Land Tour
12 days
$AUD 1,124 per day
Departure: Iran
Arrival: Iran, Middle East
Adventure
Private / Tailor made
Follow the ancient Silk Road in true style staying in Iran's most prestigious and unique accommodation from traditional adobe structured mansions to restored caravanserai as you delve deep into the fascinating history of ancient Persia.
Understand life as a merchant on the Silk Road, through to life today in modern day Iran. Learn of Iran's minority religion of the Zoroastrian's and embrace local life as you spend the night with a nomadic family. This experience is true cultural immersion into their time frozen lifestyle. Dine on the rooftop of UNESCO listed mudbrick structures in the old town of Yazd - your meal lit by the blanket of stars above you. Picnic by waterfalls, and dine exclusively in the perfectly manicured Persian gardens. Eat your way through the tangle of Iran's bazaars. The ultimate luxury journey for cultural purists and those who enjoy savouring their tastebuds as they travel.]]>
* Pricing is subject to change at anytime until full payment has been received.
* A minimum of 4 adults is required to guarantee this departure.
A non-refundable deposit of $1000 AUD per person is required to secure your place. Final payment is due no later than 60 days prior to departure. Travel insurance is mandatory for travelling with Crooked Compass. For full terms and conditions, please click here.]]>
Welcome to Iran! Upon arrival in Tehran, you will be met and transferred to your hotel. Take some time to freshen up before you delve into the chaos of the city. This afternoon, you will jump straight into the local culture as you shopping with a local lady, known fondly as ‘Mama’ through the bustling Tajrish Bazaar of Tehran. Shop with her for spices and produce for this evenings meal. You will then return to her kitchen, where you be hands on in learning and preparing how to create an Iranian feast of local dishes. Enjoy dining with her and learning of local life in the city of Tehran. (D)
2 nights Escan Alvand Hotel or similar
]]>
Start your day with a visit to the world-class National Museum showcasing the art and artefacts of ancient Iran and an astounding collection of treasures of Islamic Iran. This provides you with a great base and insight into all you will learn throughout your visit through ancient Persia. You will also visit the Glassware and Ceramic Museum, the vast 18th- and 19th-century Golestan Palace complex, and Tehran’s impressive Bazaar. Overnight Tehran. (B,L,D)
]]>
Departing early this morning, you will drive approx 254km to Kashan, an ancient oasis city. Explore the lively bazaar and visit the beautiful Fin Garden, a 16th- to 19th century classic Persian walled garden with channels of flowing water and pretty pavilions. There is also an old hammam here. You will visit a traditional Persian ‘palazzo’ townhouse with its many courtyards, pomegranate trees and learn of the fascinating way in which these traditional houses were cooled with their impressive wind towers. This evening dinner is a serene experience as you dine in one of the impressive Persian gardens, listening to the sound of flowing water and dining on mouthwatering local cuisine. (B,L,D)
Overnight Khaneh Irani Hotel or similar
]]>
Drive approx 391km through the starkly beautiful desert dotted with crumbling caravanserai, monuments and settlements towards Yazd. Stop at the small town of Ardestan which is famed for its beautiful mosque and also Nain with is famous carpets and is also home to one of Iran’s earliest and most beautiful mosques. Pause at Narin Castle, the caravanserai complex in Meybod offering expansive views over the oasis town. This evening you will arrive into the beautiful city of Yazd. Venture into the UNESCO listed old town where you enjoy an exclusive roof top dinner, overlooking the adobe clad buildings and incredible wind towers. (B,L,D)
Overnight Moshir Garden Hotel or similar
]]>
Yazd is the historic centre of Zoroastrian culture, a unique and minority religion still found in Iran. Visit the famous Atash Behram ‘fire temple’ and the ancient ‘towers of silence’ and learn of their unique sky burial rituals. Stroll through the old town visiting the cities main monuments and historical sites including the stunning Friday Mosque, Amir Chachmaq Square and pavilion (which has an incredible local sweet store nearby!) and the magnificent Dolat Abad Garden with its unique and extremely beautiful wind tower. It is then time to leave the city and delve into the times of ancient traders and merchants as you drive out of Yazd to spend a night a restored caravanserai. Dating back to the 16th century, this caravanserai is one of 999 ‘inns’ that were built during the reign of Shah Abbas I to provide facilities to travellers and their animals as they traversed the Silk Road. Slip back in time and spend some time outside star gazing into the clear desert night sky. (B,L,D)
Overnight Zeinodin Caravanserai or similar
]]>
Today is an early start as you have a long drive (441km) to Shiraz. The drive is beautiful as you pass through the breathtaking landscapes of the rugged Zagros Mountains. You will pause at Abarkuh, a small town boasting fine examples of early Islamic architecture and home to the incredible Abarkuh Cypress, which, at 4000-plus years old, is believed to be among the world’s oldest tree. You will also visit the towns ancient Yakhchal (ice house) which is how ice was stored from winter through to summer for the locals to survive the immense heat. En route, you will also visit Pasargadae, the first Achaemenid capital and the tomb of Cyrus the Great. (B,L,D)
2 nights at Shiraz Grand Hotel or similar
]]>
This mornings visit is set to be one your highlights. The ancient city of Persepolis, Iran’s most impressive pre-Islamic monument with its majestic columns, ceremonial staircases, chambers and stunning base reliefs celebrating the triumphs of the Achaemenid Empire. After exploring this incredible ruins, continue to the necropolis of Naqsh-e Rostam, the burial place of Achaemenid emperors.These burial chambers are perched off the ground and are carved into the cliff face. You will the return to Shiraz where you will visit famed monuments including the Vakil Mosque and bath complex as well as visit the tombs of Hafiz and Saadi (the great Iranian pts). This afternoon, you will enjoy a foodie tasting through as you weave through the city’s famous covered Bazaar – here you guide will explain the local delicacies, their ingredients, uses and most importantly, you will get to taste the dried fruits, sweets, faloodeh Shirazi, a local refreshment etc as your guide introduces you to the regions specialities. (B,L,D)
]]>
This morning, visit the beautiful 19th-century Nasir al-molk Mosque with its stunning tile work and beautiful stain glass windows. A morning visit is the best time to visit as the sun beams through the tinted glass creating incredible colours filtering through in the prayer hall.
It is now time to farewell civilisation for one night as you head towards Yasuj and veer into the mountains to experience a night at a nomad’s camp. This is not a luxury stay but certainly a rare luxury experience.
Enroute, you will stop next to the Margoon waterfall for a picnic for lunch. This is one of the largest and most beautiful waterfalls in Iran surrounding by a stunning mountainous backdrop.
Be warmly welcomed as you arrive into the nomads village where you will witness their time frozen practices, traditional methods of making butter and bread. You will sleep in traditional tents and be embraced by the nomadic warmth, hospitality and the flavoursome nomadic food is definitely sure to impress. (B,L,D)
Overnight Nomad Camp
]]>
After a wonderful breakfast with your nomad host families of yogurt, raw honey, freshly baked bread, carrot jams, walnuts and other local specialities, bid your new family farewell as you depart for Esfahan (approx 338km). After checking into your hotel, stretch your legs with a short walk to the famous Naqsh-e Jahan Square (or Maidan-e Imam). This is the second largest public square in the world after Tiananmen Square in China. Framed by mosques and the maze of a bazaar at one end, this is the heart and soul of this vibrant city. (B,L,D)
2 nights Qasr Monshi Hotel or similar
]]>
One of Iran’s great destinations, Esfahan is sometimes known as Nesf-e Jahan (meaning ‘half the world’) and is graced with some of the country’s finest and most celebrated architecture. Today you will head back to the main square and explore the ensemble of domed mosques and delicate palaces which frame it. The nearby 17th-century bazaar is a masterpiece of urban design and still thronged with locals and small, almost boutique like shops. Visit Julfa, the historic Armenian neighbourhood whose churches display a distinctive mix of Christian symbols and liturgy with an Iranian architectural style.
This evening, if you feel like a stroll, walk to the two historical bridges of Esfahan. Although the river is now dry due to an ongoing drought, these beautiful bridges are a hive of activity in the evening with locals sitting beneath them practising their singing. A great place to sit and chat whilst embracing some local culture. (B,L,D)
]]>
You will have the day in Esfahan to take in the last of the cities sights to do some last minute shopping before you transfer to the airport for your evening flight to Tehran. On arrival, you will be transferred to your hotel and check into your airport hotel. (B,L,D)
Overnight Novotel Airport Hotel or similar
]]>
Using the hotels airport shuttle, you will transfer to the airport for your onward flight to your next destination. (B)
]]>
These Booking & Advisory Services Terms and Conditions are designed to protect your rights under Australian Consumer law by ensuring that you are fully aware of all Travel Providers' terms and conditions, including payment schedules, before you commit to purchasing travel. These Booking & Advisory Services Terms and Conditions (below) are owned by our "Travel Affiliate" Darebin Travel. If there is any doubt as to your rights or obligations, our Travel Affiliate will answer your questions.
When you accept these terms and conditions, you agree that DeluxeLife Pty Ltd (ACN: 647 484 115) and its associates and suppliers (except our Travel Affiliate, as prescribed in the Booking & Advisory Services Terms and Conditions, below) shall not be liable for any loss and/or damage (including without limitation incidental or consequential damages and/or lost profits) resulting from your access to and/or inability to use the travel services provided by our Travel Affiliate Darebin Travel.
Summary
1. References to "us", "we" and/or "our" in these Booking & Advisory Services Terms and Conditions means Darebin Travel Pty Ltd (ABN: 70 005 763 208) trading as Darebin Travel.
2. We are a travel agent. We arrange travel services and sell a Travel Product on behalf of Third Party Travel Providers (Providers) including airlines, tour and cruise operators, car hirers and accommodation providers. We may charge a service fee for providing this service (outlined in the Schedule of Professional Service Fees).
3. Once we have booked a Travel Product on your behalf, your contract is then with the Provider of those services.
4. Your rights to amend or cancel your Travel Booking and the cost of doing so will be governed by the Provider's terms and conditions. The Provider’s terms and conditions may be non-refundable or may have amendment and cancellation fees. It is important that you understand this when entering into a contract with us. These fees are in addition to amendment and cancellation fees charged by us, outlined in the Schedule of Professional Service Fees.
Agency
5. We provide you with Booking & Advisory Services that allow you to acquire Travel Products from a Provider. We act as an agent for the Provider.
6. By acquiring Booking & Advisory Services from us, you agree that you have read and understood our terms and conditions and the terms and conditions of the Providers.
Fees and Commissions
7. We charge a fee for providing the Booking & Advisory Services to you. The fee is non-refundable, even if the Travel Product is not used.
8. All fees are outlined in the Schedule of Professional Service Fees.
9. We may receive a commission, fee, rebate, gift or financial incentives from Providers, in respect of your booking. Any commission, gift, fee, rebate and/or financial incentive received by us from Providers in relation to your booking is non-refundable in the event of cancellation.
Liability of Agency and Limitations of Liability
10. We are liable to you for providing Booking & Advisory Services in accordance with these terms and conditions.
11. Our travel Booking & Advisory Services come with guarantees under the Australian Consumer Law which cannot be excluded. These guarantees include that the services:
a. will be provided with due care and skill;
b. will be reasonably fit for the specified purpose;
c. can reasonably be expected to achieve the desired result; and
d. will be provided within a reasonable time.
12. If we do not meet any of the expectations set out in paragraph 11, you have rights under the Australian Consumer Law.
13. Subject to the Australian Consumer Law, we are not liable for any technical errors, corruption of any data, unauthorised access to your personal data, inaccuracies in information supplied by you or third parties, or failure to complete bookings when that failure is due to circumstances beyond our control.
14. Subject to the application of consumer guarantees which may be implied into the supply of Booking & Advisory Services to you, we are not otherwise liable to you or anyone else for any loss or damage which is suffered directly or indirectly in connection with the:
a. the delivery or non-delivery of the Travel Product; or
b. any act or omission of Providers or other third parties.
15. Apart from the rights you have under the Trade Practices Act that cannot be lawfully excluded, we shall not be liable for any inconvenience, delay, loss, death, injury or damage to you or your belongings or otherwise caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party suppliers, force majeure or any other event which is beyond our control.
16. Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection law.
Liability of the Provider
17. Once you have acquired Booking & Advisory Services from us, the Provider will provide you with the Travel Product on the terms and conditions agreed between you and the Provider. You should obtain and read the Provider's terms and conditions before acquiring Booking & Advisory Services from us.
18. The Provider is liable to you for a breach of obligations in providing you with the Travel Product.
19. As an agent of the Provider, we have no control over or liability for, the services provided by Providers. We cannot guarantee the performance of the Provider and we have no liability in respect of the supply of any Travel Products including any liability in contract, tort or otherwise, for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by any provider of travel services or products by Providers. All bookings with us are subject to the terms and conditions and limitations of liability imposed by the Provider.
Booking Terms
20. The Travel Products offered are subject to availability and can be withdrawn without notice by the Provider. Travel Products may also change at any time in accordance with any Provider's terms and conditions.
21. When making a booking, you must provide details of each traveller correctly. We have no responsibility for any loss or damage arising from the incorrect entry of a traveller's details.
22. Travel Products obtained through the Booking & Advisory Services are not guaranteed until payment has been made in full and documents have been processed.
23. It is your responsibility to contact the Provider prior to departure to ensure there is no change to the scheduled departure time.
24. Most airlines offer only electronic confirmation of your reservation, or 'e-ticketing'. We cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number after making a booking. It is your responsibility to advise us if you have not received your e-ticket confirmation.
25. When making a booking you must advise your consultant of any medical, dietary or mobility conditions you may have.
26. When making a booking you must advise us if you are pregnant.
Payment Terms
27. All pricing is reflected in Australian Dollars unless otherwise specified.
28. All pricing is inclusive of goods and services tax (GST), or other such value added taxes where applicable.
29. Payments processed in foreign currency (currency other than the original card holders country of issue), may incur a currency conversion fee. Please refer to your financial institution for applicable fees.
30. We sell Travel Products in two different ways:
a. as merchant, where we take payment directly from you at the time of booking confirmation; or
b. as retail, where your Travel Product will either be paid to the Provider directly at the time of booking or payable to the Provider on the date of travel.
31. Travel Products purchased in accordance with the 'retail' method, will not be bound by these terms and conditions and you are responsible for pursuing any claims of cancellation, re-scheduling, refunds or chargebacks directly with the merchant.
32. As the merchant we are governed by the terms and conditions of the Provider of the merchant facility.
33. A credit card or debit card fee may also be charged by certain Providers and low cost carriers. You will be notified of such charges prior to your purchase.
34. All charges, including the credit card fees, may be in another currency (e.g. EUR), which we will provide an estimate for in Australian dollars.
Refunds and Credits
35. If you cancel your Travel Product, your right to a refund or credit is subject to the terms and conditions of the Provider.
36. If the Provider is required to provide you with a refund or credit for the Travel Product, we will liaise with the Provider to arrange that refund. Where you are entitled to a refund, we are unable to provide you with this refund until we receive it from the Provider. Please note that most Providers take 60 – 90 days to process any refund.
37. Any refund or credit will be subject to these terms and conditions and will not include the Booking & Service Advisory fee, credit card fees or any commissions received. You may also be charged a cancellation fee by the Provider.
38. Where refunds for unused services are allowed, a service fee may be charged by the Provider against the value of the refund.
No Show
39. If you have a booking for a Travel Product (including flights and accommodation) but you do not show up to check-in or otherwise do not avail yourself of such Travel Product, you will not be entitled to any refund from us.
Cancellation and Amendments
40. If you amend or cancel your Travel Product, we reserve the right to charge the cancellation and amendment fees as per the Schedule of Professional Service Fees.
41. The Provider may charge cancellation and amendment fees in accordance with the terms and conditions agreed between you and the Provider. These will be in addition to the fees charged by us. We are not liable for any cancellation fees or refusals to refund made by the Provider.
42. Many Providers treat name changes and route and/or itinerary alterations as a full cancellation and these can incur full cancellation charges.
43. We will not charge a cancellation or amendment fee if you cancel or amend your booking due to a breach by us of our obligations to you or due to our fault.
Cancellations and Amendments for Online Low Cost Carrier Bookings Only
44. If your flight booking is with a low cost carrier, you can only cancel or change your booking by contacting the Provider directly.
Cancellations and amendments for hotel bookings only
Cancellations and Amendments for Hotel Bookings Only
45. Please review the cancellation policy for your hotel booking for any penalties that may apply.
Force Majeure
46. We will not be liable for any failure or delay in performing our obligations in booking the Travel Product that is due to events beyond our control.
47. If a force majeure event occurs that affects your booking, your entitlement to a refund, a credit or re-scheduled travel booking will depend on the Provider's terms and conditions.
48. If your booking is impacted by a force majeure event and you are entitled to a refund or credit from the Provider, we will facilitate this refund or credit.
49. The Booking & Service Advisory fee, credit card fees or any commissions received are non-refundable in the circumstance that a force majeure event occurs.
Low Cost Flights
50. If you book a low cost flight with us, we will make the booking on your behalf and your contract for your low cost flight will also be subject to the airline's booking terms and conditions.
51. It is your responsibility to ensure that all details of the booking are correct before proceeding. For any changes or cancellations, please contact the airline directly, quoting your reference.
Additional Airline Charges
52. Some Providers may also charge additional fees. Please check with the Provider for their full terms and conditions.
Hotel/Accommodation Bookings
53. Some Providers will require an additional charge to be paid locally (e.g. a resort fee) at the time of check in or check out. This amount is in addition to the amount shown during the booking process under the 'total booking cost' amount.
54. There may be taxes levied abroad but not paid at the point of purchase that are payable in relation to your hotel booking (e.g. local taxes, sales tax etc.). Any local taxes will be payable by you directly to the Provider at the time of check in/check out.
Changes in Price and Itineraries
55. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent.
56. If a Provider changes any part of your booking for reasons beyond its control, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Any refund would be subject to the Travel Provider terms and conditions.
57. These terms and conditions are subject to variation at any time. Any variation will be displayed here, and you will be deemed to have accepted a variation if you have made a booking after it has been displayed.
Your Obligations and Warranties
58. You warrant to us that:
a. you are at least 18 years old and have the power, capacity and authority to enter into a binding contract with us and with the Providers of the Travel Products that you acquire;
b. you have read and understood these terms and conditions and if booking on behalf of third parties, you have conveyed these terms and conditions to them;
c. the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process;
d. you have considered acquiring comprehensive travel insurance and we are not responsible for any failure by you to acquire adequate insurance cover; and
e. you will use the Booking & Advisory Services in accordance with these terms and conditions and you will not use the Booking & Advisory Services in any way to breach any laws or defame anyone.
Jurisdiction and Law
59. All matters arising out of or in connection with the Booking & Advisory Services and these terms and conditions are governed by the laws of Victoria, Australia. By acquiring the Booking & Advisory Services, you consent and submit to the exclusive jurisdiction of the laws of Victoria, Australia.
Definitions
" We" and "us" means Darebin Travel.
" You" or "your" means any user of our Website or any person who acquires the Booking & Advisory Services, including any person who acquires a Travel Product (whether or not the Booking & Advisory Services were acquired by another person).
" Booking & Advisory Services" means services provided by us to you in assisting you to acquire a Travel Product from a Provider and includes advisory and consulting services.
"Force Majeure” means, but not limited to: acts of God, accident, riot, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, adverse weather conditions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion and generalised lack of availability of raw materials or energy.
“ Travel Provider” or "Provider" or "Providers" means the company or person who provides you with the Travel Product on terms and conditions agreed with you.
" Travel Product" means the service or product provided by a Provider, for example, an airline or a hotel.
" Website" means our website https://deluxelife.com.au/
Schedule of Professional Service Fees
|
Planning Fee |
$125 per itinerary. Creating unique travel itineraries is our specialty. For detailed quotations providing tailored recommendations for custom designed tours, a non-refundable planning fee applies. Should you proceed with booking, this fee is credited towards your trip.
|
|
Service Fees |
$40 Domestic/Trans-Tasman airfare per person or as discounted
|
|
$150.00 International airfare per person or as discounted
|
|
|
$50.00 Domestic/Trans-Tasman business class airfare per person or as discounted
|
|
|
$200.00 International business class airfare per person or as discounted |
|
|
NIL Domestic/Trans-Tasman package, tour, or cruise per booking
|
|
|
NIL International package, tour, or cruise per booking |
|
|
$ Other Services dependent on service explained to you |
|
|
$200 to $500 Itinerary planning per booking (credited towards reservation once booked) |
|
|
Deposit & Balance |
For all bookings, the initial deposit is 20% and the balance of payment is due 60 days before departure. If Travel Provider terms and conditions vary, we may request an additional deposit from you, after the initial deposit is paid, plus the balance payment date may also vary. After you have paid your initial deposit, you will have five days cooling off period to accept these Booking & Advisory Terms and Conditions, during which time your deposit is refundable. After 5 days has passed, or you have accepted the Terms and Conditions, the deposit will automatically become non-refundable. Note, some Travel Products must be paid in full at time of booking. Service Fees must also be paid at time of booking and are non-refundable. After you pay the balance of payment this will become fully non-refundable 60 days before travel, or earlier, if specified by the supplier. |
|
Amendment Fees |
Changes to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Cancellation Fees |
Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $75 per passenger per booking in addition to Provider and credit card fees.
|
|
Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $150 per passenger per booking in addition to Provider and credit card fees.
|
|
|
Credit Card Fees |
Visa - an additional 2.0% applies
|
|
Mastercard - an additional 2.0% applies
|
|
|
American Express - an additional 2.0% applies
|
(All fees exclude GST, where applicable).
Privacy Notice
Darebin Travel collects your personal information to enable us to respond to your queries and provide you with the Booking & Advisory Services, including assisting in arrangements with Providers (such as hotels and flights).
We will also use your personal information to personalise the service we provide you, including your experience on our, and other, websites, and to provide you with information about our, and our partners’, business, products and services. Your personal information may be shared between entities within Darebin Travel and with DeluxeLife Pty Ltd (ACN: 647 484 115), disclosed to suppliers, Providers, our cloud infrastructure, our contractors and to others where authorised or required by law. Some of these entities may be located overseas.
ANNEXURE – TRAVEL TIPS FOR TRAVEL PRODUCTS
These tips set out below are NOT legally binding terms and conditions.
Passports, Visas and Health Requirements
It is your responsibility to ensure that you have the required documents, including visas and passports, before travelling to a destination. For more information please log on to www.dfat.gov.au and www.smarttraveller.gov.au. Please check with the respective Embassy or Consulate of each country that you are travelling to, as many destinations require visas for both Australians and non-Australian passport holders. For more information, log on to www.visalink.com.au. You need to ensure that you have at least 6 months validity on your passport from the date of your departure return.
For International travellers booked on flights to the USA, including Hawaii, it is now mandatory, under the Visa Waiver Program to receive an electronic authorisation known as ESTA (Electronic System for Travel Authorisation) no less than 72 hours before travel to the USA. This can be obtained from the following website: https://esta.cbp.dhs.gov/esta/ .
For international travellers booked on flights to Canada, you either need a visitor visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. An eTA can be obtained from the following website: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations. Vaccinations are strongly recommended for certain destinations. You need to contact your local doctor who will advise you of these requirements. Please note that vaccinations may be recommended before your travel departure date.
Travel Advice
We recommend that you contact the Department of Foreign Affairs and Trade (DFAT) or visit their website at www.dfat.gov.au for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit.
Ticketing
For international and domestic departure, e-tickets will be issued upon payment and completion of the booking process. All other travel documentation, such as hotel booking confirmations, will be emailed to the email address you provided as an e-document. Should the Provider issue paper vouchers, these will be posted to the address you provided.
Baggage Allowance
Baggage allowance varies from airline to airline and in many cases the airfare you have paid may not include the cost to cover checked baggage. Please check with your Travel Advisor and/or the airline providing your flights for the allowances.
Frequent Flyers & Special Requests
For more information on whether your airfare is eligible for Frequent Flyer rewards, please contact the airline directly. When booking online, please ensure that you have entered your correct number. For bookings made by telephone via our Customer Service Team, please advise of your Frequent Flyer details and these will be added to your reservation. We do not take any responsibility should an airline not register your trip. You should retain copies of your air ticket and boarding pass.
Special requests will be passed on to the Providers but cannot be guaranteed.