy Martin, which you will tour before sampling some of the cognacs.
Today you’ll continue your exploration of Bordeaux and its surrounding regions.
Freechoice:
Explore your way with one of this morning’s Scenic Freechoice excursions:
Cité du Vin Museum: Take a local tram to the Cité du Vin Museum and enjoy an interactive journey of wine discovery. The Cité du Vin gives a different view of wine, across the world, across the ages, across all cultures and all civilisations.
Tour Bordeaux by Motorbike & Sidecar: Join your host as you cruise through Bordeaux in the side car and/or on the back of a motorcycle. Starting in the Chartrons district you will see the Place de la Bourse, the Porte Cailhau and Saint Croix before crossing to the right bank where you will explore the Saint-Pierre district.
Visit Arcachon: Join your local guide for a walking tour of the charming bayside town of Arcachon, finishing your visit at Baltard market, an undercover food hall where stallholders tout local delicacies. Enjoy some time at leisure to explore this elegant town yourself or wander to the seven-kilometre-long beach Plage d’Arcachon, which borders the main shopping and dining precinct.
This afternoon you’ll enjoy time at leisure on board as you sail towards Bourg.
This morning you will wake in the fascinating city of Bordeaux, which you can explore by foot, bike or through a cooking class. It has been an important trading port since the Middle Ages, thanks to its strategic location on the river flowing to a sea port.
Freechoice:
The choice is yours with this morning’s Scenic Freechoice:
Guided tour of Bordeaux: Join your local guide on a tour of Bordeaux. Discover the highlights of the city by coach and on foot, such as the magnificent Gothic cathedral and Place de la Bourse, which is home to the famous ‘Water Mirror.’ Along the way, you’ll learn interesting facts about the city’s history, culture and way of life. Afterwards you'll have free time to explore the streets and go shopping at your leisure.
Cycling tour of Bordeaux: Pedal through historic Bordeaux on a guided cycling tour. Cross bridges to see the Royal Gate and the Palais Rohan, relax in pretty public gardens and sample delicious treats such as canelé, a custard cake.
Shop with a chef & Scenic Culinaire: Gourmands can join Scenic’s on board chef on a visit to a local food market where you will have an opportunity to shop for and taste the best ingredients this region has to offer. Upon returning to your Scenic Space-Ship, head to the Scenic Culinaire cooking school for an interactive cooking demonstration making some of France’s most popular and delicious dishes using the ingredients you have just bought.
Back on board, your Cruise Director will organise a special treat for you, with a tasting of fresh Oysters delivered straight from the waters of Arcachon Bay.
Enrich
This evening’s Scenic Enrich:
Les Bassins de Lumiere: You will be given after-hours access to Les Bassins de Lumierès this evening, Bordeaux's former submarine base which has been transformed into an impressive art installation. On arrival, you will be welcomed with a glass of champagne and be immersed in the exhibit with an exclusive show.
Today you have the choice between many different experiences in the region surrounding Cadillac, from its bucolic countryside to its historic castles.
Freechoice:
This morning explore your way with one of these Scenic Freechoice excursions:
Sauternes by coach: Venture into the Sauternes region with a visit to either Château Rayne Vigneau or Château La Tour Blanche (the group will be split into two). Enjoy a delicious tasting of the chateau’s fine wines as you take in the stunning views of the vineyard and surrounds.
Sauternes by bike: Cycle through the rolling vineyards of Sauternes to the Grand Cru Classé estate of Chateau Mayne la Merci for a tasting. Learn the history of winemaking here and the process involved in production from time of harvest, grape to wine, length of maturing and, of course, the tasting pleasure.
Freechoice:
Choose from this afternoon’s Scenic Freechoice activities:
Roquetaillade Castle: The first fortress here was built by Charlemagne, or Charles the Great, in the 10th century. Today, the architectural jewel of Roquetaillade Castle, which comprises two castles and a chapel, dates from around the 13th century. You'll tour the castle with the family whose ancestors have resided here for more than 700 years.
Biking to Château Benauge: Join a local guide as you cycle through the landscapes of the Gironde towards the impressive Château Benauge. The Château, which dates to the 11th century, maintains a strategic position at one of the highest points of the Gironde allowing for breathtaking views.
Château Toulouse-Lautrec: This historic estate dates back over five centuries and is considered one of the oldest estates in the region. Château Toulouse-Lautrec was the family home of renowned French artist Henri de Toulouse-Lautrec. During a guided tour you will discover the historic rooms of the estate including the apartments of the famous painter, which still house some of his greatest works.
Board an included flight from Porto to Bordeaux where you will be welcomed on board by the friendly crew of the Scenic Diamond.
The name Médoc is synonymous with exceptional wines. Considered the world’s leading red wine producer, Médoc has been a winemaking region since the 18th century. Today you will have the chance to explore this remarkable wine region.
Freechoice:
Explore your way with a Scenic Freechoice excursion:
Medoc wine tasting by coach: With more than 16,000 hectares of vineyards across eight appellations, Medoc is home to the epic ‘Route des Chateaux’, or ‘Route of Castles’. On this coach tour you will travel through this scenic region to a local winery and enjoy a tasting of their wines.
Medoc wine tasting by bicycle: Discover the spectacular Médoc countryside by e-bike today and see many grand aristocratic châteaux in the world’s leading red wine producing region. Afterwards, sample the region’s finest at one of the prestigious estates.
Enrich
Tonight, enjoy an exclusive Scenic Enrich experience:
Classical Concert at Chateau d’Agassac: Set in spectacular surrounds in the Médoc countryside, Château d'Agassac is truly enchanting. Dating back to the 13th century the Château is one of the oldest winemaking establishments in the region and is the venue for your unforgettable evening concert.
Wander through the château and its gardens and soak in the ambiance of this magnificent property before a string quartet performs classical masterpieces for your enjoyment.
Freechoice:
Choose from one of these Scenic Freechoice activities:
Walking tour of Libourne: Join your local guide for a walking tour of Libourne, the fortified harbour town with a rich history linked to the trade of wool, wine, salt and wood.
Wine tasting at Château Siaurac: Located in the prestigious Pomerol wine-growing region, Château Siaurac is the largest and most iconic estate of the appellation.
Biking and tasting at Château Siaurac: Cycle through this acclaimed wine-growing region to the impressive estate of Château Siaurac where you will learn about the wines produced at this property and enjoy a tasting.
Paint and Pour: Join a local artist for a class on the Sun Deck of Scenic Diamond. Enjoy the magnificent river views, learn watercolour techniques and create your own masterpiece while sipping on delicious local wines.
This afternoon your Scenic Space-Ship will sail onwards to Fort Medoc where you will dock overnight.
This morning is spent on board relaxing as you cruise into the beautiful 13th century port of Libourne. Head up to the Sun Deck to bask in the sunshine and enjoy the scenery along the Dordogne River rolling by. Or perhaps drop into Scenic Culinaire for a French cooking class.
Spend the afternoon in the nearby town of Saint-Émilion, a World Heritage-listed medieval village with world-famous wineries, beautiful architecture and historic monuments. You will enjoy a guided tour of the caves and catacombs beneath the city, including a Monolithic church built from limestone, whose 38-metre-long bell tower can be seen above ground.
This evening your Scenic Space-Ship will be docked overnight in Libourne.
This morning you will sail towards Blaye. Most famously, this petite hamlet is home to a World Heritage-listed citadel that was constructed to protect Bordeaux city, from enemy attacks.
Freechoice:
This morning, choose your Scenic Freechoice activity:
Walking tour of Blaye: Stroll through the charming city of Blaye with a local guide, a World Heritage-listed monument that overlooks the Gironde Estuary.
Active walking tour of Blaye: Tour the fascinating citadel of Blaye on an active walking tour with a local guide. Gain an understanding of the defence system created by the famous architect Sébastien Vauban.
Guided cycling along the Captain’s Road: Join an active cycling tour along the Captain’s Road, which is named in honour of the WWI captains who chose to purchase their homes along this beautiful stretch of waterway in the early 20th century.
Visit Chateau de la Roche Courbon:In the 15th century, Château La Roche Courbon was built on a high cliff overlooking the River Bruant. Guests will discover this fortified castle transformed into a historic château with sprawling manicured gardens during a guided visit.
This afternoon your Scenic Space-Ship will make its way back to Bordeaux for your final evening on board.
This morning will be spent cruising towards Cadillac.
Founded in the 13th century, the charming, fortified city of Cadillac is centred around its magnificent château. Seventeenth century French explorer Anthony Laumet rose high in the French fur trade and in 1701 established the port of Fort Pontchartrain du Détroit, which would become modern day Detroit where the American auto industry began. The Cadillac car is named in his honour.
Disembark after breakfast and transfer to Bordeaux airport or train station for your onward journey.
Please note: The Gironde, Dordogne and Garonne waterways are part of a tidal river system which results in changing water levels in the region. Every effort is made to keep to the brochure itinerary however based on tides it will be amended or modified. Please refer to our terms and conditions.
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Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.