River/Barge Cruise
15 days
$AUD 388 per day
Departure: Amsterdam, The Netherlands
Arrival: Budapest, Hungary
River/Small ship/Barge
Europe’s most spectacular river discovery
Your journey begins in the picturesque city of Amsterdam. A labyrinth of narrow laneways and canals lined with beautifully preserved 17th century buildings and charming cafés, the city is a delight to wander.
This afternoon, board your all-inclusive luxury Scenic Space-Ship and settle into your suite. Balcony suites have windows that convert into a Scenic Sun Lounge, allowing you fresh air and uninterrupted views of ever-changing landscapes and life along the riverbanks. Relax and raise your glass to the days ahead at this evening’s welcome reception.
Amsterdam is a treasure trove of architectural beauty, masterpiece-filled galleries, tranquil scenes of boats putting along 16th century canals, narrow cobbled laneways filled with boutiques and cafes, and streets busy with cyclists criss-crossing their way about town. Often referred to as the Venice of the North, much of the World Heritage-listed canal system exists today as it did hundreds of years ago, lined with well-preserved canal houses and intersected by charming bridges.
Freechoice:
This morning, choose one of the following Scenic Freechoice:
Canal cruise: Amsterdam has more than 100 kilometres of canals and today you will see some the prettiest sights of the city from these historical waterways. This one-hour cruise takes you along the Gentleman’s Canal, where you will see The Skinny Bridge and The Prince’s Canal, which was known for its warehouses. You will go past the Old Lord Mayor’s House, The Seven Bridges, Anne Frank’s House and head to the Brewer’s Canal. As the historic centre glides past, you can admire the elegant merchant’s residences, churches and warehouses, dating from the Golden Age.
Flavours of Holland walking tour: Explore the Dutch capital on foot and see the city's highlights while tasting delicious local treats. Pickled herring, a favourite street food, tasty cheeses and mouth-watering Poffertjes (traditional fluffy bite-sized pancakes) are some delicacies you'll savour.
Cycling tour: Take a small ferry to the outskirts of the city for a biking tour. Amsterdam is known as the bicycle capital of the world, with more bikes than cars and over 35,000 kilometres of cycle paths. Your local guide will be at hand to offer information about everyday life of the Dutch people, many of whom you will see getting around on two wheels. Hop on one of Scenic’s complimentary eco-friendly e-bikes (electronically assisted bicycles) and let it do the hard work for you as you take in the sights of the region.
Excursion to Schermerhorn & Alkmaar: Step outside of Amsterdam to visit the village of Schermerhorn, home to authentic windmills dating back to the 16th century. Take in the idyllic views of the sweeping Dutch countryside and learn about the importance of the windmills. You will also head to Alkmaar, a charming town with historic buildings and picturesque canals.
Step outside of Amsterdam to visit the village of Schermerhorn, home to authentic windmills dating back to the 16th century. Take in the idyllic views of the sweeping Dutch countryside and learn about the importance of the windmills. You will also head to Alkmaar, a charming town with historic buildings and picturesque canals.
This afternoon we set sail towards the cosmopolitan metropolis of Cologne, Germany.
Perhaps enjoy a leisurely morning starting with coffee in your suite, delivered by your personal butler, followed by breakfast in Crystal Dining. You will arrive in Cologne, Germany, later this afternoon.
Freechoice:
This afternoon, choose one of the following Scenic Freechoice experiences:
Walking tour: Discover Cologne on a walking tour. Wander the laneways of the historical Old Town, which is home to breweries serving up draft Kolsch beer and enjoy free time to visit the city's centrepiece and icon, Cologne Cathedral.
Cycling tour: Biking tour in Cologne offers an engaging way to explore the city's vistas and vibrant culture. You’ll start your pedaling along the scenic Rhine River, but we will also touch on some the historic sites that the city is known for.
Guided Cologne Cathedral tour: The Cologne Cathedral, or Kolner Dom, as it is known locally, is the largest Gothic Church in northern Europe and features twin towers that stand 157 metres tall. Join a local guide who will take you through this magnificent World Heritage-listed site and learn its fascinating history as well as some quirky facts, including the legend that the cathedral is the final resting place of the bones of the three wise men from the Bible.
Past and present tour of Cologne: Join your local guide and learn about Cologne's fascinating heritage from Roman times to its Jewish heritage before gaining an understanding of how the city is developing into the future.
Enrich
Tonight's Scenic Enrich
Classical Concert in the Beethoven Room at La Redoute recital hall: Attend a lavish dinner and classical concert where live music from Beethoven and Mozart will be played in the spectacular La Redoute recital hall in Germany’s former capital, Bonn. Built by the last Elector of Cologne in 1792, this beautiful hall has hosted many important dignitaries over the centuries, including the Queen, Princess Diana and multiple US Presidents. Tonight, this elegant venue is just for you.
After breakfast, relax on the Sun Deck and admire the landscape as you cruise along the spectacular World Heritage-listed Rhine Gorge in the Upper Middle Rhine Valley, a 65-kilometre stretch of the river that is dotted with some 40 hilltop castles and fortresses that span a period of 1,000 years. Sailing down this section of the river is like being transported through the pages of a fairy tale book.
The Rhine is abounded in myths and legends that have been passed on for generations, like the story of Lorelei. This enchanting female was betrayed by her sweetheart and spent her days bewitching men. As her punishment, she was sent to a nunnery, however, on her way she jumped to her death in the river. Legend has her spirit casting spells on sailors who passed the rock, where a bronze statue sits today.
After lunch, you will disembark in Rüdesheim, a pretty town surrounded by steep vineyards that have been cultivating wine for a staggering two millennia. The charming town centre is filled with half-timbered houses lining cobbled streets, quaint shops selling trinkets such as cuckoo clocks, as well as a smattering of wine taverns and open-air beer gardens.
Freechoice:
Select one of this afternoon’s Scenic Freechoice activities:
Siegfrieds Musikkabinett & Cable Car: Take a mini train from the pier to Siegfried’s Mechanical Musical Instrument Museum, where some 350 musical instruments from the 18th and 19th century play themselves for your enjoyment. Then board a return cable car that soars over the vineyards to a hilltop where the historic Neiderwald Monument stands. This 17th century statue was built to commemorate the unification of Germany.
Hike & Cable Car: Join a local guide for a hike through the rolling vineyards of Rudesheim, a wine region famous for its Riesling, and enjoy spectacular views of the countryside and Rhine River below. After your hike, board the cable car to return to town.
This afternoon you will set sail for Miltenberg. Enjoy the passing scenery as you sit down for a sumptuous three-course dinner in Crystal Dining, with all-inclusive beverages.
This morning you will continue cruising towards Miltenberg. You may wish to spend the morning in the exclusive Salt Therapy Lounge, which provides natural anti-viral, anti-inflammatory and anti-bacterial properties.
After lunch you will arrive in Miltenberg. Located on the banks of the River Main, this historic town is one of the best preserved in Germany, home to hundreds of pastel-coloured half-timbered houses and one of Germany’s oldest inns, Zum Riesen.
Freechoice:
This afternoon, choose from the following Scenic Freechoice tours:
Wertheim tour and winery: Transfer by coach to the nearby town of Wertheim am Main, another historic town filled with half-timbered houses. Enjoy an orientation tour and some free time to wander around town before being transferred to a local winery. Here you will meet the winemaker and gain an understanding of how wine is produced in this region of Germany.
Gamburg Castle tour: Transfer to the town of Gamburg, where we will have a guided tour of Gamburg Castle. Here you will also meet the Baron and Baroness for a private reception and learn about their modern aristocratic life over a glass of sparkling wine.
Miltenberg tour and local farm visit: Enjoy a tour of Miltenberg before visiting a local farm where you will meet the friendly family who own and operate the property. Gain an understanding of daily farm life, see the animals and sample some of the local delicacies produced on site.
Schnapps tasting: After an orientation tour and free time in Miltenberg, visit a local Schnapps distiller to understand how this fruit brandy is produced. Enjoy a tasting of the multiple flavours.
E-bike ride from Miltenberg to Wertheim: Cycle along this beautiful stretch of the river from the half-timbered town of Miltenberg to the fairy-tale town of Wertheim. Stop for refreshments while enjoying the spectacular views along the Main River.
After touring, you will embark your luxury Space-Ship in Wertheim am Main and set sail for Würzburg. Enjoy some of the all-inclusive on board entertainment this evening as you sail through the night.
This morning you will arrive in Würzburg. This Baroque city straddles the Main River in the heart of Franconian wine country. Surrounded by undulating vineyards, Würzburg is home to a World Heritage-listed palace, a dominating hilltop fortress, the 15th century Old Main Bridge, and three universities, including Bavaria’s oldest.
Freechoice:
Spend your day at your preferred pace with one of the following Scenic Freechoice options:
Guided city tour & Würzburg Residence: A short transfer via coach is needed to get to the Würzburg Residence, a Baroque palace surrounded by manicured gardens. Upon arrival, guests will be taken on a guided tour of the palace to see its most beautiful rooms, many of which feature valuable paintings, tapestries and period furniture. Afterwards, take a short stroll into the city, where you will have some free time. Explore the shopping area and the many coffee houses, pubs and restaurants; if you’re feeling energetic, you can climb up to Marienberg Fortress.
Romantic Road to Rothenburg: From Würzburg, drive by coach to Rothenburg along the so-called Romantic Road, an important trading route during the Middle Ages. Your guide will regale you with the history and legends of some of the towns and villages you pass, some of which are more than 1,000 years old. Take a guided tour in Rothenburg, famous for its well-preserved medieval old town, to see the Gothic and Renaissance City Hall as well as the famous City Councillors’ Tavern, where various clocks will show you the legendary story of the “Master Draught”. After the guided walking tour, you will have free time to discover the city on your own.
This afternoon, sit back with a drink on the Sun Deck or in the privacy of your suite as you enjoy the scenery while sailing towards to city of Bamberg.
The ship will dock in Bamberg after lunch. Choose to spend your morning in your Space-Ship’s wellness centre enjoying a soothing massage^, or perhaps join an informative lecture to learn more about the culture and history found along the fascinating Main River.
Built on seven hills, this World Heritage-listed town has surprises at every turn. Intersected by rivers and canals, enchanting Bamberg has an Old Town resplendent with cobblestoned streets and well-preserved medieval buildings. A charming Old Town Hall which occupies an island on its own, a Gothic and Romanesque-style cathedral and the Old and New Residences – comprising an episcopal palace, a pretty ‘Little Venice’ and a 12th century castle that teeters on the highest of the seven hills – are some of the incredible places you’ll see during your guided city tour.
Freechoice:
Stay in Bamberg or choose to explore further afield with this afternoon’s Scenic Freechoice tours:
Bamberg Old Town Tour: Bamberg is known for its charming World Heritage-listed Old Town, one of Europe’s largest intact old town centres. Learn about its fascinating history as you wander through stunning Medieval and Baroque buildings on a guided city tour.
Excursion to Coburg: Journey via coach to Coburg. The city overlooked by an impressive castle, often considered one of the largest and best-preserved forts in Germany. Visit the castle which now houses a fascinating museum showcasing a large collection of carriages, weapons, armoury and paintings by many renowned artists.
You will arrive in Nuremberg, Bavaria’s second-largest city, early this morning. Boasting an Old Town protected by an ancient city wall, where the most enchanting Christmas Markets are held every year, this city is dominated by one of the most significant imperial forts of the Holy Roman Empire, the 12th century Imperial Castle, which was the preferred residence of German kings.
Behind its charming façade, Nuremberg also has a turbulent history. During WWII, the city was favoured by the Nazis for party rallies; the boycotts of Jewish businesses began here, as did the laws that denied Jewish people German citizenship – known as the ‘Nuremberg Laws’. By 1945, the city was reduced to rubble, including large sections of the Imperial Castle and Old Town. Allied powers – the US, Great Britain, France and the Soviet Union – held the Nuremberg Trials here between 1945 and 1946, when Nazi Germany leaders were tried for war crimes and crimes against humanity.
Freechoice:
Make your choice from this morning’s Scenic Freechoice experiences:
Walking tour of the Old Town: You will drive into Nuremberg’s city centre, passing by the city walls and courthouse before arriving at Augustinerstrasse. From here, your local guide will take you on a walking tour of Nuremberg to see the Imperial Castle, which overlooks the city, St. Egidien’s Church and the market square.
The trials and tribulations of WWII Tour: Join your local guide and learn about the horrific events that occurred in Nuremberg during Germany’s Nazi regime. Start by taking a drive to the Rally Grounds and explore the Memorium Nurnberger Prozesse, where subsequent trials of Nazi party members took place.
Nuremberg's Castle and City Walls: The historic city of Nuremberg is yours to explore during this active walking tour. Explore the cobblestone streets surrounding the Imperial castle and admire the impressive city walls that remain since medieval times.
This afternoon you will sail towards Regensburg. Sip on a specialty tea or coffee in the Panorama Lounge & Bar or relax in your suite watching life on the riverbanks from your Scenic Sun Lounge.
You will arrive in Regensburg after lunch today. Boasting a staggering 2,000-year history, Regensburg has one of Germany’s best preserved medieval town centres, with more than 900 of its Romanesque and Gothic buildings listed as World Heritage sites. Within its narrow laneways, the city lays claim to having the highest concentration of bars in the country. Regensburg is also fringed by the Bavarian Forest, home to hundreds of kilometres of hiking trails and deer, wild boar, fox and otter.
Freechoice:
Today, Regensburg offers up a selection of Scenic Freechoice touring activities to choose from:
Walking tour of Regensburg: On the confluence of three rivers in Bavaria, Regensburg is known as the best-preserved medieval city in Germany. Guests will join a walking tour with a local guide to see the old stone bridge, the Church of St James, and the Porta Praetoria.
Cycling to Walhalla: Join a guided bike tour through the wonderful scenery of the Donau Valley. You will ride for approximately 60 minutes along the riverside and through countryside to Walhalla. Reached by 358 steps, this memorial is considered the most important of all works commissioned by King Ludwig l of Bavaria, a Parthenon-like structure built to commemorate distinguished people in German history.
Weltenburg Abbey: Take a ferry through the Danube Gorge to Weltenburg Abbey, the oldest monastery in Bavaria, founded by monks in approximately 600AD. Explore the Abbey and Cloister Church, then sample the award-winning beer produced on site, which has been produced here since the year 1050 making it the oldest monastic brewery in the world.
Thurn and Taxis Active Walking Tour: Join an active walking tour from the ship to Thurn und Taxis Castle, where you’ll enjoy a guided tour followed by free time. Thurn und Taxis is a German noble family who can trace their history back to the 12th century.
Freechoice:
Today, choose from two completely different, yet equally fascinating full day Scenic Freechoice excursions.
Full day excursion to Salzburg: This morning you will disembark your Scenic Space-Ship in Passau, from where you will cross the border into Salzburg, Austria. Surrounded by alpine peaks and on the banks of the Salzach River, Salzburg is best known as the home of Mozart and The Sound of Music. This storybook city has a thriving art scene, music and concert halls filled with classical music, a Baroque old town where you’ll find Mozart’s birthplace, and Hohensalzburg, Central Europe’s largest intact fortress, which sits high above the rooftops with panoramic views of the city. During a guided tour, explore this incredible city before enjoying lunch at a local restaurant and some free time at your leisure. You will return to your Scenic Space-Ship in the Austrian city of Linz.
Full day excursion to Cesky Krumlov: From Passau, journey via coach to the Czech town of Cesky Krumlov. This delightful World Heritage-listed town is brimming with charm. Sitting on the banks of the Vltava River, Cesky Krumlov is considered one of the best-preserved medieval towns in Europe with its vast array of well-preserved Gothic, Renaissance and Baroque architecture. Wander this fairy-tale location with your local guide and explore the historic centre before delighting in a delicious lunch at a local restaurant and some time at leisure.
Your Scenic Space-Ship will dock early this morning in the small and picturesque town of Melk, located in Austria’s scenic Wachau Valley. The breathtaking World Heritage-listed Benedictine Abbey built high over the city is the most spectacular building in the region.
Freechoice:
This morning offers a variety of Scenic Freechoice excursions to choose from:
Glorious Melk Abbey: Your visit to Melk will only be complete with a guided tour to its magnificent 18th century Benedictine Abbey. Wander its 900-year-old hallowed halls, visit the decorated Marble Hall and the library, which is filled with more than 80,000 books, and be awed by the Abbey Church, adorned in frescs and intricate statues.
E-biking from Melk to Durnstein: Embark on a 32km guided e-bike ride to soak up the scenery along the Danube as you cycle from Melk to the quaint village of Dürnstein. You’ll pass by small villages and through rolling vineyards, stopping along the way to enjoy the river views.
Wachau region wine tasting: Set out with a local guide to explore the regional wines of the Wachau Valley. These wines, originating from the picturesque Wachau Valley in Austria, are celebrated for their exceptional quality and distinct character.
After your tour, you will return to the Space-Ship, which is docked in Dürnstein. Spend the afternoon at leisure in this charming town or relax on board with a regional wine from Austria’s Wachau Valley.
We arrive early in Vienna this morning. Also known as the City of Music, Austria’s imperial capital fostered the musical geniuses Mozart and Beethoven, among others. The city oozes charm with magnificent Baroque buildings, ample green spaces from parks to vineyards, a vibrant coffee-house culture and masterpiece-filled galleries and museums.
Spend the day exploring the city on your guided tour.
Guided city tour of Vienna: Take a coach ride from the ship to Vienna’s city centre, where you will embark on a walking tour to see highlights such as the Opera House, St. Stephen's Cathedral and Belvedere Palace. The ship will be docked overnight, so this afternoon you are free to wander around the city or relax on board your Scenic Space-Ship.
Enrich
Tonight’s Scenic Enrich:
Classical concert at Palais Liechtenstein: Breathe in the opulence and luxury of Palais Liechtenstein this evening as you relish an exclusive private classical concert. Enjoy a glass of fine Austrian Sekt and listen to the timeless music of Strauss and Mozart performed by a renowned orchestra. An experience only shared with your fellow Scenic guests, you’ll be seated in Vienna’s largest secular baroque hall, an ornate space where royals and nobles have sat for centuries. Accompanied by ballet dancers and vocalists and surrounded by world-famous art, this will be a concert that you’ll remember for a lifetime.
Wake this morning with Vienna on your doorstep. A city full of grandeur, Austria’s imperial capital is famous for having the world’s most beautiful boulevard, The Ringstrasse, and for the legacy of the Habsburg monarchy.
Freechoice:
Spend the day exploring the city or venture into neighbouring country Slovakia for a tour of Bratislava. The choice is yours from today’s Scenic Freechoice activities:
Schonbrunn Palace: Explore Schönbrunn Palace, the former summer residence of the Habsburg family, one of the most prominent dynasties in European history. Wander its countless ornately designed rooms, hear tales about the royal family that lives here and see the impressive gardens.
Cycle to Danube Island: Explore a different side of Vienna on a guided e-bike tour to Danube Island, a recreational playground where locals come to enjoy bathing, boating, cycling and relaxing on its beaches and open spaces.
Central Vienna exploration: The city centre of Vienna is overflowing with history, elegance and diverse architecture. During this tour, your expert local guide will delight you with stories from the city before allowing you extended free time to explore as you wish.
Excursion to Bratislava: Take a coach to Bratislava, Slovakia’s capital since independence in 1993. Bratislava is a modern multicultural metropolis with an intriguing history. Its Old Town is glorious in medieval and Gothic architecture and its well-preserved hilltop castle, which has history dating back to the 9th century, still dominates the town. These charming historic sites contrast with its brutalist socialist architecture, which is evident around the city. Take a tour with a local guide to see Bratislava Castle, the Hlavné Námestie, the main square and the Old Town Hall.
This morning we arrive in Budapest, one of Europe’s most diverse and vibrant cities. Divided by the Danube, with Buda on one side and Pest on the other, this city became united in 1873 when a newly built bridge connected the two. The city is an architectural treasure trove comprising styles from Gothic to Art Nouveau and everything in between. It is also well known for its hot springs and thermal baths and has a vibrant nightlife scene.
Freechoice:
A range of Scenic Freechoice activities are on offer to choose from this morning:
Budapest in Depth: Explore this magical city by coach. Visit both Buda and Pest, the two districts that are separated by the Danube that make up the city. Starting on the Buda side see the Várkert Bazár before crossing the Margaret Bridge to the Pest side where you will see Széchenyi square and Elizabeth square. End your tour with a mesmerising piano recital at the Institute for the Blind.
Budapest’s Past & Present: This walking and coach tour will give insight on Budapest’s communist past and life today as part of the European Union, including the 1956 Hungarian revolution and the significant Jewish events that have shaped modern culture.
Hospital in the Rock: Experience the labyrinths of the Hospital in the Rock, set underneath the city's Castle district. The complex was built as a secret hospital during WWII and was later converted to a nuclear bunker. Discover the underground former hospital that is furnished with wax figures to give you the spirit of the place. This is an exciting part of history. The underground is moderately flat but there are a few stairs to get there and then again once inside.
Thermal Baths: Budapest is known for its thermal waters and today you can relax in the natural hot springs at Gellert Baths. The baths are said to have medicinal properties and are warm year-round allowing for a luxurious soak no matter what the season.
Guided hike to Buda Hill: Strap on your walking shs for a beautiful hike up to the World Heritage-listed site of Buda Hill. On your walk, see Varket Bazar and beautifully landscaped gardens, all while enjoying great views over the Danube River and the city architecture.
This afternoon is at leisure. Perhaps set out to explore the Central Market Hall – the largest market in the city, built in neo-gothic style for a combination of shopping and sightseeing.
Depart after breakfast, taking with you a lifetime of wonderful memories.
This itinerary is a guide only and may be amended for operational reasons such as high and low water. As such, the cruise may operate altered from that stated above. Please refer to our terms and conditions.
^Massage/spa treatments at additional cost.
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43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
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Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
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$150.00 International airfare per person or as discounted
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$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
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$200.00 International business class airfare per person or as discounted |
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NIL Domestic/Trans-Tasman package, tour, or cruise per booking
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NIL International package, tour, or cruise per booking |
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$ Other Services dependent on service explained to you |
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$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
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Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
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Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
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Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
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Credit Card Fees |
Visa - an additional 2.0% applies
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Mastercard - an additional 2.0% applies
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American Express - an additional 2.0% applies
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(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.