River/Barge Cruise
25 days
$AUD 525 per day
Departure: Amsterdam, The Netherlands
Arrival: Bordeaux, France
River/Small ship/Barge
Savour the beauty and romance
Welcome to Amsterdam. The Netherland’s capital city is a treasure trove of architectural beauty, masterpiece-filled galleries, tranquil scenes of boats putting along 16th-century canals, narrow cobbled laneways filled with boutiques and cafes, and streets busy with cyclists criss-crossing their way about town. Often referred to as the Venice of the North, much of the UNESCO-listed canal system exists today as it did hundreds of years ago, lined with well-preserved canal houses and intersected by charming bridges.
Raise your glass to the marvellous cruise ahead of you at this evening’s welcome reception.
Please book your flight to arrive into Amsterdam prior to 05:00 PM.
This morning will be spent on board your luxury Scenic Space-Ship sailing towards Utrecht. Relax on the Sun Deck as you enjoy the scenery rolling by.
At lunch time you will arrive at Utrecht, a canal lined city boasting a multitude of green space, lively streets and hidden alleyways leaving you intrigued by what is around the next corner.
Freechoice:
Select from the following Scenic Freechoice activities and explore your way:
Highlights of Utrecht: The city of Utrecht is dotted with green parklands and lively canals lined with terraces and warehouses. The medieval Old Town houses the impressive Domtoren which acts as a beacon guiding its visitors back to the centre of the city. Explore all this and more during your tour with an expert local guide.
Excursion to De Haar Castle: A true fairy tale, De Haar Castle is the largest castle in the Netherlands and has all you could ever want from a castle and more. Cross the suspension bridge that spans the impressive moat to this truly remarkable castle. Inside, wander the rooms furnished with classic furniture and admire the turrets and towers, several offering wonderful views out to the spectacular rose gardens.
You will arrive in Veere this morning, one of The Netherland’s prettiest villages whose historic harbour is filled with bobbing yachts. While its beginnings date to the 13th century, Veere flourished in the 16th century when it became an important port for Scottish wool. This prosperity lasted two centuries, and to this day Scottish ties are strong.
Freechoice:
A range of Scenic Freechoice activities are on offer to choose from this morning:
Guided City Tour: Discover many of the hundreds of heritage buildings of Veere on a guided tour. Set on the Veerse Meer Lake, the village is home to a harbour lined with Scottish merchant houses, a 15th century town hall with tower, a defensive tower that was later used as an inn and lighthouse, and Grote Kerk, an imposing Gothic church that has also been used as a hospital and poorhouse.
Cycling Tour: Join your local guide as you ride though the village of Veere, seeing all its key sights as well as the unspoilt natural beauty along the dykes in the surrounding area.
Delta Works Visit: Transfer from Veere to tour the Delta Works, a complex series of dams purposely created to protect the population on the Delta plain from flooding. Discover this impressive engineering feat and see one of the Storm Surge Barrier that make up the project.
This morning you will arrive in Belgium’s second city, Antwerp.
Freechoice:
Today offers a variety of Scenic Freechoice excursions to choose from:
Guided walking tour: Join your local guide on a walking tour through this beautiful city, known as the diamond capital of the world. Explore sights such as the impressive Cathedral of Our Lady, Steen Castle, the Medieval fortress, and main square lined with extravagant buildings.
Excursion to Ypres & Passchendaele: On a full day excursion from Antwerp, visit the towns of Passchendaele and Ypres to learn about the WWI battle of Passchendaele. Visit memorials dedicated to the 325,000 allied troops who perished during this terrible battle, learn about the strategies put in place to defend against the German troops and learn how this region was rebuilt in the aftermath. Tour includes lunch in a local restaurant.
Excursion to Bruges: Transfer via coach to Bruges where a local guide will walk you through the main sights of the city including the medieval centre. Highlights will include the medieval Bell Tower and the Belfry of Bruges. Please note: Due to uneven surfaces (cobblestone) and extensive walking, tour is recommended for guests with a high level of fitness.
Craft Beer & Chocolate pairing: Some of Belgium's most iconic culinary delicacies are Chocolate and Beer. Today join your local expert guide and take your taste buds on a journey of flavour while learning and appreciating how the complex flavours of local craft beer and chocolate pair.
Spend the afternoon exploring the city of Antwerp at your own pace or return to your Space-Ship.
Located at the edge of the Veluwe nature reserve, the city of Arnhem offers a beautiful landscape surrounded by dense forest, lush green parklands and riverside promenades.
Freechoice:
Make your choice from this afternoon’s Scenic Freechoice excursions:
Arnhem Airborne Museum: Visit the Arnhem Airborne Museum with your local guide to learn about the Battle of Arnhem. The Airborne Experience allows you to follow in the footsteps of British parachutists as they made their way to Arnhem in September 1944 and to meet the cheering citizens who had been oppressed by the German occupiers for four long years.
Biking tour of Arnhem: Join your fellow travellers on an active biking tour of the Arnhem region. Enjoy commentary from your local guide and take in the beautiful countryside as you stop at some key attractions.
Netherlands Open Air Museum: Discover the stories and immerse yourself in life in Holland from years gone by. Your local guide will take you on an exploration of this fascinating 44-hectare outdoor museum, to see replicas of historic houses, mills and farmhouses, and to learn about Dutch work, customs and traditions.
Het Loo Royal Palace: Het Loo Palace dates to 1685 and served as the royal family's summer home for centuries. Since 1984 it has been turned into an incredible museum showcasing the rich history of the Dutch royal family. Travel to the town of Appeldorn and admire the elaborately decorated rooms, an impressive collection of coach stables and the magnificent gardens of Paleis Het Loo.
Your Scenic Space-Ship will be sailing towards Dusseldorf this morning.
Dusseldorf is an affluent city, which was dubbed ‘Little Paris’ by Napoleon. The city is filled to the brim with museums and galleries, one of the world’s most luxurious shopping streets, an old town with around 260 pubs and bars, and a harbour precinct that blends the old with new: historic quay walls, warehouses and silos neighbour striking architecturally designed buildings by the likes of Frank Gehry.
Freechoice:
Choose from one of this today’s Scenic Freechoice:
City walking tour: Explore Düsseldorf on a guided walking tour, from its gentrified harbour to its charming old town. Transformed from a once abandoned area to a haven of architectural masterpieces, Media Harbour is a fascinating mix of old and new. The Old Town is referred to as the world’s longest bar for its high concentration of drinking spots and is also home to the 450-year-old city hall and Castle Tower, which dates to the 13th century.
Cycling tour: Cycle along the banks of the Rhine River towards one of the most historic regions of Dusseldorf, Kaiserswerth. Enjoy the wonderful scenery, including the fortress that has protected this region for over 1,000 years.
Dusseldorf's Altbier: Take the opportunity to learn all about Dusseldorf's long tradition of beer production. Visit some well-known microbreweries and sample some delicious Altbier, the traditional ale produced in this region. The beer is named for the old method in which it is produced, using top-fermentation.
Dusseldorf – City of Art: Dusseldorf is a fascinating city were medieval buildings and modern skyscrapers co-exist. Learn about the artistic heritage of Dusseldorf starting in the historic Old Town and making your way to the Media Hafen. Transformed from a once abandoned area to a haven of architectural masterpieces, Media Harbour is a fascinating mix of old and new. Your tour concludes at the K 21 Museum where you can take a self-guided exploration of the contemporary exhibits.
Today sail along the curvaceous path of the Moselle River past quaint half-timbered villages, vine-covered slopes and hilltop castles that are perched proudly overlooking the river.
Relax in the opulence of your suite, many of which have a window that converts into a Scenic Sun Lounge, allowing you uninterrupted views to watch a rolling tapestry of the Moselle Valley during this full day of cruising. This afternoon you will be able to indulge in a Moselle Wine Degustation to sample local varieties.
Your Scenic Space-Ship will arrive in the medieval town of Cochem this evening.
A medieval gem resting on the banks of the Moselle River, Cochem will make you feel as if you are stepping directly into a fairy-tale. The traditional town is nestled on the riverbanks, with pastel-coloured buildings, half-timbered houses, cobbled laneways and an enchanting medieval hilltop castle surrounded by sloped vineyards.
Freechoice:
Explore the charms of Cochem your way with your choice of Scenic Freechoice activity:
Walking tour of Cochem: Take a short transfer to Reichsburg Castle, which dates to the Middle Ages. Enjoy a guided tour of the castle, which features a knight’s hall, trophy room and cellars, before wandering down to the Old Town seeing many historic buildings along the way.
Cycling tour of Cochem: Join a local guide and hop on one of Scenic’s e-bikes to explore the town of Cochem and the surrounding region. See the impressive Reichsburg Castle sitting proudly above the city and ride through winding streets past half-timbered houses.
This afternoon you will set sail for Bernkastel.
This morning you will wake in the fascinating city of Bordeaux, which you can explore by foot, bike or through a cooking class. It has been an important trading port since the Middle Ages, thanks to its strategic location on the river flowing to a sea port.
Freechoice:
The choice is yours with this morning’s Scenic Freechoice:
Guided tour of Bordeaux: Join your local guide on a tour of Bordeaux. Discover the highlights of the city by coach and on foot, such as the magnificent Gothic cathedral and Place de la Bourse, which is home to the famous ‘Water Mirror.’ Along the way, you’ll learn interesting facts about the city’s history, culture and way of life. Afterwards you'll have free time to explore the streets and go shopping at your leisure.
Cycling tour of Bordeaux: Pedal through historic Bordeaux on a guided cycling tour. Cross bridges to see the Royal Gate and the Palais Rohan, relax in pretty public gardens and sample delicious treats such as canelé, a custard cake.
Shop with a chef & Scenic Culinaire: Gourmands can join Scenic’s on board chef on a visit to a local food market where you will have an opportunity to shop for and taste the best ingredients this region has to offer. Upon returning to your Scenic Space-Ship, head to the Scenic Culinaire cooking school for an interactive cooking demonstration making some of France’s most popular and delicious dishes using the ingredients you have just bought.
Back on board, your Cruise Director will organise a special treat for you, with a tasting of fresh Oysters delivered straight from the waters of Arcachon Bay.
Enrich
This evening’s Scenic Enrich:
Les Bassins de Lumiere: You will be given after-hours access to Les Bassins de Lumierès this evening, Bordeaux's former submarine base which has been transformed into an impressive art installation. On arrival, you will be welcomed with a glass of champagne and be immersed in the exhibit with an exclusive show.
Today you’ll continue your exploration of Bordeaux and its surrounding regions.
Freechoice:
Explore your way with one of this morning’s Scenic Freechoice excursions:
Cité du Vin Museum: Take a local tram to the Cité du Vin Museum and enjoy an interactive journey of wine discovery. The Cité du Vin gives a different view of wine, across the world, across the ages, across all cultures and all civilisations.
Tour Bordeaux by Motorbike & Sidecar: Join your host as you cruise through Bordeaux in the side car and/or on the back of a motorcycle. Starting in the Chartrons district you will see the Place de la Bourse, the Porte Cailhau and Saint Croix before crossing to the right bank where you will explore the Saint-Pierre district.
Visit Arcachon: Join your local guide for a walking tour of the charming bayside town of Arcachon, finishing your visit at Baltard market, an undercover food hall where stallholders tout local delicacies. Enjoy some time at leisure to explore this elegant town yourself or wander to the seven-kilometre-long beach Plage d’Arcachon, which borders the main shopping and dining precinct.
This afternoon you’ll enjoy time at leisure on board as you sail towards Bourg.
Your ultra-luxury Scenic Space-Ship will be docked in Bourg today, a picturesque town set on a rocky promontory. Built as a defensive château, it’s a maze of ancient alleyways, moats and bell towers on the Dordogne.
Freechoice:
Choose from today’s Scenic Freechoice activities:
Bourg tour with carriages Museum: Situated inside the grounds of Bourg Castle, visit the carriages Museum with a local guide and discover the unique collection of horse-drawn carriages on display. In addition, visit the 16th-century passageway to the guard’s rooms and immense WWII oil tanks.
Full day excursion to Cognac: The fortified city of Cognac is renowned for producing some of the world’s finest brandy. You’ll be taken on a walking tour of the town and have some free time to explore on your own, followed by lunch at a local restaurant. After lunch, you will travel to the breathtaking estate of famed Rémy Martin, which you will tour before sampling some of the cognacs.
Another wonderfully preserved riverside town, Bernkastel is home to an atmospheric market square with buildings that date to the 13th century, one of the world’s most famous Riesling vineyards, Bernkasteler Doctor, and the ruins of Landshut Castle sitting high above on a hill, where archaeological remains from the 4th and 5th centuries were discovered in 2012.
Freechoice:
Decide how you will spend your day from the following Scenic Freechoice experiences:
Walking Tour of Bernkastel: Discover the town of Bernkastel, settled on the banks of the Moselle River. Your expert guide will explain the local architecture and culture during a guided tour and you will also have some time at leisure to discover Bernkastel on your own. Explore the pretty town with highlights including perfectly preserved half-timbered houses and the Renaissance-style Rathaus (Town Hall).
Excursion to Trier: Drive to Trier, a charming Roman city located near the Luxembourg border and the birthplace of Karl Marx. Explore this medieval town with a local guide to see the Porta Nigra, one of the best-preserved Roman gates in Germany, as well as the Trier Cathedral.
Wine tasting along the Moselle: The fertile banks of the Moselle River are a winemaker's paradise. Learn about the varieties that are grown and produced in this region at one of the most renowned wineries in the region. Guests will also have the opportunity to sample a selection of local wines.
Enrich
This evening's Scenic Enrich
Classical Concert at Liebfrauenkirche, Trier: Tonight, you are in for a special treat with a private classical concert in the breathtaking surroundings of Liebfrauenkirche, located in the heart of the Roman city of Trier. The Liebfrauenkirche, or Church of Our Lady, has been listed as a UNESCO world heritage site since 1986. During the concert, you can admire the incredible architecture and intricate stained-glass windows of the church as you are seduced by magnificent pieces of classical music.
Leaving Koblenz this morning you will cruise along the spectacular World Heritage-listed Rhine Gorge in the Upper Middle Rhine Valley towards Rüdesheim. This 65-kilometre stretch of the river is dotted with some 40 hilltop castles and fortresses that span a period of 1,000 years. Sailing down this section of the river is like being transported through the pages of a fairy-tale book.
The Rhine is abounded in myths and legends; folklore that has been passed on for generations, including the story of Lorelei. This enchanting female was betrayed by her sweetheart and spent her days bewitching men. As her punishment, she was sent to a nunnery, however on her way she jumped to her death in the river. Legend has her spirit casting spells on sailors who passed the rock, where a bronze statue sits today.
This afternoon you will disembark in Rüdesheim, a pretty town surrounded by steep vineyards that have been cultivating wine for a staggering two millennia.
Freechoice:
Make your selection for this afternoon's Scenic Freechoice tours:
Siegfried’s Musikkabinett Museum: From the pier take a mini train through the quaint winding streets of Rüdesheim to Siegfried’s Musikkabinett Museum where a local guide will introduce you to the weird and wonderful mechanical musical instruments. Afterwards enjoy free time to wander the town or take the cable car up to the Niederwald Monument where you’ll have breathtaking views over the river. This 17th century statue was built to commemorate the unification of Germany.
Hike & Cable Car: Join a local guide for a hike through the rolling vineyards of Rudesheim, a wine region famous for its Riesling, and enjoy spectacular views of the countryside and Rhine River below. After your hike, board the cable car to return to town.
Your Scenic Space-Ship will depart late this evening, allowing you some free time to wander the enchanting laneways of Rüdesheim.
Located where the Rhine and Moselle rivers meet, Koblenz has a melange of French and German cultures and it’s one of Germany’s oldest cities with a history spanning 2,000 years.
Freechoice:
Today's Scenic Freechoice are diverse and unique, decide what suits you:
Guided walking tour of Koblenz: Join your guide through one of the oldest cities in Germany. Explore the Florinsmarkt, the former political and economic centre of the city. On your way through the winding streets of the old town you will see impressive townhouses, each with its own unique history, charming squares and historic churches.
Marksburg Castle: From Koblenz drive to Marksburg Castle, perched high above the Rhine River. Tour this impressive medieval castle that holds the honour of being the only castle on the Middle Rhine that has avoided destruction over the years. The castle dates to 1117 and is a perfect example of medieval architecture. Note: This is for active guests only and requires a good degree of fitness and mobility.
Medieval Limburg: From Koblenz, travel by coach to the charming medieval town of Limburg an der Lahn. Here you will have the chance to walk the historic cobblestone streets lined with perfectly preserved half-timbered houses. Make your way up to the Cathedral that overlooks the city as well as the Alte Lahnbrucke, the Old Bridge that straddles the Lahn river.
Your Space-Ship will overnight in Koblenz, offering you the opportunity to explore the city after dark.
Today you have the choice between many different experiences in the region surrounding Cadillac, from its bucolic countryside to its historic castles.
Freechoice:
This morning explore your way with one of these Scenic Freechoice excursions:
Sauternes by coach: Venture into the Sauternes region with a visit to either Château Rayne Vigneau or Château La Tour Blanche (the group will be split into two). Enjoy a delicious tasting of the chateau’s fine wines as you take in the stunning views of the vineyard and surrounds.
Sauternes by bike: Cycle through the rolling vineyards of Sauternes to the Grand Cru Classé estate of Chateau Mayne la Merci for a tasting. Learn the history of winemaking here and the process involved in production from time of harvest, grape to wine, length of maturing and, of course, the tasting pleasure.
Freechoice:
Choose from this afternoon’s Scenic Freechoice activities:
Roquetaillade Castle: The first fortress here was built by Charlemagne, or Charles the Great, in the 10th century. Today, the architectural jewel of Roquetaillade Castle, which comprises two castles and a chapel, dates from around the 13th century. You'll tour the castle with the family whose ancestors have resided here for more than 700 years.
Biking to Château Benauge: Join a local guide as you cycle through the landscapes of the Gironde towards the impressive Château Benauge. The Château, which dates to the 11th century, maintains a strategic position at one of the highest points of the Gironde allowing for breathtaking views.
Château Toulouse-Lautrec: This historic estate dates back over five centuries and is considered one of the oldest estates in the region. Château Toulouse-Lautrec was the family home of renowned French artist Henri de Toulouse-Lautrec. During a guided tour you will discover the historic rooms of the estate including the apartments of the famous painter, which still house some of his greatest works.
Freechoice:
Your Scenic Space-Ship will arrive in Mannheim this morning, where you'll enjoy several Scenic Freechoice options:
Orientation Tour of Heidelberg with free time: From Mannheim, transfer by coach to Heidelberg. Enjoy a brief walking tour of the city, including the Old Town, and then enjoy some free time. The walking tour is not too strenuous but there are some stairs and uneven ground.
Historical tour of Heidelberg: As well as a guided tour of Heidelberg, this option includes a visit to Heidelberg Castle, one of the most important Renaissance structures north of the Alps. Explore the courtyard, the balcony that offers an incredible view over the Old Town and view the great Heidelberg Tun, the world’s largest Wine Barrel located in the castle’s cellar. Enjoy some free time before returning to your Scenic Space-Ship via coach. There are some stairs and uneven ground, but the walking tour is not too strenuous.
Excursion to Bad Durkheim: From Mannheim, it's just a short drive through stunning vine-covered landscapes to Bad Durkheim. On arrival, visit the renowned property of Fritz Ritter, a 9th generation family-owned vineyard that offers exceptional quality wine that you will have the opportunity to taste during your guided tour.
This afternoon your Space-Ship will set sail for Kehl.
This morning will be spent cruising towards Cadillac.
Founded in the 13th century, the charming, fortified city of Cadillac is centred around its magnificent château. Seventeenth century French explorer Anthony Laumet rose high in the French fur trade and in 1701 established the port of Fort Pontchartrain du Détroit, which would become modern day Detroit where the American auto industry began. The Cadillac car is named in his honour.
The city of Kehl is the gateway to Strasbourg, the capital city of the Alsace region, where sherbert-coloured, half-timbered houses heave together on the banks of a complex network of canals.
Freechoice:
A range of Scenic Freechoice activities are available for you to choose from today:
Guided walking tour of Strasbourg: Enjoy a guided walking tour of the charming town of Strasbourg, seeing many of the most important sights of the city including the Cathedral, Petit France and the Grand Ile. Strasbourg is located on the border of France and Germany and ownership of the town has changed hands many times between the two countries. Due to this, Strasbourg is a unique mixture of both French and German architecture and culture. Please Note: this is an active walk.
Alsace Wine Region: The French Alsace region is a culturally diverse wine-growing area that shares its border with Germany and Switzerland. Today you will visit the village of Mittelbergheim, a member of the Les Plus Beaux Villages de France ('the most beautiful villages in France') association. In Mittelbergheim, enjoy a tasting at a local wine cellar before going to the neighbouring town of Obernai, for some free time.
Your Scenic Space-Ship departs later this evening, which means you have free time to wander Strasbourg at your own pace.
Freechoice:
Choose from one of these Scenic Freechoice activities:
Walking tour of Libourne: Join your local guide for a walking tour of Libourne, the fortified harbour town with a rich history linked to the trade of wool, wine, salt and wood.
Wine tasting at Château Siaurac: Located in the prestigious Pomerol wine-growing region, Château Siaurac is the largest and most iconic estate of the appellation.
Biking and tasting at Château Siaurac: Cycle through this acclaimed wine-growing region to the impressive estate of Château Siaurac where you will learn about the wines produced at this property and enjoy a tasting.
Paint and Pour: Join a local artist for a class on the Sun Deck of Scenic Diamond. Enjoy the magnificent river views, learn watercolour techniques and create your own masterpiece while sipping on delicious local wines.
This afternoon your Scenic Space-Ship will sail onwards to Fort Medoc where you will dock overnight.
This morning is spent on board relaxing as you cruise into the beautiful 13th century port of Libourne. Head up to the Sun Deck to bask in the sunshine and enjoy the scenery along the Dordogne River rolling by. Or perhaps drop into Scenic Culinaire for a French cooking class.
Spend the afternoon in the nearby town of Saint-Émilion, a World Heritage-listed medieval village with world-famous wineries, beautiful architecture and historic monuments. You will enjoy a guided tour of the caves and catacombs beneath the city, including a Monolithic church built from limestone, whose 38-metre-long bell tower can be seen above ground.
This evening your Scenic Space-Ship will be docked overnight in Libourne.
Board and included flight to Bordeaux where you will be transferred to the Scenic Diamond for your 10 night cruise along the waterways of the Bordeaux region.
Located between the Rhine River and the Black Forest, Breisach is a food and wine destination that shares its border with the Alsace region. It was almost destroyed during WWII but was meticulously rebuilt with its traditional cobbled streets and pastel houses.
Freechoice:
A diverse range of Scenic Freechoice experiences are on offer to choose from today:
Wine tasting at Kaiserstuhl: Volcanic rocks make up a large part of the central and western Kaiserstuhl thanks to numerous volcanic eruptions more than 16 million years ago. Because of its loose covered volcanic soils, the Kaiserstuhl is known as a very good wine-producing region. During your visit, sample some of these delicious wines.
Excursion to Colmar: A visit to Colmar is like stepping into a fairy tale. Likened to Venice due to its quaint canals, the city centre also features an abundance of historical half-timbered houses, some dating back a thousand years. Wander the cobblestoned streets lined with charming stores, cafes and don't miss the markets serving up delicious local produce.
Excursion to Freiburg: Located on the edge of the magical Black Forest, Freiburg is a picturesque city. Your local guide will escort you through the medieval town centre where you will see the Freiburg Munster, the cathedral that was one of only a handful of structures that survived the bombings during WW2.
Return to your Scenic Space-Ship and toast to your final evening on board.
This morning you will sail towards Blaye. Most famously, this petite hamlet is home to a World Heritage-listed citadel that was constructed to protect Bordeaux city, from enemy attacks.
Freechoice:
This morning, choose your Scenic Freechoice activity:
Walking tour of Blaye: Stroll through the charming city of Blaye with a local guide, a World Heritage-listed monument that overlooks the Gironde Estuary.
Active walking tour of Blaye: Tour the fascinating citadel of Blaye on an active walking tour with a local guide. Gain an understanding of the defence system created by the famous architect Sébastien Vauban.
Guided cycling along the Captain’s Road: Join an active cycling tour along the Captain’s Road, which is named in honour of the WWI captains who chose to purchase their homes along this beautiful stretch of waterway in the early 20th century.
Visit Chateau de la Roche Courbon:In the 15th century, Château La Roche Courbon was built on a high cliff overlooking the River Bruant. Guests will discover this fortified castle transformed into a historic château with sprawling manicured gardens during a guided visit.
This afternoon your Scenic Space-Ship will make its way back to Bordeaux for your final evening on board.
The name Médoc is synonymous with exceptional wines. Considered the world’s leading red wine producer, Médoc has been a winemaking region since the 18th century. Today you will have the chance to explore this remarkable wine region.
Freechoice:
Explore your way with a Scenic Freechoice excursion:
Medoc wine tasting by coach: With more than 16,000 hectares of vineyards across eight appellations, Medoc is home to the epic ‘Route des Chateaux’, or ‘Route of Castles’. On this coach tour you will travel through this scenic region to a local winery and enjoy a tasting of their wines.
Medoc wine tasting by bicycle: Discover the spectacular Médoc countryside by e-bike today and see many grand aristocratic châteaux in the world’s leading red wine producing region. Afterwards, sample the region’s finest at one of the prestigious estates.
Enrich
Tonight, enjoy an exclusive Scenic Enrich experience:
Classical Concert at Chateau d’Agassac: Set in spectacular surrounds in the Médoc countryside, Château d'Agassac is truly enchanting. Dating back to the 13th century the Château is one of the oldest winemaking establishments in the region and is the venue for your unforgettable evening concert.
Wander through the château and its gardens and soak in the ambiance of this magnificent property before a string quartet performs classical masterpieces for your enjoyment.
Disembark after breakfast and transfer to Bordeaux airport or train station for your onward journey.
Please note: The Gironde, Dordogne and Garonne waterways are part of a tidal river system which results in changing water levels in the region. Every effort is made to keep to the brochure itinerary however based on tides it will be amended or modified. Please refer to our terms and conditions.
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a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.