Tour/Cruise
15 days
$AUD 1,379 per day
Departure: Perth, Australia
Arrival: Broome, Australia
River/Small ship/Barge
West Australian Coastal Odyssey
Welcome on board Scenic Eclipse II, where your unforgettable voyage in 6-star ultra-luxury begins. Embark in Fremantle with time to settle into your spacious verandah suite before joining fellow guests in one of the nine bars and lounges for what the locals refer to as a ‘sundowner’. Enjoy a beverage of choice, from Champagne to an aged whiskey, a cleansing ale or an aperitif as the sun sinks below the horizon. Your personal butler will walk you through your suite’s facilities, like the pillow menu, to ensure every detail is in place for a sound night’s sleep, ready for your onward journey of discovery.
Please book your flight to arrive into Perth prior to 02:00 PM.
Busselton is a vibrant city on the beach that’s been a timeless holiday destination for generations of West Australian families. The gateway to the world-famous Margaret River wine region, Geographe Bay has some of the most beautiful calm bays of azure waters, perfect for stand-up paddleboarding and kayaking, and there’s an underwater experience where you can be eye to eye with marine life without getting wet. At the end of the heritage-listed 1.8km-long wooden jetty, the longest in the southern hemisphere, is an underwater observatory that spirals beneath the ocean to the sea floor. Its large windows look out to colourful coral and barnacles attached to the jetty pylons with marine life weaving between. From May to December, spot the spouts of water out in the ocean as tens of thousands of whales pass by on their annual migration. Busselton’s foreshore is abuzz with locals walking and jogging, families playing in the pirate park, tourists marvelling at the jetty and out Geographe Bay and beer lovers enjoying a locally brewed craft beer. Enjoy your final drink with fellow guests on your last evening together.
Wildflower meadows ablaze with colour, ancient and enchanting rock formations and sweeping stretches of powder-white sand are just a few of Jurien Bay’s attractions. Jurien Bay is a laid-back coastal town known for its excellent fishing and playful sea lions. Australian sea lion colonies can only be found on islands off the coast of Western Australia and South Australia, which makes them one of Jurien Bay’s main drawcards. Sea lions love fish, which is another other drawcard to the region. South of Jurien Bay discover the Pinnacles were formed over millions of years, thousands of soaring limestone spires, reach skywards from the yellow desert sands. The unique lunar-like landscape is at its best at sunrise or sunset when the many spire shadows are long, which feels like you’re standing in a twilight universe on another planet. Photographers fill many memory cards here.. With the salty coastal air filling your lungs, fish and chips or a seafood feast may be on the menu in one of ten dining experiences on board ranging from casual to fine dining. Enjoy an aperitif before the Scenic Eclipse II world-class culinary team prepares another remarkable dining experience.
Home to the Yamatji and Wajarri people, Geraldton has a long history that dates back thousands of years. In 1629, a shipwreck, subsequent mutiny and rescue become a legendary part of Australian folklore. The Batavian coastline, that draws its name from the shipwreck, is widely regarded as one of the most scenic coastlines in Western Australia. Geraldton is a cosmopolitan and diverse seaside town and has a plethora of waterfront shops, cafes and museums to explore.
As you relax on Deck 10, marvel at the rust-coloured rugged coastal cliffs that meet the deep blue ocean. Welcome the contrast of the remote and untouched habitat and coastal town with the elegant furnishings and attentive service on board Scenic Eclipse II. There’s a guest-to-staff ratio 1:1 and state-of-the-art technology fitted on the vessel. The only detail for you to consider is choosing from over 100 varieties of aged whiskey at the Scenic Lounge Bar in which to indulge in.
The Wallabi Group is the northern-most group of islands in the Houtman Abrolhos, more commonly referred to as the Abrolhos Islands. The Islands are best known for one of the most famous ‘Age of Discovery’ wreck and rescue stories in global maritime history, the shipwreck of the Batavia in 1629. Often described as the Galapagos Islands of the Indian Ocean, there are few places in Australia with more biodiversity than these islands. It’s one of the world's most important seabird breeding sites and it’s the centre of Western Australia's largest single-species fishery, the western rock lobster fishery. This is a truly special destination that few can visit.
Soar above in one of two on board helicopters^ for an aerial perspective of the islands and the incredible waters that surround them. It’s a mesmerising place that includes diverse wildlife and marine experiences. Keep your eyes open for the mischievous Australian sea lions, the star inhabitants of the area. At day’s end, continue the typically West Australian ‘sundowner’ tradition with fellow guests ahead of a delectable meal in one of 10 dining experiences on board.
Inscription Point on Dirk Hartog Island is the site of the first evidenced European landing on Australian soil that took place in 1616. Dirk Hartog Island is Western Australia’s largest island, and one of the world’s most important islands for mammal conservation. It is Australia’s most successful restoration projects. Since the early 2000’s it has removed sheep, goats and feral cats from the island and is slowly reintroducing the native mammal species that once occupied the area. You may spot the western grey kangaroos, wallabies and bandicoots. It also has several endemic plant species found nowhere else in the world including the Dirk Hartog Island wattles. Beneath the waterline, see vibrant corals and marine life while swimming and snorkelling. The island's seagrass meadows are some of the largest and most diverse in the world, essential to the survival of dugongs, affectionately known as ‘sea cows’.
Pristine white sandy beaches, crystal-clear turquoise waters and rugged cliffs can be viewed from one of the many vantage points on Scenic Eclipse II. Indulge in 6-star ultra-luxury with up to 10 dining experiences and nine bars & lounges on board Scenic Eclipse II, all part of our truly all-inclusive philosophy.
Once a romantic pearl fishing town, Denham has slowly transformed, attracting visitors with its unique aquatic and coastal experiences and stunning scenery. Shark Bay, a World Heritage-listed area, is renowned for its exotic flora and fauna, and is home to 10 per cent of the world’s elusive dugong population. It is also a significant historical site, where the first Europeans landed on the Western Australian mainland. You may see emus strolling, kangaroos grazing, and dolphins jumping. Shell Beach is a natural marvel, an ethereal expanse of tiny white shells in place of sand on its beach. The Hamelin Pool Stromatolites, situated in the Shark Bay World Heritage Area, are one of the oldest living organisms on earth, with a history dating back over 3,000 years. At nearby Monkey Mia, playful and inquisitive dolphins frequent the shallows close to shore.
Back on board, cocktail in hand, sit back and watch Mother Nature’s free nightly show, another magnificent West Coast sunset. As the sky transitions to pastel hues before finally dark, enjoy stargazing under the sparkling stars. Take a closer look with the on board Swarovski Telescopes available in the Observation Lounge.
Named Coral Bay in tribute to the beautiful coral gardens which lie mere metres from the pristine sandy beach, this is a picturesque hub for rich marine life experiences. The pristine snorkelling conditions offer colourful coral gardens and over 500 species of fish including the dazzling butterflyfish, angelfish, and clownfish. There may be a unique opportunity to encounter rare dugongs, also known as ‘sea cows’, which can be seen grazing on seagrass in the shallow waters. On land, follow walking trails that weave through national parks and pristine beaches, past tidal pools and turtle-nesting spots. For an accelerated adventure, you may be able to soar above the clifftops with an exhilarating flight in one of the two on board helicopters^.
Enjoy the luxury of time. This is the first of two days stationed in Exmouth, the northern gateway to wonderous Ningaloo Coast World Heritage Area. Ningaloo Reef is Australia’s longest fringing barrier reef and one of the world’s most important biodiversity hotspots.
Between Exmouth and Coral Bay, two Ningaloo Marine Parks run in parallel along the coast, protecting this natural treasure. These marine parks are home to more than 250 species of coral, both soft and hard, that are native to the area. On a snorkelling trip see cabbage corals, brain corals and lavender corals as well as delicate colourful branching corals which form gardens in the shallow lagoons. Ningaloo Marine Park boasts an endless list of molluscs, crustaceans, algae and over 500 species of the most decorated and revered tropical fish in the world, including giant potato cod, sweetlip, spangled emperor and lionfish.
After an overnight stay in Exmouth, wake slowly and enjoy the morning views on the verandah of your spacious suite over a barista-made coffee brought by your butler. Exmouth is the perfect base to explore the grandiose landscapes of the Cape Range National Park. The spectacular contrasting scenery is a sight to behold. The rugged limestone gorges and arid coastal plain of Cape Range adjoin the pristine turquoise waters of Ningaloo Marine Park. Located within the Ningaloo Coast World Heritage-listed Area, Cape Range is rich and diverse in wildlife, including kangaroos, emus, echidnas, birds and black-flanked rock wallabies. The name ‘Ningaloo’ means ‘land jutting out to sea’ from the local Yinigudura people.
In the evening, join fellow travellers in one of nine bars and lounges for a sundowner over a glass of French champagne, a craft beer, or a perfectly balanced aperitif as you swap stories about the wildlife you’ve spotted and otherworldly landscapes encountered.
The 265 low-lying islands and islets of the Montebello Islands form a conservation park and the waters surrounding the islands are a protected marine park. The only access to the islands is by small ship, making Scenic Eclipse II the perfect vessel for this a truly unrivalled experience. There are fringing reefs, sandy beaches, sheltered coves, isolated mangrove stands and abundance of marine life including turtles, dolphins, and dugongs, 450 species of fish and over 1000 species of invertebrates. Choose from the many interesting snorkelling locations that include coral reefs and underwater gardens teeming with marine life of all sizes, colours and patterns. Swim or snorkel to see what lies beneath or take a kayak or stand-up paddleboard for exploration above water.
With the Discovery Team, Scenic Eclipse II’s team of experts, learn about the explosive history of the area. The islands rose to notoriety when the British military carried out atomic weapons tests in 1952 and 1956, something that may be difficult to comprehend given the serene surrounds. During the day, take the feelings of bliss to a new level after an indulgent pampering treatment* in the expansive 550m2 Senses Spa and emerge feeling renewed
The Dampier Archipelago, located in the Pilbara, is a breathtaking haven of coral reefs, sponge gardens and more than 650 species of fish. In the cluster of 42 islands set amid crystal-clear waters, find colourful coral reefs and unique marine wildlife including dugongs, whales, dolphins as well as three turtle species that nest on nearby beaches. With the Discovery Team, visit rock art sites and learn about the rich indigenous culture of the area’s five Aboriginal language groups. The rugged landscapes and ancient rock formations make for great hiking and exploration.
Replenish after a day of swimming, snorkelling, paddling and hiking with a sumptuous meal in one of the up to 10 ultra-luxury dining experiences on board Scenic Eclipse II. The panoramic sunset views from the Vitality Pool on the Sky Deck may just be your perfect way to unwind as you take in the stunning surroundings.
This morning, you can do as much or as little as you want. Perhaps soak in the comforts of your luxuriously appointed suite, which cocoons you with the comforts of a 6-star hotel. Ask your butler to bring breakfast to your suite, where you can enjoy it on the verandah as the clear blue waters slip by outside.
Or take some time to explore your Discovery Yacht. Visit the Sky Bar and outdoor Vitality Pool on Deck 10, where you can bask in the tropical sun as the world slip by from the comfort of a private cabana. Step into the tranquil Senses Spa on Deck 6 equipped with steam rooms, saunas, plunge pool and KLAFS Salt Therapy Lounge. Stop for a coffee or a cocktail at one of the nine bars and lounges on board. Curl up with a good book in the library of the Observation Lounge or take one with you and find the hanging egg chairs on Deck 7. For something more active, check the daily program to see what lectures or discussions the Discovery Team are running and learn more about upcoming ports, wildlife or activities on offer.
Nestled in the crystalline waters of the Indian Ocean, the little-known Rowley Shoals is an unforgettable aquatic experience. Explore the Rowley Shoals and Mermaid Reef Marine Parks, a chain of three protected coral atolls with over 200 species of stunning coral formations in every imaginable colour. Regarded as the best example in Australian waters of atolls on the edge of a continental shelf, it covers 540 square kilometres, with depths from less than 15 metres to 500 metres.
Scenic Eclipse will stop here, using her advanced state-of-the-art GPS Dynamic Positioning that allows her to station without dropping anchor onto the sensitive coral seabeds. From the Scenic Eclipse II Marine Deck, explore with a kayak or stand-up paddleboard, or snorkel and swim in the shallow lagoons atop the softly swaying coral gardens. Tropical fish, sea turtles and dolphins are just some of the abundant marine life to adorn the area. With its remote location and protected status, Rowley Shoals provide a tranquil respite and a chance to be fully immersed in the serene majesty of the underwater world. You may also be able to soar above for a bird’s eye view of the atolls in one of the two on board helicopters^. A journey to Rowley Shoals promises to be a transformative experience, one that will remain indelibly etched in your memory.
This is where your unforgettable voyage concludes. Spend an easy final morning in ultra-luxury on board Scenic Eclipse II, perhaps with coffee on your private verandah. Reflect on the rare and wonderous experiences of this once-in-a-lifetime journey and the discoveries of the Western Australian coastline, on land and below the magical underwater world. Take comfort knowing you’ve created a collection of memories and stories for life. Bid farewell to your friendly crew and new friends as you disembark in Broome.
Please book your flight to depart out of Broome after 12:00 PM.
The itinerary is a guide only and may be amended for operational reasons. As such Scenic cannot guarantee the cruise will operate unaltered from the itinerary stated above. Please refer to our terms and conditions for further information.
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
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Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
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Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.