Bangkok to Bali

About
Gallery
Itinerary
Location

$AUD 204 per day

Departure: Bangkok, Thailand

Arrival: Ubud, Indonesia

Adventure

South East Asia is brimming with colourful cities, picturesque coastline and delicious regional cuisine, and on this 28-day grand adventure from Bangkok to Ubud, discover all of its hotspots and hidden gems. Through Thailand, Malaysia, Singapore and Indonesia, the scale and quality of experiences you’ll have in these magical countries will make for a truly memorable journey. From Ao Nang to Mt Bromo, Yogyakarta to Khao Sok National Park, and the pulsating cities of Bangkok, Kuala Lumpur and Jakarta, you’ll get the essential run-down of the region’s best. Golden temples and saffron-robed monks, soft white sand beaches and bright blue skies, tantalising seafood and a host of shopping spots, this small-group adventure is hard to boot.

IMPORTANT INFORMATION

1. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement excludes Day 2 (overnight train) and Days 22 and 23 (guesthouse) where you will be in shared accommodation and is subject to availability. Please note that some room configurations have two single beds, although a double bed will always be requested.
2. In order to book the train tickets on this trip we require your full passport details at time of booking, or at the latest 45 days prior to travel. Ticketing fees may apply for amendments to details within 45 days of departure, and in some cases you will be required to cover the cost of issuing a new ticket or alternative transport costs.

About

What's included

Meals: 23 breakfasts, 4 lunches, 1 dinner.
Transport: Ferry, Private minibus, Public bus, Taxi, Train, Van, Plane, Kayak.
Accommodation: Guesthouse (1 nights), Hotel (19 nights), Resort (6 nights), Overnight sleeper train (1 night).
Bangkok - Khlong boat canal tour.
Bangkok - Wat Pho.
Khao Sok - Cheow Lan Lake tour.
Khao Sok - Rafthouse lunch.
Ao Nang - Baan Bor Tor sea kayaking.
Ao Nang - sea kayaking lunch.
Trang - Mod Tanoy village walking tour.
Trang - Mod Tanoy village community activities.
Trang - Mod Tanoy village community lunch.
Penang - Hawker food experience.
Penang - Walking tour, including Clan Jetty & Kek Lok Si Temple.
Kuala Lumpur – Leader-led orientation walk.
Melaka - Trishaw sightseeing tour.
Jakarta - City tour.
Pangandaran - Green Canyon.
Pangandaran - Village & cottage industries tour.
Borobudur - Temple Tour.
Yogyakarta - Countryside cycling tour.
Seloliman Nature Reserve - Environmental Education Centre Visit.
Seloliman Nature Reserve - Environmental Education Centre Lunch.
Seloliman Nature Reserve - Environmental Education Centre Dinner.
Seloliman Nature Reserve - Guided Walk & Herbal Drink Tasting.
Seloliman Nature Reserve - Environmental Education Centre Lunch.
Mt Bromo - Sunrise climb.
Kalibaru - Coffee, Cocoa & Rubber Plantation Tour.
Mengwi - Taman Ayun Temple.

Gallery

Itinerary

Day 1: Bangkok

Sa-wat dee! Welcome to Thailand. Thailand's bustling capital, Bangkok is famous for its tuk-tuks, khlong boats and street vendors serving up delicious Thai food. Your adventure begins with a welcome meeting at 6 pm. Bangkok has so much to offer those with time to explore, so perhaps arrive a day or so early and take a riverboat to Chinatown and explore the crowded streets, uncover the magnificent Grand Palace and the Temple of the Emerald Buddha, wander down the tourist mecca of Khao San Road, or indulge in some Thai massage. After the meeting tonight perhaps gather your fellow travellers together and tuck into some into world famous street food.

Day 2: Bangkok - Overnight train

Begin the day with a river cruise down the Chao Phraya River to explore the famous ‘khlongs’ (canals) (approximately 1 hour). Life along these canals seems a world away from the chaotic streets of the capital. Pay a visit to Wat Pho, one of the Bangkok temples, with a 46-metre-long gold-plated Buddha reclining inside. Even the feet of this statue are incredible, three metres long and intricately decorated with mother of pearl. The temple grounds are equally fascinating, filled with beautifully decorated stupas, halls, and shrines. No trip to Thailand is complete without an overnight train journey and this evening you’ll head south to Surat Thani, accommodated in air-conditioned sleeping berths (approximately 12 hours). Multi share compartments have bunk beds, with sheets and pillow provided, your baggage travels in the carriage with you and there is a food and drink service available on board.

Day 3: Khao Sok

Arrive into Surat Thani in the morning and then travel by minivan to Khao Sok (approximately 2.5 hours). Set amid hectares of thick jungle, waterfalls, limestone cliffs and topped off with an island-studded lake, the national park of Khao Sok is a nature lover's paradise. Here you’ll have free time to explore one of the oldest rainforests in the world. Walk along the dirt trails that snake through the quiet park, looking out for wildlife as you head for rivers and waterfalls. The flora is also top-notch, with the rare Rafflesia Kerri, one of the world’s largest flowers, only found in Thailand here. Spend a night in a rustic hut amid ancient gnarled rainforest trees.

Day 4: Khao Sok

Travel through pristine jungle, rubber and oil plantations before boarding a long tail boat for a ride across stunning Cheow Lan Lake, with one of its islands as your destination. With limestone karst hills rising almost 1000 metres into the air and surrounded by beautiful green waters, the area is incredibly picturesque. Trek to an island cave and discover its eerie stalactites and bats hanging from the ceiling, with subterranean streams at your feet. You’ll enjoy lunch in a local raft-house before having free time to relax, swim or kayak around the lake to search for wildlife – the water is clear and teems with aquatic life, and you might spot hornbills, langurs, macaques or gibbons above water. Return to your accommodation for the night.

Day 5: Ao Nang

Head to Ao Nang in a private minivan (approximately 3 hours). On the way, stop at Baan Bor Tor and embarking on a sea kayaking journey. About halfway along the coast between Than Bok Khoranee and Krabi town is a bay of mangroves that might just be the most beautiful bay in Thailand. Surrounded by towering karst formations and many small offshore islands, let the waterways become your pathway as you move slowly through the bays and canyons, discover inlets, caves and hidden lagoons, and check out the local wildlife up-close – the birds overhead and monkeys in the trees. If you do see a monkey, make sure you secure your belongings and any food! Arrive at Ao Nang late afternoon, and enjoy a free evening.

Day 6: Ao Nang

Famous for the incredible limestone karst scenery of the headland, sun-seekers will fall in love with Krabi's unspoilt beaches, the spectacular cliffs will tempt avid rock climbers, while scuba fans can embark on a Krabi diving adventure. If you love getting out on the water and exploring islands, then consider taking a trip by boat to explore Phi Phi and Khai Nok, islands surrounded by white sandy beach perfect for swimming and snorkelling. The area around Krabi is also home to some of the most spectacular climbing routes around. Whether you're a novice or a pro, being securely tied high up a limestone cliff-face looking down on jungle and crystalline seas is unforgettable. In the evening, look out for a beautiful sunset and consider dining on seafood in a beachside restaurant, followed by a drink in one of the many clubs and bars along on the beach.

Day 7: Trang

This morning head onto a small village called Baan Mod Tanoy (approximately 2 hours drive). On arrival, enjoy a walk around the village and gain some insights into their day to day life.Then time to enjoy the great food and hospitality of the village. Get your hands dirty at Batik handkerchief Dyeing and learn a few tricks from the local craftsman of this traditional art. Your accommodation tonight in the village is a local resort so take the chance to enjoy the peaceful rural night.

Day 8: Penang

The journey by private minibus sees you say goodbye to Thailand and wave hello to the cultural melting pot of Malaysia. The fascinating island of Penang was the first destination of the colonial British in 1786. They invited the Chinese, as well as others from all over Asia, to live on this island in the tropics. Today, this exotic fusion of cultures still exists and the World Heritage site of Georgetown contains a fascinating mix of religious places of worship. When you arrive, you’ll take an orientation walk around the blend of colonial buildings, tumble-down shops and hawker-filled alleyways to get your bearings. The food here might just be the best in Malaysia, so seek out some food stalls with your leader, and get a taste of this food paradise on an included Hawker food tour. Sample some local specialties such as Nasi Kandar, Penang Laksa, and Char Kway Teow.

Day 9: Penang

This morning you’ll take a half-day sightseeing walking tour around Penang and Georgetown, soaking up the relaxed pace of life and the mix of cultures on show in this heritage area. See the original 19th century shophouses, the street markets, and the strong cultural and religious identity still on display in each neighbourhood – Little India, Chinatown or the Muslim Quarter. Check out the street art that adorns the walls and stop by a clan jetty. Clans were formed by 19th century immigrants, banding together based on the area of China that they came from, and they built rival waterfront societies on wooden jetties. You’ll also pay a visit to Thai and Burmese temples, and see Kek Lok Si Temple, the largest Buddhist temple in South East Asia. You’ll have this afternoon free and, aside from sauntering along the interesting streets (or hoping in a trishaw for a ride that will take you back in time), you might want to see the clan house of Khoo Kongsi. Check out the ornate carvings on the walls, roof and pillars, and maybe see more Chinese architecture in the memorably blue Courtyard House of Cheong Fatt Tze, a fabulously wealthy merchant. Don’t forget to feast on the island’s culinary delights tonight.

Day 23: Seloliman Nature Reserve – Mt Bromo

Join reserve staff on a walk around the reserve, learning about the local environment and the Javanese tradition of herbal medicine (approximately 2.5 hours). You'll gain an insight into the region’s flora and fauna, traditional farming methods, rice production and the mini hydrlectricity plant. Finish up with a traditional jamu demonstration and a tasting of this Javanese herbal medicine. Continue on to Mt Bromo – the timeless homeland of the Tenggerese (approximately 4 hours). The still-active volcano – standing at 2329 metres – is the most well-known of the Tengger massif. This region is also the homeland of the Tenggerese and the steep, cultivated hills of the Tengger Valley. Retire early tonight in preparation for tomorrow's early start.

Day 24: Mt Bromo – Kalibaru

Your early start today (around 3 am) will be well worth it; trust us. First, drive to a lookout point in jeeps for sunrise over the sea of sands. If the weather is clear, the sunrise over this eerie sea of volcans is an unforgettable experience. Afterwards descend in your jeep to the sea of sands and climb up to the volcano crater to take a peek inside. The ascent is not too difficult (approximately 45 minutes), but it can be very cold, so don't forget to bring extra layers of clothing. It's also worth bringing a scarf to cover your nose and mouth, as it can get dusty. Return to the hotel to freshen up and then depart midmorning to Kalibaru in a private minivan (approximately 5.5 hours). You'll stop for lunch en route, then arrive in the afternoon, with time to relax by the pool or perhaps indulge in a local massage.

Day 25: Kalibaru – Pemuteran

Head out early in the morning to tour nearby coffee, cocoa and rubber plantations. You'll see how rubber is processed, how coffee is dried, and, if there's time, how cocoa is fermented. Before you set off, enjoy a nice cup of coffee or tea and snack on fried banana. Travel by minibus to the far eastern end of Java – Gilimanuk (approximately 3 hours). There is often a lot of heavy traffic on this stretch of road as it's the main entry point for Bali, so there may be some delays. Next you'll board a ferry across the Java Strait (approximately 1 hour), before boarding another minibus for a journey along the west coast of Bali (approximately 1 hour). Travel on to Pemuteran – your destination for the next two nights.

Day 26: Pemuteran

Enjoy a relaxing day in this gorgeous beachside location. Maybe start the day with a relaxing yoga class and then explore the local area at your own pace. You could visit the surrounding monkey-filled temples, go swimming off the coast, or think about booking in a snorkelling or diving expedition to the turquoise and marine life-rich waters of Menjangan Island. Otherwise, simply sit back, relax and watch the fishermen go about their day-to-day on one of the beaches.

Day 10: Kuala Lumpur

Continue south on a local bus to Kuala Lumpur (approximately 5 hours). This is a great opportunity to try and chat with the locals and maybe get some tips out of them for your next destination. Kuala Lumpur, the cosmopolitan capital of Malaysia, is affectionately known as KL and you'll almost always hear locals refer to it by its acronym. Communities of Indian, Chinese and ethnic Malay people mingle peacefully, allowing travellers to get the best of all three worlds. KL has grown from a sleepy little village to a skyscraper-lined multi-million-peopled metropolis. The city can seem vast, but the main focus is the traditional core of the old town (the former colonial centre), the luxury hotel and shopping mall district of the Golden Triangle, and bustling Chinatown and Little India. Follow your leader on an orientation walk near the hotel and in the evening follow the Bukit Bintang Walkway and see the Petronas Twin Towers lit at night. You’ll be incredibly spoilt with the breadth and quality of dining options on offer. From simple-street side fare that attracts queues of customers eager to try the latest dish said to be the best around, to seriously high-calibre, world-class cuisine.

Day 12: Melaka

Transfer by local bus to the old port town of Melaka (approximately 3 hours). Back when Penang, Kuala Lumpur and Singapore left little impression on a map, the historic city of Melaka was the most important trading port in Malaysia, attracting Chinese, Indian, Dutch, Portuguese and British traders. These visitors sought wealth or an opportunity to control the Straits of Malacca, a vital trading route between the Indian and Pacific oceans, which lead to 400 years of colonial rule. Today, Melaka's wealth of historical sites reminds visitors of times gone by, and its multicultural past is revealed in its distinctive cuisine. Like Georgetown, the Melaka was declared a World Heritage Site in 2008, and like its Penang sibling, the city is a harmonic mix of cultures, a place where colonial buildings sit next to Chinese shophouses and temples.

Day 11: Kuala Lumpur

Enjoy a free day today for your own exploration! Perhaps visit the National Monument (commemorating those who died in Malaysia's struggle for freedom and based on the Iwo Jima Memorial in the USA), the vast National Mosque, featuring a bold and modern design, or the Istana Negara (National Palace). You might like stroll Dataran Merdeka (Independence Square), or shop in Suria KLCC (one of Malaysia’s premier shopping destinations) and then head up to the Skybridge & Observation Deck of the iconic Petronas Towers to gain another view on this cosmopolitan city. Lake Gardens is home to a number of sights, including the National Planetarium and the superb Islamic Arts Museum. Or if you are more active, you may like to join a bike tour and cycle through the history and modern life of KL.
In the evening you may wan to experience the multicultural mix of Malay, Chinese, and Indian cultures through sampling some of its best food. Walk around local neighbourhoods and visit local grocers and street vendors. Your leader will be on hand making suggestions to help you make the best of the day.

Day 22: Seloliman Nature Reserve

Travel by train (approximately 4.5 hours) before transferring on a minivan (approximately 1 hour) to Seloliman Nature Reserve. The peaceful Seloliman Nature Reserve is situated on the slopes of the sacred volcano of Mt Penanggungan. Meet some of the volunteers working at the Seloliman Environmental Education Centre and eat delicious, locally grown organic produce cooked by their staff. The centre's accommodation is atmospheric, even with open-air bathrooms built in harmony with the surrounding forest, so take this opportunity to relax. This is a beautiful spot to appreciate nature – be sure to sit under the stars tonight and take in the ambience of what’s around.

Day 13: Melaka

Today you’ll get to know this port city better with a quaint trishaw tour along the narrow winding streets. You’ll admire Chinatown's unique Peranakan architecture, get a taste of old Melaka, and learn about the ancient spice trade. Take in sites such as Harmony Street (so called because it contains the prayer houses of Malaysia's three main faiths), and stop by a mosque, Chinese Buddhist Temples, and a traditional Muslim house-museum. In your free time this afternoon there are plenty of historic sights and museums to check out. From 17th century Dutch buildings and ships, to museums that showcase the local history of ethnic Chinese-Malays, the travels of diplomat and explorer Zheng He, and even a museum that focuses on concepts of beauty in different cultures. If you’re looking to get more active, then you could perhaps jump on two wheels for an Eco Bike tour around the city or see Melaka from a different perspective with a boat tour along the river.

Day 21: Yogyakarta

Pedal out of the city on a cycling tour (approximately 6 km) through the rice fields and countryside surrounding Yogyakarta. See the locals in this area making various goods, from bricks to tofu and tempe. As well as palms and lush green grasslands, you will see the odd burst of yellow and pink flowers by the side of the road, which make for great photo opportunities. This cycling tour is on relatively flat ground, so it won't be too strenuous. There will be ample time to take in all the interesting scenes of slow-paced local life. You will then have a free afternoon today and there are many activities for you to choose in Yogyakarta. Perhaps a cooking class to learn about Indonesian cuisine or salute to the sun with a yoga class – there is something for everyone!

Day 14: Singapore

Travel by local bus to the last stop on this incredible journey – Singapore (approximately 5 hours). Singapore has few areas untouched by modernisation, however wandering the streets of Little India and Chinatown is a great way to see the old parts of the city. To explore further, check out the renowned shopping precinct of Orchard Road, or stop by Raffles to experience the old world charm of a Singapore Sling. An evening in Singapore is not complete without a stroll along Clarke Quay, or even a river cruise to learn more about the fascinating history of this city. Your accommodation tonight is a centrally located hotel, perfect for easy exploring. Whatever you choose today, maybe gather together your fellow travellers for a celebratory drink or meal as your Bangkok to Singapore adventure comes to an end.

Day 19: Yogyakarta

Head inland by private minibus (approximately 1 hour) before catching a train to Yogyakarta (approximately 4 hours). This town is one of South East Asia's real gems. It's Java's cultural heart, has a great atmosphere and is an Intrepid favourite. From batik workshops to the nearby Hindu and Buddhist temples, Yogya offers a great array of cultural avenues to explore.

Day 18: Pangandaran

Set off on a tour of the local surrounds, villages, cottage industries and the impressive Green Canyon. Your day trip begins with a stop at a local market to check out the produce and home industries such as palm sugar and rice cracker production, as well as the famous Javanese wayang golek (traditional wooden puppets). Then you'll continue to the Green Canyon. Hop aboard your boat and travel upriver (approximately 30 minutes) through superb jungle scenery, before stopping for a swim up in the canyon itself. This spot, whose water is as green as its name suggests, is a popular hangout for locals, so take the opportunity to interact. Your day will take you to a nearby beach where you can have a break for lunch and swim in the afternoon before heading back to your accommodation.

Day 17: Pangandaran

Today there's some distance to cover, so you will spend large chunk of the day travelling. Travel by train to Purwokerto City (approximately 5.5 hours), then take a private minibus to Pangandaran (approximately 3 hours). Pangandaran is a small fishing village popular with visitors looking for a coastal escape. The Penanjung Nature Reserve on the adjoining peninsula boasts some impressive flora and fauna, which you’ll see some of tomorrow!

Day 16: Jakarta

Familiarise yourself with the city on a full-day tour with your local guide. Take in Sunda Kelapa port – where the Dutch first landed, temple-filled Chinatown and the old town of Batavia. See Si Jagur – an old Portuguese cannon ornately decorated with a disguised meaning. Visit a Chinese mansion (Chandra Naya) and gain an insight into the beautiful Peranakan architecture. Wander about Fatahillah Square, then explore the religious side of the city at Cathedral Church and Istiqlal Mosque – the largest mosque in South East Asia.

Day 15: Jakarta

Take a short flight from Singapore to Jakarta to start the next part of your adventure. You will be unaccompanied on this flight. Arrive in time for a welcome meeting with your new leader and fellow travellers at 6pm. If you get in a little early why not check out some of Jakarta's interesting museums, such as the Wayang (puppetry), Balai Seni Rupa (fine arts) and maritime museums. The National Museum is great for first-time visitors. For a city monument, check out the Monas (National Monument) dedicated to the spirit of the Indonesian people.

Day 27: Ubud

Make the journey to Ubud (approximately 5 hours). En route, stop in at Taman Ayun Temple, taking in the impressive Balinese architecture while you stroll around the tranquil gardens. Ubud is Bali's main arts and cultural centre – a thriving centre of markets, shops and warungs and close by to verdant rice terraces and lush jungles. With nature and wellbeing at its core, Ubud is a highland haven of Bali. It's a wonderful place to experience the magic that has made Bali such a popular travel destination. Tonight, why not get a group of your travel pals together and find a local place to eat some traditional Balinese cuisine.

Day 20: Yogyakarta

Rise early to catch the morning light and avoid the crowds at Candi Borobudur – the largest Buddhist structure on earth. This magnificent World Heritage-listed site is set in a tranquil park. As you approach, you'll see the enigmatic temple rise before you, looming amongst the tropical foliage. With your local guide, follow the route of ancient pilgrims, circling the mandala-shaped structure from the early realms towards Nirvana. It's truly one of South East Asia's treasures. Afterwards, enjoy an afternoon of free time. You might like to visit one of Yogya's other heritage temples – this time perhaps of the Hindu faith. Prambanan Temple is the largest Hindu complex in Java. This evening, perhaps catch a performance of the epic Ramayana Ballet – your leader will be able to check dates and availability for you.

Day 28: Ubud

Your trip comes to an end after breakfast this morning. There is plenty to see and do if you're staying longer. Hire a bicycle and explore the surrounding rice paddies and small villages, or visit galleries, museums and handicraft merchants in town. If you would like to spend more time in Ubud, we’ll be happy to organise additional accommodation (subject to availability).

Location

Read all Terms and Conditions

Your rights

These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.

When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.

Booking & Advisory Services Terms and Conditions

Summary

1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.

Agency

5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.

Fees and Commissions

7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.

Liability of Agency and Limitations of Liability

10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.

Liability of the Provider

17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.

Booking Terms

20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.

Payment Terms

27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.

Refunds and Credits

35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.

No Show

39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.

Cancellation and Amendments

40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.

Cancellations and Amendments for Online Low Cost Carrier Bookings Only

44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only

Cancellations and Amendments for Hotel Bookings Only

45. Please review the cancellation policy for your hotel booking for any penalties that may apply.

Force Majeure

46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.

Low Cost Flights

50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.

Additional Airline Charges

52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.

Hotel/Accommodation Bookings

53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.

Changes in Price and Itineraries

55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.

Your Obligations and Warranties

58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.

Jurisdiction and Law

59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.

Definitions

" We" and "us" means Darebin Travel.

" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).

" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.

"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.

“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.

" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.

" Website" means our website https://deluxelife.com.au/

Schedule of Professional Service Fees

Planning Fee	$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
Service Fees	$40 Domestic/Trans-Tasman airfare per person or as discounted
	$150.00 International airfare per person or as discounted
	$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
	$200.00 International business class airfare per person or as discounted
	NIL Domestic/Trans-Tasman package, tour, or cruise per booking
	NIL International package, tour, or cruise per booking
	$ Other Services dependent on service explained to you
	$200 to $500 Itinerary planning per booking (credited towards reservation once booked)
Deposit & Balance	For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable.
Amendment Fees	Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Amendment Fees	Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
Cancellation Fees	Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
Credit Card Fees	Visa - an additional 2.0% applies
	Mastercard - an additional 2.0% applies
	American Express - an additional 2.0% applies

(All fees exclude GST, where applicable).

Privacy Notice

Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).

We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.

ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS

These tips set out below are NOT legally binding terms and conditions.

Passports, Visas and Health Requirements

It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.

For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .

For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.

Travel Advice

We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.

Ticketing

For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.

Baggage Allowance

Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.

Frequent Flyers & Special Requests

For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.

Special requests will be passed on to the Providers but cannot be guaranteed.

Where do you want to travel next?